Colleen E. Malone1240 67th Street CollEMalone@gmail.comDowners Grove, IL 60516 (630) 862-0173

Work Experience The Chicago School of Professional Psychology (TCSPP) – Admissions Coordinator – Chicago, IL Fall 2014 – Current

Support Admissions leadership team with planning and managing office facilities, and developing and communicating objectives

Responsible for executing all on- campus events for prospective students; including procurement and logistics Plan and coordinate on-site and virtual interviews for admissions program Organize and manage monthly Graduate student job fairs; directing travel and stay, while meeting budget Partner with Marketing to develop and maintain Admissions program material inventory Exhibit dynamic use of creativity and knowledge to market the college in accordance with recruitment plans Manage social media presence for Chicago campus programs engaging with prospective students, current students

and alumni Recruit, train and promote the Student Ambassador program to current students to participate in the Admissions

process for prospective candidates Recruit and assist in hiring and training Federal Work Study students

TCSPP – Admissions Counselor – Chicago, IL Spring 2013 – Fall 2014 Provided in-depth counseling to qualify prospective students to match the best program to their educational goals Achieved performance goals for six plus terms per year by maintaining targeted conversion metrics (98%

reviewable students’ files to accepted offers) at each stage of the admission process Participated in the Women’s Leadership Initiative in which we organized and hosted guest lecturers, panel

discussions, peer-led mentoring groups, coaching sessions and community volunteer projects Actively involved in and developing presentations for the Professional Development Program; a career

development and training initiative driven by interests of fellow employees Realized improvements to new hire training and on-boarding by working directly with HR and training teams

MIR & Associates – Territory and Account Manager – Burr Ridge, IL Spring 2012 – Spring 2013 First associate to complete a sale of a mobility package, and to initiate a relationship with the new Reselling Client Participated in new campaign initiative, developed and tested successful “Pitch” strategies Drove effort to redesign new hire training and on-boarding activity schedule, including performance evaluations

American InterContinental University – Community Relations Manager – Lombard, IL Fall 2010 – Spring 2012 Implemented an institutional effectiveness inquiry tracking system to Success Centers to demonstrate trends Assisted in filling the CRM position and created a training module for both Success Centers’ new hires Researched local events to create inquiry generating and branding opportunities within community Built relationship between Joseph A. Bank and the Career Services Dept. resulting in students’ eligibility for their

higher education discount program

Target – Executive Team Leader – Softlines – Hodgkins, IL Fall 2008 – Fall 2010 Consistently managed a team of 15 plus employees daily while scheduling rotating shifts Mentored and promoted three Team Leaders; conducted evaluations and administered disciplinary actions Recommended by the District Team Leader as a Softlines resource for area Target stores Participated in successful corporate ‘Store Assurance’ visits which required cross- team collaboration

Education The Chicago School of Professional Psychology: Master of Arts (MA) In Organizational Leadership Fall 2016 The University of Iowa: Bachelor of Science (BS) in Psychology; Minor in Aging Studies Spring 2008

Personal Activity and Leadership Involvement Participant and volunteer for Yearly Service Month at TCSPP Fall 2014 – Current Ongoing volunteer and participant in Youth Guidance (BAM and WOW) events Summer 2013 – Current

References available upon request