Common ASEAN Tourism Curriculum (CATC) Implementation ......D1.HFO.CL2.03 Provide accommodation...

Common ASEAN Tourism Curriculum

(CATC) Implementation

at Vocational Hight School 3 Malang – East Java

Bandung, 17-18 October 2019

VOCATIONAL HIGHT SCHOOL 3

MALANG

http://patra.itb.ac.id/wp-content/uploads/1.jpg

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The efforts of Vocational hight School 3 Malang in facing

the Industrial Revolution 4.0 are:

1. Integrating CATC in 2013 curriculum revised edition

(Synchronization / beginning of the academic year

with industry)

2. Carrying out the ASEAN qualification competency

certification scheme since 2015

SMK NEGERI 3 MALANGVOCATIONAL HIGHT SCHOOL 3

MALANG

Why…..???

Assessment Tools are

made based on ASEAN

Format and Toolboxes

material

Sertifikat II bidang Kantor Depan (Front Office) – Gabungan dengan

Sertifikat I Jabatan kerja pada level ini dapat meliputi dan tidak hanya

terbatas pada Junior Bell Boy; Assistant Porter; Bell Boy; Porter;

Bellhop

Sertifikat III bidang Kantor Depan (Front Office)

Jabatan kerja pada level ini dapat meliputi dan tidak hanya terbatas pada

Front Office, Attendant; Assistant Receptionist; Relief Receptionist;

Telephone Operator; Telephonist; Switchboard Operator.

SKEMA SERTIFIKASI KOMPETENSI KUALIFIKASI

BERDASARKAN AQRF, ACCSTP DAN CATC SEKTOR

PARIWISATA BIDANG TATA GRAHA

(HOUSEKEEPING)

Sertifikat II Bidang Tata Graha (Housekeeping) – Gabungan dengan

Sertifikat I Jabatan kerja pada level ini dapat meliputi, tetapi tidak hanya

terbatas pada Junior Cleaner; Assistant Cleaner; Assistant Public

Area Cleaner; Cleaner; Public Area Cleaner; Attendant; Room Maid;

PA Attendant.

Sertifikat III Jabatan kerja pada level ini dapat meliputi,tidak hanya

terbatas pada pada Room Attendant; Housekeeping Attendant; Room

Assistant; Laundry Attendant; Room Maid; Public Area Attendant; Linen Attendant; Florist Attendant; Gardener Attendant.

Professional

Certification Body (LSP SMKN 3 MALANG)

2015

SKEMA SERTIFIKASI II

CERTIFICATE II IN FRONT OFFICE

(BIDANG KANTOR DEPAN)

