Communication as Strategy: Taking Ownership of Your ... · Pragmatics of Human Communication: A...
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Communication as Strategy: Taking Ownership of Your Communication Choices Kari Whittenberger-Keith, PhD University of Wisconsin-Milwaukee
Transcript of Communication as Strategy: Taking Ownership of Your ... · Pragmatics of Human Communication: A...
Communication as Strategy: Taking
Ownership of Your Communication Choices
Kari Whittenberger-Keith, PhD
University of Wisconsin-Milwaukee
Overview
People
Patterns
Connecting
Difference
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People
“Audience” is key
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People
Communication as transactional
Watzlawick, Beavin Bavelas, and Jackson. 1967. Pragmatics of Human Communication: A Study of Interactional Patterns, Pathologies, and Paradoxes.
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People
Everyone does NOT know what you know
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Patterns
One cannot not communicate
WBB 1967
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Patterns
Communication has two aspects: content and relationship
WBB 1967
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Patterns
Structure matters
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Patterns
Pattern matters
WBB, 1967
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Connecting
Be fully present
Turkle, Sherry. 2015. Reclaiming Conversation: The Power of Talk in the Digital Age.
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Difference
Embrace conflict
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Difference
Act as if…1
Corollary: Trust but verify2
1 Martin as Miss Manners
2 Russian proverb via Ronald Reagan
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Develop Habits
Stop: Thinking just about content and focus on people
Look: For patterns, and how/whether they work
Listen: To people, face to face when you can
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Follow-up
Kari Whittenberger-Keith, PhD
Proposal Development Services
Office of Sponsored Programs
Co-Director, Responsible Conduct of Research
Office of Research
University of Wisconsin-Milwaukee
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