CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next...

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Issue: August 2020 SHE COMPLIANCE PACK 2020

Transcript of CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next...

Page 1: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

Issue: August 2020

SHECOMPLIANCE PACK

2020

Page 2: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

CONTENTS1. General Information2. Insurance Certificates3. Policy Statements4. Permits, Licences & Exemptions

5. Certifications6. Coronavirus Business Continuity Plan

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GENERAL INFORMATION Company Name: F&R Cawley Limited t/as Cawleys

Cawleys HQ: 1 Covent Garden Close, Luton, Bedfordshire, LU4 8QB

Website: www.cawleys.co.uk

Main Telephone No.: 0845 260 2000

General e-mail address: [email protected]

Company Registration No.: 4170234

VAT No.: 772 8757 77

SIC Code: 38.11

Other sites:Cawleys LU: 185-189 Waller Avenue, Luton, Bedfordshire, LU4 9RSCawleys MK: Haversham Bank Sidings, Old Wolverton Road, Wolverton, Milton Keynes, Buckinghamshire, MK12 5TJCawleys WB: Neilson Road, Finedon Industrial Estate, Wellingborough, Northamptonshire, NN8 4BZ

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Confirmation of Insurance Public/Product & Pollution Liability (£20m)Motor Insurance

Expires: 26/10/2020Expires: 26/10/2020Expires: 26/10/2020

INSURANCE CERTIFICATES

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CONTRACTOR

F & R Cawley Limited Trading As Cawleys &/or Cawleys Hazardous Services &/or Wastesolve Limited Trading as Veris, and/or Reclaim Environmental Limited

BUSINESS DESCRIPTION

Waste management including collection and disposal of all types of waste including asbestos and solvents, skips, waste bins, roll off containers and compacting hire. Sale of compactors and other waste receptacles. Repair and maintenance of hired out equipment. Waste removal operation at customer sites. Operation of waste transfer station (and the extraction of recyclable materials). Repair and servicing of own vehicles. Property owners. Removal and replacement of plant at own premises. Waste brokers. Waste contract management. Supply of on site labour. Outsourcing of collection and removal of waste and recyclate. Supply of on site labour. Supply and hire out of equipment (compactors and balers and the like). Purchase of waste equipment for hire.

(A) AS REQUIRED UNDER THE EMPLOYERS’ LIABILITY (COMPULSORY INSURANCE) ACT 1969

INSURER / POL. NO. / RNL. DATE

D.L. Pratt & Others Lloyd’s Syndicate DLP

2525 and Aspen Insurance UK Limited, and CNA Hardy & other Lloyd’s Syndicate

B190350191088, B1903174191217,

B1903243191036 and B1903243191037

27th

October 2020

(1) EMPLOYERS’ LIABILITY INCLUDING HEALTH & SAFETY AT WORK ETC. ACT 1974 – LEGAL COSTS

INDEMNITY : ANY ONE OCCURRENCE GBP 20,000,000

(2) PUBLIC LIABILITY

INDEMNITY : ANY ONE OCCUREENCE GBP 20,000,000 EXCESS : PROPERTY DAMAGE/BODILY INJURY GBP500 increasing to GBP5,000 in respect of financial loss* * Each and Every Claim including Costs and Expenses

(3) PRODUCTS LIABILITY

INDEMNITY : IN THE AGGREGATE GBP 20,000,000 EXCESS : PROPERTY DAMAGE/BODILY INJURY GBP500 increasing to GBP5,000 in respect of financial loss* * * Each and Every Claim including Costs and Expenses

(4) PRODUCTS LIABILITY

INDEMNITY : ANY ONE ACCIDENT & IN ALL GBP 20,000,000 EXCESS : PROPERTY DAMAGE/BODILY INJURY GBP500 increasing to GBP5,000 in respect of financial loss* * * Each and Every Claim including Costs and Expenses

NOTES TO PRINCIPAL

1. All Policies in force up to stated Renewal Dates. 2. General Principals’ Clause &/or equivalent included 3. Subject to Policy Terms, Conditions & Exceptions. 4. The above is correct at the date of signing. 5. Alterations/Cancellation may occur during the

period. 6. Current position will be confirmed on request.

MILES SMITH, ONE AMERICA SQUARE, 17 CROSSWALL, LONDON, EC3N 2LB TELEPHONE: 020-7977-4800

NOTE TO CONTRACTOR This document is sufficient evidence to your Principal of the existence of the above Insurance Arrangements. Do not part with your original Policies. Please retain this original Form and Send photostats to any Principal

SIGNED: DATED: 25 October 2019

CONFIRMATION OF INSURANCE

CONTRACTORS’ LIABILITY

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Page 7: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

Amlin UK Limited Amlin House, 90‐96 Victoria Road Chelmsford, Essex CM1 1QU

Tel +44 ﴾0﴿ 1245 396396 Fax +44 ﴾0﴿ 1245 396400 www.amlin.com

Amlin UK is a trading name of Amlin UK Limited. Amlin UK Limited is wholly owned by and anAppointed Representative of MS Amlin Underwriting Limited which is authorised by the PrudentialRegulation Authority and regulated by the Financial Conduct Authority and the Prudential RegulationAuthority under reference number 204918. Amlin UK Limited is registered in England No. 2739220.Registered office: The Leadenhall Building, 122 Leadenhall Street, London EC3V 4AG.

Certificate of Motor Insurance

Certificate Number 9048356

1. Description of Vehicle C - Any Motor Vehicle the property of the policyholder or in their custody or control or for which theyare legally responsible.

2. Name of Policyholder F & R Cawley Ltd T/a Cawleys &/or Cawleys Hazardous Services &/or Wastesolve Ltd T/a Veris &/or

Reclaim Environmental Ltd

3. Effective date of the commencement of insurance

for the purposes of the relevant law. 27/10/2019 00:00:01 4. Date of expiry of insurance

26/10/2020 MIDNIGHT

5. Person or classes of person entitled to drive.

D - Any person who is driving with the policyholder's consent.