NO KODE UNIT JUDUL UNIT

Core and Generic Competencies

01 PAR.HT-CR.001.02 Bekerjasama secara efektif dengan kolega dan pelanggan

D1.HOT.CL1.01 Work effectively with colleagues and customers

02 PAR.HT-CR.002.02 Bekerja dalam lingkungan sosial yang berbeda

D1.HOT.CL1.02 Work in a socially diverse environment

03 PAR.HT-CR.003.02 Menerapkan prosedur Kesehatan, Keselamatan dan Keamanan Kerja

D1.HOT.CL1.03 Implement occupational health and safety procedures

04 PAR.HT-FO.005.02 Melakukankan prosedur administrasi

D1.HOT.CL1.05 Perform basic clerical procedures

05 PAR.HT-CT.001.02 Mencari dan mendapatkan data komputer

D1.HOT.CL1.06 Access and retrieve computer-based data

06 PAR.HT-FO.006.02 Berkomunikasi secara efektif melalui telepon

D1.HOT.CL1.07 Communicate effectively on the telephone

07 PAR.HT-CR.004.02 Memelihara pengetahuan industri perhotelan

D1.HOT.CL1.08 Maintain hospitality industry knowledge

08 PAR.HT-CS.002.02 Mempromosikan produk dan jasa kepada pelanggan

D1.HOT.CL1.10 Promote hospitality pruducts and services

09 PAR.HT-HS.003.02 Melakukan prosedur dasar pertolongan pertama

D1.HOT.CL1.12 Perform basic First Aid Procedures

10 PAR.HT-CR.013.02 Melaksanakan tugas perlindungan anak yang relevan dengan industri pariwisata

D1.HOT.CL1.13 Perform child protection duties relevant to the tourism industry

11 PAR.HT-LD.004.02 Membangun dan memelihara tempat kerja yang aman

D1.HSS.CL4.01 Establish and maintain a safe and secure workplace

12 PAR.UJ03.005.01 Berkomunikasi dalam Bahasa Inggris pada tingkat operasional dasar

D1.LAN.CL1.01 Speak english at a basic operational level

Functional Competencies

1 PAR.HT02.017.01 Menerima Dan Memproses Reservasi

D1.HFO.CL2.01 Receive and process reservations

2 PAR.HT-FO.003.02 Menyediakan layanan akomodasi

D1.HFO.CL2.03 Provide accommodation services

3 PAR.HT-FO.004.02 Memelihara catatan keuangan tamu

D1.HFO.CL2.04 Maintain guests' financial records

4 PAR.HT-FO.006.02 Melakukan audit malam

D1.HFO.CL2.06 Conduct a night audit

5 PAR.HT-FO.007.02 Menyediakan layanan bell boy/porter

D1.HFO.CL2.07 Provide Bell Boy / Porter services

6 PAR.HT-FO.012.02 Menyediakan layanan informasi (IDD) internasional

D1.HFO.CL2.12 Provide international (IDD) service information

7 PAR.HT-HS.001.02 Mengikuti prosedur kebersihan tempat kerja

D1.HOT.CL1.04 Comply with workplace hygiene procedures

8 PAR.HT-CS.003.02 Menangani dan menyelesaikan situasi konflik

D1.HOT.CL1.11 Manage and resolve conflict situations

9 PAR.HT02.046.01 Menyediakan fasilitas kehilangan dan penemuan barang

D1.HSS.CL4.09 Provide a lost and found facility

10 PAR.HT-CS.001.02 Meningkatkan dan memperbaharui pengetahuan lokal

D1.HSM.CL5.04 Develop and update local knowledge

LSP - P1

NO KODE UNIT JUDUL UNIT

01PAR.HT-CR.001.02 Bekerjasama secara efektif dengan kolega dan pelanggan

D1.HOT.CL1.01 Work effectively with colleagues and customers

02PAR.HT-CR.002.02 Bekerja dalam lingkungan sosial yang berbeda

D1.HOT.CL1.02 Work in a socially diverse environment

03PAR.HT-CR.003.02 Menerapkan prosedur Kesehatan, Keselamatan dan Keamanan Kerja

D1.HOT.CL1.03 Implement occupational health and safety procedures

04PAR.HT-FO.005.02 Melakukankan prosedur administrasi

D1.HOT.CL1.05 Perform basic clerical procedures

05PAR.HT-CS.002.02 Mempromosikan produk dan jasa kepada pelanggan

D1.HOT.CL1.10 Promote hospitality pruducts and services

06PAR.HT-CS.003.02 Menangani dan menyelesaikan situasi konflik

D1.HOT.CL1.11 Manage and resolve conflict situations

07PAR.HT-HS.003.02 Melakukan prosedur dasar pertolongan pertama

D1.HOT.CL1.12 Perform basic First Aid Procedures

08PAR.HT-LD.004.02

Melaksanakan tugas perlindungan anak yang relevan dengan industri

pariwisata

D1.HOT.CL1.13 Perform child protection duties relevant to the tourism industry

09PAR.UJ03.005.01 Berkomunikasi dalam Bahasa Inggris pada tingkat operasional dasar

