Company Profile Edit 2015

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ROMEO V. AUSTRIA TRADINGInk & Toner Remanufacturer/ Distributor

Company Profileeing Green Doesn’t Mean

Paying ore

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TABLE OF CONTENTS

Our Mission/ Our Vision ………………………………………………………..2

The Chronicle ……………………………………………………………………3

Introduction ……………………………………………………………………..4

Our Products …………………………………………………………………….5

Why Choose RVA Trading ……………………………………………………..6

Our Technical Support Program ………………………………………………...7

Production Suppliers …………………………………………………………….8

Production Capacity ……………………………………………………………..9

Operation Flow Chart/ Organizational Chart…………………………………….10

Service Team Chart………………………………………………………………11

Production Flow Chart …………………………………………………………..12

Top 5 Cor porate Client …………………………………………………………..13

List of Major Corporate Client …………………………………………………..14

Permits and Certificates ………………………………………………………….18

RVA Contact Details …………………………………………………………….19

RVA Location ……………………………………………………………………30

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Our Mission

To be the best ink refilling and toner remanufacturing in the country-setting theStandard for excellence in the product quality, customer service, technical

expertise, total customer satisfaction.

Our Vision

To protect and preserve the environment by encouraging and practicingrecycling and minimizing waste in the production process of ink refilling and

toner parts. To support selected and qualified individuals for scholarship

programs. To establish the Philippines as a potential source of toner

remanufacturing in the international markets. To provide and generate

employment opportunities nationwide.

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The Chronicle

In mid 1994, a small computer shop was born in the heart of Paco, Manila. Only

three personnel started this computer shop business: the technician-owner

Romeo V. Austria, a deliveryman and one clerk. The trio was trimmed and

bonded by Unaccountable experiences that brought them into the pedestal of

much brighter future in their field. The hand to mouth earners became great

challengers among the middle and big trading companies.

In 1995, the young Austria then decided to register his business in the

Department of Trade and Industry under the name ROMEO V. AUSTRIA

TRADING. Romy, as his family and close friends call him is a Quezonian by

birth. He adapted in the Business environment by himself and did not stop to

conquer and seek more advance Technology regarding computer products

and paraphernalia. He even studied at night and took advance number of

subjects in a computer engineering school.

Years later, Romeo V. Austria tapped the expertise in supplying laser toner

cartridges through the support and trust of his foreign partner, the

STATIC CONTROL COMPONENTS, INC., a U. S based Toner company inNorth Carolina, USA and rated as the No. 1 Remanufactured firm in the

world today. This Trading became renown in the computer services industry.

Due to much demands in the market, he decided to move to

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A bigger and more convenient office at Mascardo St., Bangkal, Makati City.

There, he Employed more than five hundred (500) employee persons

composed of computer technician, Marketing and Administrative Staff. To

ensure optimum performance, he, as Chief Operating Officer of the Trading,

personally, trained and educated each and every Field Technician.

Emphasizing to all employees that the main goal of serving clients efficiently,

focusing on professionalism and maintaining good qualities of the products

and equally deserving services, are the keys to sustaining a harmonious

relationship between customers and clients, he has made a name in the

business world.

Because RVA Trading believes that quality is tantamount to success, it isnow fully equipped with Laser printer (newest models) test instruments,

brand new compatible ink cartridges for your Inkjet/DeskJet requirements,

computers and tools to assure customers of being provided with a full

guarantee for the products and services it promotes. Likewise, as Romeo

V. Austria aspires to take good care of all his clients, he expands his

services by offering preventive maintenance and other technical services

anytime to clients who wish to be given service with a very affordable outlay.

Currently, with more than 500 employees, RVA Trading is very certain that it

could give you the services that you need as regards your printer units and

any other machines like fax, computer, scanner, UPS and the likes. It has

now well-trained Computer Engineers and Computer technicians who are

ready to provide you any instance you need Right now the company’s

expanding by creating four additional branches like BATANGAS, BAGUIO,

CAGAYAN DE ORO, CEBU, DAVAO, ILOILO, LEGAZPI, LAGUNA,

PAMPANGA, SARIAYA and ZAMBOANGA.

