fiscal year 2014

Annual Reportcity of johnson city, tn

Ccity commission

city commission

Council-Manager Form of Government

Johnson City adopted the council-manager form of government in 1939. This form combines the benefits of elected legislative representation with a professionally managed government. The Board of Commissioners is comprised of five leaders elected at large by the citizens. Commissioners are elected to four-year overlapping terms. Elections are held every two years, rotating two Commissioners one election cycle and three Commissioners the next. The Board of Com-missioners hires a professional city manager to manage and direct day-to-day operations of city government.

The Board of Commissioners selects the mayor and vice mayor from among their group following each election. The mayor presides at all City Commission meetings and represents the City of Johnson City at various community and public functions. All meetings of the Johnson City Board of Commissioners are open to the public. Commissioners meet in regular session on the first and third Thursday of each month at 6 p.m. in the Commission Chambers of the Municipal and Safety Building. Special meetings may be called as needed by the mayor, two commissioners or the city manager.

Regularly scheduled meetings of the Board of Commissioners are televised live on Charter Communications channel 192 and Comcast channel 17. Meetings are retelecast on the following Saturday beginning at 9 a.m. on the same channels. Citizens may address correspondence to the city commissioners to:

Municipal and Safety Building, P.O. Box 2150Johnson City, TN 37605-2150

Vice Mayor Clayton StoutTerm expires December 2016

(423)283-4373stoutclay@aol.com

Mayor Ralph J. Van BrocklinTerm expires December 2016

(423)913-1378thegenuine@comcast.net

Commissioner Jeff BanyasTerm expires December 2016

(423)283-0954jeffdds4@aol.com

Commissioner Jenny BrockTerm expires December 2018

(423)791-1262jbrock@johnsoncitytn.org

Commissioner David TomitaTerm expires December 2018

(423)534-7680dtomita@johnsoncitytn.org

Clockwise from top left: David Tomita, Jeff Banyas, Clayton Stout, Ralph J. Van Brocklin, Jenny Brock

Bbudget

The total Fiscal Year 2014 budget includes expenditures for all funds, totaling $206,380,272, which includes the General Purpose School Fund budget of $62,909,534.

General Fund Operating Budget - $55,324,633

Ffinance

Finance facilitates the sharing of accurate financial information with citizens, members of the governing body, management and City staff and to safeguard the financial interests of John-son City while maintaining a high level of compliance with all pertinent federal, state and local rules and regulations.

• AwardedtheCertificateofAchievementforExcellenceinFinancialReportingbytheGovernmentFinanceOfficersAssociationoftheUnitedStatesandCanada.

• DevelopedaFundBalancePolicytosatisfyGovernmentalAccountingStandardsBoardStatement54andfacilitatedadoptionbythegoverningbody.

• FacilitatedimplementationofcreditcardpaymentsintheDevelopmentServicesDepartmentforpermitsandfees.

• Solicited,compiledandevaluatedfinancingproposalsfromlocalfinancialinstitutionsforthenewAnimalShelterconstructionloan.

•ManagedallfinancialaspectsofthenewTweetsieTrail,includingdonations,otherrevenuesandspending.

Janet Jennings, directorjanetj@johnsoncitytn.org(423)434-6033City employee since 2001.Finance Director/City Recorder since 2003.

Ddevelopment services

Development Services is committed to a comprehensive approach to guide and shape quality development in our region using the guiding principles of fairness and impartiality; integrity and professionalism; and responsive and exceptional service.

• Completedfullevaluationofdowntownareaforcodeviolationswithallsafetyissuescorrected,planofactioninplace,orcitationsissued.

• Adoptedthe2012InternationalCodeCouncilBuildingCodewithfullrecommendationfromcitizencommittee.

• Approveddesignoverlaysformajorcorridorswithinthecity.• Awarded$765,000FederalLandsAccessProgramGrantfortheVeteransAffairs(VA)HospitalConnectorproject.TheCityreceivedthemaximumamountoffundingestablishedbytheTennesseeDepartmentofTransportation.

