CONNECT EVERYTHING Leveraging 2019 Content in an AR...

CONNECT EVERYTHING

2019Leveraging

Existing Tech Pub

Content in an AR World

EAC Customer Story

• Large aviation company

• PTC Arbortext customer

• ~ 1,000 service manuals on 100 aircraft models over 20 years

– Sourced in XML

– Published to PDF and paper

• Problems:– Paper work instructions used on floor

– Need to find service procedures relevant for aircraft

– Need to print and retrieve work instructions prior to starting work

– Typically stops work to review service procedures on printed copy

– Typically stops work to review illustrations on printed copy

– Typically stops work to go print cross-referenced procedures or steps

– Unable to monitor work in progress at the step level

– Unable to electronically record progress at the step level

EAC Customer Challenge

• How to make work instructions for service more relevant and

accessible?

• How to improve cross-referenced service procedures?

• Could we digitally transform work instructions?

– Without re-authoring

– Without re-styling or new stylesheets

– Without re-publishing

• Could we leverage mobile displays, wearable displays, and Assisted

Reality to connect and reuse existing tech pub content?

EAC Solution: Tech Pub for AR

• Accesses tech pubs dynamically with PTC Vuforia– At view time, no publishing required

• Digests source XML– No re-authoring required

– Supports S1000D, DITA, ATA, and other XML document types

– Sourced from Windchill, Windchill SIM, or other CMS

• Formats on-the-fly to mobile or wearable device– No re-styling required

– Segments content for small displays

• Navigates sequential procedures and shows each step– Also navigates cross-referenced procedures and steps

– Side-by-side viewing of graphics with pan and zoom

• Records completion of steps and procedure

• Supports voice navigation, mobile, tablet, and head-mounted displays

Sidebar: Which AR?

AugmentedReality

• Partially immersive view

• 3D Imagery

• Tracks field of view (FOV), space, objects, patterns

• Head-mounted display (HMD)

• Hololens

AssistedReality

• Partially immersive view

• 2D Imagery and text

• No FOV, space, object, pattern tracking

• Head-mounted tablet (HMT)

• Vuzix or RealWear

TECH PUB AR: SERVICE USE CASE

Tech Pub AR: Service Use Case – Step 1

• Service Engineer scans work order QR code to

locate relevant service procedures


• XML content is retrieved and formatted on the fly (no

publishing step required)


• Service Engineer navigates hands-free with voice commands

Next


• Service Engineer can inspect each associated graphic

Graphic 2


• Graphic viewer allows

panning & zooming

via voice commands

• All buttons are “readable” as

voice commands

Zoom

in

Down


• Cross references can be read aloud to navigate to the

referenced content

Link 1


• When done with the cross-referenced content, Service

Engineer returns to where they left off in the original procedure

Exit


• When all steps are complete, Service Engineer is notified that

the procedure is done and all steps are recorded as complete

Next


• Service Engineer exits back to the bar code scanner to begin

a new work order or procedure

Exit

Tech Pub AR: Service Use Case

• Live Demonstration

NEXT LEVEL TECH PUB AR:

ANIMATED PROCEDURES

Tech Pub AR: Animated Procedures

• AR service experiences based on

procedure steps

• DITA tasks and procedures based

on procedure steps

• Match made in heaven

<dita>


• Ingredients

– Task/procedure in DITA content

– CAD assembly for target equipment (PTC Creo, other)

– PTC Creo Illustrate

– PTC Vuforia Studio

– EAC library for loading content and matching DITA steps with AR sequence steps

+ + + +


• Bring CAD into PTC Creo Illustrate

– Makes it easy to animated

procedure steps

• Create a Figure

• Add a sequence

• Add a step

• Move components to demonstrate

the step

– Explode/translate/rotate/hide/show/f

lash/color etc

• Repeat until all steps are complete


• EAC solution automatically matches DITA steps and AR steps

Etc.


• On viewing:

– Content accessed

dynamically

– Warnings, Cautions

pop up

– Text is read aloud so

technician can focus

on animation instead

of reading

– Each step description

displays/speaks, and

the corresponding

animation is shown


• Live Demonstration

Q&A

Contact:

Garrett Keegan, [email protected]

Todd Liebenow, [email protected]

Kurt Peterson, [email protected]

mailto:[email protected]



CONNECT EVERYTHING Leveraging 2019 Content in an AR...

Documents

Transcript of CONNECT EVERYTHING Leveraging 2019 Content in an AR...