Company Confidential Nokia 1616 Usability presentation for Contact Centers © 2009...

Company Confidential

Nokia 1616 Usability presentation forContact Centers

© 2009 Nokia_1616_Usability_for_Contact_Centers / 2009-12-31/ Version 1.0 / Upknowledge1


Objectives

After successfully completing this learning solution, you are able to:

• Describe the Nokia 1616 product concept

• List the Nokia 1616 main features

• List the key benefits of Nokia 1616 features

• Use key features of the Nokia 1616



Prerequisites

• Basic knowledge of the S30 platform



Contents

• Product concept

• Usability features

• Product data

• Software

• Support questions and answers



Product concept



• Discover enduring quality• Large color display for this device class (128 x

160 pixel resolution)

• Long battery life (talk time up to 8.52 hours)

• Changeable cover

• Robust design, dust-resistant keypad

• Stay entertained• Built-in FM radio receiver

• Built-in games (Java game download not supported)

• Easy Menu navigation• Shortcut keys, user configurable Go to menu

• Get useful information through Nokia Life Tools (specific markets only)

Marketing key messages



Nokia 1616 product concept

• GSM voice calls (no packet data support)

• SMS messaging with picture messages (MMS not supported)

• FM radio receiver

• Stereo headphones/headset through 3.5 mm Nokia connector


Headphones/headset

FM radio

Voice calls

GSM networkSMS


Mechanical concept 1/2


FrontLeft Right

Display

Left selection key

Earpiece

Right selection key

Call key Power/End key

Microphone

Charger

connector


Mechanical concept 2/2


Back

Speaker

Bottom

Top

Nokia 3.5mm

AV connectorFlashlight

Wrist strap

holder


Usability features



• Long press • Flashlight on until key is released

• Two short presses • Flashlight on

• To turn off the flashlight press the key again

Flashlight


Flashlight

shortcut key


• Press the talking clock shortcut key

Talking clock


Talking clock

The time is four twenty-eight.


Product concept



Product specifications – overview

• Software platform• S30

• Display• 1.8” TFT, 128 x 160 pixel resolution, 65k colors

• Dimensions• 107.1 x 45 x 15 mm (length/width/thickness)

• Weight 78.55 g (with battery)



Device Colors

• Black

• Dark gray

• Dark blue

• Dark red



Comparison to other products

1800 1616 1280Size (widht x lenght x depth)

107 x 45 x 15.3 mm

107.1 x 45 x 15 mm

107.2 x 45.1 x 15.3 mm

Weight N/A 78.55 g 81.92 g

Display 1.8”128 x 160 pixels

65k colors

1.8”128 x 160 pixels

65k colors

1.36”96 x 68 pixels

black and white

Flashlight Yes Yes Yes

Speaking clock Yes Yes Yes

Operating frequency EGSM 900/1800 GSM 850/1900EGSM 900/1800

EGSM 900/1800

FM radio Yes Yes Yes



Product specifications – connectivity

• Two versions based on supported cellular band• GSM 850/1900 (RH-126)

• EGSM 900/1800 (RH-125)

• SMS and Picture messaging (Smart message)

• Other connectivity and interfaces• 3.5 mm AV connector

• 2.0 mm Nokia charger connector



Product specifications – media

• Ringtones• MIDI

• AMR

• MP3-grade

• ADPCM

• OTA

• FM radio receiver• 87.50 – 108.00 MHz

• Mono loudspeaker

• Stereo headset



Sales package contents


BL-5CBAC-8C + CA-100 (China)

User guideRH-125 / RH-126

Note: Headset is not a standard inbox accessory in some sales regions

AC-3


Software



• Get the latest news/career/education/entertainment information through Nokia Life Tools

• Content is delivered through SMS

• Application is pre-installed on selected Nokia models

Nokia Life Tools



• Select Menu

• Select Settings

• Scroll down to Right selection key and select it

• Pick Select options

• Mark applications that you want to be shown in Go to menu

• When ready select Done

• If sure about selections, select Yes

• Changes are now saved and Go to menu has been set according to your selections

Setting up the Go to button



Support questions and answers



Support questions and answers (1/1)

• Does the Nokia 1616 have built in FM radio antenna?• No, you have to connect a wired headset which acts as an radio

antenna

• Can I use a Bluetooth headset with the Nokia 1616?• No, the Nokia 1616 does not have a Bluetooth radio

• Can I browse the internet with the Nokia 1616?• The Nokia 1616 does not support packet data

• However you can get up to date information using Nokia Life Tools

• Can I use a memory card? • There is no memory card slot available in the Nokia 1616


Company Confidential Nokia 1616 Usability presentation for Contact Centers © 2009...

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