Competency Mapping

by Jegan Sekar

Agenda What is Competency? What is Competency Mapping? Why? - Micro picture Why? - Macro picture Who does? Methods Steps Application Questions

What is Competency? Any underlying characteristic required for

performing a given task, activity, or role successfully can be considered as competency

Competency may take the following forms: knowledge, attitude, skill, other characteristics of an individual including: motives, values, etc.

What is Competency Mapping? Competency mapping is the process of

identification of the competencies required to perform successfully a given job or role or a set of tasks at a given point of time

It consists of breaking a given role or job into its constituent tasks or activities and identifying the competencies (technical, managerial, behavioral, conceptual knowledge, attitudes, skills, etc.) needed to perform the same successfully

Why? - Micro View (1) When the competency required is mapped, an

accurate job profile is created

With an accurate profile the entire recruitment process becomes easier and effective

The candidates who applies is well aware of what the position demands

The interviewer know exactly what to look for in the candidate

Once recruited, employee perform well as they know what is exactly required from them

Why? - Micro View (2) Employee understands the growth within the

company as the hierarchy and requirement is clearly defined for all the positions

Helps employee to align his efforts in the direction of the company's requirement.

Overall, it brings a degree of transparency and motivates the employee

Why? - Macro level

Organizational Strategy

Vision, Mission, Values, Strategic,Intent, Corporate Governance, Corporate Social Responsibility & Ethics

Business Strategy

Business Plan & Goals, CulturePeople, Technology

Teamwork Strategy

Leadership, CommunicationConflict Management, InterpersonalSkills, Project Orientation, Self Managed Teams (SMT)

Role Strategy

Ability, Autonomy, Multiskilling,Task identity, PerformanceEvaluation & rewards and performance development

Core Competencies(Organizational wide)

Business Competencies

Team Competencies(Project driven)

Role Competencies(Role wise)

Achieving Business Targets

Employee Satisfaction

Profit Center Orientations

Team Development & Synergy

Performance Accomplishment

Individual Development

STRATEGIC FRAMEWORK COMPETENCY FRAMEWORK COMPETENCY MODELING FRAMEWORK

Stakeholder Interest

Market Positioning

Who does? Competencies can be identified by one of

more of the following category of people: Experts, HR Specialists, Job analysts, Psychologists, Industrial Engineers etc. in consultation with: Line Managers, Current & Past Role holders, Supervising Seniors, Reporting and Reviewing Officers, Internal Customers, Subordinates of the role holders and Other role set members of the role (those who have expectations from the role holder and who interact with him/her)

Methods used for Competency Mapping The various methods used in combination for

competency mapping Interviews Group work Task Forces Task Analysis workshops Questionnaire Use of Job descriptions Performance Appraisal Formats etc.

Steps First: A job analysis is carried out by asking

employees to fill in a questionnaire that asks them to describe what they are doing, and what skills, attitudes and abilities they need to have to perform it well

Second: Having discovered the similarities in the questionnaires, a competency-based job description

Third: Having agreed on the job requirements, one starts mapping the capability of the employees to the benchmarks

Application

Questions?

Thank You!