COMPLETING SALES CONTRACTS AND CREDIT APPLICATIONS...

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WELCOME! Welcome to the “Completing Sales Contracts and Credit Applications” seminar. You want to make a difference and you know the Aqua Nano can be part of the solution. You want to sell the Aqua Nano to as many people as you can. Making the sale is exciting but the sale is not final until the paperwork is completed and approved. This seminar has been created to make completing the paperwork quick and easy. This seminar covers the three most prevalent types of orders you will be writing: Cash Sales Credit Card Sales Financed Orders We will also cover the RW621 Credit application and the Credit Verification process. This Participant Training Guide contains examples of everything you will need to take this seminar: Customer Information Price List Blank RW620 Sales Contracts (3) The RW621 Credit Application The RW955 Cosigner Form RW51 Customer Statement Concerning Sales Presentation Important Point to Remember: You will get the best results from this seminar if you fill out the forms as the video goes through the examples. Some educators estimate that learning and retention are increased by as much as 90% if you do an activity as well as see it being done in a training. Pause the video as needed. COMPLETING SALES CONTRACTS AND CREDIT APPLICATIONS Video This document is the property of Rena Ware International. It may not be modified, and images and text contained in it may not be excerpted or extracted for any use. AQ230 U.S.A. 2230.U1.0217 | 1 Participant’s Guide

Transcript of COMPLETING SALES CONTRACTS AND CREDIT APPLICATIONS...

Page 1: COMPLETING SALES CONTRACTS AND CREDIT APPLICATIONS …training.renaware.com/USAtraining_new/content/basic-training/final... · Welcome to the “Completing Sales Contracts and Credit

WELCOME!Welcome to the “Completing Sales Contracts and Credit Applications” seminar. You want to make a difference and you know the Aqua ✓ Nano can be part of the solution. You want to sell the Aqua ✓ Nano to as many people as you can. Making the sale is exciting but the sale is not final until the paperwork is completed and approved. This seminar has been created to make completing the paperwork quick and easy.

This seminar covers the three most prevalent types of orders you will be writing:

• Cash Sales

• Credit Card Sales

• Financed Orders

We will also cover the RW621 Credit application and the Credit Verification process.

This Participant Training Guide contains examples of everything you will need to take this seminar:

• Customer Information

• Price List

• Blank RW620 Sales Contracts (3)

• The RW621 Credit Application

• The RW955 Cosigner Form

• RW51 Customer Statement Concerning Sales Presentation

Important Point to Remember: You will get the best results from this seminar if you fill out the forms as

the video goes through the examples. Some educators estimate that learning and retention are increased

by as much as 90% if you do an activity as well as see it being done in a training. Pause the video as

needed.

COMPLETING SALES CONTRACTS AND CREDIT APPLICATIONSVideo

This document is the property of Rena Ware International. It may not be modified, and images and text contained in it may not be excerpted or extracted for any use. AQ230 U.S.A. 2230.U1.0217 | 1

Participant’s Guide

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Completing Contracts | Participant’s Guide AQ230 U.S.A. 2230.U1.0217 | 2

Customer’s Personal Information:• Address: 2238 W. San Miguel, Phoenix AZ

• Zip Code: 85015

• Phone No: 602 555-1212

• Cell Phone No: 602 122 - 5555

• Email Address: [email protected]

• Date of Birth: 01-01-1981

• Social Security Number: 123-44-5566

Employer Information• Workplace: Acme Healthcare Labs, Inc.

• Address: 987 Desert Hill Rd, Phoenix AZ (85015)

• Work Phone: 602 567 – 8901

• Name of supervisor: John Candy

• Occupation: Audiologist

Financial Information• Earned per month: $5,000

• Credit Card: Visa # 1234 – 5678 – 0987 – 6543

• Expiration date: 09/2020

• Creditor: Target

• Account No: 200024680

• Phone No: 1-800 821-5156

• Checking/Saving account: Bank of Arizona

Today is ________________ and your new customer is Jalissa Meredith Smith

Jalissa wants to purchase the Aqua ✓ Nano HD CTU-500 water filter (Current value: $799*)

CUSTOMER INFORMATION

Cosigner’s Info• Name: Gil Grisome (Jalissa’s colleague)

• Address: 1544 E. Lake Park, Phoenix AZ (85023)

• Home Phone: 602 333-7777

• Social Security Number: 246-81-0121

• Date of Birth: 03-31-1975

• Workplace: Acme Healthcare Labs, Inc.

