Combined Final Version

7/28/2019 Combined Final Version

1/84June/July 2013 Vol. 18 No.3 R42.00 (incl. VAT) Other African Countries R36.85 (excl.tax)

nTELEMATICS FOR SAFETYnSHAPE UP YOUR MARKS!

FEATURE

nSUSTAINABILITY & ENERGY

GIVEAWAY

nNORTON 360nHP OFFICEJET PRO 8600

TRAVEL & LEISURE

HIDDEN VALLEYnUNDER AFRICAS MILKY WAYn

nA NEW AGENCY MODEL?

nZEBRA & GIRAFFE WISDOM
http://www.bbrief.co.za/


2/84
http://www.stanlib.com/http://www.stanlib.co.za/


3/84

1CONTENTS

BusinessBriefJune/July 2013

Subscribe to BusinessBrief online: www.bbrief.co.za follow: @bbrief1

REGULAR SECTIONS

LEGAL 37

n SHAPE UP YOUR MARKS!

n ELECTRONIC LITIGATION AGE COMETH

TAX 42

n MANAGERS FIDUCIARY RESPONSIBILITIES

n AN ATTRACTIVELY DISGUISED THREAT

ASSETS & INVESTMENTS 50

n AFRICA OPEN FOR BUSINESS

MANAGEMENT 16

n A NEW START

nTRUST REFORM

FINANCE & EQUITY 46

PROCESS & OPERATIONS 73

nATTRACTING MILLENNIALS

n ADDING PERFORMANCE TO STRUCTURES

BANKING & INSURANCE 55

n BANKS REMAIN RESILIENT

nTELEMATICS FOR SAFETY

n ZEBRA & GIRAFFE WISDOM

nOUTSOURCING SHOULDNT MEAN OFFSHORING

MARKETING & SELLING 60

n DO NOT EMBELLISH!

n A NEW AGENCY MODEL?

HUMAN CAPITAL 64

n PRESENTEEISM?

INFORMATION TECHNOLOGY 69

n DATA SECURITY COMPLIANCE

n STEPS TO IT GOVERNANCE

n PRESERVATION VS PENSION FUNDS

OTHER SECTIONS

n ALL THE LATEST GADGETS, GIZMOSAND OFFICE MUST-HAVES

BRIEFCASE 4

nWHAT & WHERE...WITH STYLE!

TRAVEL & LEISURE 8

nREDBACK: THE NEW SUPER CURRENCY?

nALL THE LATEST EVENTS

n CONSULT OUR CONTRIBUTORS DIRECTLY FORPROFESSIONAL ADVICE

VIEWPOINT 14

SEMINARS & CONFERENCES 79

CONTRIBUTORS 80

n HP OFFICEJET PRO 8600

GIVEAWAY 6n

UNDERSTANDING AFRICA

FEATURE

SUSTAINABILITY & ENERGY: RENEWABLE RENAISSANCE 22

nLIMITING THE RIGHT TO STRIKE

nNORTON 360
https://twitter.com/bbrief1https://twitter.com/bbrief1


4/84

Who will be the voice of reason in these strange

times? Traditionally, weve looked to scientists

and philosophers.

But, now there are all manner of relevant and wise

thinkers who are at each others throats, trying to

overcome one anothers points of view with words orwar. Isnt it any wonder that, in a

globalised world where brothers

are killing brothers, as

nations we cannot agree?

In the confusing chaos of

sustainable energy, who

can we turn to for the

answers?

These arguments are ones

of power for who controls

what. South Africas energy

requirements are closely

aligned to power strugglesdominated by many spheres

of influence.

Committing to collaborate

with one another can bring

consensus, which is vital if

we are to build a prosperous

nation.

Whether we

like it or not,

our worlds

climate

has been

changing

continuously in small incremental steps. The physics of

the planet says that nothing is static; we have to adapt

with it or suffer the consequences. SA has entered into

agreements with other nations to curb global warming

that will change our lives, one way or another.

Leaders need to take cognisance and institute behaviouraand structural changes that will make their businesses

run more efficiently. We need to develop resilience to

change, which is what Louise Theunissen discusses in her

article Operational Resilience.

The word revolution has a ring of violence to it that is

disagreeable. What we need is a renaissance that will

awaken our senses to the endless positive possibilities

that we can take advantage of.

Our feature on Sustainability and Energy focuses on

what is being done in SA already and what can still be

done. With wave upon wave of new technology, a palpable

tsunami of ingenuity is flooding the market SA will beable to leapfrog ahead, garnering much needed know-how

from those whove been doing it for years.

Of course, it would be great if innovation was local.

However, we are forced to dance to the tune of bigger

players. One such player is China; its growth has been

tremendous and it is beginning to flex its currency

muscles. Our cover story explores the rise of the

renminbi and asks whether your business is preparing to

take advantage of the inevitable changes.

Strike season is upon us and we do not want a repeat

of last year, but many fear the worst. An amendment

to the Labour Relations Act is on the cards. The article

Limiting the r ight to strike deliberates the changes being

proposed and whether they may subdue further wildcats

from unsheathing their claws.

The answers that we seek are readily available. We should

turn to rational and creative thought leaders who believe

in putting communities and the environment ahead of

their own needs. Graham Pirie calls for leaders with a

strong ethical quotient in his article An ethical balance.

Ethical leadership is desperately required if we are to

negotiate valuable compromises between opposing

alternatives without compromising our futurerequirements.

Lets intensify the dialogue because every action has a

consequence and the more we communicate what we

want to see in the world the more likely it is to happen.

Enjoy the edition!

Nicholas

2 EDITORS NOTE

BusinessBrief June/July 2013

E


5/84

CPD/E

The following bodies, subject to individual requirements, have accredited BusinessBrief for purposes of CPD/E (Continuing Professional Development/Education)

Chartered SecretariesSouthern Africa

Association of AccountingTechnicians South Africa

Association ofChartered Certified Accountants

Chartered Marketer(South Africa)

Southern African Institute for

Business Accountants

The Institute for Public Relationsand Communication Management

(South Africa)

South African Institute of Tax

Practitioners

Institute of ManagementConsultants of South Africa (IMCSA)

Chartered Institute of ManagementAccountants

South African Payroll Association

Institute of DirectorsSouthern Africa

Financial Planning Instituteof Southern Africa

Institute of Credit Management ofSouth Africa

Institute ofMarketing Management

South African Institute of

Professional Accountants

The Institute of CertifiedBookkeepers

Compliance InstituteSouthern Africa

South African Board

for People Practices

South AfricanAuditor & Training Certification

AuthorityInstitute of People Management

3PUBLISHERS NOTE

BusinessBrief

PTHE TEAM

PUBLISHERJames [email protected]

EDITOR

Nicholas [email protected]

TECHNOLOGY & GADGETSSteven Ambrose

[email protected]: 083 601 0333

OFFICE MANAGER/SUBSCRIPTIONSJenny [email protected]

PRINTED BYUnited Litho (JHB)Tel: (011) 402 0571

ADVERTISING SALESJames [email protected]

Janine [email protected]

DESIGN & LAYOUTBryan MaronDesign [email protected]: 083 460 3633

COVER DESIGN &CONCEPTJames ScottBryan Maron

CONTRIBUTORSPlease see our contributors

list on page 80

EDITORIAL:

Articles are published at the editors discretion, and are not linked to the payment of

any consideration or to any obligation to place advertising.

ADVERTORIAL:

Published for a consideration, this material is provided by the client and does not

necessarily reect the views of the publication. It includes proles, features, whitepapers, case studies, and thought leadership pieces.

SPONSORED EDITORIAL:

Written by an independent journalist, this material is published for a consideration, and

includes proles, features, white papers, case studies, and thought leadership pieces.

Editorial contributions are welcome, but the publisher cannot accept responsibility for

unsolicited material. The editor reserves the right to alter or cut copy.

Copyright: BusinessBrief Publishing (Pty) Ltd. All rights reserved. Requests to lift

material should be made to the editor. While every effort has been made by the

publisher to ensure the accuracy of the information contained herein, the publisher

and its agents cannot be held responsible for any errors, or loss incurred as a result.

The publisher advises that readers consult their nancial and professional consultants

before acting on any information. All material used has been submitted with the

understanding that it is original, and the publisher accepts no responsibility for

any misrepresentation in this regard. No consideration is accepted for any editorial

published. Published articles are not linked to the placement of any advertising.

