Collaboration through technology:Moving from possibility to practice

Noel McDaid, Jisc account manager

Session deliverables

Definition of collaboration

What Jisc can provide/support to support & examples of use

Collaboration in Practice (Northern Ireland) – Celine McCartan

Discussion / Q&A

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Collaboration definition

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Jisc… the things we do

Shared digital infrastructure and services

Expert and trusted adviceand practical

assistance

Sector wide deals with IT vendors and commercial

publishers

Collaboration definition

Student to Student

Lecturer to Student(s)

Lecturer to Lecturer

External to student/staff

Organisation to Organisation

Examples:

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What collaborative services do Jisc have?

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The Janet network

» Why is that important?

» How does that impact me?

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Unimpeded Research

Media rich resources

Cloud campus

Distance Learning

Real-time Collaboration

The network peers

BBC (Pacific Quay)

HEAnet

SWAN(Glas)

SWAN(Edin)

Glasgowand

Edinburgh

IXLeeds

Leeds

OneConnect

HEAnet

Google

Akamai

VM for LGfL

GammaNHS N3Synetrix

Exa NetworksInTechnology

IXManchester

Manchester

Global Transit Level3

Google

Netflix

BBC

Init7

Microsoft EU (via TN)

VM for LGfL

Limelight

BBC (HD 4K pilots)

RM for Schools

Microsoft EU (via TN)

Google

VM for LGfL

RM for Schools

Akamai

Globelynx

InTechnology

Simplecall

Updata

Logicalis UK

Pipex / GXN

INUK

Voicenet

Virgin Radio

LINX multicast

GÉANT+

Gamma

Redstone

Voicenet

Telekom MalaysiaSimplecall Amazon Limelight Datahop NHS N3

Akamai BTnet AQL Bogons

Global Transit Tata

Global Transit Level 3GÉANT

Telehouse North and West

Telecity Harbour Exch.

LINX

100Gbit/s10Gbit/s1Gbit/s

The Janet network provides 1 Terabit/second of external connectivity

Cloud services and support from Jisc

Helping institutions to move to the cloud

» Co-location and shared data centres

» Financial X-Ray – understand the costs of your IT services

» Data archiving framework agreement

» Arcus portal for institutional management of Amazon Web Services usage

» Board and committee paper management

» Deals with Google and Microsoft for their cloud collaboration suites

Collaborate with Vscene

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Free of charge!!

Vscene Infrastructure

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ISDN endpoint

Telephone

H.323/SIP Endpoint

Cisco MCUs

ISDN Gateways

Visimeet Servers

Vidyo Portal

VidyoReplayCluster

VidyoRouterPool

VidyoGatewaysH.323/SIP Endpoint

Jisc

VCS Infrastructure

STREAM

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» Add a guest page

What are they doing with it?

We need to improve the teaching use

figures… because its perfect for that!!

Broadcast classes/lessons - streaming

Recording of sessions/lessons

Student group work - collaboration

Student presentations

Assessment feedback

Collaboration projects between external partners

Course planning

Use cases

Use Cases

Broadcast classes/lessons – streaming

» Lecturer wishes to provide a live stream of a workshop or presentation to multiple students over multiple courses.

» Lecturer has found expert speaker and they are agreeable to provide a presentation online.

» Organisation wishes to broadcast free content externally to participants without them having to register

» Similar to ustream/livestream

Use Cases

Recording of sessions/lessons

» Lecturer wishes to record online workshop/presentation to upload or link to their VLE. This will allow students to reinforce the topic or catch up.

» Lecturer conducts online feedback to individual students or groups. They wish this to be recorded as evidence and record of feedback.

» Lecturer has an assignment that requires groups to participate and hold regular group meetings. This is to be recorded so that the lecturer can ensure that these meetings happen and are conducted appropriately.

Use Cases

Student group work – collaboration

» Lecturer sets an assignment to students that requires collaboration, group/team work.

» Some students will not be able to make face to face meetings but can make online meetings.

» Some students don't have PC’s at home but have tablet or smartphone devices.

Use Cases

Student presentations

» A lecturer may wish to set an assignment which has an element of presentation.

» This may also require peer review

» This presentation will be recorded as form part of an assessment/portfolio

Use Cases

Feedback

» A lecturer may wish to provide feedback to a student or student group using an online tool.

» This can involve screen sharing so the lecturer can highlight specific areas of concern or point the students towards resources.

» This will allow the feedback to be recorded and the student(s) can be clear of any follow up actions.

Use cases

Collaboration projects between external partners

» Lecturing staff may wish to collaborate with external commercial companies or with other educational/research bodies.

» This collaboration might be international

» Participants might be restricted to use traditional VC including ISDN VC

Use Cases

Course planning

» It is required for course teams to meet on a regular basis to plan and review courses

» It is not always possible for everyone to be in the one site for these meetings.

» Organisation wishes to save money on staff travelling between sites

Use Cases

Subject experts (eg Janet content providers)

» Lecturing staff may find subject experts that can add value to a lesson.

» This expert may only have access to traditional VC systems and can not get approval for desktop client install

Why not use....?