Provided that the person driving holds a licence to drive the vehicle or has held and is not disqualified from holding or obtainingsuch a licence

6. Limitations to use.

Use in connection with the policyholders business including use for hire and/or rewardUse for social domestic and pleasure purposes only

The policy does not cover

Carriage of passengers for hire and/or rewardRacing, pace-setting, speed trials, motor rallies, competitions or trialsIn connection with the Motor TradeTowing for reward a mechanically propelled vehicle

I hereby certify that the document to which this certificate relates satisfies the requirements of the relevant law applicable in Great Britain,Northern Ireland, the Isle of Man, the Island of Guernsey, the Island of Jersey and the Island of Alderney.

Amlin UK LimitedAmlin House, 90-96 Victoria RoadChelmsford, Essex CM1 1QU

For and on behalf of the Underwriters subscribing toAMLIN UK LIMITEDAuthorised Insurers

Head of Underwriting, Property & Casualty UK

Advice to Third PartiesNothing contained in this certificate affects your right as Third Party to make a claim.

NOTE: For full details of the insurance cover reference should be made to the policy.

Page Break

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POLICY STATEMENTS Health & Safety Policy Statement Quality Policy StatementEnvironmental Policy StatementPrivacy Policy Statement GDPR Policy Statement Alcohol & Drugs Policy StatementGoods Vehicle Policy StatementModern Slavery Policy Statement Equal Opportunities Plolicy Statement

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Signed

Phil Gudgeon Managing Director

Cawleys, 1 Covent Garden Close, Luton, Beds, LU4 8QB T: 0845 260 2000 W: www.cawleys.co.uk E: [email protected] Reg. No. 4170234 | Registered Name: F & R Cawley Ltd | VAT Reg. No: 772 8757 77 | Waste Carriers Reg. No: CBDU143067

OUR COMMITMENT TO HEALTH & SAFETYThe Company is committed to comply with its duties under the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999 and therefore ensuring the health and safety of its employees and others who are affected by its activities.

We will ensure so far as it is reasonably practicable:

► Provide and maintain a safe place of work, safe systems of work, safe work equipment, a safe and healthy working environment and competent co-workers through the application of the hierarchy of Health and Safety controls. ► Ensure consultation with the workforce on any significant factors that may affect their health, safety and welfare. ► Promote work engagement by providing the opportunity for the workforce to raise safety issues individually or collectively.

To meet the above commitment, we will:

► Actively promote an open attitude to health and safety issues, encouraging staff to identify and report hazards so that we can all contribute to creating and maintaining a safe working environment;► Regularly monitor our performance and revise our health and safety management system as necessary, to ensure we achieve our objective of continuous improvement;► Provide such information, instruction, training and supervision to enable our staff to work safely and effectively;► Provide appropriate prevention and protective measures to ensure the safety and absence of health risks in connection with use, handling, storage and transport of articles and substances;► Provide employees with health surveillance where appropriate;► Support employees returning to work after sickness / accidents where possible;► Appoint personnel to ensure compliance with statutory duties;

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► Consult with employees and encourage participation in developing and shaping the Health and Safety culture of the Business through an annual satisfaction survey which allows for employees to propose policy amendments.

To meet the above commitment, we will:

► Take reasonable care of our own safety;► Take reasonable care of the safety of others who may be affected by what we do or fail to do; ► Co-operative so that we can all comply with our legal duties;► Ensure we do not interfere with or misuse anything provided in the interest of health and safety; ► To report unsafe acts and conditions to ensure the Company is able to take action before an accident occurs.

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Signed

Phil Gudgeon Managing Director

Cawleys, 1 Covent Garden Close, Luton, Beds, LU4 8QB T: 0845 260 2000 W: www.cawleys.co.uk E: [email protected] Reg. No. 4170234 | Registered Name: F & R Cawley Ltd | VAT Reg. No: 772 8757 77 | Waste Carriers Reg. No: CBDU143067

QUALITY POLICY STATEMENT Quality is important to our business because we value our Customers. We strive to provide our Customers with products and services which meet and even exceed their expectations. We are committed to continuous improvement and have established a Management System which provides a framework for measuring and improving our performance and in particular:

► Defines all business processes and operations within the organisation;► Provides a framework for establishing achievable quality objectives;► Allows performance measurement against its effectiveness.

It is our policy to provide consistent high quality and comprehensive range of waste management services in accordance with the requirements and expectations of our customers, to include:

► Collections up to schedule and enabling smooth running of the customer’s operations;► Advice and assessment to ensure services suited to customer needs.

The provision and operation of these services are arranged to satisfy corporate business strategy in compliance with the requirements of relevant legislation, Standards and Codes of Practice.

We have the following system and procedures in place to underpin and support us in our aim of total Customer Satisfac-tion and continuous improvement throughout our business:

► Gathering and monitoring of Customer feedback; ► A customer complaints procedure; ► Procedures for selection of suppliers;► Training and development for our employees; ► Regular audit of our internal processes; ► Measurable quality objectives which reflect our business aims;► Management reviews of audit results, customer feedback and complaints by means of monitoring and measuring.

The competence and awareness of all staff is regularly reviewed to ensure the effectiveness of their contribution to achieve quality objectives and targets.

As part of internal communication procedures and staff training programmes, quality policy and quality objectives are communicated, understood and maintained at all levels within the organisation to ensure that Quality is embedded within the whole of the Company. The policy is available from the Intranet, Company’s website and information boards.

This policy is regularly reviewed by the Senior Management to ensure its continuing suitability and relevance to the Com-pany activities.

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Signed

Phil Gudgeon Managing Director

Cawleys, 1 Covent Garden Close, Luton, Beds, LU4 8QB T: 0845 260 2000 W: www.cawleys.co.uk E: [email protected] Reg. No. 4170234 | Registered Name: F & R Cawley Ltd | VAT Reg. No: 772 8757 77 | Waste Carriers Reg. No: CBDU143067

PRIVACY POLICY STATEMENT This privacy policy statement covers all services provided by F&R Cawley Ltd. This privacy policy details the approach that F&R Cawley Ltd takes to the use of personal information from, and related to, our Customers.