A COMMITMENT TO PROFESSIONAL PUBLISHING

The publishers of this magazine are members of the Magazine Publishers Association

of South Africa. They have made a commitment to:

Conduct business professionally and ethically at all times

Not misrepresent their experience or capabilities, or

those of their employees and agents.

Not make misleading claims or use terms which may be misunderstood

Treat as condential all off-record information learned about the customer

Publish the magazine timeously

Open their distribution records for audit by the Audit Bureau of Circulation

PUBLISHING POLICY @bbrief1

PUBLISHED BYBusinessBrief Publishing (Pty) Ltd

Tel: (011) 788 0880Fax: (011) 788 2807

57a Second Avenue, Inanda, SandtonP.O. Box 1546, Parklands, South Africa, 2121

June/July 2013
http://www.icsa.co.za/http://www.icsa.co.za/http://www.aatsa.org.za/http://www.aatsa.org.za/http://www.accaglobal.com/http://www.accaglobal.com/http://www.marketingsa.co.za/live/content.php?Category_ID=36http://www.marketingsa.co.za/live/content.php?Category_ID=36http://www.saiba.org.za/http://www.saiba.org.za/http://www.prisa.co.za/http://www.prisa.co.za/http://www.prisa.co.za/http://www.thesait.org.za/http://www.thesait.org.za/http://www.imcsa.org.za/http://www.imcsa.org.za/http://www.cimaglobal.com/http://www.cimaglobal.com/http://www.sapayroll.co.za/http://www.iodsa.co.za/http://www.iodsa.co.za/http://www.fpi.co.za/http://www.fpi.co.za/http://www.icmorg.co.za/http://www.icmorg.co.za/http://www.imminstitute.co.za/http://www.imminstitute.co.za/http://www.saipa.co.za/http://www.saipa.co.za/http://www.icb.org.za/http://www.icb.org.za/http://www.compliancesa.com/http://www.compliancesa.com/http://www.sabpp.co.za/http://www.sabpp.co.za/http://www.saatca.co.za/http://www.saatca.co.za/http://www.saatca.co.za/http://www.ipm.co.za/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.sapayroll.co.za/http://www.saipa.co.za/http://www.thesait.org.za/http://www.saiba.org.za/http://www.sabpp.co.za/http://www.saatca.co.za/http://www.ipm.co.za/http://www.prisa.co.za/http://www.imminstitute.co.za/http://www.imcsa.org.za/http://www.iodsa.co.za/http://www.icmorg.co.za/http://www.icb.org.za/http://www.fpi.co.za/http://www.compliancesa.com/http://www.icsa.co.za/http://www.marketingsa.co.za/live/content.php?Category_ID=36http://www.cimaglobal.com/http://www.accaglobal.com/http://www.aatsa.org.za/http://www.abc.org.za/http://www.mpasa.org.za/http://www.proudlysa.co.za/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


6/84

By the leaders of VitalSmarts, Kerry Patterson, Joseph Grenny, David Maxeld, Ron McMillanand A l Sw i t z l e r

Is willpower overrated? Most people blame lack of willpower for their inability to change a bad habit.But it turns out willpower has surprisingly little to do with whether or not people succeed at changingtheir bad habits nds Change Anything: The New Science Of Personal Success, a book based onpsychological and medical research and a study of more than 5,000 everyday people.

When it comes to kicking bad habits, the three-time New York Times bestselling authors prove that wehave far less control over our behaviour than we think we do. Thats because our behaviour is governedby outside inuences that make us susceptible to bad habits.

Change Anything is a guide to breaking bad habits and highlights real changers journeys and guidesreaders on how to make better decisions, change their outlook and replace bad habits with good ones.

Available at good bookstores or from [email protected]

Dollars to Soweto is the story of an exceptional South African entrepreneur providing alternative healthservices to the communities of South Africa.

Author and business woman Thabang Mole received her international diploma in anatomy, physiology,nutrition and diet, reexology, aromatherapy and massage in Johannesburg and was selected as onethe most outstanding students and sent to London for further training. She then worked for SteinerLeisure cruise liners as an ionithermie therapist and department manager for ve years.

When she returned to South Africa in 2002 Thabang opened the rst wellness centre The RootsHealthcare Centre in Soweto. The business has grown exponentially and is recognised as a nationalhealth care centre attributed to the quality of her service and satised customers. Branches have beenopened all over the country and have extended to the rural areas where she has introduced communitymobile units.

Available at all good bookshops.For further enquires contact AG Distribution 011 740 4958

Managing to Leadis a handbook designed to help leadership and management teams meet theirorganisations objectives. It is aimed at management as leaders and champions of change. The book

includes theoretical and practical worksheets designed to strengthen the required skills. In the mix areseveral suggestions, ideas and tools to dealing with different situations.

This is not an attempt to teach sh how to swim we know that many managers will be familiar with,and have, the skills, however, we also know that some sh dont swim as well as others, and so somemanagers may need to strengthen existing skills, or learn new ones. And even the stronger swimmerscan benet from better routes and favourable currents!

The handbook is interactive and the reader is required to participate in full. It is not a text book that canbe read from beginning to end it is a tool that develops the readers ability to manage, change anddeliver excellent customer service.

Available at all good bookshops.For further enquires contact AG Distribution 011 740 4958

Dollars to Soweto

Managing to Lead

Change Anything

4 BRIEFCASE

mailto:[email protected]:[email protected]


7/84

5BRIEFCASE

BusinessBrief

Blackberry Q10Keyboard, meet touchscreen. The only high end keyboard equipped

smartphone on the market. The Blackberry Q10 is the answer to your businessand personal mobile needs. TheQ10 has an outstanding hardware keyboardwith Blackberry Balance, giving it the ability to switch from a completely securebusiness mode, using Blackberry Enterprise Server 10, to a personal mode,with all the apps music and games you would want. Your CIO will love this.BBM is standard and an ever growing app store with 120 000 apps rounds outthe package.

Available from all the networks. More details on www.blackberry.co.za

There are occasions when your mobile phone camera just wontdo; Fujilm X-E1 makes a compact camera that is perfect forultrahigh quality still pictures on the move. The Fujilm is anaward winning photographers dream camera, which is compact,extremely solid and has all the cutting edge features you wouldneed. The Fujilm X-E1 features a 16 Megapixel advanced sensorand up to 10 interchangeable lenses to suite any requirement.The X-E1 has a cool retro look in silver or black and can also beused for full HD movie recording. Travelling with the X-E1 can

make anyone a creative photographer.

Available from all good camera shops. For more information:www.fujilm.com/products/digital_cameras/x/fujilm_x_e1/

Fujifim X-E1

June/July 2013

Tablets are all the rage right now and often a business class solution

is needed. If you want full Windows functionality along with tabletstyle convenience and form factor, look no further than the DellLatitude 10.1. Running full Windows 8, along with traditional Dellcustomisability, Intel processors, docking stations, and connectivity,the Dell Latitude 10.1. will give you full business productivity. TheDell Latitude 10.1. also features a removable battery so stayingpowered on the road is far easier. The build quality is impressiveand the actual performance is fast and uid.

For more information: www.dell.com/za/p/latitude-10-tablet/pd

Dell Latitude 10.1. Tablet
http://www.blackberry.co.za/http://www.fujifilm.com/products/digital_cameras/x/fujifilm_x_e1/http://www.dell.com/za/p/latitude-10-tablet/pdhttp://www.dell.com/za/p/latitude-10-tablet/pdhttp://www.fujifilm.com/products/digital_cameras/x/fujifilm_x_e1/http://www.blackberry.co.za/


8/84

6 BRIEFCASE


GIVEAWAY

For a chance to receive the new HP Officejet

Pro 8600 or a Norton 360, please send an email

or postcard (one entry per person) with your

name, physical address and telephone number

marked HP/BusinessBrief Giveaway or

Norton/BusinessBrief Giveaway. Please

note that this giveaway is only open to

our South African readers.

Email:[email protected]

Postcard: P.O. Box 1546, Parklands, 2121

Closing date: Wednesday, 17 July 2013

Congratulations to last edtions entrant:

Simon Holdcroft of Tokai, Cape Town

Blackberry Z10

The HP Officejet Pro 8600 e-All-in-One offers high quality

and low cost printing. Professional-quality colour printing

for up to 50% lower cost per page than lasers. Print using

the touchscreen, via your wireless network or direct from

mobile devices with HP ePrint. The HP Officejet Pro 8600

e-All-in-One is designed for micro/small business users

wanting low cost, premium-quality colour from a web-

connected all-in-one with mobile printing and network

options and a range of productivity features.

