1. By RavinderVoomidisingh
Roll No : BACS 326
Competency Mapping

2. Competency
A Competency is an underlying characteristic of a person which enables him /her to deliver superior performance in a given job, role or a situation.
3. Uses of competency mapping
Candidate appraisal for recruitment
Employee potential appraisal for promotion or functional shift
Employee training need identification
Employee performance diagnostics
Employee self development initiatives.
4. Expected outcomes
Uncover the gap of required and actual competency needed for strategic goals.
Right match of job and people.
Improved Customer experience.
Succession planning.
Optimum utilization of training programs.
5. Competency mapping :Team Approach Model
we have created this model to specify the employee behaviors, knowledge and motivations that we believe are necessary to produce critical results in official items Reconciliation team.
6. The steps involved in competency mapping
7. Step 1 : Job Analysis

List down all the activities/tasks

Categorize activities under major functions.
8. Step 2 : Competency based job description
In depth interview is conducted to identified competencies required for performing job in reconciliation department.
Internal/External customer interview and listing
9. Step 3 : Identifying minimum acceptable level of Competency
10. Step 4 : Assessment
11. Step 5 : Development plan
12. Conclusion
As a conclusion we can say that ,it is through the competencies of its employees executives, managers, and individual contributors -- that an organizationexecutes its strategy and achieves results that are crucial to its success.
13. Sample Research Instrument
14. Thank you