Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background...

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Consumer Perception of Thresholds IFST Spring Conference 2015 Lynne Regent Anaphylaxis Campaign CEO @LynneRegentAC

Transcript of Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background...

Page 1: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Consumer Perception of Thresholds

IFST Spring Conference 2015

Lynne Regent Anaphylaxis Campaign CEO

@LynneRegentAC

Page 2: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

What I will cover…

• Who we are

• Background to a global survey on consumer perception of thresholds

• Headline results of the survey

• Focus on the results from the UK

• What the findings tell us

Page 3: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

• The only UK-wide charity solely supporting people at risk from severe allergic reactions

• For 20 years we`ve provided information/ support to patients and carers

• We work with healthcare professionals, the food industry/ pharmaceutical companies for better understanding of severe allergies

• We empower patients, carers and healthcare professionals through our Allergy Wise online training

• We actively campaign for better allergy care

Who we are

Page 4: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Global Survey on Thresholds Objectives

• Gather information on consumer perspective of food allergen thresholds from many countries

• Use results to advance the dialogue amongst key stakeholders (i.e. food industry, clinicians, regulators and patient groups)

• Help identify ways to effectively communicate threshold concepts to consumers and get their feedback

• Results helpful to inform discussions

• Not a scientific research study

Page 5: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Survey: Process

• Coordinated by Anaphylaxis Canada

• Committee – Canada, US, UK, Australia, Belgium, Italy

• Local medical advisors reviewed questions.

• Recruitment: patient organisation members, websites, social media, 1 group placed a newspaper ad

• Most used Survey Monkey

• Survey open for a two week period

Page 6: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Respondents from each country that took part in the survey

58%

13%

6%

5%

4%

4%

2% 2%

2% 2%

1%

1% 1%

0% 0%

0%

USA

Canada

Spain

Germany

Austrailia

Israel

Chile

New Zealand

The Nederlands

UK

France

Ireland

Italy

South Africa

India

EFA: Denmark/Norway

Page 7: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Respondents - Total: 9,689

• Parents: 81%

• Food allergic individuals: 24%

• Had an allergic reactions: 94%

Symptoms ranged from mild to moderate.

• Had a severe allergic reaction: 68% - Such as anaphylaxis; difficulty breathing, swelling of the tongue,

lips, face or throat.

Page 8: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Top food allergies • Peanut

No.1: US, Canada, Germany, Australia, New Zealand, Netherlands, UK, Ireland, South Africa

• Tree Nuts

No.1: Netherlands, France

• Milk

No.1: Spain, Israel, Chile, Italy

• Wheat No.1: India

• Eggs and fish also high in most countries

Page 9: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

International Results

Page 10: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

USA

Canada

Spain

Germany

Australia

Israel

New Zealand

Chile

The Nederlands

UK

France

Ireland

Italy

South Africa

India

EFA

Co

un

trie

s

4 adults

3 adults

2 adults

1 adult

0 adults

No. adults in the household with food allergies

Page 11: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Number of children (< 18 yrs) in the household with food allergies

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

USA

Canada

Spain

Germany

Australia

Israel

New Zealand

Chile

The Nederlands

UK

France

Ireland

Italy

South Africa

India

EFA

5 children

4 children

3 children

2 children

1 child

0 Children

Page 12: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Individuals asked if they would purchase a food containing their the allergen(s) if they could be assured that the amount of that allergen present in the food would not be capable of triggering an allergic reaction

0

10

20

30

40

50

60

70

US Can Spain Ger Aus Israel N/Zeal Chile Neth UK France Ireland Italy S.Africa India EFA

Pe

rce

nta

ge

Yes

No

I Don'tKnow

Page 13: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Individuals asked if they would purchase a food containing their allergen(s) if they could be assured that the amount of that allergen present in the food would only be capable of triggering a mild allergic reaction (e.g. tingly lips or an itchy throat)

0

10

20

30

40

50

60

70

80

90

100

US Can Spain Ger Aus Israel N/Zeal Chile Neth UK France Ireland Italy S.Africa India EFA

Pe

rce

nta

ge

Yes

No

I Don'tKnow

Page 14: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

UK Survey Results

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Who has the allergy(ies)?

167 people answered question

41.9%

56.3%

3% 9.6%

2.4%

I have food allergy(ies)

Have a child with foodallergy(ies)

Have a partner/spousewith food allergy(ies)

Have a relative with foodallergy(ies)

Care for someone who hasfood allergy(ies)

Page 16: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

How many adults in the household have food allergies?

47%

40%

12%

1% 0%

0 adults

1 adult

2 adults

3 adults

4 adults

163 people answered question

Page 17: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

How many children (i.e. up to 18 yrs) in your household have food allergies?