Now, the young Austria can be considered as a man full of determination tomeet the needs of every individual in this time of fast-paced technology

where the computer is no longer a luxury but a necessity in all walks of life.

However, an assurance of continuous learning is still intact in Mr. Austria’s

mind so he could help all those clients that need his service.

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INTRODUCTION

RVA Trading is a “one stop shop” for all your needs in imaging supplies,

especially LaserJet toner consumables. It is considered as one of the fastest

growing and most talked about companies in the field of printer cartridge

remanufacturing company. It aims to achieve the goal of being the No.1 in the

consumable in the Philippines by giving the best quality toner products as they

go along with the fast phase technology.

For more than fifteen (15) years in the business, RVA Trading has accumulatedwell-known, multi-national companies such as CARDINAL SANTOS MEDICAL

CENTER, GOLDEN ARCHES DEVELOPMENT CORP (MCDONALD’S),

INTERNATIONAL WIRING SYSTEMS (PHILS.) CORP., MAKATI

DEVELOMENT CORP., PHIL AXA LIFE INSURANCE, ST. LUKES MEDICAL

CENTER (GLOBAL CITY & Q.C.), MARCO POLO HOTEL CEBU, AIR 21,

CEBU CITY HALL and IMPERIAL PALACE HOTEL among others our

company offers the best services and products not only within the NationalCapital Region, CALABARZON, nearby Northern area, Southern area and we

continue to expand.

RVA Trading present to you our company proposal also we hope that our

company will be part of your company would mean a great privileged in line with

our company’s development in the business world. Thus, this would help us to

gradually attain our Mission – Vision and would also serve for us to penetrate

more companies until we reach the nationwide market.

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OUR PRODUCTS

The biggest advantage of using compatible toner cartridges is they

are a lower cost consumable. Compatible and Remanufactured toner

cartridges are available for laser printers and give good quality

printing at a lower cost – sometimes even half the cost of the branded

cartridge.

Remanufactured and CompatibleToners for HP, Canon,Samsung and BrotherPrinters and Copiers

Refil ed and Compatible Ink Cartridges

These recycled cartridges are much more eco

friendly and mean that we can recycle theBiodegradable cartridge. They are now easy to find and buy. There are compatibletoner cartridges for most brands of laser printers and give good value for money.Print quality of both A compatible and remanufactured toner cartridge is almost asgood as the OEM brand toners.

PRODUCT PACKAGING

Toner Cartridge Packaging Ink Cartridge Packaging

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WHY CHOOSE RVA TRADING?

EXPERTISE AND STABILITY

- Industry recognition- Powerhouse Solution

- High level Standards

- Nationwide Location

TECHNOLOGY

- Provides the latest and suitable printer for Client’s needs

- Breakthrough Cartridge Technology

COSTUMER SERVICE

- First-Class Service

- Technical Support

- Ready Back-up Unit

- Sufficient Consumables and Printer supply

BENEFITS OF CHOOSING RVA TRADING

ALMOST 30 - 45% OFF FROMORIGINAL PRICE

[TONER/INK ]

0% INVESMENT FOR PRINTERS

[SERVICE UNIT]

FREE DELIVERY,FREE INSTALLATION

FREE PRINTER

PARTS

0% IN PAYING TECHNICAL

SUPPORTS FREE PRINTERPARTS

MANAGEMENT PRINTING SERVICES [MPS] or CZ

Print Job Tracker

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TECHNICIAL SUPPORT PROGRAM

For CORPORATE clients In-house Technician wil be provided to manage client

owned and deployed printers and schedule preventive maintenance.

