COLUMBUS REGIONAL AUXILIARY Educational/training ... · 5/19/2016  · General Orientation (2...

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1 S:\VS\RECRUIT\ADULT VOLUNTEER SERVICES Updated: May 19, 2016 COLUMBUS REGIONAL AUXILIARY We will process your application and call you for an appointment to discuss your becoming a member of the Columbus Regional Auxiliary. Volunteers must attend a two-hour orientation workshop prior to training on a place of service appointment. After orientation, new volunteers are assigned to a volunteer “Buddy” or department supervisor for specific training and completion of the department specific checklist. Once the training and checklist are complete, you may assume your volunteer duties on the chosen shifts you will work. Educational/training requirements: General Orientation (2 hours) Individual service training (3-6 hours) Adult Volunteers are REQUIRED to have a PPD Skin Test and criminal background check. The expenses of these requirements are discussed at interview. We ask that you commit to a minimum of 100 hours of volunteer service in each 12 month period. Some services are flexible and can be arranged to fit your busy schedule. Shifts are based on a 3or 4 hour block of time. Multiple shifts and service placements are available throughout the week. Shifts and service placements are scheduled with the Director of Volunteer Services. VOLUNTEER AREAS OF SERVICE Columbus Regional Auxiliary volunteers are a special blend of people who share a common purpose; helping others by giving of themselves. Volunteers can help in a number of services. Some of them are listed below. Please remember some of these services are very flexible and can be arranged to fit the busiest people’s schedules. QUALITY OF CARING is what volunteering with the Columbus Regional Auxiliary is all about. Volunteers are part of the Columbus Regional team. In each service, volunteers ensure that guests and patients receive prompt responses, attentive attention, assurance and empathy. We are excited to welcome you as part of the Volunteer Team and work with you as you begin your volunteer journey. KEY Midtown Medical Center = MMC Northside Medical Center = NMC

Transcript of COLUMBUS REGIONAL AUXILIARY Educational/training ... · 5/19/2016  · General Orientation (2...

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COLUMBUSREGIONALAUXILIARY

WewillprocessyourapplicationandcallyouforanappointmenttodiscussyourbecomingamemberoftheColumbusRegionalAuxiliary.Volunteersmustattendatwo-hourorientationworkshoppriortotrainingonaplaceofserviceappointment.Afterorientation,newvolunteersareassignedtoavolunteer“Buddy”ordepartmentsupervisorforspecifictrainingandcompletionofthedepartmentspecificchecklist.Oncethetrainingandchecklistarecomplete,youmayassumeyourvolunteerdutiesonthechosenshiftsyouwillwork.

Educational/trainingrequirements:GeneralOrientation(2hours)Individualservicetraining(3-6hours)

AdultVolunteersareREQUIREDtohaveaPPDSkinTestandcriminalbackgroundcheck.Theexpensesoftheserequirementsarediscussedatinterview.Weaskthatyoucommittoaminimumof100hoursofvolunteerserviceineach12monthperiod.Someservicesareflexibleandcanbearrangedtofityourbusyschedule.Shiftsarebasedona3or4hourblockoftime.Multipleshiftsandserviceplacementsareavailablethroughouttheweek.ShiftsandserviceplacementsarescheduledwiththeDirectorofVolunteerServices.

VOLUNTEERAREASOFSERVICEColumbusRegionalAuxiliaryvolunteersareaspecialblendofpeoplewhoshareacommonpurpose;helpingothersbygivingofthemselves.Volunteerscanhelpinanumberofservices.Someofthemarelistedbelow.Pleaseremembersomeoftheseservicesareveryflexibleandcanbearrangedtofitthebusiestpeople’sschedules.QUALITYOFCARINGiswhatvolunteeringwiththeColumbusRegionalAuxiliaryisallabout.VolunteersarepartoftheColumbusRegionalteam.Ineachservice,volunteersensurethatguestsandpatientsreceivepromptresponses,attentiveattention,assuranceandempathy.WeareexcitedtowelcomeyouaspartoftheVolunteerTeamandworkwithyouasyoubeginyourvolunteerjourney.KEYMidtownMedicalCenter=MMCNorthsideMedicalCenter=NMC

