Company Confidential 1

IAQG IAQG ““Supply ChainSupply ChainManagement Handbook”Management Handbook”

IAQG General AssemblyIAQG General AssemblyYork, North Yorkshire, UKYork, North Yorkshire, UKFriday, October 22, 2010Friday, October 22, 2010

Bill SchmiegeBill SchmiegeParker HannifinParker Hannifin

Content

• Introduction to Supply Chain Management Handbook (SCMH)

• SCMH content today and tomorrow

• Accessing e-SCMH

• Examples

2

• What is the SCMH ?– A collection of guidance materials, trainings, best

practices for Suppliers

• What are the Objectives of the SCMH?– Provide guidance material to help improve the “On Time

and On Quality” performance through out the supply chain

– Provide “how to” information for various Aerospace standards

• Note - The e-SCMH is a web based toolbox with FREE access to suppliers

Supply Chain Management Handbook (SCMH):

Focus on “How” through SCMH

QMSRequirements

91xx9131

91039102

Links to

SCMH Guidance material, tools,

training

Includes

Providing guidance material and best practices on how to meet

requirements and achieve objectives

Inputs for new revision of 91XX

SCMH Leadership:– IAQG Mentor: Wayne Brown (Boeing)– AAQG (Americas):

– Bill Schmiege (Parker Hannifin) – Larry Weng (Boeing)

– APAQG (Asia Pacific): – Shuji Komori (FHI)

– EAQG (Europe): – Christian Buck (Safran)– Bernard Lauras (Airbus)

Supply Chain Management Handbook

• SCMH contents have been developed by member companies of the IAQG and the document is structured to cover the entire product life cycle process:

– Intended for use by companies at all levels of supply chain

– Aligned with Product Life Cycle– Currently 16 sections published – Other sections “in work” or to be developed in the

future

Supply Chain Management Handbook

7

• Software Guidance (9115)

• Quality Aspects of New Product Development

Supply Chain Management Handbook Content -Based on the Product Life Cycle

Appendices 10. Customer Support (Control of service

operations)

11. Business Management & Customer

Sat. Monitoring

4. Suppliers sourcing selection & approval

2. Contract Requirements & Flow

Down

5. Plant, material, skills, capacity planning &

scheduling

6. Order Management and logistic (Internal &

external)

1. Sales, Master Scheduling & Sequencing

3. Design & Development

7. Manufacturing and Inspection

8. Supplier operational management and product

validation

9. Control of non conformities, corrective and preventive actions

• Requirements & Flow Down Templates

• Supplier Selection and Capability Assessment

• Product Performance Detailed Assessment Checklists

• 9100 Rev C Deployment Support

• People Capability PCAP 001

• Link to IAGQ Dictionary

• Lean Assessment Tool• 9103 Material for Key

Characteristics

• 9102 Material for First Article Inspection

• Foreign Object Debris (FOD) • Subtier Supplier

Management

• Notification of Change Tool

• Supplier Quality Mgt Basics

• Root Cause Analysis & Problem Solving

• Control of non conformities

• Order Management and logistic

• Work Transfer

• Configuration Mgmt

• Risk Management

• Master Scheduling

New PrioritiesWork In ProgressAvailable

• Planning of Product Realization

• Preventive Action

• Counterfeit Part Prevention

• MRO

• Special Requirements & Critical Items

Recently Published topics (since last IAQG)

• Foreign Object Debris (FOD)

• Requirements & Flow-down update to 9100:2009 (Rev C)

• Control of non conforming product interactive tutorial update to 9100: 2009 (Rev C)

• Configuration Management (partial)

• Special Requirements/Critical Items (partial)

• Supplier selection capabilities assessment (maturity model) updated

• Supplier Quality Management Basics

• Risk Management

Topics in final editing/publication

Projects in Pre-editing for publication

– Special Requirements Critical Items Awareness presentation (2nd part)

– Configuration Management Awareness (2nd part)

– Product Performance Detailed Assessment Checklists

Active Writing Teams• Counterfeit/Unapproved Parts

• SW guidance for 9115

• Quality Aspect of New Product Development

• Preventive Action

• Subtier Supplier Control

Team in development• Master Scheduling, Planning, and Ordering

• Securing Team Leader and members

Future Topics• Contract Review

• Contract Requirement Change Management (including verification of flowdown to subtier)

• Contractual flowdown of requirements process (include visibility and application through quality plan)

• Update/expand Variation Management material - simplify, add tools/templates.

• Supplier approval process (including disapproval)

• Assembly Work Instruction

• Total Preventive Maintenance (TPM)

Released improved SCMH Webpage

• New SCMH format – rolled out 7/2/2010

• Improved accessibility and navigation

• Searches engine

• Quick link – drop down menus

• Alpha listing

“Link to SCMH”

Use and give us feedback !

Easy access to SCMH

http://www.iaqg.sae.org/scmh

Free access via the IAQG

Website.

Easy access to SCMH

Accept terms and

conditions. Immediate and FREE

access

SCMH Home Page

Example SCMH Material

Foreign Object Debris (FOD)

• FOD Program Procedure

• FOD Training Module

• Assessment Tool – three level of robustness

• Printable and fillable on-line check sheets and forms

Supplier Selection and Capability Assessment • Assessing Supplier Maturity

to 11 Business Processes covering the entire product life cycle process

• Five levels of maturity1. Undefined and not capable2. Defined and applied, but not

100% efficient or not applied everywhere in the company

3. Defined, applied and effective4. Predictable 5. Optimized

• Four domains assessed Process, People & Organization, Tools & Data, Performance Metrics

• Results synthesis - show strengths and weaknesses

Areas of potential Supplier Development if

deemed necessary

Work Transfer Management

• Work Transfer Management procedure

• 4 gate review process

• Fillable forms for:

– Each gate review

– Project Proposal

– Risk Assessment & Business Case

– Product Readiness Review

Variation Management of Key Characteristics (9103)

• Guidance material aligned to 9103

• Seven Stage process

• Training tutorial

First Article Inspection (FAI)

• Guidance material aligned to 9102

• Includes:

– FAI FAQ

– FAI checklist

– Step by step instruction for filling out 9102 FAI reporting forms» Form 1 - Part Number

Accountability

» Form 2 - Product Accountability

» Form 3 - Characteristic Accountability, Verification and Compatibility Evaluation

SCMH Summary

• The SCMH is a collection of guidance materials, training packages, and best practices for suppliers.

• The objective of the SCMH initiative is to improve the “On Time and On Quality” performance through out the supply chain

• Provides “how to” information for various Aerospace Standards requirements.

– Guidance, not a requirement or auditable checklist.

• Free - may be adopted (and adapted) by any organization to improve quality and delivery performance.

• Continues to improve and provide value to the Supply Chain through user feedback

http://www.iaqg.sae.org/iaqg

http://www.iaqg.sae.org/scmh

Questions?