Provincial branches; Dedicated Technical Staff will monitor NCR. For remote

provinces nearest RVA Branch wil handle the orderings and Technical Support

The Total Print Management Program will provide in-house technician Monday to

Saturday in two shifts by 12 hours duty.RVA wil upgrade their existing printer for more

cost savings.

4 times a month preventive maintenance for refurbished printers.

Twice a month preventive maintenance for brand new printers.

Printer parts replacement such as separation pad, film, etc. are 100% free of

charge. Replacements are done by our trained technicians.

INTERNATIONAL SUPPORT PROGRAM

International training and equipment upgrade are constantly improved

every month through our international research company partners:

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PRODUCTION SUPPLIERS

RV Trading ’s raw materials for production is supplied by different vendors both

local and abroad. We also buy empty cartridges from individuals selling their empty

OEM cartridges The following are RV ’s consumable suppliers

FOR RAW MATERIALS (Magnetic Roller, Doctor Blade, Wiper Blade, OPC Drum,

and Chips)

Local

Uninet Imaging (Philippines)

Imaging Parts Now

Gateway

Abroad

Ningbo Vaeye

Static control

Wolfgrey

FOR EMPTY TONER CARTRIDGES

Local

Ecart Trading

Shop & Shop

Lesano Enterprise

Rafael Untalan

Lilian Lucero

Amerlito Calio

Artemio Villaruel

Arthur Ledesma

Abroad:

Wolfgrey

NS Toner

Blueprint

Magnetone

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PRODUCTION CAPACITY

Romeo V. Austria Trading has a production capacity of 7000 pieces toner monthly,

but companies like NBI and MDC which has a mass purchase order of

consumables, our production department can provide a monthly production of7000 to 7500 toner cartridges.

Below is the production chart of our company for the last 5 months.

No. of Toner Produced Monthly 8000

7000

6000

5000

4000No. of Toner Produced

3000

2000

1000

0

Oct-12 Nov-12 Dec-12 Jan-13 Feb-13

From the above figure, December has the lowest production due to low demand of

consumables because of holidays, while February this year has the highest production.

Note: The number of toner produced depends on the number of demand

s (purchase order) a day. Our production depends on the demand of our customer.

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OPERATION FLOW CHART

PURCHASE ORDER

SALES AGENT (Sale's

order Resquest)

NO

PRODUCTION

QUALITY

CONTROL

NOSTOCK NO

SALES INVOICE/

D.R ISSUANCE

SCHEDULING

AND

CLIENT

YES

GOODS

DELIVERED?

PRODUCT

DELIVERY

PAYMENT

CREDIT AND

COLLECTION

ACCOUNTS

RECEIVABLE

ACCOUNTING

DEPOSIT

AUDIT

ORGANIZATIONAL CHART

ROMEO V. AUSTRIA

President

HUMAN

RESOURCES

IN-HOUSE LEGAL

COUNSEL

GENERAL ADMIN

PURCHASING

DOCUMENT

CONTROLLER

IT/ RESEARCH &

DEV'T

GEN. ADMIN

SERVICES

WAREHOUSE

FINANCE

ACCOUNTING

BRANCH AUDITOR

BRANCH

ACCOUNTANT

C & C

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RVA BRANCHES

OPERATIONS

SALES &

MARKETING

PRINTER SERVICES

PRODUCTION

INTERNAL

AUDITOR


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SERVICE TEAM CHART

TECHNICAL SUPERVISOR

OIC OIC

TEAM LEADER TEAM LEADER TEAM LEADER TEAM LEADER TEAM LEADER TEAM LEADER TEAM LEADER TEAM LEADER

TEAM UPPER

QUEZON CITY

TEAM MAKATI

CITY

TEAM

CENTRAL

QUEZON CITY

TEAM

PARAÑAQUE

CITY

TEAM

MANILA

TEAMCAVITE,LAGUNA,MUNTINLUPA

TEAM

TAGUIG CITY,

MAKATI CITY

TEAM PASIG,

RIZAL

RV ’s Technical Service Team consists of a Technical supervisor who overseers the whole

department. The two Officer-in-charge are in-charge are responsible for teaching the

trainees and accountable whenever the Supervisor is not around. The Team is composed

of 8 Team leaders; each group is assigned to specific areas where they will provide

technical support.

