Company Confidential 1© 2009 Nokia Nokia 2690 for Contact Centers / v1.0 / 2009-12-21 / Upknowledge...

Company Confidential

1 © 2009 Nokia Nokia 2690 for Contact Centers / v1.0 / 2009-12-21 / Upknowledge

Nokia 2690 usability presentation



Objectives

After successfully completing this learning solution, you can:

• Describe the Nokia 2690 product concept

• List Nokia 2690 main features

• List the key benefits of Nokia 2690 features

• Use key features of the Nokia 2690

• Answer some common support questions about the Nokia 2690



Prerequisites

• Basic knowledge of the S40 platform



Contents

• Product concept

• Product data

• Software

• Support questions and answers



Product concept



Nokia 2690 key selling points

• Your contents on-the-go• Large content storage with memory card support up to 8GB

• Stylish design and slim size

• Music experience with MP3 player

• Service: Nokia Life Tools, Nokia Messaging service



Nokia 2690 product concept

• Classic form factor

• Large 1.8” 128x160 pixel color display

• GSM 850/900/1800/1900

• EGPRS/GPRS for content download and e-mail

• Micro SD memory card slot

• 3.5 mm AV connector

• Stereo FM radio receiver with RDS

• VGA camera

• Bluetooth 2.0+EDR

• Micro-USB 2.0

Web/e-mail server

Headphones/

headset

FM radio

EGPRS /GPRS

Internet



Mechanical concept (1/2)

Back

Camera

Loudspeaker

Earpiece

Call key End /Power key

Left selection key

Right selection key

Display

Front

Alphanumeric keypad

Navi key



Mechanical concept (2/2)

Left Right

Micro SD memory card slot USB

port

Strap holder

Charger connector

Nokia AV 3.5 mm connector

Bottom

Top

Microphone



Product data



Product comparison

Nokia 2330 classic Nokia 2690 Nokia 2680 slide

Display 1.8” 128 x 160, 65k colors 1.8” 128 x 160, 262k colors 128 x 160, 65k colors

Keyboard Phone keypad (classic) Phone keypad (classic) Phone keypad (slide)

Memory 10 MB internal user memory

15 MB internal user memory

Hot swappable Micro SD memory card option (max 8 GB)

11 MB internal user memory

Connectivity

GSM/EGSM, EGPRS, Bluetooth 2.0



Other 2.5 mm AV connector, FM radio and radio recorder, VGA camera

3.5 mm AV connector, FM radio receiver, VGA camera

2.5 mm AV connector, FM radio and radio recorder, VGA camera

OS Series 40 5th Edition, Feature Pack 1 Lite

Series 40 5th Edition Feature Pack 1

Series 40 5th Edition, Feature Pack 1 Lite

Weight 76 g 80.7 g 97 g



• Dimensions• Length: 107.5 mm

• Width: 45.5 mm

• Thickness: 13.8 mm

• Weight• 80.7 g

• Available colors• Graphite

• White silver

• Hot pink

• Blue

Specifications – Appearance



Specifications – Overview

• SW platform• Series 40 5th Edition, Feature Pack 1• Nokia OS

• Memory• Combo 32 MB Flash, 64 MB SDRAM• Micro SD memory card slot (max 8 GB, hot swap supported)

• Display• 1.8” 128x160• 262k colors

• Battery• BL-4C Li-Ion (860mAh) • Up to 4.5 hours talk time• Up to 335 hours standby time• AC-3 charger



Specifications – Connectivity

• Cellular connectivity • Quad-band GSM 8850/ 900/ 1800 /1900 (RM-635)

• GPRS & EGPRS, MSC 32 support, max download speed 296 kbps

• Supports data modem functionality

• SMS and MMS messaging

• Other connectivity and interfaces• 3.5 mm AV connector

• 2.0 mm Nokia charger connector

• FM radio

• Easy Flash (EF III) connector for software update in Nokia service point



Specifications – Web browsing and E-mail

• Web browsing • XHTML Browser (Opera Mini, may vary per region)

• WAP 2.0 compliant, HTTP and TCP/IP support

• OMA DRM version 2.0 and WMDRM for copy protection

• E-mail • Supported protocols: IMAP4 (receive), POP3 (receive), SMTP (send), IMAP4

IDLE (push protocol), OMA EMN (push protocol)

• Supported recipient fields: To, Cc

• Message size up to 600 kB (sending and receiving)

• Possible to define mailbox settings via E-mail setup wizard

• Possible to use several mailboxes



Specifications – FM radio

• FM radio receiver with RDS (stereo audio output)

• 87.5-108 MHz

• Radio listening radio through headset or mono IHF speaker

• The headset needs to be connected as it is used as the FM antenna

• Note: FM radio recording may be restricted due to local legal considerations

• Please check the terms and conditions for radio recording



Specifications – Media (1/2)

• Camera• Resolution: VGA 480 x 640

• 4x digital zoom

• Video recording: 176 x 144

• Capture modes: Standard, Self-timer, Image sequence, Still image effects and Video

• Recording formats• JPEG (still), H.263 (video), MPEG-4 (video), AMR (audio)

• Graphic file formats• BMP, GIF87a, GIF89a, JPEG, PNG, SVG and WBMP

• Video playback file formats: • H.263, H264 and MPEG-4 (audio in AMR-NB and/or AAC/eAAC+)

• File formats: .3gp and .mpg



Specifications – Media (2/2)

• Audio playback file formats• AAC / AAC+ / eAAC+

• AMR-NB/-WB

• AWB

• M4A

• MIDI Tones (poly 64)

• Mobile XMF

• MP3 / MP4

• SP-MIDI

• True tones

• WAV

• WMA 9/10



Specifications – Personalization

• Customizable profiles

• Support for MP3 ringing tones, True Tones and polyphonic (MIDI) tones

• Support for video ringtones

• Pre-installed wallpapers, clip-art and image frames

• Possibility to download new themes, graphics and tones



Sales package contents

User guideUser guideNokia 2690Nokia 2690

BL-4CBL-4C

WH-102WH-102AC-3AC-3

Note! Sales package contents may vary depending on region!



