COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS...

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Transcript of COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS...

Page 1: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 2: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 3: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 4: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 5: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 6: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 7: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 8: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 9: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 10: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 11: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 12: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 13: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 14: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 15: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 16: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 17: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 18: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 19: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 20: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 21: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 22: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 23: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 24: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS
Page 25: COnnecting REpositoriesNadia Asandimitra Haryono - Farah Devi Ardhiani P.S SERVICE QUALITY TOWARDS HOTEL CUSTOMER LOYALTY Retno Dewanti - Citra Prameshwari - Aryanti Puspokusumo EFFECTIVENESS