• ImplementedMapAppforcitizenstoeasilyaccesspropertydataonline.• Completedandadopted2014-2017TransportationImprovementProgram(TIP)fortheregion.TheTIPcoversfouryearsandprogramfundingforalltransportationprojectsusingfederalfundsgeneratedbytheHighwayTrustFund.IncludesExit17atInterstate26(BoonesCreekinterchange)at$10million,andimprovementsatIndianRidgeandStateofFranklinroadsestimatedat$4.5million.

• Assisted25low-andmoderate-incomehomeownerswithrehabilitationtotheirhomesintheamountof$216,832.

• Assistedtwolow-incomehomeownerswithtotalreconstructionoftheirhomesatacostof$166,645.

• Assisted10low-andmoderate-incomehouseholdsbecomefirst-timehomebuyerswithdownpaymentandclosingcostassistanceinthetotalamountof$56,025.

• AssistedEastern8CommunityDevelopmentCorporationinthedevelopmentofa24-unitseniorhousingdevelopmentforlow-incomeseniors.

• Assistedsevencommunityservicesagenciestoprovideshelterandsupportservicestothehomelessandat-riskpopulationthroughEmergencySolutionGrantFundsof$135,092.

• CommunityDevelopmentCoordinatorSteveBaldwinreceivedthe2014Tennessee’sBestAwardforAffordableHousingAdvocateattheannualGovernor’sHousingSummitinNashville.

Angie Carrier, directoracarrier@johnsoncitytn.org(423)434-5955City employee since 2012.Development Services director since 2012.

Ffire

The Fire Department’s mission is to preserve life and property, while promoting safety through education and dedicated service.

• Receivednew105-footladdertruck.• Distributedandinstalled660smokealarms.• EquippedallfrontlineapparatuswithiPads,cellphones,andmobileinternetdevices.

• EstablishedcaptainpositioninTrainingDivision.• FirePreventionDivisionestablishedzonesthroughoutcity,withfiremarshalseachassignedtoinspectbusinessesandnewconstructionwithintheirzone.

• ImplementedActive911,whichprovidesaddress,typeofcallandmappingsystem,viaiPadsonallapparatus.

• Achieved97.2percentcomplianceintrainingdrills.• Completed29,798traininghours.•MademonthlyvisitstopatientsatNiswongerChildren’sHospital.

mscott@johnsoncitytn.org(423)975-2852City employee since 1987.Fire Chief since 2011.

Mark Scott, chief

Ggolf

The City of Johnson City Golf department provides a high quality golf experience to citizens at an affordable cost, involves people from all backgrounds and generations, and coordinates with schools and non-profit organizations to create recreational opportunities and services that enhance the quality of life.

• Severalcourseimprovementsweremade,including:cartpathrenovationsonhole13atPineOaks,constructionofthreenewbunkersonhole12atPineOaks,drainageimprovementstoholes6and7atPineOaks,drainageandgreenimprovementstohole8atBuffaloValley,andteeconstructionandcartpathimprovementsonhole12atBuffaloValley.

• Completedthepurchaseoffivenewgasgolfcarsforeachfacility.

• Acquiredanothernon-traditionalrevenuesourceforBuffaloValleywiththehostingoftheMilligan Stampedecrosscountryevent.

• PineOakscelebrated50yearsofoperationwiththecreationofacommemorativelogoandasix-weekseriesofeventsthatculminatedwithaone-daycelebrationthatincludedmemorabilia,food,prizes,etc.

• Viawebsite,eclubandtextmessagingprogram,bothcourseswereabletoexpandcommunicationswithcustomerbase.Eclubmembershipgrewto1,200,andmorethan400membersreceivetextmessages.

• Golfprofessionalsofferedfreelessondaysaswellasfreeprivatelessons.

• PineOakscontinuedtoserveasahostsitefortheFirstTeeprogram.ServiceswillbeexpandedforFY2015toincludeafallclass.

• ServedashomecoursefortheScienceHill,UniversityHighandUnicoiCountygolfteams.Throughthesepartnerships,hostednumerousroundsofgolfforareahighschoolplayer’spracticeandtournamentplay.

Jim Hughes, directorjohnsoncitygolf@embarqmail.com(423)483-5838City employee since 1987.Golf Director since 2004.

Ffreedom hall

Lisa Chamness, directordirector@freedomhall-tn.org(423)461-4855City employee since 1986.Freedom Hall Director since 1998.

