Consulting and Project Office …

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Copyright Northwestern University, 2007, all rights Reserved

Consulting and Project Office …What is the CPO?

The Consulting and Project Office provides support and assistance to all Northwestern University schools and departments in the acquisition of technology. This includes:

✓ Systems

✓ Software

✓ Development and Acquisition

Especially where the new systems are designed to comply with exchange protocol, data security, or other NU systems policies and/or initiatives.

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Consulting and Project Office …How does the CPO serve NU?

• Contract Review, incl. Coordination with OGC (Office of General Counsel)

• Needs Analysis

• RFP Generation

• Vendor Management

• NUIT Resource

• Exchange Protocol Review

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Coordinating Exchange Protocol Review Process

What is the purpose?

Local Management Information Systems (LMIS) frequently connect with, receive information from, or exchange data with Northwestern University systems of record. The institution recognizes these systems and the services they support as valuable parts of the community’s sharing of information. In support of these services, as well as the need to maintain integrity, consistency, and the most effective levels of service across University systems of record, Northwestern has established an Exchange Protocol that informs, guides and governs key elements of LMIS data sharing practices.

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What is the purpose?

The purpose of this ... review is to provide current best practice information, conduct needed security analyses, and offer a functional review of the proposed data sharing. The process helps ensure that the University’s interests are protected, risk is appropriately managed, and that the University is in compliance with the relevant regulations.

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What is the point?

• Data are gold

• Quality is important

• Change is costly

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Why me?

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•Who Participates?

Data Stewards

LocalUnits

NUIT

CPO

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•What is the Process?

Review

ReviewDesignDesign AcceptanceAcceptance

Stage One: Design

• Scope and design with CPO and NUIT• Data Steward Review

Stage Two: Protocol Review

• Completion of Protocol Application• NUIT Review• Response

Stage Three: Formal Acceptance

• With Yearly Review• Appeal Process


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•Common Issues• Ports What TCP/UDP ports are open and how they are allocated?• Processes What processes are running? (Only requiredprocesses running and only those ports necessary for data processing are exposed to the world.)• Patching What process is used to automate notifications?• People What persons have administrator access?• Phys Security Where are all the machines located? How are they secured?

What network security/firewalling is utilized?• Data Specifically, what information/data elements are being exchanged? How is data stored locally? Is critical data (e.g. non-public personally identifying information) encrypted?• Backup How are local backups secured?


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•Common Issues

Planning for the necessary resources:

• Time• Change in underlying systems• Coordination with other initiatives


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• Role of Project Office ...– Collection of Information– Facilitation of Process– Reporting and Tracking Results


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Project Office ResourcesExternal• Academic: Educause (ICPL,PROJECT and EECM),

CIC• Professional: CAUCUS (Chicago and National), PMI

Institutional• Current and Anticipated NU experience, e.g. security,

SOA, etc.• NUIT, OGC and others

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Cases

External Application Review

Alumni Information Review

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Lessons LearnedMatch the Process to the Environment• Size• Style• Cost

Project Office Role• Arbitration• Documentation• Education• Supporting Materials -- “Working with ...”

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Consulting and Project Office

• Frank Schleicher (312) 926-7042– http://www.it.northwestern.edu/policies/index.html

[email protected]

Consulting and Project Office …

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