Compuware Confidential. Do Not Duplicate Deep Transaction Management.
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Transcript of Compuware Confidential. Do Not Duplicate Deep Transaction Management.
Compuware Confidential. Do Not DuplicateCompuware Confidential. Do Not Duplicate
Deep Transaction Management
Compuware Confidential. Do Not Duplicate
Application Evolution Demands A New Generation of APM
1995
IT F
ocu
s
2000 2005 2010+
1st Gen. APM
New Gen. APM
Application-CentricWorld
Network-Centric• Network speed = app
speed
Component-Centric• Component health
monitoring• Infrastructure
availability
Application-Centric• Highly complex• Transaction-centric • User perspective• Lifecycle mgmt.
2nd Gen. APM
Ap
plic
atio
n C
han
ge
Business Demands Increasing
Do More With Less
Complexity Explosion
User Expectations Continue to Rise
Macro Trends Demand A New Approach To APM
More features!Faster delivery!
Faster performance!
Workload
Staff and budget
Compuware Confidential. Do Not Duplicate
dynaTrace APM: A New Generation of Business Value
1,800% Traffic Spike
40% Increase In Load
Less Than 1% OverheadJim Houska, Enterprise Architect
Compuware Confidential. Do Not Duplicate
Compuware Confidential. Do Not Duplicate
dynaTrace APM: A New Generation of Business Value
5
Crystal Clear Visibility80% Back-Office Performance Improvement30% Faster Check-OutRene NEUBACHER, B2C eBusiness Sr Tech ConsultantCompuware Confidential. Do Not Duplicate
Compuware Confidential. Do Not Duplicate
dynaTrace APM: A New Generation of Business Value
66% Hardware Savings
4x Faster Card Load TimeDavid Snyder, Enterprise Architect
Compuware Confidential. Do Not Duplicate
Compuware Confidential. Do Not Duplicate
dynaTrace APM: A New Generation of Business Value
10xPerformance Improvement End To EndKevin Charlton, Dir., Performance
Compuware Confidential. Do Not Duplicate
Compuware Confidential. Do Not Duplicate
95%Reduced Problem
Determination Time
Jim Nichols, System Architect
Get More From Energy
dynaTrace APM: A New Generation of Business Value
Compuware Confidential. Do Not Duplicate
Compuware Confidential. Do Not Duplicate
90%
Faster Business
TransactionsPatrick Progin, CEO
dynaTrace APM: A New Generation of Business Value
Compuware Confidential. Do Not Duplicate
Compuware Confidential. Do Not Duplicate
dynaTrace APM: A New Generation of Business Value
49%Increase In
Revenue Konrad Plankensteiner, CEO
Peter Starzacher, Technology
Director
Compuware Confidential. Do Not Duplicate
Compuware Confidential. Do Not Duplicate
The dynaTrace Difference - Real Business Impact
Business AwareAuto business transaction mappingReal-time revenue & conversion ratesTrending & reporting
Align IT With BusinessReal-time facts = smarter decisionsAccelerate business, not just ITTransparency
4
Lifecycle By DesignPurpose built for Prod, Test, DevCollaboration system built-inIntegrated with IDEs- Eclipse, VStudio
One System For EveryoneStop issues before production2x Faster time to market10x faster transactions
5
User PerspectiveKnow user experience & behaviorAll devices, all browsers, all clicksExtensible to native mobile apps
More Revenue & LoyaltyAssure optimal performanceUnderstand impact Delight customers & partners
3
Zero ConfigurationSmart Application MonitoringAuto-discovery, auto-adaptive
Auto-diagnostics, Auto-BTs & more
Fastest Time To Value10x the apps in 1/10th the time
Meaningful alerts on abnormalities Lowest TCO available
1dynaTrace Technology Business Impact
All Transaction, 24x7True trace and capture, across tiersLess than 2% overheadDeep visibility, to code-level
Proactive See issues before they impact users10x-100x faster time to resolve Give dev. a production view
2
Compuware Confidential. Do Not Duplicate
dynaTrace: How It Works
Synthetics
