Collaboration Packaged Solutions

Cisco Cross Architecture Forum

Nizar Saadi Collaboration Partners BDM

Maroc, le 21 Mai 2015

Cisco Packaged Solutions built for Collaboration

Cisco Confidential 2 C97-732501-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Our Mission in the Collaboration Architecture

Every Room

Every Desk

Every Pocket

Every App

Cloud Fabric


Simplicity Requires an Architectural Approach Cisco’s Comprehensive Collaboration Architecture

Consistent Experience

Collaboration Services

SDN and Automation

Medianet Edge Services

Management Location Security Network-Based Platform

Deployment Models On Premises Cloud +

Content Sharing

Conferencing

Scheduling and Calendaring

Messaging and Recording

Voice and Video

IM and Presence

Portable Identity

Workflow

Browser and Mobile

Home Office Work Office Small Group Spaces

Larger Spaces Boardrooms


Cisco Business Edition 6000S/6000/7000 Packaged Solutions: Your Way to Collaboration


Large-scale

BE7000H

1000+ Users 3000+ Devices

5-10 Apps/Server

Ideal for large-scale Voice/IPT

Video Conferencing Contact Center 3rd Party Apps

(Q1 CY’15)

Different Capacities Mod

el O

ptio

ns

Bas

ic IP

T to

Ful

l Col

labo

ratio

n

Maximum Customer Size in Users

BE6000 Family

BE7000 Family

Large-scale BE7000M

1000+ Users

3000+ Devices 4-6 Apps/Server

Ideal for large-scale

Voice/IPT Contact Center 3rd Party Apps

Medium-scale BE6000H

1000 Users

2500 Devices 8+1 Apps

Ideal for medium-scale

Voice/IPT Video Conferencing

Contact Center 3rd Party Apps

Medium-scale BE6000M

1000 Users

1200 Devices 4+1 Apps

Ideal for medium-scale

Voice/IPT Contact Center 3rd Party Apps

Small-scale BE6000S

150 Users

300 Devices Core UC Apps Only

Ideal for small-scale

Voice/IPT Point to point video

(Q1 CY’15)

Common Collaboration Software | Licensing Framework | Management tools | Seamless Migration

150 1000 1000 1000+ 1000+

Now: Cisco Business Edition Portfolio Packaged Collaboration Solutions for Companies of Every Size


Better Together: Communication and Collaboration

§  End-to-end collaboration for every user, device, and location

Differentiated Communications

§  Cost-effective, high-quality packaged designs

Simple Deployment and Management §  Ready to activate and easy to

deploy, manage, and use

Complete Service Offering Open and Interoperable

§  Third-party applications and devices supported

Scalable and Highly Available

§  Built-in capability to grow and change with the business

Flexible Cost Model

§  Pay as you grow: Platforms scale to support business needs

All-in-One Collaboration Solutions


Ready-to-Activate Applications and Hosted Services

Cisco Prime™ Collaboration Provisioning management

Cisco® Unified Communications Manager Call control, native call queuing

Cisco Jabber® Platform Instant messaging and presence

Cisco Unity® Connection Voicemail and automated attendant

Cisco Unified Attendant Console Call routing and distribution

Cisco Paging Server Point-to-point and group paging

Cisco Emergency Responder 24-hour access to emergency services

Identify Priorities Select Applications

Choose Devices Activate System

Easy

Cisco Business Edition 6000 Cisco UCS® C220 M4

Built with the Best.

Cisco TelePresence® Conductor Videoconferencing control

Cisco Expressway Series Remote/mobile worker Collaboration, B2B

Cisco TelePresence Server Multiparty videoconferencing

Cisco TelePresence Management Suite Conferencing management

Cisco Unified Contact Center Express Customer care, call center reporting

Cisco Developer Network Third-party and other Cisco Unified Communications co-resident applications

Cisco WebEx® Conferencing Web conferencing, on-premises, and cloud-hosted services

Cisco TelePresence Content Server Record and stream video conferences

Cisco Collaboration Meeting Rooms Hybrid TelePresence on-premises and Cisco WebEx