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BOOKCART Volunteerstakemagazinesandbookstothepatients'roomsandwaitingareas.Allbooksandmagazinesaredonated.HOURS:FlexibleShifts;allhospitals

JOHNB.AMOSCANCERCENTER-InfusionCenter Volunteerassistandcomfortthepatientsandfamiliesandbyassistinginthechemotherapysuite.(PatientscurrentlyundergoingCancertreatmentsmaynotvolunteerintheCancerCenter)HOURS:Monday–Friday;anyhoursbetween8:00AM-5:00PM;JBACC

JOHNB.AMOSCANCERCENTERINFORMATIONDESK Volunteerswelcomeeveryonewhoenters,givedirections,walkwithnewpatientstothedepartmenttheyneedtogoto,andanswerthephone.HOURS:Monday–Friday;7:00AM–11:00AM;11:00AM–3:00PM;3:00PM–6:00PM;JBACC

CHILDREN’SCENTERPLAYPALS PlayPalsvolunteersspendtimeplayingwithandholdingsickchildren.Volunteersalsotakeactivitiestothechild'sbedside.Whenthechildcangototheactivityroom,volunteersplaywiththechildren.VolunteersalsoassisttheNursingStaff.HOURS:Monday–Friday9AM–5PM

EMERGENCYDEPARTMENT Volunteersserveasliaisonsbetweenfamiliesandnursingstaff;actascouriers;escortpatientstonursingunits;minimizepatientandfamilyanxietiesinemergencysituations;andassistwithclericalfunctions.Volunteersanswerthephone;getmedicalrecordsorfoodtrays;takepatientstoC.T.andultrasound.HOURS:Sevendaysaweek;anyhoursbetween9:00AM–11:00PM;MMC

FAMILYROOMDESK VolunteersassistwithfamiliesofpatientsintheIntensiveCareUnitsandmonitortheirvisits.Somefamiliesarefromout-of-townandthehospitalbecomestheirhomeawayfromhomewhiletheirlovedoneisinthehospital.Volunteersprovidesomeonetotalktoandhelpmakethemawareoflocalfacilities.HOURS:Sevendaysaweek;anyhoursbetween9:00AM–8:30PM;MMC

FOODSERVICES Volunteersassistbydeliveringlatetraysandnourishmentstothefloors;conductingpatientsurveys;fillingbeverageorders;servingonthecafeterialine;cleaningthetablesinthefountainfoodcourt;restockingsupplies;andperformingclericalduties.HOURS:Sevendaysaweek;anyhoursbetween9:00AM–6:00PM;MMC

GUESTRELATIONSDESK Volunteersassistbygivingdirections,patientconditionreports,androomnumberstoguestsandvisitors.HOURS:Sevendaysaweek;anyhoursbetween9:00AM–9:00PM;MMC,andSpringHarbor

GIFTSHOPs Volunteershelpcustomerswithideasandsuggestionswhentheyneedtopickoutjusttherightitemtobrightensomeone’sdayorpicktheperfectbabygifttocelebratethishappyoccasion.HOURS:Monday–Friday;9AM–8:00PM;Saturday–Sunday;1:00–6:00PM;NMCandMMC

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HEALINGNOTES Individualvolunteersorgroupsareinvitedtoperform.Volunteerssharetheirmusicaltalent.HOURS:Flexible

LABORATORY Volunteersassistwithclericaldutiesanddistributionofreports.Theyinteractwiththestaffaswellaswithpatientsandfamilymembers.HOURS:Monday–Friday;anyhoursbetween8:00AM–5:00PM

LIBRARY VolunteersassisttheLibrarianwithmaintainingbooksandfiles;sendfaxestoindividualsaskingforinformation;andmaintaintapefiles.Volunteersneedtobeabletoliftaheavybookontoanuppershelf,climbasmalllibrarystool,andhavebasicknowledgeoffilling.HOURS:Monday–Friday;anyhoursbetween8:30AM–4:30PM

NEONATALINTENSIVECAREUNIT Volunteerswelcomeparentsandvisitorsandhelpvisitorsnavigatetheenvironment.Thealsoteachandmonitorhandhygienetoeveryonewhoenterstheunit.HOURS:Sevendaysaweek;anyhoursbetween9:00AM–8:00PM