Freedom Hall Civic Center is a multi-purpose arena with a fixed seating capacity of 5,600 and a maximum event capacity of 7,500, serving the Johnson City Schools, the entertainment industry, and the Tri-Cities TN/VA region.

• Staged34eventsinthearenaattendedbyapproximately103,350patrons.• Generatedmorethan$1.1millioningrossrevenueand$100,005intaxesfromticketsales,concessions,novelties,parkingandothersources.

• Completedelectricalupgradeprojectthatincludedinstallationofexteriorandinteriortransformers,switchgears,busbars,etc.

• Completedexteriorstairsreplacementprojectfromfrontplazatolowersidewalkonsouthsideofthefacility.

• Hostedadoubleheaderandtwomen’sEastTennesseeStateUniversitybasketballgames.•MajortouringeventsincludedDisneyJr.Live“Pirate&Princess,”SesameStreetLive“Can’tStopSinging,”PBRTouringProDivisionBullRiding,TNAWrestling,andTheHarlemGlobetrotters.

• ConcertsincludedTracyLawrence,1964-TheTribute,NewSong’sVeryMerryChristmasTour,CastingCrowns,andthesoldoutTobymacandElectric94.9AcousticChristmas.

• HostedsixperformancesoftheJerichoShrineTemplesponsoredGeorgeCardenWorldCircusInternationalwithanattendanceof26,767duringthethree-dayrun.

• HostednumerouscommunityeventsincludingtheAmericanSoftballAssociation(ASA)10&UnderGirlsFastPitchTournamentOpeningCeremony,FountainofLifeBibleChurchSundayServices,ETSU’sTri-CitiesCollegeFair,JohnsonCitySymphonyYoungPeople’sConcert,JohnsonCityAreaHomebuildersAssociationHome&GardenShow,andChristianCongregationofJehovah’sWitnessesTennessee#1and#5AssemblyMeetings

• Providedspaceforspecialevents,sportsprogramming,anddailyactivitiesforLibertyBellMiddleSchoolandScienceHillHighSchool.

• Hostedapproximately75,000patronsforthe28thannualPepsiIndependenceDayCelebration&Fireworks.

ITinformation technology

Information Technology delivers innovative, cost-effective technology solutions, service, and support to all City departments through enhanced customer service delivery, automation, and collaboration.

• PartneredwithHumanResourcesandCommunityRelationstodesign,implementandrolloutInsite,theCity’sfirst-everemployeeintranetwebsite.

• ConvertedWaterandSewerServicesCustomerServiceDivisiontoVoIPandimplementednewATCOMMCallReportingsoftware.

• ConvertedallWindowsXPdevicestoWindows7.• PartneredwithCommunityRelationstoacquireandimplementfirstcitizenreportingsoftware,311GIS,allowinguserstomakerequestsviamobileapp.

• CollaboratedwithWaterandSewerServicesandCommunityRelationstodeliveranautomatedWaterQualityReport,resultingin$13,000savingsforsecondconsecutiveyear.

• ImplementedeStatementinitiativeandpaperlessbillingforWaterandSewerServices.• Createdorconvertedover85formstoeForms(onlineforms)forCity.• ImplementedActive911oniPadsinfiretrucksandengines.• ImplementedwirelesscapabilitiesatallfirestationsandaddedeachtotheCitydomain.• CreatedaCitywidetrainingdatabase[eTracker]foremployeetraining.• ImplementednewsecuritymeasuresanddevelopednewTechnologyAgreementForm.• PartneredwithDevelopmentServicestosecureaGISstrategicplanconsultant.• Expandeddocumentimaging,managementandretentionsoftware(DocStar).• PartneredwithDevelopmentServicestoimplementnewspecialpermitprocess/database.

Lisa Sagona, directorlsagona@johnsoncitytn.org(423)232-1789City employee since 2011.IT Director since 2011.

Jjuvenile court

Johnson City Juvenile Court seeks to protect the safety of children, protect the public safety, hold juvenile offenders accountable, and coordinate treat-ment and rehabilitative services tailored to the needs of each child and his/her family. The Court conducts judicial proceedings involving children and families who are referred to the court for reasons of abuse, dependency and neglect, delinquency, truancy and unruly behaviors. The Court also conducts judicial proceedings involving parents on issues of parentage (paternity), custody, visitation and child support for children born out of wedlock.