D1.LAN.CL1.01 Speak english at a basic operational level

Functional Competencies

01PAR.HT-HK.001.02 Menyediakan jasa tata graha untuk tamu

D1.HHK.CL3.01 Provide housekeeping services to guests

02PAR.HT-HK.002.02 Membersihkan lokasi/area dan peralatan

D1.HHK.CL3.02 Clean public areas, facilities and equipment

03PAR.HT-HK.003.02 Membersihkan dan menyiapkan kamar tamu

D1.HHK.CL3.03 Clean and prepare rooms for in-coming guests

04PAR.HT-HK.005.02 Mencuci seprei dan pakaian tamu

D1.HHK.CL3.05 Launder linen and guests clothes

05PAR.HT-HK.006.02 Menyediakan jasa valet

D1.HHK.CL3.06 Provide valet services

06PAR.HT.02.038.01 Mengawal dan membawa barang-barang berharga

D1.HSS.CL4.08 Escort, carry and store valuable items

07PAR.HT-CS.001.02 Meningkatkan dan memperbaharui pengetahuan lokal

D1.HSM.CL5.04 Develop and update local knowledge

08PAR.HT-CR.004.02 Memelihara pengetahuan industri perhotelan

D1.HOT.CL1.08 Maintain hospitality industry knowledge

09PAR.HT-CT.001.02 Mencari dan mendapatkan data komputer

D1.HOT.CL1.06 Access and retrieve computer-based data

10PAR.HT01.004.01

Mengembangkan dan memperbaharui pengetahuan tentang industri

pariwisata

D1.HOT.CL1.09 Develop and update tourism industry knowledge

Professional

Certification Body (LSP SMKN 3 MALANG)

2015

SKEMA SERTIFIKASI II

CERTIFICATE II IN HOUSEKEEPING

(BIDANG TATA GRAHA)

LSP - P1

Curriculum 2013 of Hospitality, revised edition(National Curriculum Spectrum)

CATC Integration to National CurriculumPEMETAAN

CATC DENGAN KURIKULUM 2013 REVISI 2016

SMK NEGERI 3 MALANG

KOMPETENSI KEAHLIAN PERHOTELAN

KURIKULUM 2013 REVISI JAM TK

ASEAN COMMON COMPETENCY STANDARDS FRAMEWORK FOR

TOURISM PROFESIONALS ( ACCSFTP )

PELAKSANAAN

SERTIFIKASI

KOMPETENSITARGET

C1 Bidang Studi Keahlian (BSK) Unit Code Unit Title

1 Simulasi Digital 108 X D1.HOT.CL1.06 Access and retrieve computer-based data XII 2017

3 Kepariwisataan 108 X D1.HSM.CL5.04 Develop and update local knowledge X 2017

C2 Dasar Kompetensi Kejuruan (DKK)

1 Komunikasi Industri Pariwisata 144 X D1.HOT.CL1.01 Work effectively with colleagues and

customers

X 2017

D1.HOT.CL1.02 Work in a socially diverse environment X

D1.HOT.CL1.11 Manage and resolve conflict situations X

2 Sanitasi Hygyene dan

Keselamatan Kerja

108 X D1.HOT.CL1.03 Implement occupational health and safety

procedures

X 2017

D1.HHK.CL3.02 Clean public areas, facilities and equipment X

D1.HOT.CL1.04 Comply with workplace hygiene proceduresX

3 Administrasi Umum 72 X D1.HOT.CL1.05 Perform basic clerical procedures XII 2017

4 Bahasa Asing Pariwisata 144 X D1.LAN.CL1.01 Converse in English at a basic operational

level

XII 2017

D1.HOT.CL1.07 Communicate effectively on the telephone XI

C3 Kompetensi Kejuruan (KK)