Recommended Nokia accessories

Recommended accessories for the Nokia 2690:

• Nokia 2 GB Micro SD Card MU-37

• Nokia Mini Speaker MD-9

• Nokia Bluetooth Stereo Headset BH-103

BH-103BH-103MU-37MU-37 MD-9MD-9



Software



Software applications

• Web browser (Opera Mini)

• E-mail client

• Nokia Life Tools• SMS-based information services

• Available in selected markets

• Application collection• Several pre-installed applications

(depends on sales region)

• Note that all applications are user removable

• Example applications include• Calculator 2, Converter II, Cherry Lite

• Nokia Messaging for S40

• CEC dictionary



• The menu can be shown as• Single view

• List view

• Grid view (3x3)

• Menu views can be easily changed • Menu > Options > Main menu view

• Menu items can be re-organized

Menu customization (1/2)

List viewGrid view

Single view



• The Go to menu provides quick access to favorite device functions• Displayed menu items can be selected and re-organized

Menu customization (2/2)



• Customizable profiles and selectable themes

• Selectable ringing and alert tones

• Adjustable volume and selectable vibrating alert

• Selectable font size for messaging and contacts

• Configurable connection types for Bluetooth, packet data and USB

• Possibility to restore the factory settings

Settings



• Quick access from Right selection key (default setting)• Also accessible from Menu > Media > Music player > To Music player

• User definable playlists

• Sorting by artists, albums and genres

• MP3 and Video playback

Music player



• Headphones must be connected for FM radio use

• Shortcut key for FM radio (press and hold * key)

• Menu > Media > Radio

• Automatic station search and save

FM radio

Radio shortcut key



Gallery

• Organized access to media and content in the device and memory card

• Images • Can be used as wallpaper

• Can be attached to contact details

• Audio recordings• Can be used for incoming call

and message tones

Menu item visible only when memory card is available



• Quick access with Navi key press (up direction)

• Also accessible from Menu > Media > Camera or Video

• Uses internal memory or MicroSD memory card for storage

Camera

Navi key

Still imaging

Video recording



• Alarm clock, Calendar, To-do, Notes, Calculator, Timer, Stopwatch• Calendar can be synchronized e.g. with compatible Microsoft and Lotus

application calendars by using the Nokia PC-Suite

• Sending and receiving entries as vCalendar over SMS

• Support for Chinese Lunar Calendar

Organizer



Expense Manager

• Allows the user to keep track of personal expenses and planned budget

• Available in Menu > Applications > Collection > Expense manager

Menu item visible only when memory card is available



Setting up an e-mail account

• E-mail wizard guides through the setup process

• Settings for known accounts retrieved automatically (data conn. required)

• Settings can be also entered manually (required if automatic settings not available)



Creating a new e-mail account

If the user does not have an existing e-mail account:

• New e-mail account can be created on Ovi (@ovi.com)

• Select No when asked if you have an e-mail address

• A Nokia Account will be created through a web interface



Web browsing

• Web browser is accessed from Menu > Web > Browser

• Web browser• Opera Mini browser

• Good compatibility with mobile web sites

• Web search

• Editable bookmarks

• Most functions in Options menu

Web address bar

Web search providers

Saved bookmarks

Browser options



Support questions and answers



Support questions and answers (1/2)

• Can I use an external memory card with the Nokia 2690?• Yes, the Nokia 2690 has a MicroSD memory card slot (max 8 GB card)

• Note that memory card is not included in the standard sales package

• Can I use a Bluetooth headset with the Nokia 2690?• Yes, the Nokia 2690 supports Bluetooth 2.0 with Enhanced Data Rates

• Does the Nokia 2690 support EDGE?• Yes, EGPRS data connections are supported (up to 177.6 kbps download

speed, depending on network)

• Does the Nokia 2690 work in a 3G network?• The Nokia 2690 does not have a WCDMA (3G) radio, but it will work in most

3G networks as they also support GSM phones



Support questions and answers (2/2)

• Do I need to plug a headset / headphones to listen the radio?• Yes, the headset /headphones needs to be connected as it is used as the

FM radio antenna

• Can I record songs broadcasted on the FM radio?• No, radio recording is not available in the Nokia 2690

• Which e-mail accounts can I connect to using the Nokia 2690?• You can connect to any e-mail account supporting the POP3 or IMAP

protocol (receiving) and SMTP protocol (sending)

Company Confidential 1© 2009 Nokia Nokia 2690 for Contact Centers / v1.0 / 2009-12-21 / Upknowledge...

Documents

Transcript of Company Confidential 1© 2009 Nokia Nokia 2690 for Contact Centers / v1.0 / 2009-12-21 / Upknowledge...