Viruses and identity thieves are commonplace online and protecting your PC is

vital. Norton 360 by Symantec keeps trespassers out with Browser Protection

and even removes the most stubborn viruses with its powerful threat removal

layer. Norton 360 provides proactive protection, offers free 24/7 support and is

also compatible with Windows 7, Windows 8, XP and Vista.

BusinessBrief and Drive Control Corporation are giving away three

Norton Anti-Virus Software licenses.

Norton 360

GIVEAWAY

HP Officejet Pro 8600
mailto:[email protected]:[email protected]:[email protected]


9/84

7BRIEFCASE

BusinessBrief

De Riguour Standing Lamp

The De Riguours bilingual style elegantly unifies

the organic and the geometric worlds establishing

an aesthetic new order. Materials: powder coated mild

steel base available in black or white with a cotton

shade & floor dimmer control. Dimensions: 3000w x

650d x 2100h (mm) incl. shade.

For more information regarding prices & purchasing info

please contact the OKHA Showroom or visit our website.

OKHA Interiors / Tel. 021 461 7233 /

www.okha.com

Paper Table

Paper Table by Nathan Yong is a charming

occasional table cum magazine rack, made

from white lacquered steel. Paper Tables

leaves are the size of an A4 sheet of paper, and

resemble paper even more so thanks to their edges

which curl up. These surfaces pivot around the central

stem, enabling random configurations. First shown at

the Milan fair in April 2010, Paper Table aroused much

interest among the visitors.

Available to order from ligne roset Johannesburg,

011 706 9961 /[email protected] /

www.ligne-roset.com

June/July 2013

The Cosmo Chair

Designed by Nthabi Taukobong, the Cosmo Chair is from the sexy Pink Label

Penthouse Collection at JVB. Designed with the idea of hassle free living, its a

must-have for any up and coming executive. The clean lines and floating seat

add a touch of sophistication to this beautiful chair.

www.j-v-b.co.za / 011 262 4118 /[email protected] / 8 Desmond Street,

Kramerville, Sandton. OKHA Interiors / Tel. 021 461 7233 /www.okha.com
http://www.okha.com/mailto:[email protected]://www.ligne-roset.com/http://www.j-v-b.co.za/mailto:[email protected]://www.okha.com/http://www.ligne-roset.com/mailto:[email protected]:[email protected]://www.j-v-b.co.za/http://www.okha.com/http://www.okha.com/


10/84

8 TRAVEL & LEISURE

BusinessBrief

Under Africas MILKY way

With the hustle and bustle

of modern life creating a

mountain of responsibilities

on a daily basis, its no wonder that

peoples stress levels have been pushed

beyond breaking point, and that

travellers habitual desire to get away

to a new destination emerges.

If this craving is all too common and

the need to journey to somewhere new

and exciting has surfaced, the serenity

of Tintswalo Safari Lodge awaits its

guests arrival. Tucked away exclusively

within the concession of the pristine

Manyeleti Reserves 64 800 acres,

Safari Lodge is a lavish and private

sanctuary in which to experience the

sights and sounds of Africas Big Five,

as well as the spectacular bird life.

The lodge, situated on the western

boundary of the Kruger National Park,

is the ultimate safari experience that

welcomes natures symphony. Owing

to the areas minimal vehicle density,

guests are ensured of a peaceful,

exclusive, and uniquely rewarding

safari experience.

From the lodges six exclusive

nineteenth-century explorer themed

suites, guests have a suitably

comfortable and secluded area from

which to gaze at the unparalleled

birdlife present in the reserve.

Guests can look forward to being

treated like royalty, with a private

safari vehicle, guide and tracker, as

well as a personal chef and butler at

their service.

June/July 2013


11/84

The blistering heat of the African sun is no match for the

protective, cool air conditioning that each room provides,

complemented by overhead fans gently cooling the rooms;

mosquito nets keep away unwanted insect visitors, and

any possible stresses are swiftly attended to by a Tintswalo

staff member.

Comfort levels are taken to even greater heights by an en-

suite bathroom, an indoor and outdoor shower that leads

off from the spacious bathroom and opens out onto the

deck, as well as supremely comfortable extra length double

or twin beds that will make any guest feel suitably rested

under Africas Milky Way.

A distinctive delight also awaits guests as the lodge

overlooks a waterhole that is frequented by large herds of

elephant and other wildlife. Unwind from the vantage point

of a private plunge pool and deck, and observe the large

variety of animals that visit the seasonal river bed, as well

as the magnicent sycamore groves in bloom.

Tintswalos professional and knowledgeable rangers provide

valuable information relating to the local wildlife, their

natural playground, and insight into the local Shangaan

traditions.

For guests who enjoy the occasional adrenalin rush

accompanied by pure beauty, hot-air ballooning is an

unforgettable experience that provides awe-inspiring views

of the natural fauna and ora of the Kruger National Park.

One of the most satisfying aspects of staying at the

Tintswalo Safari Lodge is that the schedule can be arranged

according to guests particular needs. As such, visitors get

to decide when they would like to take in the early morning

game viewing, revel in a scrumptious breakfast in the bush,

or delight in al fresco dining or high tea at the lodge.

Tintswalo in the Shangaan language means the intangible

feeling of love, gratitude and peace that is bestowed upon

someone who has given a meaningful and worthy gift. Once

guests have indulged in the luxurious and stress-relieving

stay at the Tintswalo Safari Lodge, they will certainly

understand the meaning a lot better, and will never view a

safari holiday in quite the same way again.

For more information, call Tintswalo Reservations

on 011 300 8888, email Lizaan Bosman on

[email protected] or Chantell Doravaloo on

[email protected] or visit www.tintswalo.com/safarin

Peter Machlup Fine Wristwatches andDiamond Trading International

Dealers in: Patek Phillipe, Rolex, Cartier, BreitlinJaeger Le Coultre, IWC, A Lange & Sohn.

1st Floor Melrose Arch, 10 Melrose Boulevard,

Melrose North 011 684 1222 www.petermachlup.

Looking for a

timeless classic?

:

So you inherited Uncle Edmondseyesight, ears and his old Rolex.

We cant help you with the frst twobut the Rolex we can work with
mailto:[email protected]:[email protected]://www.petermachlup.com/http://www.petermachlup.com/http://www.petermachlup.com/mailto:[email protected]:[email protected]


12/84

Our History

Hidden Valley was born out of decades

of patience and determination. After

being informed by a professor of

viticulture that the best vineyard soil

lies on the slopes of the Helderberg in

Stellenbosch, Dave Hidden, winemaker

by training, entrepreneur by nature, set

his mind to owning and running a wine

farm. Thirty years later and the result is

Hidden Valley which is situated on the

very slopes he always dreamt of.

Thriving in ancient, fertile granite soilscombined with the altitude and a strict

regime of working in accordance with

nature, the vineyards of Hidden Valley

are responsible for delivering some of

the nest hand-crafted wines to your

palate and for your enjoyment.

The Farm

The farm, a member of the Biodiversity

and Wine Initiative, is run by a

philosophy of living in accordance with

nature. The winery is a state of the art,

gravity fed cellar built from stone, wood

and glass all purposely selected to

present a contemporary yet functional

structure. The cellar is surrounded by

vineyards, almond orchards and fynbos

gardens, each occupying an integral part

of the farms ecosystem. Hidden Valley

is also home to over 4000 olive trees

whose fruit produces award winning oil,

table olives and tapenade of very high

quality.

Tasting Centre

Hidden Valleys tasting centre is open

seven days a week and provides a

relaxed and picturesque setting during

both the winter and summer months.

Marvel in all that nature has to offer

courtesy of the 180 degree views from

our terrace accompanied by a glass of

Hidden Valley Sauvignon Blanc and a

delicious cheese platter, or simply relax

with a glass of Hidden Valleys signature

red wine whilst nestled in a comfy

armchair by our log re. Landscaped

nature trails can be found throughout

the farm and are best enjoyed when

accompanied by a Hidden Valley picnic

basket lled with tasty snacks and some

wine to keep your thirst at bay.

Restaurant

Overture, one of the top ne

dining experiences in the country

and consecutive winner of Top 10

restaurants in South Africa, is the onsite

restaurant at Hidden Valley. Chef Bertus

Basson and his professional team focus

on using quality, local and seasonal

ingredients mirroring the farms holistic

approach to living in accordance with

nature. The menu, which highlights

delicious avour combinations, changes

on a weekly basis.