At F&R Cawley Ltd we use information collected on-line to develop and enhance the services we offer to you and to help us build our business. We take privacy issues seriously and are open about the way data is collected and used. This policy outlines the principles that we follow.

What data is collected and how is it used?When you visit an F&R Cawley Ltd website, the only data that we capture is that submitted via e-mail, by submission of a feedback form or by completion of an order form. Such data is maintained only for so long as necessary in order to fulfill your feedback request or order.

When you register for a service provided by F&R Cawley Ltd you may need to choose a user name and password for authentication purposes. For administration purposes, we will also require your name, address, telephone number and e-mail address. This may be used to send you information about your account and any F&R Cawley Ltd promotions. You may elect not to receive such promotions.

Is personal information disclosed to Third Parties?No. F&R Cawley Ltd does not sell, trade, lease or rent your personal information to others. The primary use that we make of personal information is to produce aggregate statistics about our customers, sales, traffic and related information but these statistics do not include any personally identifying information.

Is personal information used for any other purposes?From time to time F&R Cawley Ltd may employ other companies and individuals to work on our behalf. Examples of such work might include: sending e-mail, analysing data and providing customer call-centre services. Such agents have access to the personal infor-mation needed to perform their functions but may not use it for other purposes.

Our Quality Control department may contact you as part of our continuous quality development programme. Such calls will be made only to identify your experience of our services and to elicit your suggestions for improvement. You will be under no obligation to answer any such questions.

We may ask our market research partners to contact you by telephone as part of a survey of our services. You will be able to choose at the time whether or not you want to take part in any such survey.

If you use an F&R Cawley Ltd transactional or shopping service, we will pass information necessary to complete your order to our payment partners. Such information will typically include name, address and credit card billing details.

How is personal privacy protected?F&R Cawley Ltd is registered as a Data Controller with the Data Protection Registrar and uses up to date industry procedures to keep personal data as safe and secure as possible and to protect such data against loss, unauthorized disclosure or access. Please remem-ber that you are responsible for protecting your password/user name and must not share it or allow its disclosure it to anyone.

F&R Cawley Ltd reserves the right to change this Privacy Policy and continued use of our services signifies your agreement to any changes. In the event of material changes you will be contacted by e-mail.

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Page 12: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

Signed

Phil Gudgeon Managing Director

Cawleys, 1 Covent Garden Close, Luton, Beds, LU4 8QB T: 0845 260 2000 W: www.cawleys.co.uk E: [email protected] Reg. No. 4170234 | Registered Name: F & R Cawley Ltd | VAT Reg. No: 772 8757 77 | Waste Carriers Reg. No: CBDU143067

ENVIRONMENTAL POLICY STATEMENT F&R Cawley Ltd recognises the concern for the environment and our responsibility to safe guard it and the communities in which we operate. It is our policy to ensure that all aspects of our business have the least harmful impact upon the environment.

Our objective is to achieve our business aims whilst striving for environmental improvement. This will include:

► Ensuring that we are aware of the environmental legislation and comply with all regulatory requirements pertinent to our activities;

► Promoting an understanding of environmental issues amongst our employees, customers and local communities;

► Routinely assessing and monitoring our impact upon the environment and implementing the appropriate operational controls and training to prevent pollution. This includes the provision of internal waste recycle bins to promote and en-courage employee environmental engagement activities.

Our commitment to the achievement of continual improvement is sustained by the implementation and operation of a documented environmental management system that provides a framework for establishing environmental objectives and for the setting and regular review of realistic and measurable targets, particularly concerning:

► Maximising the recovery of active fines following changes to the plant in late 2019 to recover these to enable them to be removed from the waste stream and go for mechanical, biological treatment. Key performance indicator; No less than 50 tonnes of active fines recovered each calendar month.

► A The company achieved a 20,000 litre reduction in the consumption of vehicle fluel in 2019. As a business we now aim to maintain the current consumption level throughout 2020. Key performance indicators: Work with drivers to main-tain performance and monitor consumption on a monthly basis;

► The safe handling, transportation, storage, treatment, processing and disposal of any wastes that may be harmful to the environment; Key performance indicators: no incidences of detrimental environmental pollution recorded.

This policy and environmental objective is maintained and regularly reviewed by the Senior Management to ensure its continuing suitability and relevance to the Company’s activities. The policy is communicated to all levels within the or-ganisation, to our stakeholders and to the general public and is available from the Intranet, Company’s website and on information boards.

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Signed

Kirsty Dwan Data Protection Officer

Cawleys, 1 Covent Garden Close, Luton, Beds, LU4 8QB T: 0845 260 2000 W: www.cawleys.co.uk E: [email protected] Reg. No. 4170234 | Registered Name: F & R Cawley Ltd | VAT Reg. No: 772 8757 77 | Waste Carriers Reg. No: CBDU143067

GDPR POLICY STATEMENT A new EU regulation will soon come into effect that impacts how all organisations collect, hold and process people’s per-sonal data. The General Data Protection Regulation (GDPR) will become law on 25th May 2018 and will introduce new responsibilities that supersede the existing Data Protection Act 1998.

With effect from 25th May 2018 all EU residents will now have greater say over what, how, why, where, and when their personal data is used, processed, or disposed of.

This ruling clarifies how the EU personal data laws apply even beyond the borders of the EU. Any organisation that works with EU residents’ personal data in any manner, irrespective of location, has obligations to protect the data under this legislation.

F&R Cawley Ltd are focused on its GDPR compliance responsibilities, and are working tirelessly to ensure not only that we are compliant, but that we have clear and effective communications with all stakeholders.

During our implementation period, we are evaluating new requirements and restrictions imposed by GDPR and will take any action necessary to ensure that we handle all data in compliance with the applicable law.

We are committed to meeting any contractual obligations for procedures, products and services and is approaching GDPR compliance on three main fronts:

► To ensure our own compliance as a company that holds and processes people’s personal data;► To ensure our partners and suppliers adhere to the highest standards of compliance and GDPR regulation;► To ensure that our programs, software applications and service solutions all support our customers’ GDPR compliance efforts.