Video Conferencing

Cisco Business Edition 6000H/M Built for Medium-Scale End-to-End Collaboration Deployments

Customizable, Ready-to-use Platform with Many Application Choices

1000 Users

1000 VM and UM Users

1000 IM and

Presence Users

Advanced and

Standard

50 Users per Group

100 Agents

1000 Phones 30 MCUs

10 HD Ports per Instance

per VM

200 Audio, 100 Video, Sessions

1000 Users

Call Control Cisco®

Unified CM

Messaging Cisco Unity® Connection

Management Cisco

TelePresence Management

Suite

Media Processing

Cisco TelePresence

Server

Control Cisco

TelePresence® Conductor

Emergency Services

Cisco Emergency Responder

Contact Center Cisco

Unified CCX

Paging Cisco

Paging Server

Attendant Console

Cisco Unified AC

IM and Presence

Cisco Jabber®

Collaboration Edge

Cisco Expressway and Cisco

TelePresence VCS

§  Up to 1000 users, 2500 devices, 100 contact center agents §  Add second server for redundancy §  Preloaded with virtualization and application software

-  1RU M model: 4 applications plus 1 management -  1RU H model: 8 applications plus 1 management

§  20HD video ports per server §  Bundled 25-user license options included §  Purchase add-on user and application licenses §  Single ordering SKU

Cisco UCS® C220 M4 Rack Server

Cisco Unified Communications

Virtualization Hypervisor

Scale-Up, Single-Server Solution

4 MCUs, 1 vCPU

VMware

Provisioning, Management Cisco Prime™ Collaboration

Record, Stream Video

Cisco TelePresence

Content Server

1 Recording, 1 Streaming,

2 vCPU

The image part with relati


Business Edition 7000 M/H Modular for Fast Growing Companies

Call Control Unified CM

Voicemail Unity

Connection

IM &P Jabber

Collaboration Edge

Expressway / VCS

Attendant Console CUAC

Contact Center UCCX

Provisioning, Management

Prime Collaboration

Response CER

Paging Paging Server

UC Virtualization Hypervisor

Scale-out, stackable server solution •  No capacity limits

−  Add server(s) to add more users, devices, applications

−  Price-optimized for 4-6 applications per server supporting 1-5K users each

−  BE7000H: 2RU, 5-10 apps in 1000 to 5000 users / 3000 devices range

•  Preloaded with virtualization and applications s/w −  2 RU model: $23.468

•  Standard user/apps licenses sold separately •  Single-ordering SKU: BE7K-K9 or BE7K-K9-XU

UCS C240 M4 SFF Rack Mount Server

Stackable, turnkey platform with many application options. Video Conferencing

Control TP

Conductor

Video TP

Server

Management TP

Mgmt Suite


Video Conferencing

Call Control Cisco®

Unified CM

Messaging Cisco Unity® Connection

Scheduling Cisco

TelePresence Management

Suite

Media Processing

Cisco TelePresence

Server

Control Cisco

TelePresence® Conductor

Emergency Services

Cisco Emergency Responder

Contact Center Cisco

Unified CCX

Paging Cisco

Paging Server

Attendant Console

Cisco Unified AC

IM and Presence

Cisco Jabber®

Collaboration Edge Cisco

Expressway/ TelePresence

VCS

Provisioning, Management Cisco Prime™ Collaboration

Record and Stream Cisco

TelePresence Content Server

BE7000 Scale-Out, Multi-Server Design §  No maximum capacity §  Add server(s) to add more

users, devices, applications, redundancy

§  Standard licensing sold separately

Purpose-built Solutions for Companies of Every Size

Cisco Unified Communications Virtualization Hypervisor

Virtualization Software

FCS Q3FY15

Orderable Now!