161 people answered question

39%

53%

8% 0 children

1 child

2 children

3 children

4 children

5 children

(0)%

(0)%

(0)%

Page 18: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Common allergens within households

166 people answered question

0

20

40

60

80

100

120

Page 19: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Other food allergies identified

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Who diagnosed the food allergy(ies)?

93

36

49

39

2

23

10

0

10

20

30

40

50

60

70

80

90

100

Allergist Family Physician Pediatrician Emergency Physician Dermatologist Self-diagnosis Other

Re

spo

nse

Co

un

t

166 people answered question

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How long ago was the diagnosis of the food allergy?

10.2%

21.7%

30.1%

38%

<1 year

1-3 years

4-9 years

10+ years

166 people answered question

Page 22: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Has anyone in the household ever experienced an allergic reaction to a food?

93%

7%

Yes

No

166 people answered question

Page 23: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Has anyone in the household ever experienced a severe food allergy

reaction (e.g. Anaphylaxis)

83%

17% Yes

No

165 people answered question

Page 24: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Do you purchase pre-cooked or processed food, such as biscuits, breads, canned goods, sweets, cereals, etc?

89%

11% Yes

No

161 people answered question

Page 25: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

How knowledgeable do you think you are about allergen thresholds?

151 people answered question.

0

10

20

30

40

50

60

70

80

Not knowledgeable Somewhat knowledgeable Very knowledgeable Expert

Page 26: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Based on what you know about, how do you feel about thresholds?

“Not good, I think every individual reacts different, you can't set a threshold for all’’

“If someone has an anaphylactic allergy then I would believe the ‘threshold’ would be zero!’’

“I would like it to be more clear’’

“Not enough to comment, we have been advised to avoid any allergens so that's what we do’’

“I find them extremely confusing! I need to know what they mean for us everyone's allergies are different.’’

“Don't know enough about them and not willing to take the risk with my children but may do as they get older’’

Page 27: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Percentage of individuals who stated they would ‘Never’ purchase a product with these statements

• Contains: 98%

• Not suitable for allergen (e.g. nut) allergy sufferers: 81%

• Manufactured on the same equipment as products containing allergen: 75%

• May contain: 70%

• Manufactured in a facility that also processes allergen: 53%

• Packaged in a facility that also packages products containing allergen: 51%

• Good manufacturing practices used to segregate ingredients in a facility that also processes allergen: 17%

Consumers interpret meaning and risk based on statement.

Page 28: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Percentage of individuals who stated they would ‘Always’ purchase a product with these statement

Majority, not all, would purchase:

• Free From Allergen: 87%

• Allergen Free: 86%

• No consistent standards in place for ‘free from’ claims as not regulated

Page 29: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Would you purchase a food that contains the allergen(s) you are avoiding if you could be assured that the amount of that allergen present in the food is not capable of triggering an allergic reaction?

19%

65.4%

15.7%

Yes

No

I don't know

153 people answered question

Page 30: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Would you purchase a food that that contains the allergen(s) you are avoiding if you could be assured that the amount of that allergen present in the food is only capable of triggering a mild allergic reaction, such as tingly lips or an itchy throat?

2.6%

93.5%

3.9%

153 people answered question

Page 31: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Consumer Perspective of Thresholds

Most consumers are finding it difficult to understand ‘threshold’:

• Common advice is to avoid allergenic foods

• How much is too much? (Unknown)

• Threshold concept creates confusion and concern – which are reflected in responses and comments

• Consumers admit that they are not knowledgeable about this area

Page 32: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Consumer Perspectives of Thresholds

• Majority of responders are not comfortable with thresholds.

• They need more information, presented in a language they can understand, and want to be able to make informed decisions

• Most people would like to see:

- Clearer and consistent labelling (standardized)

- Labels they can trust

Page 33: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Food labelling

• Variation in precautionary statements: Some with, others without

• Frustration amongst consumers with too many “may contain” type statements

• Choices are restricted – many ignore precautionary warnings

Page 34: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

View of the Anaphylaxis Campaign

• Consistent risk management approaches using agreed action levels based on good science will provide optimal protection to allergic consumers

• Increasing information ,including that drawn from conducting oral food challenges, offer a realistic possibility of agreement among stakeholders in the future

• A massive communications exercise is required with consumers, clinicians and the food industry if thresholds are to be successfully implemented

Page 35: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Communication challenges for patients, carers and health care professionals • The need to convey that zero risk is not achievable

• The possible effect of extrinsic factors on threshold levels

asthma

exercise

medications such as NSAID,

alcohol

Page 36: Consumer Perception of Thresholds - IFST Regent...What I will cover… •Who we are •Background to a global survey on consumer perception of thresholds •Headline results of the

Any questions? Lynne Regent Anaphylaxis Campaign CEO @LynneRegentAC [email protected] 01252 546100