1 Industri Perhotelan 144 XI XI 2018

D1.HOT.CL1.10 Promote hospitality products and services XI

2 Kantor Depan 558 XI/XII D1.HFO.CL2.01 Receive and process reservations XI 2018

D1.HFO.CL2.03 Provide accommodation services XI 2019

D1.HFA.CL7.01 Process a financial transaction for services

rendered

XII

D1.HFO.CL2.07 Provide Bell Boy / Porter services XII

3 Housekeeping 524 XI/XII D1.HHK.CL3.03 Clean and prepare rooms for in-coming

guests

XI 2018

D1.HHK.CL3.01 Provide housekeeping services to guests XI

D1.HSS.CL4.09 Provide a lost and found facility XI

4 Laundry 488 XI XI 2018

XII D1.HHK.CL3.05 Launder linen and guests' clothes XII 2019

5 Produk Kreatif dan

Kewirausahaan XI & XII

350 XI/XII D1.HHK.CL3.06 Provide valet services to guests XII 2018

CATC synchronization with industry

Integration of Asean Qualification Reference Framework

(AQRF) to 2013 National Curriculum Revised Edition

1. Teaching Preparation

a. Annual program

b. Semester program

c. Syllabus

d. Lesson Plan

2. Learning Evaluation:

a. Formative test

b. Middle test

c. Final Examination

d. Competency Certification

Implemented :

Multi Media ( Power point, on line, video )

On Line Exam ( middle exam and semester exam )

On line assessment for vocational’s competency

Kompetensi

Dasar

Materi Pokok

( Kualifikasi ASEAN )

Pembelajaran* Penilaian

Aloka

si

Wakt

u

Sumber Belajar

Element

Performance

Criteria

Mata Pelajaran : Administrasi Umum (C2)

Kualifikasi ASEAN : 1. D1.HOT.CL1.05 : Perform Basis Clerical Procedures

3.1. Menganalisis

dokumen kantor

depan

4.1. Menyusun

dokumen kantor

depan

Element 1: Process office documents

1.1. Process

documents with appropriate office equipment in accordance with enterprise procedures and within designated timelines

MengamatiMelihat tayangan video jenis-jenis dokumen kantorMenanyaTanya jawab mengenai jenis-jenis dokumen kantorEksperimen/EksplorasiMelakukan praktik produktifuntuk memproses dokumen kantorEksplorasi untuk menemukancara pemeliharaan terhadap peralatan dan dokumen kantor sesuai dengan standar perusahaanMengasosiasiMelaporkan data-data yang termasuk dalam dokumen kantorMengkomunikasikanDiskusi kelompok membahastentang penggunaan peralatan untuk memproses dokumen kantor

Work ProjectsOral QuestionsWritten QuestionsObservation Checklists.Problem solvingPortfolios of evidence

AsesorManual

9 JP Modul Kualifikasiskema AseanD1.HOT.CL1.05 Perform Basic Clerical ProceduresFilm/Gambar Brosur/lifletLembar kerjaLitelatur lainnya

Example : Silabus Implementatif

LESSON PLAN

School : SMK N 3 MALANG

Subjects : General Administration

Class / Semester : X / 1 (one)

Time Allocation : 4 x 45 minutes (8 meetings)

Main Material : 3.1. Analyzing front office documents

4.1. Prepare front office documents

Skema ASEAN : 1. D1.HOT.CL1.05

Perform Basic Clerical Procedures

Learning materials :Element 1: Process office documents

Performance Criteria

1.1. Process documents with appropriate office equipment in accordance with enterprise

procedures and within designated timelines

1.2. Identify and rectify and/or report malfunctions promptly in accordance with enterprise

procedures

1.3. Use office equipment to process documents

Learning Strategi

The strategy that must be

prepared is mastering all

competency units proved

by having level IV

certificate

Download Address for the ASEAN Tool BoxesWaseantourismUsername : guestPassword : guest 1

Learning Media

D1.HFO.CL2.03

Trainee Manual

Provide accommodation reception

services

a. Trainee Manualb. Asesor Manualc. Traineer Guided. PPTe. Competency standart

Learning Modul :

Download Address for the ASEAN Tool BoxesWaseantourismUsername : guestPassword : guest 1

Learning Media

e-Learning Book:

a. Trainee Manualb. Asesor Manualc. Traineer Guided. PPTe. Competency standart

Learning Method

1. Group discussion

2. Presentation / Portfolio

3. Demonstration

4. Video E-Report Skill

(Making videos until the end of semester

before the vocational competency Test / level )

