CONFIDENTIAL © 2012 IDA Singapore. All Rights Reserved. Presented to (Arial Bold 18pt) By (Arial...

CONFIDENTIAL© 2012 IDA Singapore. All Rights Reserved.

Presented to <name/s> (Arial Bold 18pt)By <name/s> (Arial Bold 18pt)04 April 2011 (Arial Bold 14pt)

Singapore e-Government: Our Journey towards “Connecting People, Enriching Lives”

Kevin ChanCentre Director (Middle East)

CONFIDENTIAL© 2012 IDA Singapore. All Rights Reserved. 2


Agenda

1. Singapore and IDA

2. Singapore’s e-Gov2015 Masterplan

3. Singapore Government & Social Media



1 About Singapore and IDA



Land Area 712 sq km

Population 5.183 m (3.79 m residents)

GDP Per Capital US$ 43,867

Source : Singapore Department of Statistics http://www.singstat.gov.sg/ (Dec 2011)

Literacy Rate96%

Government Agencies15 Ministries, 65 Statutory Boards

Public Sector Officers126,000

Key Statistics

http://www.singstat.gov.sg/



Overview of Singapore ICT Landscape

Steady increase in infocomm jobs

Number of Companies16,578 (2010)

8.6% of GDP

Vibrant ICT industry

ICT Industry RevenueUS$56.1 b

Increased ICT usage by citizens & businesses

Households with Broadband82%

Mobile Penetration Rate148.5%

Data as of 2011


Vision: Singapore: An Intelligent Nation, A Global City, powered by

Infocomm

Mission: To develop the infocomm cluster as a major engine of growth and

to leverage infocomm for economic and social development

IDA’s Vision and Mission


Infocomm

Industry

Developer

Government

CIO

Masterplanning, project-managing, implementing infocomm systems and capabilities for Government

Develop vibrant and competitive IT and

communications industry

Spearheading transformation of

key economic sectors, Government and society through more sophisticated and innovative use of infocomm

Corporate Functions

Technology

International Engagement

Infocomm Policy

Infocomm Security

Manpower Development

Infocomm Infrastructure

Singapore: An Intelligent Nation, a Global City, Powered

by Infocomm

Sector Transforma-tion

Architecting Singapore’s ICT roadmap, planning for key infrastructure, manpower

development, security and technological developments

People

Sector

Enrichment

Transforming key people sector clusters & raising the infocomm sophistication of citizens

IDA’s Role


Civil Service Computerisation ProgrammeDeveloping IT industry & IT manpower

Extending government systems to privatesector e.g. TradeNet, MediNet, LawNet

Transforming Singapore into an Intelligent Island

Developing Singapore as global InfocommCapital, e-Economy and e-Society

Unleashing potential of Infocomm to create new values, realise possibilities & enrich lives

Leveraging Infocomm for Innovation, Integration and Internationalisation

eGov2015

Singapore Infocomm Journey since 1980



2 Singapore’s e-Gov2015 Masterplan



Singapore’s e-Government Strategy


To be a Collaborative Government that co-creates and connects with our people

E-Government Masterplan 2011-2015


Data.gov.sg

First-stop portal to discover publicly-available government data

Access to > 5,000 datasets from over 50 agencies

Catalyst for development of innovative applications

Discovering Data, Inspiring Ideas


mGov@SGGovernment Services On The Move

One-stop mobile site that aggregates government m-services for ease of discovery & access

Customises & displays relevant m-services based on mobile devices


Locate 3,000 Healthcare Services

Business Info In Your Pocket

CPF Statements (Social Security)

at your FingerTips

Find Your Way with MyTransport.Sg

http://www.mytransport.sg/

Available on App Store Available on App Store

Available on App Store

Government Services On The Move

mGov@SG – Mobile Services


Home Page Viewing Correspondences

OneInboxOne-stop access to government correspondences. Anytime, Anywhere

(In-progress)


A resilient and secure next-generation infrastructure for the public service

(In-progress)

Cloud Computing


Improve Corporate

Performance Management

Investigate Policy and

Programme Effectiveness

Enhance Citizen

Engagement

Enhance Public Service

Delivery

(In-progress)

Analytics in Government



3 Government & Social Media


Government & Social Media

> PM Lee Hsien Loong’s Facebook and Twitter account

Governments all over the world will not be the same again" due to the changes in the way people connect through social media.” –

PM Lee Via Facebook, April 2012


Government & Social Media> Met 19 of his social

media fans and followers

> talked about a range of topics - from online behaviour to Singapore's declining birth rate.

"It has been useful and fun, though lots of work. Now after every event, writing a Facebook post and choosing pictures to share with fans have become habits.” - PM Lee


Thank you

Kevin Chan+974 6683 9898

[email protected]

Singapore : An Intelligent Nation, A Global City, powered by Infocomm

©2012 Info-communications Development Authority of Singapore. No part of these slides may be transmitted or reproduced, in any form or by any means, without the prior written permission of IDA.

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