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EMPTY

CARTRIDGES

Bad

DISPOSAL

PRODUCTION FLOW CHART

WAREHOUSE

PARTS AND

FILLING

Good

DISASSEMBLY,

INSPECTION,AND CLEANOUT

ASSEMBLY

PROCESS

CONTROL 100%

INSPECTION

Good

TEST PRINT

Bad

DELIVERY

QUALITY

CONTROLPACKAGING

1. l incoming raw materials drums, toners, blades, PCR’s, magnetic rollers and

printer parts are inspected against stringent before they were forwarded to ourstock room, then to our production area.

2. Empty cartridges are visual y inspected, disassembled and cleaned-out to

determine which part should be replaced and disposed. Toner hopper is

cleaned to remove the residue.

3. Bad components are replaced by the new one. New chips are installed and

the toner hopper is fil ed with genuine toner powder which matches to the

drum for optimum page yield.

4. Our trained toner technicians assemble all cartridges both with compatible

components and the OEM materials. The assembly process includes theinstallation of pre-qualified OPC drum, magnetic roller, doctor blade, wiper

blade and chips.

5. Each cartridge is 100% inspected and tested in a printer to ensure

Outstanding print quality and performance.

6. Al cartridges receive a final inspection. They are cleaned and polished,

sealed in a resistance bag and boxed.

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TOP 5 CORPORATE CLIENTS

(As of July 2015)

1. St. Luke’s Medical Center – Bonifacio Global City

Mr. Louie De Vera

Tel. No: (02) 789-7700 local 38

2. Golden Arches Development Corporation

(McDonalds Nationwide)Ms. Lichie Alonde

Tel. No.: (02) 888-8500 Local 1700

3. International Wiring System (IWS)

Mr. Durcy B. David

Tel. No: (045) 985-0080

4. Cardinal Santos Medical Center

Mr. Al en Bacal anTel. No.: (02) 727-0001

5. Malayan Insurance Corporation Mr. Ruel MoisesTel. No.: (02) 242-8888

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HOTELS

LIST OF MAJOR CORPORATE CLIENTS

Century Park Hotel Imperial Palace Suites

Quantum Hotel and Resorts

Astoria Plaza

Marco Polo Cebu

Resort’s World Manila

Manila Hotel

BANKS

Union Bank

China Trust

Sterling Bank of Asia

CORPORATE ACCOUNTS

San Miguel Brewery, Inc.

Total

Yokohama PhilAXA

Sencor

Coca-Cola FEMSA

AYALA GROUP OF COMPANY

Ayala Land, Inc.

Avida Land Corp.

Amaia Alveo

Makati Development Corp.

Integrated Micro-Electronics Inc.

Bank of the Philippine Island

YUCHENGO GROUP OF COMPANY

Malayan Insurance

Mapua Institute of Technology

Honda Cars

EEI Corporation

RCBC Bankard

SCHOOLS

The Beacon School

Enderun

Manila Tytana Colleges

iAcademy

Ateneo de Manila University

National University

STI College

University of Visayas

Emilio Aguinaldo College

HOSPITALS

St. Lukes Medical Center

The Medical City

Metropolitan Medical Center

Cardinal Santos Medical Center

Quirino Memorial Medical Center

Rizal Medical CentreRESTAURANTS

Mcdonalds

Shakeys

Bistro Group

RACKS

Chills

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Wendy’s

Gerry’s Grill

INDUSTRIAL COMPANIES

PhilSteel Corp

National Power Corporation

Texas Instruments

International Wiring System

Nickel Asia Corporation

GOVERNMENT AGENCIES

Commission on Election

Commission on Audit

National Bureau of Investigation

Department of Science and

Technology (Cebu)