Video e skill report :is a video made by students when doing practice accordance to the

competency scheme recorded by their classmate. This recording can be

evaluated by the teacher related to practice preparation, usage of work

safety, equipment / machine operation, working steps, working attitude,

and the final results

Unit Implement occupational safety and health procedures(Using Fire Extinguiser)

Unit Provide Housekeeping Services to Guest

(Handling Suspecious Items)

Unit Launder linen and Guests Cloths (Pick up & Delivering guest cloth to the room)

Unit Provide Accomodation Services (Handling Guest Arrival with Reservation)

ASEAN QUALIFICATION REFERENCE FRAMEWORK (AQRF)

KUALIFIKASI

TINGKAT

Kode KompetensiX XI XII

1 2 3 4 5 6

D1.HOT.CL1.09Mengembangkan dan memperbaharui pengetahuan tentang

industri pariwisataHK 2 2 2 2

D1.HOT.CL1.10 Mempromosikan produk dan jasa kepada pelanggan HK / FO

D1.HOT.CL1.08 Memelihara pengetahuan industri perhotelan HK / FO 4 4

D1.HSM.CL5.04 Meningkatkan dan memperbaharui industri lokal HK / FO

D1.HOT.CL1.03Menerapkan prosedur kesehatan, keselamatan dan

keamanan kerja HK / FO 6 6

D1.HOT.CL1.04 Mengikuti prosedur kebersihan tempat kerja FO

D1.HOT.CL1.12 Melakukan prosedur dasar pertolongan pertama HK / FO

D1.HHK.CL3.02 Membersihkan lokasi/area dan peralatan HK

D1.HOT.CL1.13Melaksanakan tugas perlindungan anak yang relevan

dengan industri pariwisataHK / FO 2 2

D1.HSS.CL4.01 Membangun dan memelihara tempat kerja yang aman FO

D1.HOT.CL1.06 Mencari dan mendapatkan data komputer HK / FO 3 3

D1.HOT.CL1.01 Bekerjasama secara efektif dengan kolega dan pelanggan HK / FO 7 7

D1.HOT.CL1.02 Bekerja dalam lingkungan sosial yang berbeda HK / FO

D1.HOT.CL1.11 Menangani dan menyelesaikan situasi konflik HK / FO

D1.LAN.CL1.01 Berkomunikasi dalam bahasa inggris pada tingkat

operasional dasar HK / FO

D1.HOT.CL1.05 Melakukan prosedur administrasi HK / FO 8 8 8 8

D1.HFO.CL2.01 Menerima dan memproses reservasi FO

D1.HFO.CL2.03 Menyediakan layanan penginapan FO

D1.HFO.CL2.04 Memelihara catatan keuangan tamu FO

D1.HFO.CL2.06 Melakukan audit malam FO

D1.HFO.CL2.07 Menyediakan layanan Bell Boy/Porter FO

D1.HOT.CL1.07 Berkomunikasi secara efektif melalui telepon FO

D1.HFO.CL2.12 Menyediakan layanan informasi (IDD) internasional FO

D1.HHK.CL3.01 Menyediakan jasa tata graha untuk tamu HK 8 8

D 1.HHK.CL3.03 Membersihkan dan menyiapkan kamar tamu HK

D 1.HHK.CL3.06 Menyediakan jasa valet HK

D1.HSS.CL4.08 Mengawal dan membawa barang berharga tamu HK

D1.HSS.CL4.09 Menyediakan fasilitas kehilangan dan penemuan barang FO

D 1.HHK.CL3.05 Mencuci seprai dan pakaian tamu HK 4 4 6 6

Implementasi AQRF Sertifikasi Kompetensi Per Tahun

ASEAN QUALIFICATIONS REFERENCE FRAMEWORK (AQRF) 1st YEAR

Competency Standard

1. D1.HOT.CL1.08 Memelihara pengetahuan industri perhotelan

Develop and update tourism industry knowledge

2. D1.HSM.CL5.04 Meningkatkan dan memperbaharui industri lokal

Develop and update local knowledge