Web ServerBrowser / Rich-Client Java .NET Other Database
PerformanceWarehouse
PurePathCollector
dynaTraceServer
dynaTraceClient
SessionsStore
ExportedSession
OfflineSession Analysis
Lowest overhead with externalized data processing. No app.-side data processing
Only 24x7 heterogeneousalways-on, distributed, deep, end-to-end trace – for all transactions. No after-the-fact tracing
CPU, RT, Mem., Method arguments / returns, SQLs, Remoting, Msgs., Logs Exceptions, Sync. No statistical guesses
Shared full-depth transaction, context info. – lifecycleNo guesswork
Smart Application Monitoring. Auto., Self-learning. Low maintenance
Real-time transaction analysis, business transaction mapping, alerting. No averages
Globally scalable collector architecture, secure. For cloud, virtual environments
Real user experience, Web 2.0 page actions, clicks paths - all users. Transparent in production
Zero-config. Deploy w/ single file.No config. files
Trace & compare real & synthetic transactions.One system
Compuware Confidential. Do Not Duplicate
A Common Language Cross Lifecycle
End-to-End Transaction Execution Path
• Across tiers: browser –servers - database
• Remoting
• Web Services
• External services
• Code-level depth
• Heterogeneous- .NET, Java and more
Contextual Transaction Information
• Method arguments
• SQL bind variables
• Synchronization
• Exceptions
• Logs
+ +
Environmental Data• Memory Dumps
• Thread Dumps
• Monitoring data
• PMI, JMX, CLR
• Win, Unix, DB, VMWare, ETC
=
Web ServerBrowser / Rich-Client Java .NET Other Database
=
Production ArchitectureTest/QA
DevelopmentBusiness
dynaTrace Session
Synthetics
Compuware Confidential. Do Not Duplicate
Visualize All Users’ Experience & Behavior
Web ServerBrowser / Rich-Client Java .NET Other Database
How are my customers doing?
Don’t wait to hear if they are happy, tolerating or frustrated?
“Instantly visualize your users’ experience.”
Production ArchitectureTest/QA
DevelopmentBusiness
Synthetics
Compuware Confidential. Do Not Duplicate
Capture Revenue, Conversion & More
Web ServerBrowser / Rich-Client Java .NET Other Database
Conversion rates up or down? Revenue meeting plan?
Why wait till tomorrow or next week?
“View business performance in real-time.”
Production ArchitectureTest/QA
DevelopmentBusiness
Synthetics
Compuware Confidential. Do Not Duplicate
Maps Transaction Flows & Dependencies
Web ServerBrowser / Rich-Client Java .NET Other Database
Still waiting for problems to happen?
Don’t be reactive, be proactive.
“Have the facts at your fingertips, fully
drillable.”
Production ArchitectureTest/QA
DevelopmentBusiness
Synthetics
Compuware Confidential. Do Not Duplicate
Monitor Cloud, Big Data Environments
Web ServerBrowser / Rich-Client Java .NET Other Database
Which cloud instances are deployed? Where’s
the issue?
Don’t lose visibility & control.
“Auto-detect clouds, apps. & instances.
Automatically pinpoint issues.”
Production ArchitectureTest/QA
DevelopmentBusiness
Synthetics
Compuware Confidential. Do Not Duplicate
Maintains A Precisely Accurate UML Diagram
Web ServerBrowser / Rich-Client Java .NET Other Database
How does my app. really work?
Don’t guess.
“Validate architecture, end to end.”
Production ArchitectureTest/QA
DevelopmentBusiness
Synthetics
Compuware Confidential. Do Not Duplicate
Handoff “Facts” to Architects & Development
Web ServerBrowser / Rich-Client Java .NET Other Database
Production Alert !!!
Failed Test !!!
Don’t gather logs or re-create the issue.
“Just send the PurePath.”
Production ArchitectureTest/QA
DevelopmentBusiness
Synthetics
Compuware Confidential. Do Not Duplicate
ONE APM System: 5 Modern APM Solutions
Application-CentricWorld
Compuware Confidential. Do Not Duplicate
dynaTrace: A New Generation of APM Value
Lifecycle
Proactive
Service Level Eng.