OR

BE7000H Cisco UCS® C240 M4SX Rack-Mount Server (typically 5-10 apps for 5K users and 3K-15K devices)

BE7000M Cisco UCS® C240 M4S2 2R Rack-Mount Server (typically 4-6 apps for 5K users and 3K-15K devices)

BE6000 Scale-Up, Single-Server design §  Max 1k users, 2.5k devices,

100 cc agents §  Add server for redundancy §  25-user license bundles

incl; buy add-on licenses

BE6000H Cisco UCS® C220 M4S Rack-Mount Server (8 applications + Mgmt, 1000 users, 2500 devices)

OR

BE6000M Cisco UCS® C220 M3S Rack-Mount Server (4 applications + Mgmt, 1000 users, 1200 devices)

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

New! BE6000S Platform Model Ideal for Smaller-scale Voice/IPT Deployments

•  Entry-level communications solution for smaller deployments

•  Scale-up, integrated server/router/gateway platform seamlessly migrates to full scale collaboration platforms

•  Preloaded with 5 preconfigured applications - CUCM, CUC, IM&P, PCP, paging server

•  Supports 150 users, 300 devices, point to point video

NEW !


Introducing: Cisco Business Edition 6000S for SMB Packaged Collaboration Solution for Entry-level Voice/IPT Deployments

Now the world’s leading Security, LAN, WAN, Wireless and Collaboration is packaged as “Office in a Box” solution!

New entry-level Packaged Collaboration Solution

•  Single box, small form-factor, integrated router/gateway/server

•  Maximum capacity 150 users and 300 devices

•  Expected sweet spot 25-75 users

“Just right”

•  Same UCM/CUC/IMP/Paging software as BE6000M with no feature gaps and same feature velocity

•  Same deployment process optimization as BE6000M

•  Right-sized/priced with easy migration and investment protection

Rounds out portfolio

•  Increase penetration in <150 user space

•  Make ECS/ACAS partners more successful

Cisco BE6000S

Packaged for Smaller Customers ISR 2921-V PSTN interface ports -  1xPRI, 4xBRI or 4xFXO -  and 10xCUBE sessions UCS E160D M2 OEM VMware

Preloaded Apps: -  UCM -  CUC -  PCP -  IM&P -  Paging Server

NEW !


BE6000S Detailed view

ISR 2921-V 1x PRI or 4x BRI or 4x FXO

+ 10x CUBE Licenses

UCS E160D M2 Single socket, 6 core,

2GHz processor (Intel® Xeon®

Processor E5-2418L v2), 16Gb RAM, 3x600Gb RAID5

BE6000S

Five preloaded apps

150 Users 150 VM/UM Users

50 Users / Group

150 IM&P Users

150 Users

Call Control Unified CM

Voicemail Unity Connection

IM&P Jabber

Provisioning Management Prime Collab

Paging Paging Server

NEW !


Any-to-Any Collaboration

Cisco® Collaboration Edge Anyone, Anywhere, Any Device, Any Workload

Simplified Mobile, Teleworker, and B2C Collaboration §  Security choice: no VPN client required

§  Browser-based collaboration §  TDM and analog gateways

§  Session border control §  Firewall traversal

§  ISDN video gateways

§  Highly secure and standards based

Mobile Workers

Teleworkers

Cloud Services

Cisco WebEx®-Enabled

TelePresence

Analog Devices

PSTN or

IP PSTN Consumers

B2B TDM or IP PBX

Third Parties

Branch Office


Interoperable and Open Architecture

§  Third-party applications approved by Cisco are supported -  Three third-party applications or VMs per host -  Six third-party applications per deployment

§  VMware licenses included -  Cisco® Developer Network Collaboration -  Cisco Solutions Partner Collaboration

Add Even More Collaboration…

https://marketplace.cisco.com/catalog

Choice of Cisco UC and Collaboration Applications

Cisco Prime™ Collaboration

Cisco UCM

Third Party

Third Party

Third Party

Up to Three Third-Party Applications per Server

… … Cisco Unity®

Connection Cisco UC

App

Tango Networks 3rd party CDN Solution Plus

Esnatech Cloudlink Imagicle


All-in-One Cisco® UC Application Collaborate from Any Workspace

Deliver a Rich Collaboration Experience Using Any Device Rich, Real-Time Collaboration with Cisco Jabber® Platform

§  Presence and IM §  Voice, video, and voice messaging §  Desktop sharing and conferencing

§  PC, Mac, tablet, and smartphone §  On premises and in the cloud §  Integration with Microsoft Office


Cisco Jabber Consistent User Experience Across Broad Range of Platforms and Devices