Department of Health

Armed Forces of the Philippines

Philippine Army

Presidential Security Group

Department of Trade and

Industry

Manila International Airport Authority

Housing & Land Use Regulatory Board

Home Debelopment Mutual Fund

(PAG-IBIG)

Cebu City Hall

Municipality of Camuiling (Tarlac) Municipa,ity of Magalang

(Pampanga)

Municipality of Porac (Pampanga)

Cebu City Hall

Pateros City Hall

Local Government Unit of Lopez,

Quezon

FREIGHT FORWARDERS & PUBLISHING

COMPANIES

Air 21

Aboitiz Jebsen

LBC

2GO

DHL

Philippine Daily Inquirer

The Manila Times C&E Publishing Inc.

Manila Bulletin

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CERTIFICATES

&

ACCREDITATIONS

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Romeo V. Austria Trading

Ink & Toner Remanufacturer & Distributor

Main Office:

1997 Capt. M. Reyes St. corner Macabulos St. Bangkal, Makati CityTeleFax:Trunkline:Sales Office:

(02) 889-2102/ 501-3179(02) 659-1000(02) 501-3147(02) 889-2159(02) 239-9242(02) 501-3116

Technical Support: (02) 501-3153(02) 501-3148(02) 659-1000 local 21/23

Credit &Collection: (02) 846-5039(02) 889-4826

Email Us at: [email protected]

[email protected] [email protected] [email protected]

Visit our Website at www.rva-trading.com

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RVA TRADING Owned 11 Branches

Baguio

2nd Floor 093 Bldg. Old type Factory Road Lower Rock Quarry, Baguio CityTel. No.: (074) 244-0210 / (074) 619-0236

OIC Bong De Guzman

Email: [email protected] / [email protected]

Pampanga

Unit 2644- B Viray Bldg. Surla St. Brgy. Balibago Angeles City, Pampanga

Tel. No. (045) 304-1345 / 0909-9981-633

OIC Jonnathan Acido

Email: [email protected]

Laguna

2/F Sta. Cecilia Business Center, Parian Calamba, Laguna

Tel. No. (049) 502-1345

OIC Gregorio Gomez


Batangas

Brgy. 4 Victor Templo Mataas na Kahoy Lipa City, Batangas

Tel. No.: (043) 702-6979 / 0906-5479-562

OIC Alvin Laguardia


Quezon

Marilou Paula Bldg. along gen. Luna P. Burgos St. Poblacion 1

Tel. No. :(042) 716-1485

OIC Catherine Rasines


Bicol

Purok 1 Barriada, Brgy. 38 Legazpi City

Cel. No.:0917-7200-135 / 0909-1188-757

OIC Lyka PacaldaEmail: [email protected]

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Cebu

270 Villarita Apartment Burgos St. Brgy. Alang-Alang, Mandaue City

Tel. No.: (032) 414-1839 / 414-1832 / 414-1840 / (0917) 879-9796

OIC Maricris BautistaEmail: [email protected]

Ilo-ilo

Tune Square Bldg. General Luna St. Ilo-Ilo City

Tel. No.:(033) 321-3914 / (0928) 602-8004

OIC Darry Olarte

Email: [email protected] &[email protected]

Cagayan De Oro

921 Nazareth Subdivision Cagayan De Oro City

Cel. No.: 0915-5413-472 / 0905-8997-708

OIC Roland Bombeo

Email:[email protected]

Davao

#85 Vinzon St. corner Torres St. B.O Obrero, Davao City

Tel. No.: (082) 282-4547OIC Lim Ibrahim


Zamboanga

Duncaan Bualan, Zamboanga

Tel. No.: (062) 955-6854 / 926-6209

OIC Jaquelene Serabani


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