Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS...

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Consumer Education Form I Level Click To Start

Transcript of Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS...

Page 1: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

Consumer EducationForm I Level

Click To Start

Page 2: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

CONSUMER EDUCATION

WHO ARE CONSUMERS?

FACTORS AFFECTING CONSUMERS’ DECISION

CONSUMER RIGHTS

CONSUMER RESPONSIBILITIES

EXAMPLESLABELS

ASSESSMENT

LABELS

HOMEWORK

Page 3: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

WHO ARE CONSUMERS?

A consumer is a person who uses goods and services

Goods are things that you can touch, hold and sometimes need to buy

For e.g. biscuits, pencil, ruler

Services are action that a person does for someone else to satisfy what the person wants

For e.g. Paying tuition fees, for washing of cars, for gardening

Page 4: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

FACTORS AFFECTING CONSUMERS’ DECISION

Prices of certain productsBrand namesItems on salesThe amount of money we

havePeer influenceAdvertising

Page 5: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

CONSUMER RIGHTS

Your consumer rights are:

To be heardTo be informedTo chooseTo redress

Page 6: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

CONSUMER RESPONSIBILITIES

Be a responsible consumer Always be polite Keep your receipts Handle goods carefully Keep up with current prices Check or examine product carefully Always check your change when you pay for a product Ask for information about care and cleaning of the

product Read and understand information Gather information about products and prices Ask about procedures in case, you are not satisfied

with the product Ask about guarantee Know the shop policy, whether you will be refunded

or you can exchange the goods if you are not satisfied

Page 7: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

LABELS

Importance of reading labels

Information found on labels

Page 8: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

Importance of reading labels:To get value for money

Labels are found on:Food itemsClothesElectrical equipmentToys

LABELS

Page 9: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

Food labels

NEXT

Page 10: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

Cloth Labels

NEXTPREVIOUS

Page 11: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

Labels for electrical equipment

NEXTPREVIOUS

Page 12: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

Toys label

Page 13: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

Home workCollect a few labels and record

the information found on them.

Recapitulate the lesson

Page 14: Consumer Education Form I Level Click To Start. CONSUMER EDUCATION WHO ARE CONSUMERS? FACTORS AFFECTING CONSUMERS’ DECISION CONSUMER RIGHTS CONSUMER RESPONSIBILITIES.

Thank you for your attention


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