Weddings

Celebrate your special day in style

at Hidden Valley. Our panoramic

views, traditional wine cellar and top

class eating area make for superb

photographic opportunities on your big

day. Your wedding menu will be created

by award-winning master chef Bertus

Basson, and prepared in the Overture

restaurant. We cater to groups as large

as 130, all who will t nicely within the

space of a Bedouin tent beside the dam

or the barrel cellar inside. The colours

in the restaurant are neutral enough

to allow any colour scheme, without

seeming washed out.

For more information, visit

www.hiddenvalleywines.com

or call 021 880 2646 or email:

[email protected] n

Hidden Valley

10 TRAVEL & LEISURE

http://www.hiddenvalleywines.com/mailto:[email protected]:[email protected]://www.hiddenvalleywines.com/


13/84

The benchmark

o prestige, yet

aordable travel

Avis selection of luxury self drive and chauffeur driven

services, provide a wide array of functions ranging from

business to leisure, from special occasion luxury to regular

service, for a day or for months on end. Luxury customers,both companies and individuals, can enjoy a chauffeur driven

journey or a bit of self-indulgence should they choose to.

A wide range of vehicles cater to the ultimate luxury experience.

Visitwww.avis.co.zaor call 0861 021 111

Avis rents VW and other fne cars

The DECIDING factor?

Not long ago free Wi-Fi was an extra benefit

offered by a handful of restaurants and hotels

looking to lure new business customers. However,

as more and more consumers have become reliant on

access given the proliferation of smartphones and tablets,

Wi-Fi has been not just a nice to have, but a deciding

factor for many looking for a restaurant or hotel.

Interesting enough, during a search for Wi-Fi hotspots,

business people frequently f ind themselves scheduling

meetings in restaurants and or hotel lobbies where they

know they can find Wi-Fi access.

It has become a non-negotiable issue. Wireless is nolonger just another amenity at hotels. Its like having

running hot water a requirement and a prerequisite

for doing business period. Many people frequent hotels

across the country for business and require access.

The easiest and simplest method is Wi-Fi, and with

hotels aiming to increase Revenues Per Available Room

(RevPAR) and maximise profitability, they are jumping on

the wireless bandwagon and its easy to see why.

Some hotels charge for Wi-Fi per device, others offer it

free; some chain hotels offer free Wi-Fi at their budget

brands but charge for it at their luxury ones. With no set

rules, the customer never knows what to expect and until

some rules of engagement are identified and agreed

upon, you are going to find that the hotels that offer free

Wi-Fi are going to come out ahead of the pack.

Places that offer Wi-Fi as a service to their customers

see an increase in revenue. When people look for hotels,

they ultimately identify their top three or four choices

and a major swaying factor is the Wi-Fi facility that the

hotel provides.

As the demand for Wi-Fi connectivity increases in light

of a more mobile consumer it is imperative to be at the

forefront of innovative Wi-Fi solutions for the hospitality

industry. n

@RuckusAfrica

By Michael Fletcher

Sales Director

Ruckus Wireless sub-Saharan Africa

[email protected]
http://www.avis.co.za/https://twitter.com/RuckusAfricahttps://twitter.com/RuckusAfricamailto:[email protected]://www.avis.co.za/https://twitter.com/RuckusAfricamailto:[email protected]


14/84

12 TRAVEL & LEISURE


When world-renowned British

conservationist David Bellamy

says The best example of

conservation of biodiversity I have ever

seen Grootbos says it with owers,

then one knows that one has discovered

a truly exceptional nature destination.

Situated less than two hours from Cape

Town and overlooking the spectacular

Walker Bay, Grootbos encapsulates not

only brilliant service, warm hospitality,

utter luxury, excellent cuisine and ne

South African wines but also a uniqueenvironment of conservation and human

development.

Protecting 2 500 hectares of unique

Cape Floral Kingdom, with over 750

species of indigenous owering plants,

a walk, horse ride or 4x4 drive through

Grootbos Nature Reserve offers young

and old an introduction to natures more

subtle nuances.

Situated along South Africas Whale

Coast, Grootbos is famous for its

wonderful land-based whale watching

opportunities. Whale watching in

Grootbos is different to most spots along

this coastline because the mothers and

calves come within 30m of the shore,

providing an unparalleled view of one of

the oceans most majestic creatures.

Gansbaai plays host to these playful

animals from June to December when

mothers and bulls venture closer to the

shore to mate and to calve.

Besides the incredible whale watching

by boat, land or sea Grootbos has many

other activities to offer. Whether ones

interests are birding, wild owers, diving

with great white sharks or relaxing

on unspoilt beaches, Grootbos has it

all. The Cape fynbos is renowned as a

ora biodiversity hotspot and for more

than a decade Grootbos has promoted

its beauty, researched some of its

many secrets and developed a suite

of projects focused on conserving this

exceptional natural region.

The gourmet cuisine is crafted from the

nest and freshest local ingredients,

including seafood specialties and

excellent South African wines. One can

experience a fusion of culinary delights

while marvelling at mesmerizing views

of Walker Bay.

Accommodation is in spacious luxury

suites, all with sweeping views acrossthe dunes and ocean, private wooden

decks, bathrooms, nest bedding

and separate living rooms with cosy

replaces.

From the beginning, the owners of

Grootbos have been committed to the

conservation of the regions biodiversity

as well as the upliftment of local

communities. The non-prot Grootbos

Foundation was established during 2004

to run the Grootbos environmental and

social development program.

At Grootbos you will feel welcomed to a

truly unique place where conservation,

social responsibility, luxury and

relaxation have found the perfect home.

For more information, call Grootbos

Private Nature Reserve on 028 384

8000, [email protected], or

visitwww.grootbos.comn

LUXURY in harmony with Nature
mailto:[email protected]://www.grootbos.com/mailto:[email protected]://www.grootbos.com/


15/84

lead in life

You hold the keys to the success of your life.At Unisa SBL we believe that within every person lies the ability to be a leader.

That is why we ofer afordable, quality education to enable you to reach greater heights.

Visit www.sblunisa.ac.za or more inormation on the ollowing ofers:

Executive Development Programmes

Management Development Programmes Project Management Programmes

or simply contact us to discuss customised training and development.

Unisa Graduate School of Business Leadership (SBL)

Cnr Janadel & Alexander Avenue, Midrand 1685

Tel: +27 11 652 0248/0000

Fax: +27 11 652 0299

E-mail:[email protected] LEADERSHIP

GRADUATE SCHOOL OF

First in Leadership Education in Africa
http://www.sblunisa.ac.za/mailto:[email protected]:[email protected]://www.sblunisa.ac.za/


16/84

14 VIEWPOINT

BusinessBrief

renminbi. The new reforms made to the rules

that govern capital flow are also allowing foreign

business to invest or purchase businesses, and to

build or buy factories and other facilities on the

mainland. The amount of FDI into China has seen

rapid growth in 2011, it was 12%, and in 2012,

it had increased to an impressive 35%. As it

stands currently and going forward, the renminbi

is increasingly becoming part of normal day-to-

day business for anyone trading with or investing

in China.

For businesses, the potential benefits of therenminbi come from three main areas:

1. First is the opportunity to eliminate foreign

exchange costs and risks. An HSBC survey

found half of Chinese corporates were willing

to offer discounts in return for using renminbi.

2. Second is the opportunity to take advantage

of the different characteristics of the onshore

and offshore markets. This can help companies

lower their funding costs or select the best rate

to do their foreign exchange transactions.

3. Third is the opportunity to build strong

relationships with Chinese partners.

By adopting the renminbi, you provide

convenience for the Chinese counterparty

and by doing so early, you could potentially

create a competitive advantage, which could

be vital in winning market share.

The rise of the redback will continue in volume

terms, the renminbi is expected to become a

top three global trade currency as soon as 2015,

and is expected to be fully convertible within five

years. This will undoubtedly take Chinas financial

integration with global markets to a new level.

Businesses and investors around the world,

and in Africa, should be considering what the

renminbi means for them, and they should

certainly be starting to get themselves renminbi-

ready. n

We are fortunate

that the greatest

economic and

geopolitical trend

of our time the

rise of China is

surely beyond

doubt. Over the

past 30 years,

China has evolved

into the second

largest economy

in the world. It

also holds the

title of being the

worlds largest

exporter and the

most popular

destination for

direct investment.

Despite slower

than expected

growth figures for

the first quarter of2013, economists

predict that China

is set to become

the worlds largest

economy in the not-

too-distant future.

So far, however,

one part of the

picture has been

sorely missing:

Chinas currency.

