HIT Governance Subcommittee

CommCare Platform Overview#About DimagiCreated out of Harvard and MIT Media Lab, offices in Cambridge, USA; New Delhi, India; Cape Town, SA; and Maputo, MZLeaders in Open-Source development and Software-as-a-Service support for mobile technologyCollaborative Model of Dimagi technology with partners in implementation and researchHighly qualified team of 50+ with scientists, public health experts, physicians, engineers and field consultants10+ years of experience with over 100 ICT projects across numerous sectors and technology approaches#Turnkey configurable solutions that do not require software developers to deployEnterprise-class SaaS cloud hosting with economies of scale (hosted at leading providers Rackspace with DB support form Cloudant)Leader of scientific research for ICT solutionsEnable rapid iteration and innovation while supporting global scaleStrategic partnerships that leverage our technology products across sectors and enterprisesUnique Open Source Product Focus#Dimagi Products#3LogisticsCommunicationData and WorkflowDimagi Products Powered by CommCareData collection and case management solutionJava feature phones or Android smartphones & tabletsSecure and scalable 2-way SMS-based applicationsAny SMS-enabled mobile device.SMS point of service logistics management systemsManage inventory and logistics for remote sites.

Implementation Services: technology enablement, design, and support

CommTrackCommConnectCommCare

#4Cross Sector Support

Select Implementers

In Discussions

#5

Current Market PenetrationKey Stats31 Active countries7 Active Sectors492 Projects to Date6,050 Users to Date350K Cases to Date1.6 MM Forms to Date135 Active Projects2,027 Active Users61,213 Active Cases200,875 Forms last Month#6Deep Dive: CommCare#7CommCare: Mobile Solution for Frontline WorkersImproving Access: Frontline Workers get SMS reminders for visits and encouragement to increase coverage of every eligible client.Improving Quality: Frontline Workers use electronic checklists, decision support, and educational training materials.

Improving Experience: Frontline Workers use audio clips, pictures, and videos to enhance credibility and discuss sensitive topics.Improving Accountability: Frontline Worker programs extensively leverage data on CommCareHQ to improve supervision and monitoring of their programs (improving accountability)See online video demo

Frontline Workers use CommCare in each activity to register and track clients.#8CommCare Use CaseRecord patient information

QuestionSelect Exit

CommCareHQInformation System

Select ExitSMS Reminder

Reena is overdue for his follow-up treatment please follow-up with her.Follow-up with clients

Find Existing Clients

Provide Multimedia counselingBuild your applicationManage Your Data and Workforce#CommCare: Mobile Solution for Frontline Workers

Manage DataUse CommCare Mobile for complex data collection, submitted to the web in real-timeManage ClientsUse case management to track client dataEngage with MultimediaUse images, audio, and video to educate and engage frontline workers and their clients.Manage Apps and UsersRemotely manage your CommCare application and mobile workforce from our web-based application.Monitor & Support WorkforceActive Data Management utilizes the data you collect to focus on the continuous performance improvement of your workforce.MobileWeb#10CommCare: Mobile Solution for Frontline Workers

Manage Apps and UsersRemotely manage your CommCare application and mobile workforce from our web-based application.Monitor & Support WorkforceActive Data Management utilizes the data you collect to focus on the continuous performance improvement of your workforce.Web

Manage DataUse CommCare Mobile for complex data collection, submitted to the web in real-timeManage ClientsUse case management to track client dataEngage with MultimediaUse images, audio, and video to educate and engage frontline workers and their clients.Mobile#11CommCare: DEMO

CommCare Overview: http://tinyurl.com/commcarevideoCRS India: http://tinyurl.com/crscommcare

#12Case Management

Track Clients Over TimeRoutinely visit the same clientsManage entire case lifecycle offline if connectivity is unavailableAll data stored locally on the workers mobile device

Monitor Cases From the WebView all registered cases onlineTrack how data is changing over timeMonitor worker productivity#13Application Builder

Create Your Own ApplicationOnline tools to build your own CommCare applicationCollect information including dates, multiple choice, images, video, bar code, and GPS.Create simple surveys or complex counseling forms

Download From the App StoreLeverage previously built apps to get started quicklyShare your own apps with the community

#14Active Data Management

Continuous Performance ImprovementSupport for Project Coordinators in managing workforceAnalyze all data submitted to server to improve worker performanceTargeted, actionable follow-up activities for supervisorsWeekly and monthly email reports

#Community Health Worker Challenges#16CommCare: Benefits#17Implementation Services#18Design Under the Mango Tree

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User-focused DesignRapid content prototypingMature Technology Platform#19

CommCare Product: Pricing Packages

#20Implementation Plan for each ProgramDurationPhase 1Phase 2Phase 3Design & Preparation# weeks Identify key Program Team members2 Specify requirements & features, and Build application prototype4 Procure Equipment & design plan for logistics3Refinement & IterationTrain project coordinator, supervisors, & pilot CHW groups2 Gather, summarize, & iterate feedback3 Software Development Sprint4Finalize application & training materials2Training & DeploymentProject deployment training starts11st Training cohort of CHWs & distribute phones/SIM32nd Training cohort33rd Training cohort34th Training cohort3Data Collection & Analysis-Monitor through CommCareHQ and ADM

#21Global ServicesField Services Teams based in:GuatemalaIndiaMozambiqueUnited StatesSenegalSouth AfricaThailandDeployment Model continually improving and hardeningExpertise in Enterprise relationships across multiple countries and sectors#22