Content strategy for designers: v2

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Content strategy for designers Brought to you by your friend Alaine Mackenzie For the Style & Class conference on December 13, 2014

Transcript of Content strategy for designers: v2

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Content strategy for designersBrought to you by your friend Alaine Mackenzie For the Style & Class conference on December 13, 2014

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Oh hey, that’s me

Content strategist @yellowpencilweb Occasional Twitter user @alainemack

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Borrowing from content strategy will make you a better designer.

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So what is content strategy, anyway?

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– Kristina Halvorson, “The Discipline of Content Strategy”, A List Apart, 2008

Content strategy is “the practice of planning content creation, delivery, and governance.”

http://www.flickr.com/photos/wparsons/3502120483/

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(Good) content strategy and (good)

design have a lot in common

Irrational love of oxford commas

Irrational love of bezier curves

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Your content strategy arsenal

Content audit Voice and tone Content models Governance plan

Image by Pearson Scott Foresman [Public domain], via Wikimedia Commons

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Content auditFind out what your client has now

Decide if it’s any good

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The content audit for designers:Do an automated inventory

Read everything you can

Get to know the highest priority content and the cobwebs

Ask your client (lots of) questions

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Voice and toneDefine your client’s personality

Understand your users’ emotions Ensure consistency

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http://voiceandtone.com/public-site/

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Voice and tone for designers:

Make a “this-but-not-that” list

Define your users’ emotions

Make sure words and pictures tell the same story

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Make a “this-but-not-that” list

Fun but not childish Clever but not silly

Confident but not cocky Smart but not stodgy

Cool but not alienating

Kate Kiefer Lee, (amazing) content strategist at MailChimp: voiceandtone.com uxmag.com/articles/the-elements-of-a-style-guide

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Voice and tone for designers:

Make a “this-but-not-that” list

Define your users’ emotions

Make sure words and pictures tell the same story

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Define your users’ emotions

http://voiceandtone.com/public-site/

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Voice and tone for designers:

Make a “this-but-not-that” list

Define your users’ emotions

Make sure words and pictures tell the same story

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http://digixav.com/2012/03/19/comic-sans/

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Content modelsDefine elements, priorities, and relationships

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Content models for designers:List all the elements you need to design

Prioritize them for client and users

Think about structure

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GovernanceFigure out who will take care of all this stuff

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Governance for designers:Who will request, create, edit, approve, publish,

and maintain this stuff?

What people and skills will you need?

How much effort will it take?

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Your content strategy arsenal

Content audit Voice and tone Content models Governance plan

Image by Pearson Scott Foresman [Public domain], via Wikimedia Commons

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Borrowing from content strategy will make you a better designer.

You can do it!

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Hey, thanks for your time.@alainemack [email protected]