By Andrew Dell

Chief Executive Officer

HSBC Africa

[email protected]

The rise of a countrys economic

power is usually matched by the

international acceptance of its

currency the British pound dominated the

nineteenth century, the US dollar dominated

the twentieth. Yet, until four years ago

Chinas currency, the renminbi (or RMB)

as it is formally known had virtually

no exposure in the international markets.

Yuan refers to a unit of the renminbi

currency something may cost 10 Yuan,

not 10 renminbi. Strict controls prohibited

almost all export of the currency and its usein cross-border transactions.

Payments between Chinese companies and

their foreign partners were usually conducted

in dollars or euros. Even though China has

experienced a rapidly growing international

economic presence, for the most part, the

peoples currency stayed within the Peoples

Republic, not often leaving its borders.

However, in 2009, this began to change a

series of reforms were set in motion in order

to increase the use of renminbi in cross-border

trade settlement and enhance investment

flows. The resultant effect has been

transformative taking the renminbi from a

low base, to rapidly becoming established on

the international stage. Over 150 countries

now do renminbi business in a typical month;

weve seen the formation of a thriving offshore

renminbi market, and the use of renminbi for

cross-border transactions is growing rapidly.

So much so, in fact, that data from SWIFT

(a global provider of financial messaging

services) suggests that renminbi payments

grew in value by 171% from January 2012 to

January 2013.

Renminbi investment opportunities are being

created around the world, supported by

offshore markets, particularly the offshore bond

market. But renminbi investment channels on

the Chinese mainland have also been opening

up. Greater foreign investment in the securities

market is being enabled by the rise of the

REDBACK: The New SUPER Currency?

June/July 2013
mailto:[email protected]:[email protected]


17/84

15VIEWPOINT


There is an unprecedented level

of interest from companies,

both local and foreign, ranging

in size from large multinationals

down to the likes of a local fencing

manufacturer, all seeking to capitalise

on a largely untapped market of more

than a billion people, many of whom

are young, aspirant and living in

rapidly urbanising areas.

Fourteen months ago everyone was

talking about the potential offered by

doing business in Africa, but many

were afraid to take the first steps.

Theyd all heard some urban legends

about corruption or someone being

fleeced by their local partner.

Today its a vastly different picture.

Were working around the clock to

keep up with the levels of requests

for assistance. CEOs are telling us,

We realise we werent the first, or

even the fifth in our sector to expand

into a particular African country.

Were happy to be the seventh or

eighth but we dont want to be the

twentieth.

One of the most common questions

asked is about the best place to enter

the African market. With 54 diverse

markets to potentially choose from,

theres no simple answer.

Nigeria receives a huge amount of

interest. With a population of some

170mn people and a fast growing

middle class, Nigeria is highly

attractive to those seeking access to

a large consumer base in Africa.

In addition, financial sector reforms

and the fact that the government is

cleaning up the petroleum industry

have made Nigeria more attractive

to multinational companies who may

have been cautious of doing business

there in the past. Ghana is seen as

a very real alternative to Nigeria by

companies wanting to get into the

broader West Africa market. The

economy is also booming and it offers

easy access to both Nigeria and other

West African markets.

The East Africa trade bloc, whichincludes Kenya, Tanzania and

Uganda, Rwanda and Burundi, is also

a popular choice. Theres a market

of around 140mn people; education

standards are high, and they have

some excellent IT infrastructure and

skills.

Closer to home, Mozambique has

experienced astonishing levels of

investment and growth over the past

12 months, much of it fuelled by

the discovery of vast offshore gas

reserves. The capital, Maputo, is a

very different city from what it was

just a year ago. The city centre, once

run-down, is now buzzing and there

has been a huge influx of foreigners

with money to spend and to invest.

Accommodation is at an absolute

premium and all of this is happening

in the early days of the overall gas

investment and associated economic

life-cycle.

Angola is another country with

enormous potential, also thanks to its

oil and gas resources. At the moment

there are fewer South Africans

doing business there compared to

Mozambique, probably because its

less of a known quantity, but this will

change over the next five years. Its

also quite a bit further away, while

Mozambique is viewed by many as

virtually another province of South

Africa in terms of doing business.

Whichever country or countries a

company decides on, local knowledge

and expertise is essential. You

simply cannot do these transactions

remotely without in-depth local

knowledge. It is strongly recommend

that foreign companies opening

up in African countries take on a

trustworthy local partner or buyinto an existing business. This may

seem more complex; however, the

advantages of local knowledge and

connectivity can be critical.

Contemplating a move into Africa

can be a daunting prospect. But

the potential rewards are now

well understood and we are spoilt

for successful proof points, but

reparation and local knowledge are

everything.n

Understanding AFRICASouth Africas hosting of the BRICS summit in Durban brought more focus than ever on doing

business in Africa.

By Anthony Thunstrm

Chief Operating Officer

KPMGs Global Africa Practice

[email protected]

@KPMGAfrica
mailto:[email protected]://twitter.com/@KPMGAfricahttps://twitter.com/@KPMGAfricamailto:[email protected]://twitter.com/@KPMGAfrica


18/84

ZEBRA &GIRAFFE WisdomWe can learn a surprising amount from animals. Consider, for example, the collaborative relationship

between the zebra and giraffe, and the lessons this holds for agile, fact-based decision-making.

The giraffe has great height and expansive vision, but it

cannot obtain sensory input from the ground. The zebra

on the other hand can smell advancing predators at the

ground level and see them under trees, but cannot see danger

from afar. Conscious of this, the animals forage together,

doubly secure in their collaborative defence effort. At the first

sight or smell of danger, one will bolt, causing the other to

follow.

By comparison, traditional corporate decision-making falls

short in a number of respects. Firstly, corporates tend to

make and drive decisions only from a giraffes perspective,i.e. from the top down. But companies are essentially two

kinds of animals foraging together executives at the top as

well as workers at the bottom and workers should have the

ability to influence action based on their unique perspective of

happenings on the ground.

Secondly, since top-down decision-making is a fact of

corporate life, companies often make decisions based on

opinion rather than on fact. Management and executive

committees essentially obtain consensus on what actions are

appropriate, resulting in lengthy and sometimes imprecise

decision-making cycles. But because the facts are not always

visible from the top, the executive relies on people on the

ground to relay the summary facts to them, to assemble even

more summarised, high-level views. Research shows that most

successful companies organise themselves in non-hierarchical

ways and demonstrate other ways of ensuring participative

decision-making. However, this success is not only dependent

on fostering a culture of openness and collaboration, it is also

dependent on the tools with which all workers use to analyse

information and disseminate insights. Since knowledge is

power, there is a strong relationship between a companys

treatment of information and the level of empowerment felt

among its workers.

In the area of business analytics this means empowering

workers with information. They must be given the tools

to assess the state of affairs as relates to their area of

the business, make the decisions based on the facts as

appropriate to their level in the organisation, rather than on

feeling, and communicate the findings to senior management.

This will allow one version of the truth to permeate

throughout the organisation, making decision-making less of

an argument and more of a fact-based, foregone conclusion.

Unlike their savannah counterparts, corporate animals can

change their ways although not, usually, without some

digging in of heels. So how do we overcome the natural

resistance to adopting a culture of distributed, fact-baseddecision-making?

With encouragement from the top, a culture prone to

territorialism can turn to openness.

A willingness to take on responsibility at all levels of the

organisation begins with giving people easy-to-use tools

that let them discover the data they need to do their job

and communicate answers up to senior management with

effective collaboration and visualisation tools. Traditional

BI tools do not allow this, as they are focused on reporting

with inflexible predefined queries, and require serious skills

to operate.

Fears about data security and integrity often hamper

efforts to spread the power of analytics throughout the

organisation. But people who object to that perhaps dont

appreciate how widespread distribution and alteration

of spreadsheet-based data is. It is important to note

that business discovery tools using an app model dont

allow changing of source data, only additions which, if

incorrect, only affects that user. And unlike spreadsheets,

apps are automatically updated when source data is

updated or corrected via administrative intervention. In

addition, the app model provides extra data protection

in the form of rights-based access as well as other data

security and integrity measures.

When the penny drops, it will be clear that there is no going

back from a fact-based decision-making culture in which a fa

greater percentage of the organisation shares.

If information is power, getting rid of personal information

fiefdoms by empowering a larger base of decision-makers

will both allow better quality decisions and result in a more

engaged work force, enjoying greater responsibility, clout

and happiness in the workplace. n

MANAGEMENT16


By Davide Hanan

Managing Director

QlikView SA

[email protected]

@QlikView
mailto:[email protected]://twitter.com/@QlikViewhttps://twitter.com/@QlikViewmailto:[email protected]://twitter.com/@QlikView


19/84visit our website www.compliancesa.com

But with more and more legislation to deal with,it can be very challenging.