GDPR Compliance

F&R Cawley Ltd have undertaken a full review of all internal security and privacy policies to ensure that all personal data within, or passing through the company, will be handled in accordance with GDPR regulations.

We will implement the relevant tools and practises to ensure the safeguarding of any data handled by F&R Caewley Ltd and all of its employees.

Employees will be made aware of all GDPR restrictions, with the relevant training provided as necessary including e-learning.

Suppliers

F&R Cawley Ltd will undertake a review of all supplier and third party contracts and arrangements to ensure that all of our partners continue to apply the same high standards of data protection.

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Signed

Phil Gudgeon Managing Director

Cawleys, 1 Covent Garden Close, Luton, Beds, LU4 8QB T: 0845 260 2000 W: www.cawleys.co.uk E: [email protected] Reg. No. 4170234 | Registered Name: F & R Cawley Ltd | VAT Reg. No: 772 8757 77 | Waste Carriers Reg. No: CBDU143067

ALCOHOL & DRUGS POLICY STATEMENT F&R Cawley Ltd is committed to maintaining healthy safe and productive working conditions for its staff.

The Company recognises the impact that both alcohol and illegal substances may have upon an individual’s ability to work safely and correctly and as such, the Company aims to ensure a working environment free from the inappropriate use of substances and where staff are able to carry out their duties in a safe and efficient manner.

We will ensure that the employees are made aware of this statement by briefing all employees on this policy and its as-sociated procedure.

The policy requires that employees must not:

► Report or try to report for duty while under the influence of illegal substances or being in an unfit state due to the abuse of alcohol and use of illegal substances;

► Be in possession of illegal substances or undeclared prescription drugs while on duty;

► Consume alcohol or illegal substances while on duty;

► Wear Company logos while under the influence of alcohol or illegal substances.

To apply this Alcohol & Drugs Policy a programme of employee screening will be implemented to:

► Detect the abuse of alcohol and use of illegal substances by any person(s) involved in accidents;

► Detect the abuse of alcohol and use of illegal substances where changes in behaviour suggest possible use of alcohol or illegal substances;

► Perform unannounced random drug and/or alcohol screening of 10% of the workforce.

Any refusal or failure to take an Alcohol and Drugs test may be regarded as if the employee failed that test.

Any failure of A&D testing will result in the Company taking disciplinary action which is regarded as Gross Misconduct in accordance with the disciplinary procedure.

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30th January 201929th January 2021

Page 15: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

Signed

Phil Gudgeon Managing Director

Cawleys, 1 Covent Garden Close, Luton, Beds, LU4 8QB T: 0845 260 2000 W: www.cawleys.co.uk E: [email protected] Reg. No. 4170234 | Registered Name: F & R Cawley Ltd | VAT Reg. No: 772 8757 77 | Waste Carriers Reg. No: CBDU143067

GOODS VEHICLE POLICY STATEMENT Driving vehicles on the highway and on customer sites is a significant aspect of the Company’s business. Accidents involv-ing vehicles can be very serious and apart from the risk of serious injury, accidents incur high costs in downtime, damage, repairs and insurance claims. Operating vehicles has been rated in the top five Company risks and is the top-rated risk when considering the potential for harm to customers or to the public.

F&R Cawley Ltd is committed to safety initiatives that can reduce the frequency of vehicle related accidents or mitigate the consequences of such accidents.

These initiatives include:

► Customer site assessments; ► Blind spot assessments; ► Pre-use inspections; ► Vehicle maintenance; ► Training programmes;► Accident monitoring point system.

The procedures for these initiatives are set out in the Vehicle Operation Manual and in the Safety Management System Manual. Other initiatives also include:

► Fitting speed limiters;► Using tracking systems; ► Planning journeys; ► Front, rear and whole vehicle cameras; ► Vehicle routing to optimise collections and fuel economy.

The Company is committed to continuously improving driver safety by briefing the Safe System of Work, driver assessment and by continuous CPC training provided to our drivers.

This policy is maintained and regularly reviewed by the Senior Management to ensure its continuing suitability and relevance to the Company’s activities. The policy is communicated to all concerned parties via information boards, Company’s webpage and Intranet.

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30th January 201929th January 2021

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Signed

Kirsty Dwan HR Manager

Cawleys, 1 Covent Garden Close, Luton, Beds, LU4 8QB T: 0845 260 2000 W: www.cawleys.co.uk E: [email protected] Reg. No. 4170234 | Registered Name: F & R Cawley Ltd | VAT Reg. No: 772 8757 77 | Waste Carriers Reg. No: CBDU143067

MODERN SLAVERY POLICY STATEMENT Modern Slavery is a term used to encapsulate offences in the Modern Slavery Act 2015 and takes various forms such as Slavery, forced and compulsory labour and human trafficking all of which are designed to deprive people of their liberty in order to exploit them for personal or commercial gain.

Businesses must be alert to the risks of modern slavery not only ensuring there are appropriate working conditions within their own business but also satisfying themselves that there is no modern slavery within its supply chain, plus taking ap-propriate action where necessary.

F&R Cawley Ltd has a zero tolerance approach to modern slavery of any kind within its business and its supply chains. We seek to enforce this ethos within every aspect of the business, including our supply chains, and will take the necessary steps should any member of staff or any of our suppliers act to the contrary.

Through identifying key risk and adopting measure to combat such, the Board of F&R Cawley Ltd are confident, as far as possible, that there are and will continue to be sufficient steps in place to discourage and deter modern slavery within its own business and that of its suppliers.

Our policies reflect our commitment to acting ethically and with integrity in all its business relationships. Where necessary we will look to further strengthen controls throughout our business and wider supply chain and seek to develop its policies in this area in line with best practice and continuous improvement principles.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes F&R Cawley Ltd Mod-ern Slavery Statement for the current financial year.

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Signed

Kirsty Dwan HR Manager

Cawleys, 1 Covent Garden Close, Luton, Beds, LU4 8QB T: 0845 260 2000 W: www.cawleys.co.uk E: [email protected] Reg. No. 4170234 | Registered Name: F & R Cawley Ltd | VAT Reg. No: 772 8757 77 | Waste Carriers Reg. No: CBDU143067

EQUAL OPPORTUNITIES POLICY STATEMENT F&R Cawley Ltd is committed to treating all employees and applicants for employment equally and fairly regardless of race, colour, ethnic or national origin, religion or religious beliefs, gender or gender realignment, sexual orientation or marital status, disability, responsibility for dependants or age.