• Address: 987 Desert Hill Rd, Phoenix AZ (85015)

• Work Phone: 602 567 – 8901

• Name of supervisor: Joe Patricks

• Occupation: Chief M.D.

• Earned per month: $6500

References:• Lois Michael (Sister in law) Phone: 602 444-5555 Address: 007 E. San Miguel, Phoenix AZ (85011)

• Sebastian Cruz (Cousin) Phone: 602 888-9999 Address: 234 W. San Miguel, Phoenix AZ (85015)

• Julia Grisome (Friend) Phone: 602 333-7777 Address: 1544 E. Lake Park, Phoenix AZ (85023)

*Price shown is for illustrative purposes only. Model numbers vary by market. Refer to the current price list for actual pricing and model numbers.

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Completing Contracts | Participant’s Guide AQ230 U.S.A. 2230.U1.0217 | 3

PRICE LIST EXAMPLE

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PRICE LIST EXAMPLE

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(If other than above)

ITEM# DESCRIPTION PRICE

NOTICE TO THE CUSTOMER: 1. Do not sign this agreement if it contains any blank spaces or before you have read the entire agreement, front and back, even if otherwise advised. 2. YOU, THE CUSTOMER, MAY CANCEL THIS TRANSACTION AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE OF THIS TRANSACTION. SEE THE ATTACHED NOTICE OF CANCELLATION FORM FOR AN EXPLANATION OF THIS RIGHT.

INITIAL TO INDICATE THAT YOU HAVE BEEN ORALLY ADVISED OF THE ABOVE DESCRIBED CANCELLATION RIGHTS, AND OF OUR OBLIGATION TO PROVIDE YOU WITH TWO FULLY COMPLETED COPIES OF THIS CONTRACT, FRONT AND BACK, AND TWO DETACHABLE NOTICES OF CANCELLATION:

Spouse or Co-Customer, if purchaser is a minor Date

The first installment is due 30 days after delivery of merchandise, and all subsequent installments are due on the same day of each consecutive month until paid in full. Finance charge begins to accrue upon delivery of merchandise. If you pay off the amount due early, you will not have to pay a prepayment penalty.

Signature of Customer Transaction Date

Seller’s Name

Address

(Name I.C. Code #

Street Office Code

City State Zip Code

10. ANNUAL PERCENTAGE RATE (The cost of your credit as a yearly rate.)

11. FINANCE CHARGE (The dollar amount the credit will cost you.)

12. Amount Financed (5-8) (The amount of credit provided to you on your behalf.) Insert balance from line 9 of Customer Order Form

13. Total of Payments (Installment Balance) (11+12) (The amount you will have paid after you have made all payments as scheduled.)

14. Deferred Payment Price (Total Sale Price) (5+11) The total cost of your purchase on credit, including your down-payment of $

$ $ $ $%

CHECK THE BOXES THAT APPLY:

CASH SALE VISA AMERICAN EXPRESS

MASTER CARD INSTALLMENT CONTRACT DISCOVER CARD

Card # Expiration Date / /

Total purchase price

1. Purchase Price $

2. Handling and Shipping

3. Total (1+2)

4. Sales Tax

5. Total Cash Price (3+4)

6. Initial Down Payment

7. C.O.D.

8. Total Down Payment (6+7)

9. Balance Due (5-8) $

I HEREBY CANCEL THIS TRANSAC TION WITH MY SIGNATURE

Signature of Buyer Date

Account #

Previous Account #

Literature (select one) English Spanish

Approximate Delivery Date

Hostess Name

Date of Party

15885 NE 28th Street, Bellevue, WA 98008 | [email protected] | Customer Service Hot Line: (425) 881-6171 | Hours of Operation: 7:45am-4:30pm PST