3. D1.HOT.CL1.03 Menerapkan prosedur kesehatan, keselamatan dan keamanan kerja

Implement occupational safety and health procedures

4. D1.HOT.CL1.04 Mengikuti prosedur kebersihan tempat kerja

Comply with workplace hygiene procedures

5. D1.HOT.CL1.12 Melakukan prosedur dasar pertolongan pertama

Perform Basic First Aid Procedures

6. D1.HHK.CL3.02 Membersihkan lokasi/area dan peralatan

Clean public areas, facilities and equipment

7. D1.HOT.CL1.01 Bekerjasama secara efektif dengan kolega dan pelanggan

Work effectively with colleagues and customers

8. D1.HOT.CL1.02 Bekerja dalam lingkungan sosial yang berbeda

Work in a Socially Diverse Environment

9. D1.HOT.CL1.11 Menangani dan menyelesaikan situasi konflik

Manage and resolve conflict situations

ASEAN QUALIFICATIONS REFERENCE FRAMEWORK (AQRF) 2nd YEAR

Competency Standard

1 D1.HOT.CL1.10 Mempromosikan produk dan jasa kepada pelanggan

Promote hospitality products and services

2 D1.HHK.CL3.01 Menyediakan jasa tata graha untuk tamu

Provide housekeeping services to guests

3 D1.HHK.CL3.03 Membersihkan dan menyiapkan kamar tamu

Clean and prepare rooms for in-coming guests

4 D1.HSS.CL4.08 Mengawal dan membawa barang berharga tamu

Escort, carry and store valuable items

5 D1.HSS.CL4.01 Membangun dan memelihara tempat kerja yang aman

Establish and maintain a safe and secure workplace

6 D1.HFO.CL2.01 Menerima dan memproses reservasi

Receive and process reservations

7 D1.HOT.CL1.07 Berkomunikasi secara efektif melalui telepon

Communicate effectively on the telephone

8 D1.HFO.CL2.12 Menyediakan layanan informasi (IDD) internasional

Provide international (IDD) service information

ASEAN QUALIFICATIONS REFERENCE FRAMEWORK (AQRF) 3rd YEAR

Competency Standard

1 D1.LAN.CL10.01 Berkomunikasi dalam bahasa inggris pada tingkat operasional dasar

Converse in English at a basic operational level

2 D1.HFO.CL2.03 Menyediakan layanan penginapan

Provide accommodation services

3 D1.HFO.CL2.04 Memelihara catatan keuangan tamu

Maintain guests' financial records

4 D1.HFO.CL2.06 Melakukan audit malam

Conduct a night audit

5 D1.HFO.CL2.07 Menyediakan layanan Bell Boy/Porter

Provide Bell Boy / Porter services

6 D1.HOT.CL1.06 Mencari dan mendapatkan data komputer

Access and retrieve computer-based data

7 D1.HOT.CL1.05 Melakukan prosedur administrasi

Perform basic clerical procedures

8 D1.HHK.CL3.06 Menyediakan jasa valet

Provide valet services to guests

9 D1.HSS.CL4.09 Menyediakan fasilitas kehilangan dan penemuan barang

Provide a lost and found facility

10 D1.HHK.CL3.05 Mencuci seprai dan pakaian tamu

Launder linen and guests' clothes

Competency Standard





















Competency Standard





















ASEAN QUALIFICATIONS REFERENCE FRAMEWORK (AQRF) 3rd YEAR

Competency Certification Preparation

LSP - P1

Asesor

4 orang (Nasional)

2 orang (ASEAN)

Assessor Data

Competency Certification Preparation

JADWAL DRILLING

SERTIFIKASI KOMPETENSI AKOMODASI PERHOTELAN

TAHUN PELAJARAN 2018 - 2019 ( TAHUN II )