Desktop Tablet Smartphone Web


Cisco Jabber Brings It All Together…

Instant Messaging/ Group Chat

Rich Presence

User Management & Authentication

Contact Search

VPN-Less Remote Access

Call Control + Desk Phone Video

Business Video

Desktop Share

Web Conferencing

Visual Voicemail


Increase Satisfaction with Exceptional Customer Care

Cisco® Customer Collaboration Highly Available, Virtual, and Sophisticated Customer Interaction

§  More than 3 million Cisco Contact Center agents shipped §  Connect customers to company experts correctly the

first time §  Accelerate call center productivity and interaction capabilities §  Increase employee satisfaction and retention §  Improve customer satisfaction and loyalty §  Choose a deployment option right for your customer-care strategy

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Enable People-Centric Web Collaboration

Cisco WebEx® Conferencing Industry-Leading, Secure, Web Collaboration Services Provide Consistent User Experiences

§  More than 9 million WebEx® registered hosts using more than 1.2 billion meeting minutes per month

§  Meetings, instant messaging, telepresence, etc. §  Interoperable with Cisco® Unified Communications §  Delivered securely through the cloud and on

premises §  Consistent, cross-platform experience

-  Microsoft Windows, Mac, Linux, UNIX, and Solaris -  Support on mobile devices -  Available in 13 languages


From the Browser to the Boardroom

Any Media Anywhere Any Device

Cisco® Video Collaboration One Experience - Connecting People

Browser and Mobile

Home Office

Work Office

Small Group Space

Larger Space and Boardroom


Turn Any Room into a Collaboration Room Cisco TelePresence® Solutions

Large Room Medium-Sized Room

Training Room, Boardroom,

or Auditorium

Immersive Room

Quiet Room or Small Room

Small or Medium-Sized Room

SX80 SpeakerTrack 60 SX10 SX20

MX700 MX800 MX300 G2 IX5000 MX200 G2


Cisco® Desktop Collaboration Experience HD Voice and Video Communications Cisco DX Series

Always-On Collaboration at Your Desk

DX650 DX70 DX80


BE6000S Enables Collaboration from Any Desktop

All users and environments Basic voice to the most-advanced integrated desktop collaboration

Focus on ease-of-use and superior experience

Cisco® IP Phone Portfolio Cisco DX Series

3900 Series 8900 Series 7800 Series 8800 Series 7900 Series DX80 9900 Series DX650 DX70

Comprehensive Integrated Collaboration Experiences for Every Desktop

Basic Voice Next Generation Voice Communication

Professional Voice Professional Voice and Video Phones


Centralized Call Processing option

•  Unified CM, applications, and DSPs located at One site •  Transparent use of PSTN if IP WAN unavailable •  Cluster is in centralized call processing topology

Gatekeeper Site A

Site B

HQ

IP WAN

PSTN

Applications

BE6K/BE7k GK GK

GK GK

Media Resources


Distributed Call Processing option

•  Unified CM, applications, and DSPs located at each site •  Transparent use of PSTN if IP WAN unavailable •  Each cluster can be single site or centralized call processing

topology

Gatekeeper Site A

Site B

HQ

IP WAN

PSTN

BE6k/BE7k

BE6k/BE7k

Applications

BE6K/BE7k GK GK

GK GK

Media Resources

Media Resources


Best-in-Class Solution for Enterprises and Small and Medium-Sized Businesses

Category Position

Corporate Telephony Leader

Unified Communications Leader

Contact Center Leader

Web Conferencing Leader

Group Video Systems Strong Positive

Unified Communications for SMBs Strong Positive

Highest Ratings!

Cisco Confidential 28 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

Leadership and Technology: A Total Cost of Ownership Comparison for Unified Communications and Collaboration Analysys Mason, 2013

“Leadership matters. Technology allows organizations to empower their employees and better service their customers. The technology chosen by a midsize organization must be able to support future business needs, because otherwise it represents an additional financial risk. It is worth investing in high-quality technology from vendors like Cisco, which strive to create solutions that help organizations succeed.”

Thank you.

Collaboration Packaged Solutions

Technology

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