(same as #8)

TO CHECK YOUR ORDER STATUS CALL (425) 881-6171 White Copy - Credit Processing / Yellow Copy - Customer / Pink Copy - Customer | Page 1 of 2

RETAIL INSTALLMENT CONTRACT/CUSTOMER ORDER®

CUSTOMER INFORMATION

/ /

Customer Name First, Middle Initial, Last Name

Address Street

/ / City State Zip code

Phone Email

“Ship To” address: (If other than above) Street

/ / City State Zip code

INSER T DATE OF 3 RD BUSINESS DAY FOLLOWING TRANSAC TION DATE:

/ / MM DD YY

/ /

/ /

SALES CONTRACT (RW 620)

CO

MPL

ETIN

G C

ON

TRA

CTS

SALES CONTRACT (RW 620)

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SALES CONTRACT (RW 620)

(If other than above)

ITEM# DESCRIPTION PRICE

NOTICE TO THE CUSTOMER: 1. Do not sign this agreement if it contains any blank spaces or before you have read the entire agreement, front and back, even if otherwise advised. 2. YOU, THE CUSTOMER, MAY CANCEL THIS TRANSACTION AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE OF THIS TRANSACTION. SEE THE ATTACHED NOTICE OF CANCELLATION FORM FOR AN EXPLANATION OF THIS RIGHT.

INITIAL TO INDICATE THAT YOU HAVE BEEN ORALLY ADVISED OF THE ABOVE DESCRIBED CANCELLATION RIGHTS, AND OF OUR OBLIGATION TO PROVIDE YOU WITH TWO FULLY COMPLETED COPIES OF THIS CONTRACT, FRONT AND BACK, AND TWO DETACHABLE NOTICES OF CANCELLATION:

Spouse or Co-Customer, if purchaser is a minor Date

The first installment is due 30 days after delivery of merchandise, and all subsequent installments are due on the same day of each consecutive month until paid in full. Finance charge begins to accrue upon delivery of merchandise. If you pay off the amount due early, you will not have to pay a prepayment penalty.

Signature of Customer Transaction Date

Seller’s Name

Address

(Name I.C. Code #

Street Office Code

City State Zip Code

10. ANNUAL PERCENTAGE RATE (The cost of your credit as a yearly rate.)

11. FINANCE CHARGE (The dollar amount the credit will cost you.)

12. Amount Financed (5-8) (The amount of credit provided to you on your behalf.) Insert balance from line 9 of Customer Order Form

13. Total of Payments (Installment Balance) (11+12) (The amount you will have paid after you have made all payments as scheduled.)

14. Deferred Payment Price (Total Sale Price) (5+11) The total cost of your purchase on credit, including your down-payment of $

$ $ $ $%

CHECK THE BOXES THAT APPLY:

CASH SALE VISA AMERICAN EXPRESS

MASTER CARD INSTALLMENT CONTRACT DISCOVER CARD

Card # Expiration Date / /

Total purchase price

1. Purchase Price $

2. Handling and Shipping

3. Total (1+2)

4. Sales Tax

5. Total Cash Price (3+4)

6. Initial Down Payment

7. C.O.D.

8. Total Down Payment (6+7)

9. Balance Due (5-8) $

I HEREBY CANCEL THIS TRANSAC TION WITH MY SIGNATURE

Signature of Buyer Date

Account #

Previous Account #

Literature (select one) English Spanish

Approximate Delivery Date

Hostess Name

Date of Party

15885 NE 28th Street, Bellevue, WA 98008 | [email protected] | Customer Service Hot Line: (425) 881-6171 | Hours of Operation: 7:45am-4:30pm PST

(same as #8)

TO CHECK YOUR ORDER STATUS CALL (425) 881-6171 White Copy - Credit Processing / Yellow Copy - Customer / Pink Copy - Customer | Page 1 of 2

RETAIL INSTALLMENT CONTRACT/CUSTOMER ORDER®

CUSTOMER INFORMATION

/ /

Customer Name First, Middle Initial, Last Name

Address Street

/ / City State Zip code

Phone Email

“Ship To” address: (If other than above) Street

/ / City State Zip code

INSER T DATE OF 3 RD BUSINESS DAY FOLLOWING TRANSAC TION DATE:

/ / MM DD YY

/ /

/ /

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Completing Contracts | Participant’s Guide AQ230 U.S.A. 2230.U1.0217 | 7

(If other than above)

ITEM# DESCRIPTION PRICE

NOTICE TO THE CUSTOMER: 1. Do not sign this agreement if it contains any blank spaces or before you have read the entire agreement, front and back, even if otherwise advised. 2. YOU, THE CUSTOMER, MAY CANCEL THIS TRANSACTION AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE OF THIS TRANSACTION. SEE THE ATTACHED NOTICE OF CANCELLATION FORM FOR AN EXPLANATION OF THIS RIGHT.

INITIAL TO INDICATE THAT YOU HAVE BEEN ORALLY ADVISED OF THE ABOVE DESCRIBED CANCELLATION RIGHTS, AND OF OUR OBLIGATION TO PROVIDE YOU WITH TWO FULLY COMPLETED COPIES OF THIS CONTRACT, FRONT AND BACK, AND TWO DETACHABLE NOTICES OF CANCELLATION:

Spouse or Co-Customer, if purchaser is a minor Date

The first installment is due 30 days after delivery of merchandise, and all subsequent installments are due on the same day of each consecutive month until paid in full. Finance charge begins to accrue upon delivery of merchandise. If you pay off the amount due early, you will not have to pay a prepayment penalty.

Signature of Customer Transaction Date

Seller’s Name

Address

(Name I.C. Code #

Street Office Code

City State Zip Code

10. ANNUAL PERCENTAGE RATE (The cost of your credit as a yearly rate.)

11. FINANCE CHARGE (The dollar amount the credit will cost you.)

12. Amount Financed (5-8) (The amount of credit provided to you on your behalf.) Insert balance from line 9 of Customer Order Form

13. Total of Payments (Installment Balance) (11+12) (The amount you will have paid after you have made all payments as scheduled.)

14. Deferred Payment Price (Total Sale Price) (5+11) The total cost of your purchase on credit, including your down-payment of $

$ $ $ $%

CHECK THE BOXES THAT APPLY:

CASH SALE VISA AMERICAN EXPRESS

MASTER CARD INSTALLMENT CONTRACT DISCOVER CARD

Card # Expiration Date / /

Total purchase price

1. Purchase Price $

2. Handling and Shipping

3. Total (1+2)

4. Sales Tax

5. Total Cash Price (3+4)

6. Initial Down Payment

7. C.O.D.

8. Total Down Payment (6+7)

9. Balance Due (5-8) $

I HEREBY CANCEL THIS TRANSAC TION WITH MY SIGNATURE

Signature of Buyer Date

Account #

Previous Account #

Literature (select one) English Spanish

Approximate Delivery Date

Hostess Name

Date of Party

15885 NE 28th Street, Bellevue, WA 98008 | [email protected] | Customer Service Hot Line: (425) 881-6171 | Hours of Operation: 7:45am-4:30pm PST

(same as #8)

TO CHECK YOUR ORDER STATUS CALL (425) 881-6171 White Copy - Credit Processing / Yellow Copy - Customer / Pink Copy - Customer | Page 1 of 2

RETAIL INSTALLMENT CONTRACT/CUSTOMER ORDER®

CUSTOMER INFORMATION

/ /

Customer Name First, Middle Initial, Last Name

Address Street

/ / City State Zip code

Phone Email

“Ship To” address: (If other than above) Street

/ / City State Zip code

INSER T DATE OF 3 RD BUSINESS DAY FOLLOWING TRANSAC TION DATE:

/ / MM DD YY

/ /

/ /

SALES CONTRACT (RW 620)SALES CONTRACT (RW 620)

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CREDIT APPLICATION (RW 621)

Yrs. Mos.

Yrs. Mos.

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COSIGNER FORM (RW955)

NOTES

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CUSTOMER STATEMENT CONCERNING SALES PRESENTATION (RW51)