•Movedtonewlocationat607E.MyrtleAve.(formerJohnsonCitySeniorsCenter)inJanuary2014,expandingto11,000squarefeetwithenhancedsecurityfeatures.

• Heardcasesinvolving1,416childrenonissuesrangingfromdependencyandneglecttoaggravatedrape.

• Youthonprobationprovided3,591hoursofcommunityservicetononprofitorganizations,andelderlyanddisabledcitizens.

•Morethan$1.9millioninchildsupportwaspaidbynoncustodialparentstocustodialparents/guardiansthroughcasesintheJuvenileCourt.

• Duringthe2013-2014schoolyear,299truancyinterventionmeetingsresultedintheimprovementof264student’sschoolattendancewithoutformalcourtintervention.

• 279youthwereservedonprobationthroughtheCourt.• ProbationOfficerAndeaGentrywaschosenbytheTennesseeAdministrativeOfficeoftheCourttoparticipateintrainingSpecializedFosterCareReviewBoardmembers.ShewasselectedtoserveonastatewidecommitteechargedwithproposingchangestoTennesseelawsconcerningSpecializedFosterCareReviewBoards.

• CourtDirectorDianeCuppwasselectedtoserveonthegrant-fundedDomesticViolenceFamilyJusticeCenterBoard.

Judge Sharon Greensgreen@johnsoncitytn.org(423)434-6200City employee since 2002.Juvenile Court Judge since 2003.

Pparks & rec

Parks and Recreation is committed to enhancing the quality of life by providing diverse recreational opportunities, quality maintenance of parks and facilities, the preservation of natural resources, and the creation of natural habitats within our parks, trail systems and our city’s green space.

• 1,640childrenregisteredforfallsoccerand500participantsregisteredfornewspringsoccerprogram.

• HostedtheUSA/ASAGirls10UClassAFast-pitchSoftballNationalChampionship.

•ObtainedLocalParksandRecreationFundGrantforBoundlessPlayground($250,000).

• 21stCenturyGranthasallowedforadditionalstaffandparticipa-tionintheafterschoolprogramatCarverRecreationCenter.

• RenovatedofMetro-KiwanissoftballfieldNo.2andrehabilitatedtheMetro-KiwanisFountainthathadnotfunctionedinover11years.

• HostedinauguralDaddy-DaughterDancewithmorethan400inattendance.

• ReceivedTennesseeRecreationandParksAssociation(TRPA)NewFacilityAwardforMemorialParkCommunityCenter.

• ReconstructedBuffaloMountainandWingedDeerParktrailsystemsandrenovatedWingedDeeroutdoorclassroom.

• ExpandedsummerconcertseriestoincludethreeconcertsatMemorialParkamphitheater.

• AquaticssupervisorattendedtheAcceleratedLifeguardingInstructorTrainerAcademyinNashville,allowinghimtotrainlifeguardinstructors.

•Morethan1,500citizensattendedtheSpookySaturdayeventatWingedDeerPark.ThisprogramwashighlightedintheTRPAMagazineasoneofthemostinnovativeprogramsinthestate.

Roger Blakeley, directorrblakeley@johnsoncitytn.org(423)283-5815City employee since 2011.Parks and Rec Director since 2011.

Ppolice

In partnership with the community, the Johnson City Police Department strives to provide service based on excellence to ensure a safe and secure environment.This mission is carried out by the Police Department’s commitment to: o Enforce the law, protect property, and reduce criminal activity. o Detect, solve, and prevent crime. o Maintain public order and perform peacekeeping duties. o Partner with the community to address concerns, identify problems, and propose solutions.

• AwardedanOfficeofCommunityOrientedPolicingServices(COPS)grantfromtheU.S.DepartmentofJusticetotaling$585,436tofundfourfull-timeschoolresourceofficersforthenextthreeyears.ThenewSROsserveprimarilythroughouttheCity’seightelementaryschools,bringingthedepartment’sSROUnitto10officers.