8 APRIL - 17 MEI 2019

NO KODE UNIT UNIT KOMPETENSI METODE XI APH 1 XI APH 2

1 D1.LAN.CL10.01Berkomunikasi secara lisan dalam bahasa

inggris pada tingkat operasional dasarL T Dafila

Rabu 1-2

jam Binatu

Dafila

Kamis 9-10

jam Binatu2 D1.HOT.CL.1.05 Melaksanakan prosedur administrasi L

4 D1.HOT.CL1.11 Menangani situasi konflik L TDhanik

2 Jam

Dhanik

2 Jam5 D1.HOT.CL1.10Mempromosikan produk dan jasa kepada

pelangganL

6 D1. HOT.CL2.01 Menerima dan memproses reservasi DEMO

Anita

3 jam

Anita 3 jam,

a.TM 1 : 10 April 2019

b.TM 2 : 11 April 2019

Kamis 6-8 jam binatu

c.TM 2 : 18 April 2019

Kamis 6-8 jam binatu

d. TM 3 : 24 April 2019

e.TM selanjutnya :

8, 15 Mei 2019

D1.HOT.CL1.07Berkomunikasi secara efektif melalui

teleponDEMO

7 D1. HHK.CL3.01Menyediakan jasa housekeeping untuk

tamuDEMO, T

Mawar 3 jam

a.TM 1 : 9 April 2019

Selasa 7-11 jam FBS

b.TM 2 : 10 April 2019

c.TM 3 : 16 April 2019

Selasa 7-11 jam FBS

d. TM 4 : 8 Mei 2019

Rabu 3-5 jam binatu

3.TM 3 : 15 Mei 2019

Rabu 3-5 jam binatu

Dra Lies M

3 jam

8 D1.HHK.CL3.03 Menyiapkan kamar untuk tamu DEMO, T, L

D1HSS.CL4.09Menyediakan fasilitas kehilangan dan

penemuan barangDEMO, T

Review Unit &

Drilling

Competency Certification Preparation (Drilling Activities)

Laundry & Room Laboratorium

Housekeeping Laboratorium

Competency Certification Preparation (Drilling Activities)

TUKLSP - P1

Front Office

Qualifications

21 Competency

Unit

Housekeeping

Qualifications

19

Competency

Unit

Implementation of Competency Certification

Written & Oral Test Activities


1 st Years

Demonstration of Competency Certification 1 st Years

( Clean Public Areas, Facilities and Equipment )

Demonstration of Competency Certification 2nd Years

( Clean & Prepare Room for Incoming Guest )

Demonstration of Competency Certification 3 rd Years

( Launder Linen and Guest Cloth, Provide Valet Service )

Demonstration of Competency Certification 3 rd Years (Provide Accomodation Services & Provide BellBoy Porter Services)

Student Competency License Certificate

Skill Passport (Kualifikation)

Mutual Recognition Arrangement on Tourism Professional

MRA-TP Implementing Institutions

Job opportunities

Kualifikasi Front Office

Receptionist

Reservationist

Bell Boy

Room Attendant

Laundry Attendant

PA Attendant

Agustus &

PebruariNopember Mei &

Agustus

2015 2016 2017 2018

Tingkat XI

dan XII

FO dan HK

ditempuh ½

skema

• Tingkat X

tahun 1

(unit

core)

• Tingkat

XII

Lanjutan

½ skema

• TK XI thn

2 ( FO

dan HK)

• Tingkat X

tahun 1

Unit Core

Progress of Competency Certification

Implementation of BNSP - LSP Certification Test

for SMKN 3 Malang since November 2015

• TK XII thn

3 ( FO

dan HK)

• Tingkat XI

tahun 2

(FO & HK)

• Tingkat X

tahun1

Unit Core

2019

• TK XII thn

3 ( FO

dan HK)

• Tingkat XI

tahun 2

(FO & HK)

• Tingkat X

tahun1

Unit Core

‘ We always learn to serve you better ‘Thank you for your attention

Hotel Teacher Team

Common ASEAN Tourism Curriculum (CATC) Implementation ......D1.HFO.CL2.03 Provide accommodation...

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