NURSINGUNITSATNORTHSIDEMEDICALCENTER Volunteersassistbyansweringthephoneandpatientcalllightsandbyprovidingthepatient’snon-clinicalneeds.HOURS:8:00AM–4:00PM

PLAYPAWS “DeltaSocietyCertified”pethandlersandtheirdogsvisittheChildren’sCenterandNursingHomes.Thesevolunteersanddogsprovideincreasedsocialization,enhancethepatient’sactivitylevel,andprovideopportunitiesforlaughterandplay.HOURS:VisitsarescheduledthroughPAWSColumbus,Inc.

OFFICEASSISTANT VolunteersassistintheVolunteerServicesofficebyansweringthephone,typing,filing,workingwiththecomputer,andperformingotherclericalduties.HOURS:Monday–Friday;anyhoursbetween9:00AM–4:00PM

PASTORALCARE Volunteersworkhand-in-handwiththehospitalpastor.Volunteerscontactnewlyadmittedpatientsandpre-surgerypatients,visitforafewminutesandidentifyanypastoralneedsthepatientmayhave.HOURS:Sevendaysaweek;anyhoursbetween9:00AM–5:00PM

PATIENTREGISTRATION Volunteersadmitandtransportpatients.Volunteersdelivertransferpapersandescortnewpatientstotheirroomsordepartment.HOURS:Monday–Friday;anyhoursbetween9:00Am–5:00PM;MMC

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SHOPCART Volunteerscirculateamongtheroomsofferingpatientsandfamiliestheopportunitytopurchaseitemssuchas,toiletryitems,toys,magazines,“sweetsandtreats”plants,etc.HOURS:Monday–Friday;anyhoursbetween9:00AM–8:00PM

STITCHES Craftyvolunteerswhoaregoodwiththeirhandsorcansew,crochet,orknitareneededtomake“heartpillows”fortheBreastCancerpatients,ChristmasstockingsandfunprintpillowcasesfortheChildren’sCenter,capsandbootiesforHighRiskNurserybabies,oryourownspecialtalent.SomesuppliesareavailableintheAuxiliaryworkroom.HOURS:Flexible

SURGERY Volunteersescortpatientsthroughoutthesurgerydepartment,assistinthefamilywaitingroom,actasliaisonsforthefamilies,keepthepatients'logbook,andperformotherclericalduties.ThisserviceincludesSurgery,OutpatientSurgery,RecoveryRoomandEndoscopy.HOURS:Monday–Friday;anyhoursbetween9:00AM–5:00PM;MMCandNMC

WOMENHELPINGWOMEN Volunteersserveasliaisonsbetweenfamiliesandnursingstaff,actascouriers,escortpatientsandfamilymembers,assistwithclericalfunctions.Volunteersdoamyriadofduties,suchas,answerthephone;getmedicalrecords,foodtrays,andanythingthatfreesthenursesanddoctorstobeabletohelppatientsneedingimmediateattention.HOURS:Monday–Friday,anyhoursbetween9:00Am–5:00PM

SPECIALEVENTS Theseeventsareforwhenvolunteerscannotvolunteeronaregularbasis.Volunteersareencouragedtosignupfortheseevents.SomeoftheseeventsareBloodDrives,BooksAreFun,JewelrySale,Sweets&Treats,anddecoratingforChristmas,Children’sMiracleNetworkTelethon,TreeofLight,andSeniorFocusPrograms.It’sfunandagreatwaytomeetothervolunteers.Checkthebulletinboardfortheseeventsandsignup.

UNIFORMSHOP EveryonelovesscrubsandmostmedicalpersonnelMUSTwearthem.TheUniformShopisstockedfullofeverythingthestaffneedsandcouldeverwant.Volunteersaretheretoassiststaffastheyselectwhattheyneed.There’sseldomadullmomentasdutiescanvaryfromwaitingonacustomertorestockingmerchandise.HOURS:Monday–Friday;anyhoursbetween10:00Am–5:00PM

SPECIALTALENTS IfyouhaveaspecialtalentyouwouldliketosharepleaselettheAuxiliaryOfficeknow.Yourtalentmaybejustwhatwearelookingfor.