• NeighborhoodWatchprogramsintheMountainHomeandCarnegieneighborhoodswererevitalized,bringingthetotalnumberofNeighborhoodWatchprogramsinJohnsonCityto20.

• Cleared84.6percentofPartIcrimes(homicide,aggravatedassault,rape,robbery,burglary,larceny,motorvehicletheft,andarson).Latestnationalaveragewas46.8in2012.PartIcrimeratewasreducedto4,541,whichreflectsan8.8percentdecreasefromthepre-viouscrimerateanda24.1percentdecreasefromthepeakin2007.ThisisthelowestPartIcrimeraterecordedduringitsconsistentdownwardtrendsince2004(-41.6%).StatisticaldeclineswererecordedforeachofthefollowingPartIcrimes:

o Aggravatedassaults:21.8percent o Propertythefts:5.7percent o Burglaries:15.4percent o Motorvehiclethefts:24.3percent o Arson:54.5percent• Received$21,849fromthe2012EdwardByrneMemorialJusticeAssistanceGrant(JAG)tofundtheCity’sSpecialProsecutorProgram.• ExpandedandreorganizedBicyclePatrolUnitto24,withofficersrepresentingnearlyeveryunitinthePoliceDepartmentandconducted27bikepatrolslastcalendaryear.

• Earnedthird-placehonorsfortrafficsafetyprogramamongsimilar-sizelawenforcementagencies(101-200officers)attheTennesseeDepartmentofTransportationGovernor’sHighwaySafetyOfficeannualTennesseeLifeSaversConferenceandLawEnforcementChal-lenge.

• PresentedofficersKeithNave,KirtStillwagon,andTeresaCampbellwiththePoliceDepartment’sLifeSavingAwardforactionstakentopreventacitizenfromcommittingsuicide.Riskingtheirownpersonalsafety,theofficersphysicallyintervenedtorescuethepersonbeforeheattemptedtojumpfromahighwayoverpass.

In partnership with the community, the Johnson City Police Department strives to provide service based on excellence to ensure a safe and secure environment.This mission is carried out by the Police Department’s commitment to: o Enforce the law, protect property, and reduce criminal activity. o Detect, solve, and prevent crime. o Maintain public order and perform peacekeeping duties. o Partner with the community to address concerns, identify problems, and propose solutions.

• AwardedanOfficeofCommunityOrientedPolicingServices(COPS)grantfromtheU.S.DepartmentofJusticetotaling$585,436tofundfourfull-timeschoolresourceofficersforthenextthreeyears.ThenewSROsserveprimarilythroughouttheCity’seightelementaryschools,bringingthedepartment’sSROUnitto10officers.

• NeighborhoodWatchprogramsintheMountainHomeandCarnegieneighborhoodswererevitalized,bringingthetotalnumberofNeighborhoodWatchprogramsinJohnsonCityto20.

• Cleared84.6percentofPartIcrimes(homicide,aggravatedassault,rape,robbery,burglary,larceny,motorvehicletheft,andarson).Latestnationalaveragewas46.8in2012.PartIcrimeratewasreducedto4,541,whichreflectsan8.8percentdecreasefromthepre-viouscrimerateanda24.1percentdecreasefromthepeakin2007.ThisisthelowestPartIcrimeraterecordedduringitsconsistentdownwardtrendsince2004(-41.6%).StatisticaldeclineswererecordedforeachofthefollowingPartIcrimes:

o Aggravatedassaults:21.8percent o Propertythefts:5.7percent o Burglaries:15.4percent o Motorvehiclethefts:24.3percent o Arson:54.5percent• Received$21,849fromthe2012EdwardByrneMemorialJusticeAssistanceGrant(JAG)tofundtheCity’sSpecialProsecutorProgram.• ExpandedandreorganizedBicyclePatrolUnitto24,withofficersrepresentingnearlyeveryunitinthePoliceDepartmentandconducted27bikepatrolslastcalendaryear.

• Earnedthird-placehonorsfortrafficsafetyprogramamongsimilar-sizelawenforcementagencies(101-200officers)attheTennesseeDepartmentofTransportationGovernor’sHighwaySafetyOfficeannualTennesseeLifeSaversConferenceandLawEnforcementChal-lenge.