It is our policy to ensure that all employees and applicants have equality of opportunity.

Furthermore, the Company will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds.

The policy applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

The Company will regularly review its procedures and selections criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities merits.

The Company is committed to the implementation of this policy and to a programme of action to ensure that the policy is, and continues to be, fully effective.

The overall responsibility for the policy lies with the Board of Directors. However, all staff are required to comply with the policy and to act in accordance with its objectives so as to remove any barriers to equal opportunity.

This policy is maintained and regularly reviewed by the Senior Management to ensure its continuing suitability and com-pliance with relevant legislation.

The policy is communicated to all levels within the organisation and to our stakeholders and is available from the In-tranet, Company’s website and on information boards.

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Goods Vehicle Operator’s Licence Cawleys Waste Carrier Licence APHA/ABP (CAT.3) Registration APHA/ABP (ICW) RegistrationApproved Battery Exporter Licence (ABE)Luton LU4 8QB EA/WML/EPRMilton Keynes MK12 5TJ EA/WML/EPRMilton Keynes MK12 5TJ S2 Exemption Wellingborough NN8 4BZ EA/WML/EPR Luton LU4 9RS T11 Exemption Luton LU4 9RS S1 & S2 Exemption Luton LU4 9RS T4 Exemption

OF1002500 CBDU143067 U1146464U1245225BE2010516BE80461 / MP3397NF70079 / KP3890NUWEX173455 73042 / JP3494NMNC1/060872WEX128008WEX148301

Issued: 18/05/2020 Expires: 14/12/2022 Issued: 02/11/2016 Issued: 02/11/2016 Issued: 29/01/2020 V003: 17/11/2016 V002: 06/04/2002 Expires: 09/05/2022 V007: 29/10/2012Expires: 11/05/2020 Expires: 08/04/2021 Expires: 24/10/2021

PERMITS, LICENCES & EXEMPTIONS

If you require the full site EA permit / waste management licence, please email a request to [email protected]

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Page 1 Date of issue or re-issue: 18/05/2020

GOODS VEHICLE OPERATOR’S LICENCE

THIS LICENCE MUST NOT BE ALTERED OR DEFACED IN ANY WAY

Issued to: Issued by:

F & R CAWLEY LTD 1 COVENT GARDEN CLOSE LUTON LU4 8QB

Office of the Traffic Commissioner East of England Eastbrook Shaftesbury Road Cambridge CB2 8BF 0300 123 9000

Goods Vehicle Standard National Licence number: OF1002500

NOT TRANSFERABLE

This licence is in force from: 20/06/2002 This licence will continue for as long as you continue to meet its terms. However, it will come to an end if you do not pay the necessary continuation fee by the date required. The licence may also face regulatory action including revocation if you operate outside its terms. You have paid for an initial period of five years, which starts with the date the licence was issued. The continuation fee must be paid before the end of the month before that five year period comes to an end and every five years after that. Please see note 1 for further details.

This document is an operator’s licence issued under the Goods Vehicles (Licensing of Operators) Act 1995 (the Act).The undertakings recorded in this licence have been given by the licence holder and are considered to be material to the grant of the licence. In the case of a licence first issued before 1 January 1996, the recorded undertakings include statements of intent made by the operator.

The maximum number of motor vehicles and trailers authorised in accordance with section 6 of the Act is:

Motor vehicles 124

Trailers (inc semi-trailers) 24

Traffic Commissioner

Page 20: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

Page 2

Operating centre(s)

Operating Centre: Address: 57 WINGATE ROAD LUTON LU4 8PP

Vehicles 62

Trailers 8

Conditions or Undertakings

Operating Centre: Address: HAVERSHAM BANK SIDINGS OLD WOLVERTON ROAD MILTON KEYNES MK12 5NJ

Vehicles 12

Trailers 3

Conditions or Undertakings

Operating Centre: Address: 18-35 NIELSON ROAD FINEDON ROAD INDUSTRIAL ESTATE WELLINGBOROUGH NN8 4PE

Vehicles 14

Trailers 5

Conditions or Undertakings

Operating Centre: Address: 187-189, WALLER AVENUE LUTON LU4 9RS

Vehicles 25

Trailers 5

Conditions or Undertakings

Page 21: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

Page 3

Operating Centre: Address: 24 BRADFIELD CLOSE FINEDON ROAD INDUSTRIAL ESTATE WELLINGBOROUGH NN8 4RQ

Vehicles 11

Trailers 3

Conditions or Undertakings

Transport Manager(s) PHILIP JOHN GUDGEON STACEY AMANDA LINDLEY ALAN DAMIAN COLLEDGE KATHRYN WRIGHT

Specific conditions attached to licence

Specific undertakings attached to licence Alan Colledge will attend a transport manager CPC refresher course, run by the RHA, FTA or other JAUPT-accredited training body, by 31st November 2018. A copy of the certificate of attendance will be sent to the traffic commissioner within 14 days of the course taking place

Page 22: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

CertificateofRegistrationundertheWaste(EnglandandWales)Regulations2011RegulationauthorityName

Address

NationalCustomerServiceCentre99ParkwayAvenueSheffieldS94WF

Telephonenumber 03708506506

TheEnvironmentAgencycertifythatthefollowinginformationisenteredintheregisterwhichtheymaintainunderregulation28oftheWaste(EnglandandWales)Regulations2011.

CarriersdetailsNameofregisteredcarrier FRCawleyLtd

Registeredas Anuppertierwastecarrier,brokeranddealerRegistrationnumber CBDU143067

Addressofplaceofbusiness

F&RCAWLEYLTDCOVENTGARDENCLOSELUTONLU48QB

Telephonenumber 07827772557Dateofregistration 30October2019Expirydateofregistration(unlessrevoked)

14December2022

MakingchangestoyourregistrationYourregistrationwilllast3yearsandwillneedtoberenewedafterthisperiod.Ifanyofyourdetailschange,youmustnotifyuswithin28daysofthechange.