Pros:

» Free

» Multiple participants

» Video/Audio

Cons:

» Forces skype client

» Not standards based

» Can’t use traditional VC

» Cant add guests

» Not browser based

» Security concerns with client

» Pros:

• Part of Campus agreement

• Browser & client based

• Integrated into office

» Cons:

• Not free

• Client based for mobile devices

• Universities

• Further Education Colleges

• ACL/ Specialist Colleges

Higher and Further Education (DfE funded)

• Any publically funded research facilities

• Collaborations with education

Research organisations (Funded/Self funded)

• Primary & Secondary education

• Work based learning – where publically funded

Government funded schools (for small fee)

Who can use the service?

Vscene future

Vidyo

Integrate scheduled

VC features

Uniform layout in

call

Recording for every V

room

Skype for Business

No plugin-browser VC (WebRTC)

SIP Telephone to V rooms

Scaling on Demand

Mobile App

Big ticket feature for late 2016

Benefit of new

infrastructure

Vscene Future

WebRTC for browser videoconferencing

Vscene plugin for Moodle or Blackboard (and other

VLEs)

Improve the Automated Test and QA service

Vscene Mobile Videoconference App for phone or tablet

Chat Facility for any conference or Virtual Room

Virtual room functionality

Integration with MS Outlook

Lync and Skype for Business integration with Vscene

Simplify the Reporting system

vscene.jisc.ac.uk

vscene.ideascale.com

What is eduroam?

Provides authenticated network roaming for wireless devices across organisations

Allows users (researchers, teachers, students, staff) from participating institutions to securely access the Internet from any eduroam-enabled institution

Based on the principle that the user's authentication is done by the user's home institution, whereas the authorisation decision allowing access to the network resources is done by the visited network

Benefits for your organisation

Jisc’s vision for eduroam

Throughout education

Public spaces e.g.

museums and public

libraries

Public transport –trials have

been conducted

on the greyhound

buses

City wide –e.g.

Portsmouth Connected City project

Janet txt

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Janet txt

» Safely and securely distribute SMS messages that can be accessed from any internet enabled device

» Integrate into management information systems to:- send timely information on course changes, site closures, reminders, tutorials, deadlines, etc- Receive feedback from students and staff

» Message individuals and groups

» Real time delivery confirmation

A comprehensive suite of secure SMS messaging services provided by PageOne

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Streaming & Lecture Capture

Streaming & Lecture Capture

• Approached by customers

• Focus Groups

• Lecture Capture is used by 63% of institutions and 65% are using media streaming tools*• *2014 Survey of Technology Enhanced Learning for higher education in the UK By Richard Walker,

Julie Voce, Joe Nicholls, Elaine Swift, Jebar Ahmed, Sarah Horrigan and Phil Vincent

Procurement Framework

• Community defined prioritised features

• Multi supplier framework• At least 3 suppliers & a ‘Preferred Supplier’

• approved suppliers host their services and storage on Janet network

• Institutions can use framework:• A) Directly purchase from the ‘preferred supplier’• B) Engage suppliers in a mini competition

Anchor Tenants

• We would like up to 10 institutions to be listed on the procurement as ‘Anchor Tenants’

• Not a commitment to purchase

• Indicates a strong vote of interest

• Demonstrates an active market to suppliers

jisc.ac.uk

Except where otherwise noted, this work is licensed under CC-BY-NC-ND

Noel McDaid

Jisc account manager

noel.mcdaid@jisc.ac.uk

Questions??

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Session content

Context for Collaboration in Further Education in NI

Collaboration Programme Development

System, Technology & Services Project

FE PLC Portal

Reflections

43

Collaboration Programme

UK public sector debt, March 1998 to August 2015

Austerity

Other NI Strategies

Voluntary Exit

S t r a t e g i c C o n t e x t o f F u r t h e r E d u c a t i o n

UK - Area Reviews

Departmental Re-organisation

2000Training Centre Merger

2005‘FE

means Business’

2007College Mergers

2012NDPB Status

2016‘FE means Success’

1997Incorporation Collaboration…a theme throughout

F u r t h e r E d u c a t i o n – Re s p o n s i v e C h a n g e

» To champion and support the delivery of the a shared services initiative in the Further Education sector

» To encourage the sharing of best practice and partnership working between colleges

» To promote collaboration through linkages between projects in the context of the further education strategy

» To develop, deliver and implement a new shared IT system for the further education sector

» To develop shared working in corporate services and associated business processes.

» To manage associated change and support the development of the further education sector.