Which is why we offer a range of benefits and support, such as:

Assisting compliance officers with the challenges of the Public Finance

Management Act, Municipal Finance Management Act, Preferential

Procurement Policy Framework Act, Companies Act, etc.

Supporting employers by providing training and continuousprofessional development to compliance officers.

Setting the standard for professional compliance practice.

We offer our members a wide range

of benefits and support. Visit our website

www.compliancesa.com or contact

Sharon Cunningham on 011 642 7974,

[email protected]

Compliance is simple!

enabling professional compliance

Too many local enterprises

elect to outsource work to

service providers abroad, to the

detriment of the local workforce and

the local economy as a whole.

Indeed, far too many multinationals

across all verticals regard South Africa

as a market only, and not as part of

the global manufacturing and supply

chain. This needs to change.

Jobs need to be brought back to South

Africa, not sent abroad. With millions

of unemployed youth in the country,

South Africa desperately needs the

private sector to step in to help

address the situation. By developing

local competencies then rightshoring

to local service providers when

outsourcing i.e. placing business

components and processes in locations

that provide the best combination of

cost and efficiency, businesses benefit

and so does the local economy.

Multinationals operating in South

Africa need to establish centres for

development in the country, bringing

the same competencies and services

available in areas like the Philippines

and India to local soil.

SA has the advantages of skills and

ability, with language and time zone

benefits, and it is reasonably situated

logistically. The country has a goodinfrastructure, it is technologically

advanced and it boasts among the

best financial services in the world.

SA has proven expertise in numerous

sectors take, for example, the fact

that a major automotive brands right

hand drive vehicles are manufactured

in SA for shipping to most right hand

driving countries. Yet we see major

multinationals from around the globe

trading here, but regarding SA only as

a market, and not an active participant

in the supply chain.

Any company trading in SA should

consider manufacturing here too.

SA needs to be made a partner in

globalisation, and jobs need to be

brought back from abroad.

Our own programme to work with

our customers and business partners

in order to bring jobs back home

coupled with our initiative to promote

internship and learnership programs

for young graduates and school

leavers are proving remarkably

beneficial not just for the young

people, but for our own business, our

industry sector, and the economy.

Businesses operating in SA cannot

think in the same way as their

counterparts in more developed

countries, where the responsibility is

primarily to the shareholders. Here,

business is obliged to play a greater

role in the well-being of society and

the growth of the economy. As such,

they need to invest in developing

competencies on South African soil,

enabling the country to participate in

the globalised economy. n

OUTSOURCING shouldnt mean offshoringOutsourcing services enables

enterprises to achieve optimum

performance in areas where they

have skills shortfalls, or in areas

that are not their key focus. But

outsourcing should not mean

offshoring work.

MANAGEMENT 17


By Asher Bohbot

CEO of EOH

[email protected]
http://www.compliancesa.com/http://www.compliancesa.com/mailto:[email protected]:[email protected]://www.compliancesa.com/http://www.compliancesa.com/http://www.compliancesa.com/mailto:[email protected]:[email protected]


20/84

DashboardingplatformsTRANSFORMdecisions

In 26 countries around the

world excluding South Africa

people dont trust CEOs. In fact,

CEOs ranked second lowest after

government leaders.

Again excluding SA, where the

evidence is quite different, thebusiness sector that scores the

lowest for trust is a sector in which

we should have the most trust

financial services.

People all over the world do not trust

the very institutions where they

put their money. Thats chronic. In

contrast, were lucky that regulations

have almost forced a trust culture of

financial services in SA.

The most enlightening revelation

from research is that trust is not

some elusive, intangible concept.

Trust is a basic instinct that can

be taught, established, built and

restored. Trust is the one thing that

holds every relationship together.

Why is trust so important in

business?

When you have trust, you have

benefits. According to Stephen

Coveys book, The Speed of Trust,

when there is trust in any business

relationship, there is collaboration,

transparency and loyalty.

People recommend you; they place

more orders and employees want to

work for you. Relationships built on

trust are based on commitment and

everything speeds upand costs

go down.

The reverse applies when there is

no trust. People are apathetic and

frustrated. There is friction and

politics; everything slows down

resulting in costs going up.

Today, people are realizing that

we dont have to trust the same

source; the same opinion formers;

the same leaders. We can form our

own opinions based on the shared

experiences of like-minded people

because it is relevant to us.

In fact it has been proven that 93%

of people trust people just like

themselves; even more staggering,

70% of people now trust the word

of strangers more than anyone else.

We get our news from strangers

on Twitter. We accept advice from

strangers on TripAdvisor about

where to go on holiday. We use

LinkedIn for recommendations on

who to recruit.

What this means for business is that

leaders have to be more respectful

and caring to their employees and to

their customers.

Today, it is more than just about the

bottom line; it is also about how you

achieve it in terms of your leadership

skills and ethics.

We live in a world thats social,

sharing and transparent one that

requires trust more than ever to

function effectively. When it comes to

brands, consumers are smart; they

can tell if a brand is not authentic.

Through careless messaging or just

one tweet, a familiar brand can lose

the trust it has built up over years.

Results arent the only reason were

in business; they also serve as a

great motivator of trust. People want

to work for and with people who have

the competence and who can deliver.

Nowadays, its also about how we

get to those results that matter. Its

about your intent, your integrity and

how you treat your employees and

customers.

Trust is no longer nice to haveits

an absolute imperative. n

BUSINESS is all about trust

@annnurock

By Ann Nurock

SA Partner of Relationship Audits

and Management

[email protected]

MANAGEMENT18


Who do you trust these daysgovernment, business leaders, sportsmen? All over the world, it has been

proven that trust has fallen to alarmingly low levels. While people might well trust the institution of

government, they dont trust government leaders and the main reason for this is corruption.
https://twitter.com/@annnurockmailto:[email protected]:[email protected]://twitter.com/@annnurock


21/84

The announcement by the Co-

operative Governance and

Traditional Affairs Department,

in its Municipal Systems Amendment

Act, draft regulations that municipal

managers could face a ban of up to

10 years, if they are found to have

committed fraud, financial misconductor corruption is long overdue and a step

in the right direction.

It is time to intensify the fight against

corruption, because it is hampering

service delivery and delaying

government plans to improve the quality

of life of the people in the country.

The world perception of South Africa

with respect to business integrity

and corruption is deteriorating at an

alarming rate and it is demoralizing

to the average person trying to earn

an honest living. Corruption forces

honest hard-working citizens to leave

the country. Those who leave because

of the demise of an honest and fairbusiness environment are invariably

the ones who are making a positive

contribution to the economy at large.

Businesses that were once loyal to

SA also reconsider their options in

this regard.

Strong action is required from all

stakeholders to curb the scourge of

white collar crime and we need the

government to take the lead in this. As

business we are committed to playing

our part. All leaders, whether they

are business leaders, political leaders

or spiritual leaders, must be selected

according to their ethical balance.

Qualities such as IQ (intelligence

quotient), EQ (emotional quotient) and

PhQ (physical quotient) should be takenas given.

A sustainable future depends on our

ability to put leaders in place with

the highest ethical balance or ethical

quotient. n

An ETHICAL balance

MANAGEMENT 19


By Graham Pirie

CEO at CESA

[email protected]
mailto:[email protected]://www.head-on.co.za/mailto:[email protected]:[email protected]


22/84USB133019E

Be a leader.Begin this journey

with an MBA from the USBContact us on +27 (0)21 918 4246

or [email protected] www.usb.ac.za/mba

MANAGEMENT20


Theres much in business thats uncertain, but you

can bank on one thing: you will go out of business

if your operations cannot respond to unexpected

change. That change could be anything from altered

market conditions to unexpected catastrophe.

Its also worth stating the obvious here: the world is nowa very small place, thanks to our connected business

models. In practical terms, changes at the other side of

the world impact us here in South Africa when once they

did not.

Two examples will make that point. The Japanese

earthquakes and consequent tsunamis in 2011 devastated

the country, but they also affected electronic supply

chains because factories manufacturing components were

destroyed. And then consider Kenyas billions in wasted

flowers and vegetables when the ash cloud from Icelands

Eyjafjallajokull volcano grounded flights to Europe for

more than a week in 2010.

By contrast, the potential disruptions that the 2010 World

Cup could have caused never materialised, thanks to good

advance planning.