Focused Tuning
Business
User Experience
Service Level Mgmt.
Impact Analysis
Transaction Types
Conversions
Deep
Code-Level
Context
Automated
Actionable
Full Coverage
24x7 Transaction Tracing
All Transactions & Users
End-to-end
All Tiers
Transaction-Pure
Open
Painless POCTypically 1-2 DaysWebEx Implementation (1hr)Your Criteria, Processes, BTsYour Data and DashboardsDynaTrace Server NeededNo Developer Cycles Required
Compuware Confidential. Do Not Duplicate
Over 500 World-class CustomersFinancial Services eCommerceSaaS & Cloud
OtherISV Government
Telco
Insurance
Thank You
Business Demands Increasing
Do More With Less
Complexity Explosion
User Expectations Continue to Rise
Macro Trends Demand A New Approach To APM
More features!Faster delivery!
Faster performance!
Workload
Staff and budget
Simplify
Automate
Time to Market
Business Transactions
User Experience
Faster Transactions
Lifecycle Efficiency
Consolidate Tools
Business Demands Increasing
Do More With Less
Complexity Explosion
User Expectations Continue to Rise
Macro Trends Demand A New Approach To APM
More features!Faster delivery!
Faster performance!
Workload
Staff and budget
Simplify
Automate
Time to Market
Business Transactions
User Experience
Faster Transactions
Lifecycle Efficiency
Consolidate Tools
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
100,000+ users
No overhead
Rahmi TURHAN, Group CIO Office
Compuware Confidential. Do Not Duplicate
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
Simply Amazing: Results In Days!
Julian JOHN, Pre-Paid Operations Manager
Compuware Confidential – Do Not Duplicate
Compuware Confidential. Do Not Duplicate
30%
Improvement
In Overall
Application
PerformanceAndrew Turner, Group IT Director
dynaTrace APM - A New Generation of Business Value
Compuware Confidential. Do Not Duplicate
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
2%Overhead In
ProductionJean-Michel TEXIER – CTO | David BOSSARD – Senior Architect
Compuware Confidential – Do Not Duplicate
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
Compuware Confidential – Do Not Duplicate
3xPerformance Test Throughput
Mike DemastrieLucy Monahan
Quality Assurance
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
80 % Faster Time to Market
Frank NAUMANN, Head of IT
Compuware Confidential. Do Not Duplicate
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
100% Lifecycle VisibilityThomas RENNER, Director Global IT Solutions
Compuware Confidential. Do Not Duplicate
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
System Across The Lifecycle
Eric Nordmann, Project Leader
Production Development
€
1
Test
Compuware Confidential. Do Not Duplicate
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
Compuware Confidential – Do Not Duplicate
More Power,
Less Efforts.
Simple!
Dr. Carsten Schinzer
Compuware Confidential. Do Not Duplicate
dynaTrace APM - A New Generation of Business Value
Compuware Confidential – Do Not Duplicate
100% Visibility“esure had previously been using CA Wily Introscope for more than five years, but it is a very component-
centric and it did not provide an end-to-end view of the company's
infrastructure.”Darren Edwards, IT Service Manager
Compuware Confidential. Do Not Duplicate
Compuware Confidential. Do Not Duplicate
Solution Adoption Journey
Phase 1
Loadtest TroubleshootingDev Team Collaboration
Basic Reporting
Production
Pre-production
Phase 3
Build integrationRegression Mgmt.
Advanced SLAsMulti-layer view
Phase 2
Browser TestAutomation
User behaviorBusiness Impact
Phase 4
Business dashboardsConversions
Transaction Optimization
24x7 TroubleshootingDevOps collaboration
Basic reporting
Compuware Confidential. Do Not Duplicate37
Compuware APM Evolution “Our Performance Journey”
Network Performance
Troubleshooting and
Predictive Analysis
SyntheticEnd-user
ExperienceJ2EE and .NET
PerformanceBusiness Service
Management
1993 1995 1999 2004 2009
Server Performance
1998
RealEnd-user
Experience
SaaS InternetEnd-user
Experience
2005 2007
2011
Cross Lifecycle Java and .NETPerformance
PredictiveAnalytics