C o l l a b o r a t i o n P r o g r a m m e O b j e c t i v e s

P r o g r a m m e D e v e l o p m e n t - A C o l l e g e B u s i n e s s M o d e l

Resources-Workforce

Customers -Students

Product -Curriculum

Market -Business &

Industry

Communications/Governance

Systems/ Technology

C o l l a b o r a t i o n P r o j e c t s - A l i g n e d t o F E S t r a t e g y

Promoting Success

Curriculum Content &

Delivery

Economic Development

Social Inclusion

Ensuring Quality

Excellence –Quality &

Performance

Governance & Leadership

Communications

Enabling Support

College Partnerships (Systems & Technology)

Funding & Sustainability

C o l l a b o r a t i o n P r o j e c t S p o n s o r s

Systems. Technology & Services

Curriculum Development

Communications

Workforce excellence

Economic Development

Social Inclusion

Ye a r 1 Ta r g e t D e l i v e r a b l e s

Feasibility of Shared Services Review Completed

Colleges Information System Design, Business Case and Procurement Advanced

Technology Platform for Shared Resources Established

Centralised Staff Development/CDP Materials Facility

Joint Marketing Activities

Curriculum Project – initial development

Develop & Commence Implementation of FE Communication Plan

Economic Development/Social Inclusion Project Development Commenced

C o l l e g e S y s t e m s & Te c h n o l o g y I s s u e sS

tud

ent

Exp

erie

nce

&

Exp

ecta

tio

ns

Procurement & Support

System Obsolescence

New

str

ateg

y -

dat

a re

qu

irem

ents

Jisc support…

Market information and shared research to inform project

Project Assurance (expert

advice & assistance)

Technology to support learning –

Baseline Study

Student Management

System

(incl. timetabling)

Technology to

Support Learning

Virtual Learning

Environment

Other technologies to

support Learning

INFRASTRUCTURE

FinanceHR (Incl. Payroll)

College information Systems

Other Systems & SMART

Technologies

1.

2.

3. 6.

5.

4.

S y s t e m s , Te c h n o l o g y S e r v i c e s S c o p e

Business Case- Sept 2016

• Market engagement

• DAO06/15

Specifications

• Student Information System

• HR information System

• Financial Management

Technical Issues

• Infrastructure

• Cloud

• Software as a Service

Procurement

• CPD

• Framework

• Evaluation criteria

Customisation

• Management Reporting

• Funding

• Statistics

• Testing

Implementation

- Sept 2018

• Pilot

• Data Migration

• Resourcing

• Roll Out Plan

• Training

• Communications

• Review

I n d i c a t i v e P r o j e c t P l a n

C o l l e g e I n f o r m a t i o n S y s t e m s

T h e P o r t a l

A portal of educational resources and support

for technology enhanced learning which will be

available to all FE college staff to support the

implementation of curriculum change at Levels

2 and 3.

» To provide a central repository for the sharing of materials to support the curriculum change for Apprenticeship & Youth Training Strategies.

» To provide an efficient solution to support wider collaborative working by providing access to shared resources, materials and college information.

» To provide an effective longer term solution to support and improve teaching and learning through content development.

» To ensure maintenance of the Portal including appropriate ongoing hosting services and promotion of use.

P o r t a l O b j e c t i v e s

F e a t u r e s

Upload Resources

Document Repository Searchable Database

Single Sign-On

Responsive Design Community Driven

Single Sign on

Single sign on provides a seamless integration with current

college systems, users have the ability to access the site

using their current college credentials.

The portal has been build using the latest responsive

design techniques that will allow users to access the site

on a wide range of portal devices such as tablets and

smartphones.

The Document Repository is used for storing new course

specifications and other FE College information…

R e s p o n s i v e d e s i g n

D o c u m e n t R e p o s i t o r y

U p l o a d R e s o u r c e s

Users will be able to upload resources to the portal for

sharing with the sector. Resources will be tagged & rated

with users having the ability to make comments and

suggest enhancements.

The portal has been designed to be community driven.

Staff from each of the colleges contribute to the tools,

resources and blog. All content is rated by the community

with help provided through a community driven forum.

All content of the portal is searchable with users able to

find appropriate content quickly and easily.

C o m m u n i t y D r i v e n

S e a r c h a b l e D a t a b a s e

Demo

https://portal.collaborateni.ac.uk/

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DEMO Fallback

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6 M o n t h Re p o r t – A c h i e v e m e n t s

» Programme development including stakeholder engagement with key College staff, Governors, Departmental officials and other parties

» Agreement has been reached on College sponsor roles

» High level Communications Plan developed for the Programme

» Collaboration Programme Risk Register prepared considering strategic; financial; operational; reputational; project specific risks

» STS Project Governance established; market engagement exercise completed; Procurement Strategy developed; research including study visit

» Ongoing development of Student Management System specification; Project Business case, Legal T&Cs; detailed project planning

» Portal platform delivered……

» Additional resourcing for sector - £275k

» Service feasibility review with Enterprise Shared Services

» 2 No Pilot FE sector Good Practise events

6 M o n t h Re v i e w – Re f l e c t i o n s

Communications

Persistence / Relentlessness

Effective Planning

Sharing Good / Best practise

Business processes

Optimise resources

Keep it simple

Data driven decision-making

Utilise support available

Upgrade the student experience

C o l l a b o r a t i o n t h r o u g h Te c h n o l o g y- F u r t h e r C o n s i d e r a t i o n s

Infrastructure development – coordinated approach to connectivity, digitalisation, cloud technology, phased

= positive impact on student experiences

Developing and sharing technology to support enhanced learning - FE e-learning strategy and development plan

= improved use and efficiency of resource

Partnership approaches with third parties to increase leverage, profile and opportunities

= sharing best practice and innovative technology