Page 23: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director
Page 24: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director
Page 25: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director
Page 26: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director
Page 27: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

Environment Agency

Producer Responsibility Regulatory Services. 99 Parkway Avenue, Sheffield. S9 4WF Tel: 020 847 476 08 Email: [email protected]

William Furniss F&R Cawley Limited 1 Covent Garden Close Luton Bedfordshire LU4 8QB

Our ref: Date:

NPWD312409 29 January 2020

Dear Mr Furniss Waste Batteries and Accumulators Regulations 2009 (as amended) Notification of grant of approval of a waste battery exporter We have considered your application for approval as a waste battery exporter under The Waste Batteries and Accumulators Regulations 2009 (as amended) (‘the Regulations’). Waste Portable Batteries We hereby grant approval to F&R Cawley Limited to operate as an approved battery exporter for waste portable batteries. Your approval extends to the following specified overseas sites only:

ABE operator approval number: BE2010516BE

Overseas site name & address Amount of evidence notes

(tonnes)

Umicore Battery Recycling Adolf Greinerstraat 14 Hoboken Antwerp 2660 Belgium

Over 15 tonnes

EcarACCU De Compagnie 13 Zwagg 1689AG Netherlands

15 tonnes or less

Your approval is subject to the conditions specified in Part 2 and Part 4 of Schedule 4 to the Regulations. Your approval applies only to the named exporter for the specified overseas sites only. Your approval is valid from 29 January 2020 and ends on 31 December 2020, unless it is otherwise suspended or cancelled. The approval allows you to issue evidence notes for waste portable batteries which you export for treatment or recycling at these specified overseas sites. You must issue evidence notes in accordance with the Regulations. You must not issue evidence for

Page 28: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

batteries unless it can be lawfully sent to and received at the intended site in the country of destination. Waste Industrial and Automotive Batteries We hereby grant approval to F&R Cawley Limited to operate as an approved battery exporter (ABE) for waste industrial and automotive batteries. Your approval extends to the following specified overseas sites and category only: Your approval covers the following sites and category only:

ABE operator approval number: BE2010515BE

Battery category Overseas site name and

address Limit (tonnes)

Industrial only

Umicore Battery Recycling Adolf Greinerstraat 14 Hoboken Antwerp 2660 Belgium

150 tonnes or less

Industrial only

EcarACCU De Compagnie 13 Zwagg 1689AG Netherlands

150 tonnes or less

Your approval is subject to the conditions specified in Part 2 of Schedule 4 to the Regulations. Your approval applies only to the named operator for the specified approved overseas sites only. As your application only detailed how you will export industrial batteries, we will require further information detailing how you will accept and treat automotive batteries should you decide to do so. You have given an undertaking (paragraph 4 of regulation 65) in respect of a tonnage limit, which is indicated for each site in the table above, and consequently you have paid the lower application charge. If you subsequently exceed this tonnage limit you will be liable to pay an additional charge. You must pay the additional charge within 28 days of exceeding the threshold. Your approval is valid from 29 January 2020 and ends on 31 December 2020, unless it is otherwise suspended or cancelled. The approval allows you to export waste industrial batteries for treatment and recycling to these specified approved overseas sites. Suspension and cancellation of approval We may suspend or cancel your approval where it appears to us that you have failed, or are likely to fail, to comply with any of the conditions of approval. Suspension or cancellation may extend to one or more of your overseas sites, or may apply to your whole approval. Your whole approval will cease to have effect if you cease to be a battery exporter, or you request that your approval should be cancelled.

Page 29: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

26/09/2019 View registration MP3397NF/V003

https://environment.data.gov.uk/public-register/waste-operations/registration/MP3397NF-V003?__pageState=result-all 1/1

BETA This is a trial service – your feedback (mailto:[email protected]) will help us to improve it.

Home (/public-register/view/index) / Search all (/public-register/view/search-all)/ Result from Environmental Permitting Regulations – Waste Operations for England

Permit MP3397NF/V003 – F & R Cawley LtdPermit number MP3397NF/V003

Waste Management Licence No. 80461

Pre-EA Permit Ref 2/1996

Licence Holder Name F & R Cawley Ltd

Site

Site name 1 Convent Garden Close

Site type A11 : Household, Commercial & Industrial Waste T Stn

Site Address 1, Covent Garden Close, Luton, Bedfordshire, LU4 8QB

Site Postcode LU4 8QB (http://data.ordnancesurvey.co.uk/id/postcodeunit/LU48QB)

Site Grid Reference TL0693223054

Easting 506932

Northing 223054

Local Authority Luton (http://www.luton.gov.uk/)

Status

Status Description Modified

Issued Date 24/04/1997

Variation Date 17/11/2016

Transfer Date 27/06/2002

Date Effective 29/06/2002

Request documents (mailto:[email protected]?subject=Request for WO documents: MP3397NF/V003&body=I would like to request documents pe

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About this pageAll content is available under the Environment Agency Conditional Licence (https://www.gov.uk/government/publications/environment-agency-conditional-licence/environment-agency-conditional-licence), except where otherwise stated

Maintained by Swirrl (http://www.swirrl.com).

