Competency Center: retaining experts, growing expertise, maximizing income (Outsource People)

COMPETENCY CENTER

Valentyn Kropov, Solutions Architect

www.softserveinc.com

retaining experts | growing expertise | maximizing income

ABOUT MYSELF


•13 years in IT (2 in Competency Center)•Solutions Architect at SoftServe•Used to hold 10 different roles before•Senior Consultant in Big Data Competency

Center•Founder of Kyiv Big Data Community

AGENDA


•Who is a most important in your company•What’s a real Competency Center•Why it is beneficial for all

WHO ARE WE TALKING ABOUT?


5%

95%

ExpertsOthers

5%

95%

WHY 5% ARE SO IMPORTANT?


•You need to impress customer on pre-sale•And Team Lead to start a project•Plus architect to draw architecture•And Tech Lead to drive it

NO WINE – NO SONG!


WHY EXPERTS ARE LEAVING?


Money



Money

Boring project



Money

Boring project

Passion to learn something new



Money

Boring project

Passion to learn something new

Career growth

IS IT POSSIBLE TO FIX?


Biggest Salary on a market




Projects rotation




Projects rotation

Tons of new technologies




Projects rotation

Tons of new technologies

Speeding up their growth

THERE IS A SOLUTION!


•Center of Excellence•Competency Center•Experts Group•Shared Services•Service Line

HOW IT WORKS


•Groups of 2-10 top-class experts•With a certain specialization•Able to work 2-5 times faster than others•Work on several projects in parallel•Backing up each other

WHY IS IT COOL FOR EXPERTS?


•1.5-3 times bigger salary•Constant, but predictable projects rotation•Variety of technologies•And subject areas•Unreal skills growth•Unbelievable motivation!

WHY IS IT GREAT FOR CUSTOMER?


•Group of experts instead of one•For the same money•Never goes to vacation•Never got sick•Never complains•Never get asleep (if required)

WHY IS IT AWESOME FOR COMPANY (STAFFING)?


•Ramp-up project in hours rather than weeks•Even short-term projects•Even most complex projects•No need to find replacements. Ever!

WHY IS IT AWESOME FOR COMPANY (FINANCE)?


•Smaller overhead cost (33-66% savings)•Bigger Income (33%+ savings)

Overhead Savings


Bigger Income


$3k $3k $3k $6k

WHY IT IS AWESOME FOR COMPANY (EXPERTISE)?


•New level of technical pre-sales•Preparing new experts in months•Multiplying and saving expertise

SUMMARY


•Your experts will anyway earn on the side•Or you will make them work on couple projects

anyway•Why don’t just make it legal?•Competency Center is beneficial to all!

THANK YOU


E-mail your questions to

[email protected]

Competency Center: retaining experts, growing expertise, maximizing income (Outsource People)

Software

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