Companies need to develop organisational resilience to

ensure agility in time of expected or unexpected change,

from tsunamis to fluctuating exchange rates. Operational

resilience covers a number of elements, but where do

you start to ensure that your business keeps functioning

during unforeseen circumstances?

One important component of operational resilience

is business continuity. It plays an important role in

increasing an organisations capability to continue

delivery of products and/or services at acceptable

predefined levels and provide an effective response

that safeguards the interest of stakeholders following a

disruptive incident.

The good news is that the International Standards

Organisation (ISO) has recently introduced a set of

standards for business continuity management. The

new ISO 22301 standard specifies requirements for

setting up and managing an effective Business Continuity

Management System (BCMS).

In other words, the new standard takes business

continuity beyond risk management by providing

processes for managing its implementation over the long

term, and the measurement of its maturity. Usefully,

the ISO has also produced guidelines in the companion

standard, ISO 22313.

Business continuity begins with developing a detailed

understanding of your organisation, right down to the

maximum tolerable period of disruption for each product

or service offered.

Thereafter, its possible to define a business continuity

strategy based on how to bridge the gap between the

companys business recovery requirements and its

current recovery capabilities. Its then a question of

implementing, managing (and monitoring) the strategy

over time: business continuity management, in fact.

This concept of managing the whole business continuity

process is vital, particularly because it includes testing

to see how effective the solution is. For this reason,

companies will increasingly find that auditors are no longer

satisfied with business continuity plans but are demanding

proof that the solution has been tested and actions to

address areas of weakness have been identified.

As the organisations implementation of business

continuity progresses, so will its resilience. n

Constant change is the hallmark of business today and business success depends on developing agileoperations that can respond to change.

Operational resilience

By Louise Theunissen

Advisory Services at ContinuitySA

[email protected]
mailto:[email protected]://www.usb.ac.za/mbamailto:[email protected]://www.mbaworld.com/http://www.efmd.org/http://www.aacsb.edu/http://www.usb.ac.za/http://www.usb.ac.za/mbamailto:[email protected]:[email protected]


23/84

imagine. change.

In Ricohs hands, for example, a black-and-white

printer evolves into a multifunctional creation

that meets, and exceeds, all the expectations of

the modern workplace.

Depending on the model you select, our black-

and-white printers streamline workflows with

outstanding print quality, copying, faxing and

colour scanning. They also offer your business

advanced security features

and the option of

integrated web browser functionality.

In the righthands, blackand whiteinspire greatcreativity.

Creative enough for your workplace?

Then contact Ricoh on 0800 111 014

or visit www.ricoh.co.za today!

When it comes to our

relationships and working

with society or communities,

we see our role and responsibility as

moulding, mentoring and educating

students that are competent, caring,responsible and productive, and are

well prepared for the workplace to help

build the economy of South Africa.

Our social responsibility is to provide

a platform for the development of

social and technological innovations

for the benefit of the society at large.

Therefore, our focus on community

engagement should be to work closely

with business and industry, government

and community organisations to

transfer our social and technological

innovations that should, in turn, help

solve our societal problems, not only

for the benefit of this region, but also

the rest of SA, Africa and beyond. In

teaching and learning, the mandate ofa university of technology is to produce

graduates with high level intellectual

and work-focused skills geared for

the workplace. We therefore cannot

operate in isolation from what the

industry, business and government

expects of our graduates. Our

competencies in applied research in

areas such as additive manufacturing,

advanced product manufacturing,

agriculture, and food safety can help

us to come up with innovative ways to

secure a sustainable food supply for the

benefit of the region and improve the

manufacturing capacity of the central

region. In order to achieve these

solutions, we have to work closely withthe manufacturing and agricultural

industries. The relationship between

our universities and industries is critical

to being innovative in knowledge

transfer and, in turn, for the upliftment

of our society at large. n

MANAGEMENT 21


What kind of responsibility does a university have to its surrounding community? How does interaction take

place between universities and with the society at large? And who benefits from the relationship?

Academic & SOCIAL interactions

By Professor Thandwa Mthembu

Vice Chancellor and Principal of

Central University of Technology

[email protected]
http://www.ricoh.com/http://www.ricoh.co.za/mailto:[email protected]://www.linkedin.com/company/1314286http://www.facebook.com/RicohSouthAfricahttps://twitter.com/RicohProPrinthttp://www.ricoh.co.za/http://www.ricoh.com/mailto:[email protected]


24/84

22

RENEWABLERENAISSANCE


25/84

Feature:

SUSTAINABILITY

& ENERGY

As the consequences of climate

change are exacerbated, we will be

hard pressed to change our ways. The

age of excess that some sectors have grown

used to will have to be mitigated by new

policies that trim superfluous expenditure,

making the entire systems more efficient.

Making the energy sector more efficient is

synonymous with being sustainable. Most

industries define sustainable energy as

the sustainable provision of energy thatmeets the needs of the present without

compromising the needs of the future. As

the earths stewards for the next generation,

we are obliged to look after the interests of

tomorrow.

In order to meet the needs of the present

without compromising the ability of future

generations to meet theirs, we need a plan.

Fortunately, there is one.

South Africa supports the UN Secretary

Generals Sustainable Energy for All

campaign; the initiative is based on three

pillars:

1. Ensuring universal access to modern

energy services

2. Doubling the rate of improvement of

energy efficiency

3. Doubling the share of renewable energy in

the global energy mix

But, like with all good plans, success

can only be achieved through successful

implementation and, as history has shown,

this is often where hiccups occur.

Governments and the private sector have

been challenged to work together to bring

sustainable solutions to fruition the

answers are readily available, its just about

bringing them to market.

At the opening address of the Power and

A renewable energy renaissance is

underway and businesses would be wise

to join in. Climate change is occurring and

whether or not scientists agree on the

cause, one thing is clear moving towards

cleaner energy sources will improve

the countrys energy policy and offer

opportunities for growth.


26/84

Electricity World Africa Conference,

the Minister of Energy, Ms Dipuo

Peters reiterated South Africas

commitment to renewable energy by

implementing the renewable energy

programme in accordance with the

Integrated Resource Plan 2010-30.

This policy document reveals SAs

electricity generation aspirations

over the next 20 years.

Eskoms Group Executive in

Sustainability, Dr Steve Lennon

supports governments initiative

and believes that, despite the

challenges, the plan is good as it

lays a solid foundation for future

energy requirements. From his

office overlooking the solar panelled

roofs of the carports, he says that

coal is a reality and will be around

a long time; however Eskom is

preparing to diversify its portfolio

of resources. This includes nuclear

power, which will eventually

account for producing about 23%

of SAs energy. Nuclear energy is

surrounded in controversy and fear

but if done properly and with the

latest technologies can be safe and

clean. Peters says that we need

to bring online 9600MW of nuclear

power by 2030. SAs electricity

demand cannot be met by green

power generation technologies

alone.

However, Anton Eberhard, Professor

at the University of Cape Towns

Graduate School of Business and

a member of the National Planning

Commission disagrees and says that

nuclear power is neither necessary

nor cost effective alternative

power sources are cheaper. He

argues for a new and comprehensive

power plan as the current one

is out of date and many of its

assumptions no longer apply.

Additionally, global developments

in the unconventional oil and

gas industry have been revived,

specifically because of shale oil.

According to a PwC report, Shale oil

the next energy revolution, lower

global oil prices due to increased

shale oil supply could have a major

effect on the future evolution of

the world economy by allowing

more output to be produced at the

same cost. Production of shale oil

will likely have a negative impact

on renewable energy plans. The

financial investment for renewables

becomes relatively less attractive

under a lower oil price scenario.

Chris Bredenhann, PwC Energy

Leader, says that as a non-oil

producing country, South African

consumers stand to benefit from

the anticipated lower oil prices

contained in the study. However, is

the case of renewable energy really

all about price? Surely, the benefits

of using renewables should outweigh

the advantages of the continuing

use of fossil fuels?

A balancing act

Its really about striking the right

balance. All proposed projects,

including renewables, attract

opposition in one form or another,

SUSTAINABILITY & ENERGY24


27/84

As one of the largest foreign investors in Africa, we know

firsthand about the health and economic impact that malariacan have on a community and its workforce.

Thats one of the reasons ExxonMobil is so committed to the

fight against malaria. Huge progress has been made malaria

deaths have decreased by 25 percent over the last decade

but theres a lot more to do. And ExxonMobil is committed to

doing our part.