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26/09/2019 View registration KP3890NU/V002

https://environment.data.gov.uk/public-register/waste-operations/registration/KP3890NU-V002?__pageState=result-all 1/1

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Permit KP3890NU/V002 – F & R Cawley LtdPermit number KP3890NU/V002

Waste Management Licence No. 70079

Pre-EA Permit Ref WDA 250

Licence Holder Name F & R Cawley Ltd

Trading Name F & R Crawley Ltd

Site

Site name F & R Cawley Ltd - Haversham Bank Sidings

Site type A11 : Household, Commercial & Industrial Waste T Stn

Site Address Haversham Bank Sidings, Old Wolverton Road, Wolverton, Milton Keynes, Buckinghamshire, MK12 5TJ

Site Postcode MK12 5TJ (http://data.ordnancesurvey.co.uk/id/postcodeunit/MK125TJ)

Site Grid Reference SP8180041700

Easting 481800

Northing 241700

Local Authority Milton Keynes (http://www.milton-keynes.gov.uk/)

Status

Status Description Modified

Issued Date 30/09/1987

Variation Date 06/04/2002

Transfer Date 30/10/2001

Request documents (mailto:[email protected]?subject=Request for WO documents: KP3890NU/V002&body=I would like to request documents per

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About this pageAll content is available under the Environment Agency Conditional Licence (https://www.gov.uk/government/publications/environment-agency-conditional-licence/environment-agency-conditional-licence), except where otherwise stated

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26/09/2019 View registration WEX173455

https://environment.data.gov.uk/public-register/waste-exemptions/registration/WEX173455?__pageState=result-all 1/2

BETA This is a trial service – your feedback (mailto:[email protected]) will help us toimprove it.

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Registration WEX173455 – F&R Cawley LimitedRegistrationnumber

WEX173455

Organisationname

F&R Cawley Limited

Organisationaddress

1, COVENT GARDEN CLOSE, LUTON, LU4 8QB

Organisationpostcode

LU4 8QB (http://data.ordnancesurvey.co.uk/id/postcodeunit/LU48QB)

Site

Site address F & R Cawley Ltd., Haversham Bank Siding, Old Wolverton Road, Milton Keynes, MK125TL

Site postcode MK12 5TL (http://data.ordnancesurvey.co.uk/id/postcodeunit/MK125TL)

ExemptionS2

Exemption Storing waste in a secure place (https://www.gov.uk/guidance/waste-

exemption-s2-storing-waste-in-a-secure-place)

Registrationdate

10/05/2019

Expiry date 09/05/2022

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26/09/2019 View registration JP3494NM/V007

https://environment.data.gov.uk/public-register/waste-operations/registration/JP3494NM-V007?__pageState=result-all 1/1

BETA This is a trial service – your feedback (mailto:[email protected]) will help us to improve it.

Home (/public-register/view/index) / Search all (/public-register/view/search-all)/ Result from Environmental Permitting Regulations – Waste Operations for England

Permit JP3494NM/V007 – F & R Cawley LtdPermit number JP3494NM/V007

Waste Management Licence No. 73042

Pre-EA Permit Ref W031(a)

Licence Holder Name F & R Cawley Ltd

Site

Site name Neilson Road Depot

Site type A9 : Special Waste Transfer Station

Site Address Neilson Road Depot, Off Paterson Road, Finedon Rd Ind Est, Wellingborough, Northants, NN8 4BZ

Site Postcode NN8 4BZ (http://data.ordnancesurvey.co.uk/id/postcodeunit/NN84BZ)

Site Grid Reference SP9000070200

Easting 490000

Northing 270200

Local Authority Wellingborough (http://www.wellingborough.gov.uk/)

Status

Status Description Modified

Issued Date 14/05/1999

Variation Date 29/10/2012

Request documents (mailto:[email protected]?subject=Request for WO documents: JP3494NM/V007&body=I would like to request documents per

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Privacy Notice (https://support.environment.data.gov.uk/hc/en-gb/articles/360015530271-Privacy-Notice)

About this pageAll content is available under the Environment Agency Conditional Licence (https://www.gov.uk/government/publications/environment-agency-conditional-licence/environment-agency-conditional-licence), except where otherwise stated

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26/09/2019 View registration NC1/060872

https://environment.data.gov.uk/public-register/waste-exemptions/registration/NC1-060872?__pageState=result-all 1/2

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Registration NC1/060872 – F & R Cawley LtdRegistrationnumber

NC1/060872

Organisationname

F & R Cawley Ltd

Site

Site address 185, Waller Avenue, Luton, LU4 9RS

Sitepostcode

LU4 9RS (http://data.ordnancesurvey.co.uk/id/postcodeunit/LU49RS)

Site gridreference

TL0685623232

ExemptionT11

Exemption Repairing or refurbishing waste electrical and electronic equipment(WEEE) (https://www.gov.uk/guidance/waste-exemption-t11-repairing-or-

refurbishing-waste-electrical-and-electronic-equipment-weee)

Registrationdate

12/05/2017

Expiry date 11/05/2020

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26/09/2019 View registration WEX128008

https://environment.data.gov.uk/public-register/waste-exemptions/registration/WEX128008?__pageState=result-all 1/2

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Registration WEX128008 – F & R Cawley LtdRegistrationnumber

WEX128008

Organisationname

F & R Cawley Ltd

Organisationaddress

F & R Cawley Ltd, 1, Covent Garden Close, Luton, LU4 8QB

Organisationpostcode

LU4 8QB (http://data.ordnancesurvey.co.uk/id/postcodeunit/LU48QB)

Site

Site address F & R Cawley Ltd, 185 - 189 Waller Avenue, Luton, LU4 9RS

Site postcode LU4 9RS (http://data.ordnancesurvey.co.uk/id/postcodeunit/LU49RS)

ExemptionS1

Exemption Storing waste in secure containers (https://www.gov.uk/guidance/waste-

exemptions-storing-waste)

Registrationdate

09/04/2018

Expiry date 08/04/2021

ExemptionS2

Exemption Storing waste in a secure place (https://www.gov.uk/guidance/waste-

exemption-s2-storing-waste-in-a-secure-place)

Registrationdate

09/04/2018

Expiry date 08/04/2021

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Page 39: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

26/09/2019 View registration WEX148301

https://environment.data.gov.uk/public-register/waste-exemptions/registration/WEX148301?__pageState=result-all 1/2

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Registration WEX148301 – F & R Cawley LtdRegistrationnumber

WEX148301

Organisationname

F & R Cawley Ltd

Organisationaddress

181, WALLER AVENUE, LUTON, LU4 9RS

Organisationpostcode

LU4 9RS (http://data.ordnancesurvey.co.uk/id/postcodeunit/LU49RS)

Site

Site address 185, WALLER AVENUE, LUTON, LU4 9RS

Sitepostcode

LU4 9RS (http://data.ordnancesurvey.co.uk/id/postcodeunit/LU49RS)

Site gridreference

TL0686723294

ExemptionT4

Exemption Preparatory treatments (baling, sorting, shredding etc)(https://www.gov.uk/guidance/waste-exemption-t4-preparatory-treatments-

baling-sorting-shredding-etc)

Registrationdate

25/10/2018

Expiry date 24/10/2021

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Page 40: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

CERTIFICATIONSOccupational H&S BS OHSAS18001:2007 Environmental BS ISO14001:2015Quality BS ISO9001:2015Contractors H&S Assessment Scheme (CHAS)Alcumus SafeContractorBROWZ Qualification & Management Programme BSC Member CertificateRoad Haulage Association CertificateDVSA Earned Recognition Certificate

OHS 602326EMS 522031FS 33760

CF5857 2839DS03920180000567-000

Expires: 11/03/2021 Expires: 12/05/2023 Expires: 15/11/2021 Expires: 17/03/2021 Expires: 17/03/2021Issued: 06/05/2015 Expires: 31/12/2020 Issued: 01/01/1980 Issued: 24/04/2018

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Page 43: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director
Page 44: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director
Page 45: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director
Page 46: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director
Page 47: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

F & R Cawley Ltd T/A Cawleys

is accredited within the Contractors Health and Safety Assessment Scheme (CHAS) having demonstrated compliance with and sound management of current health and safety

legislation.

17Contractor - Non-Construction

MARCH

2021

TestTestTestTest

Page 48: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

Certificate of Accreditation

This is to certify thatF&R Cawley Ltd

has achieved SafeContractor accreditation

Date: 17th March 2020

This certificate is valid until: 17th March 2021

Certificate number: CF5857

Signed:

Alyn FranklinAlcumus CEO

Alcumus SafeContractor, Axys House, Parc Nantgarw, Cardiff, CF15 7QX

T: 029 2026 6749 E: [email protected] W: www.alcumusgroup.com | www.safecontractor.comThis certificate is the property of Alcumus SafeContractor and must be returned on request

Page 49: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

SafeContractor accreditation has been achieved following an assessment of the contractor’shealth & safety documentation, and compared against the SafeContractor Charter Standards,which set out the health & safety standards required to achieve accreditation.

For more information on the Charter Standards, the SafeContractor scheme or for confirmation ofthis contractor’s accreditation please telephone SafeContractor on 029 2026 6749.

www.alcumusgroup.comwww.safecontractor.com

Alcumus SafeContractor Limited is owned by Alcumus Group Limited

Alcumus SafeContractor and the Alcumus SafeContractor logo are trademarks belonging to Alcumus Holdings Limited

Company registration number: 07618138

Schedule to SafeContractor certificateThis SafeContractor certificate is awarded for the following services:

Work Categories:Ability to Subcontract: Ability to Sub-contractWaste Collection / Disposal Services: Refuse Collection & Disposal

Industry Roles:Non-Construction Contractor

Category Related Activities:Inhalation of Dust, Fibres and Fumes, Selection & Control of Subcontractors, Traffic Management, Working withChemicals and Hazardous substances

Page 50: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

successfully achieved supplier membership of the BROWZ

management programme which provides hiring companies with the ability to

Date

Membership

BROWZ

BROWZ

0� - 05- 2015

2����

Page 51: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director
Page 52: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director
Page 53: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director
Page 54: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

Cawleys Coronavirus Business Continuity Statement

Our priority is to ensure all our customers receive a high-quality service with minimal disruption, and to take

practical measures to keep our employees, customers and the community safe. We are closely monitoring

the potential impact of COVID-19 on our business operations and supply chains. We continue to monitor

advice issued by the UK Government via Public Health England (“PHE”), the Department of Health and

Social Care (“DHSC”) and the current recommendations from the World Health Organisation (“WHO”).

Currently the impact on day to day operations is minimal and we continue to operate business as usual but

with the following additional precautions and planning in place:

• We have provided information to all employees in relation to hygiene and the importance of regular

and thorough hand washing and use of hand sanitisers. Hand sanitisers have been distributed

throughout the business. Advice from PHE has been circulated to all employees regarding good

hygiene and precautions to take should you develop the symptoms.

• Additionally, we are monitoring and recording employee travel plans with anyone returning from

Category 1 high risk areas being advised to self-isolate and contact NHS services for further advice.

Those returning from Category 2 areas are advised to self-isolate in the event they develop symptoms

and contact NHS services. This advice will be updated in line with government guidance.

• We are enabling employees to work from home where necessary and appropriate.

• Non essential travel and meetings will be postponed or carried out remotely (telephone conference

/ skype etc).

• Drivers will no longer obtain signatures via pda to reduce person to person contact. Please email

[email protected] if you would like to receive your proof of delivery / waste transfer

note electronically. These are time stamped and can be automatically emailed to one specified

email address but please remember it will NOT be signed.

• Recycling and Waste Collections will continue as normal. We will let you know as usual if there are

any changes.

The evolving situation is being closely monitored on an ongoing basis by the Cawleys Board of Directors to

ensure that we implement the appropriate advice and protocols recommended by the UK Government. This

includes amending our Business Continuity Plan on an ongoing basis to reflect the business needs and those

of our customers should the impact become more severe. This statement will be available on our website

and will be updated on an ongoing basis. We will also communicate any immediate changes by email in

special bulletins and in our customer newsletter. If you do not already receive our customer newsletter

please email [email protected] to be added to our mailing list including your name and company

name.

Please do not hesitate to contact us if you have any questions or require further details. Our Customer

Service team are available by telephone: 0845 2602000 or email [email protected]

Thank you for your help and cooperation at this time.

Page 55: CONTENTS...In the event of material changes you will be contacted by e-mail. Policy Revised: Next Revision: 30 th January 2019 29 th January 2021 Signed Phil Gudgeon Managing Director

Local Recycling | Global ResponsibilityHead Office: 1 Covent Garden Close, Luton, Beds, LU4 8QBTel: 0845 260 2000 | Fax: 01582 847 453 | Web: www.cawleys.co.uk