So whether its exploring for or producing new energy

supplies, delivering innovative petroleum products or investing

in communities, ExxonMobil is developing more than oil and

gas we are helping to support Africas future.

To learn more about our initiatives across Africa, please visit

exxonmobil.com

An Africa free ofmalaria is an Africafull of possibilities.
http://localhost/var/www/apps/conversion/tmp/scratch_2/exxonmobil.comhttp://localhost/var/www/apps/conversion/tmp/scratch_2/exxonmobil.comhttp://localhost/var/www/apps/conversion/tmp/scratch_2/exxonmobil.com


28/84

Thepower behindrenewable energy

The IDC is the biggest supporter of tenders awarded in the

Department of Energys Renewable Energy Independent Power

Producers (REIPP) programme.

In the frst round o REIPP tenders, the IDC participated in twelve

successul bids, and seven more in the second round. The green

energy bids include wind power, concentrated solar power,

photovoltaic and small hydro projects.

Over the next fve years, the IDC will make available R25 billion

to und projects related to green industries.

The IDC is identiying and providing unding or many projects

that will contribute to building South Aricas industrial capacity

and creating jobs. Visit www.idc.co.za to fnd out more.

To apply online for funding of R1 million or more go to www.idc.co.za

Telephone:086 069 3888

Email:[email protected]
http://www.idc.co.za/mailto:[email protected]:[email protected]://www.idc.co.za/http://www.idc.co.za/


29/84

SUSTAINABILITY & ENERGY 27

but there is no escaping the fact

that in order to meet all our future

needs, we will need to adopt a hybrid

approach one where all forms of

energy production are embraced.

The opportunities are wide open for

bright and passionate people wanting

to start a business in renewable

energies.

As the single buyer of the Renewable

Energy Independent Power Producer

Procurement (REIPPP) programme,

which recently won the Green

Infrastructure Project of the year

award and which is allocated

significant funding in order to reach a

target of 3 725MW, Eskom is to beginreceiving bids for the third phase of

bidding on the 19th of August. 28

renewable energy projects (photo-

voltaic, concentrating solar power

and wind) are already under way

throughout SA at a cost of R47bn.

SA is also going to be involved in 18

Strategic Integrated Projects (SIPS)

throughout Africa. These high-impact

infrastructure projects are aimed at

supporting economic development

and service delivery in the poorest

areas. Peters emphasised that our

energy needs in the SADC Region

are interlinked and entwined; we will

further our engagements with SADC

counterparts on strengthening the

Southern African Power Pool. We will

also intensify our efforts aimed at

the development of an Integrated

Resource Plan for the region.

The level of access to energy is an

indication of a countrys economic

development and SA is wellpositioned to alleviate poverty in

Africa if it can effectively manage

its relationships. Partners in the

private sector should collaborate

with government in finding amicable

solutions. Addressing the brain

drain and skills shortages can be

championed through a number of

programmes, including but not

limited to bursaries and scholarships

for undergraduate and post-

graduate energy related studies and

international exchange programmes.

These are exciting times indeed for

the power producing and construction

industries; a lot of money is going

to be made. Lets just hope that

proper management and governance

procedures hold strong. Lets hope

that all stakeholders are engaged

and that there is value for the

greater communities. The renewable

renaissance under way should be

remembered as a time when wejoined together to improve our world.

It should be about taking cognisance

of our responsibilities noticing what

impact were having on the planet

and doing something to compensate.
http://www.gibb.co.za/http://www.gibb.co.za/mailto:[email protected]


30/84

28 SUSTAINABILITY & ENERGY

Low-cost energy efficiency programs, while effective to

meet short-term objectives, will no longer be enough.

Companies must ask themselves how they can adapt

their entire business to succeed in a world where carbon

has become a scarce commodity.

Carbon taxes

The two main carbon policy instrument options used by

governments are carbon taxes and emissions trading

(or cap-and-trade) programmes, which give emitters

the right to release greenhouse gas (GHG) emissions

at a cost. A carbon tax is a fixed price levy on the

carbon content of the use of fossil fuels, with the level

determined by the authorities. By contrast, emissions

trading programmes set a limit on the amount of carbon

or GHG emissions installations can emit, allowing

participants to trade allowances to cover their needs,

with prices set by market dynamics.

A carbon tax on direct emissions at a rate of R120 per

ton of carbon dioxide equivalent (CO2e) is proposed.

Paul Ben-Israel, Deloittes Leader for Sustainability

notes that this is in line with the Climate Change

Response White Paper approved by cabinet in 2011. A

basic tax-free threshold of 60% will apply during the

first period of the tax (2013-2019). Further relief for

trade exposed industries and process emissions will be

allowed.

The carbon credit system (carbon trading) was set up as

a market mechanism to reduce the impacts of climate

change through a penalty and incentive scheme. The

initial and primary trading mechanism is the European

Union Emissions Trading System (EU ETS) launched

in 2005. It should be noted that this system has come

under strain and is struggling to meet expectations.

This is largely because too many carbon credits were

allocated, driving the price down, thereby undermining

the process.

Through the EU ETS, the mechanism works on a cap

and trade paradigm, whereby country signatories

meeting specific criteria are obliged to reduce their

emissions against a stated cap. While the EU battlesits own economic hardships, advocates for action on

climate change are going to have to look elsewhere for

progress.

Ben-Israel remarks that understanding that

participants (companies) may not always be able to


31/84

1. Introduction

Most oil filled transformers used in

supplying power to plants, buildings

and network applications are filled

with mineral oil. This has been the

technology since the late 1800s.

However with escalations in power

demand and aging network there is

an increased failure of transformers.

The limitations of using mineral-

based dielectric fluid with the

above increased demand and risk

of failure are the combustibility and

environmentally unfriendliness of

mineral oils.

BIOTEMP is a superior dielec tricinsulating fluid combining

environmental friendliness, superior

fire resistance and high temperature

stability with excellent dielectric

characteristics. BIOTEMP is a natural

ester fluid made from renewable

and biodegradable vegetable-

based oil.

2. Customer benefits

Environment- BIOTEMP is 99%

biodegradable. Mineral oil is treatedas toxic waste.

How much will a major mineral oil

spill clean-up cost you?

How much would it cost you in

revenue lost per day if you are not

allowed to operate one of your

substations due to environmental

reasons?

Safety - BIOTEMP has a 360C fire point

as compared to mineral oils 180C.

How much would you save in

maintenance and rehabilitation

costs if you dont need a deluge

system and/or fire barriers?

How much lower would your

insurance premiums by reducing

the risk of explosion and fire?

Overload capacity - BIOTEMP allows

higher hotspot temperature without

reducing the insulation system

lifetime thanks to its greater ability to

hold moisture (10 times more than

mineral oil)

What would be the value to

you of a 10% inherent increasein capacity of the transformer

loading?

What would happen to you capital

budget if you gained 70% longer

times for planned loading beyond

nameplate?

3. Environmental benefits

Renewable resource - BIOTEMP is

completely derived from vegetable

seed oil and is 100% renewable.

Non genetically modified organism -

BIOTEMP is made out of 100% natural

High Oleic Sunflower growing mainly

in Europe and North America

Biodegradability - BIOTEMP is

readily biodegradable and is 99%

biodegraded within 21 days.

Non-toxic waste - BIOTEMP is non-

toxic so spills can often be disposed

of through normal means and not

treaded as hazardous waste.

BIOTEMP produces less and non-

toxic fumes are produced during

combustion

Low-carbon footprint- Near

neutral ca rbon footprint due to

the negative carbon footprint of a

vegetable-based oil production.

4. Economical benefits

Reduced or delayed investment

- Cellulose insulation lasts

approximately four times longer in

BIOTEMP than in mineral oil. This

translates to longer replacement

intervals. Delay in investment

of additional new equipmentcould a lso result due to the

overload ability of BIOTEMP filled

transformers.

Reduced maintenance cost

BIOTEMP is designa ted less-

flammable and thus certain

installations do not require fire

suppression systems or fire barriers.

This provides savings in installation

and maintenance of such systems.

Higher revenues (overload ability

and operational flexibility) -

BIOTEMP filled transformers has the

ability to be overloaded and could

mean higher revenues during peak

demand periods without sacrificing

transformer life.

Reduced risk of environmental fines

-BIOTEMP is 99% biodegradable

and non-toxic and BIOTEMP spills

are normally disposed through

normal means.

BIOTEMPReliability, Sustainability, Efciency

Contact person: Wilma Muller Email: [email protected] Tel: 0

Combined Final Version

Documents

Transcript of Combined Final Version