• PresentedofficersKeithNave,KirtStillwagon,andTeresaCampbellwiththePoliceDepartment’sLifeSavingAwardforactionstakentopreventacitizenfromcommittingsuicide.Riskingtheirownpersonalsafety,theofficersphysicallyintervenedtorescuethepersonbeforeheattemptedtojumpfromahighwayoverpass.

Mark Sirois, chiefmsirois@johnsoncitytn.org(423)434-6147City employee since 1991.Police Chief since 2012.

PWpublic works

The mission of the Public Works Department includes: o Protecting the health of the community through the proper collection and disposal of garbage, debris and yard waste; o Enhancing the safety of the community through proper maintenance of roadways, traffic control devices and pedestrian ways; o Protecting the welfare of the community through the development of a public infrastructure capable of accommodating and encouraging future growth and stabilizing existing commercial and residential areas; o Maintaining and upgrading the aesthetic quality of the community through urban forestry initiatives and landscaping public places; and o Providing environmental stewardship through stormwater and ground water protection initiatives.

• CompletedFoundersPark,whichwasnamedProjectoftheYearbytheTennesseeChapteroftheAmericanPublicWorksAssociationandwasrecognizedforEngineeringExcellencebytheTennesseeCivilEngineerAssociation.

• Completed7milesofTweetsieTrail.• CompletedconstructionofstormwaterdetentionandculvertupgradesatBroadwayAvenueandMainStreet.

• CompletedconstructionofKingSpringsretainingwall.• CompletedSafeRoutestoSchoolsidewalkalongLoneOakRoad.• CompletedCloudlandStreetroadwayupgrades.• CompletedrestorationofRoanStreetfromMainStreettoStateofFranklinRoad.• ConstructedstormwaterdetentionfacilityatBooneandMarketstreets.• CompletedconstructionoftrailandstreetimprovementsaroundTupeloHoneyCafe.• InstalledfirstpublicartprojectindowntownJohnsonCity.• Celebrated25-yearanniversaryofCity’srecyclingprogram.• ConstructedwetlandupgradesalongKingSpringsRoad.

Phil Pindzola, directorppindzola@johnsoncitytn.org(423)434-6080City employee since 1978.Public Works Director since 1987.

Ttransit

Johnson City Transit provides safe, efficient, affordable, and accessible public transportation services to the residents of the Johnson City area, thereby enhancing the livability of the community.

• Ridershiptotaled721,334.• Purchasedthreelift-equippedparatransitvehiclesforJCTdemandresponseservice.• Expandedtechnologythroughimplementationofanon-boardvideosurveillancesystemforthefixedrouteanddemandresponseoperatingfleets.Systemwasintegratedwithexistingmobiledataandannunciationcomputers.

• RenewedcontractwithEastTennesseeStateUniversitytoprovidecampus-areaBUCSHOTfixedrouteserviceduringthe2014-15academicyear.

• InstalledthreepassengerwaitingsheltersatstopsalongJCTfixedroutes.Purchasedanadditional25benches.

• ReceivednewoperatingandcapitalgrantfundingunderJobAccess($283,599)andNewFreedom($321,837)viacompetitiveselectionthroughtheTDOTDivisionofMultimodalTransportationResources.

School Transportation and Special Education Transportation provide safe, efficient, effective, reliable transportation for school-age children to and from their designated school with route service and curb-to-curb service for special needs students.

• Provided1.2milliontotalpassengertripsforregularridershipof1.2millionplus26,634charterridership.

•Operated63morningroutesand68afternoonroutes,providing512,606servicemiles.• Purchasedfivelargeschoolbusesandthreesmallschoolbuses.• Averagedailyridershiptotaled6,533.

Johnson City Transit Center137 W. Market St.

(423)434-6260Mass Transit Hours of Operation:

Monday-Friday, 6:15 a.m.-6:15 p.m.Saturday, 8:15 a.m.-5:15 p.m.

Visit www.johnsoncitytransit.org for routes, Google trip planning, and bus stop texting information.

wwater & sewer services

wTom Witherspoon, directortwitherspoon@johnsoncitytn.org(423)434-6062City employee since 1981.Water and Sewer Services Director since 1987.

The Water and Sewer Services Department efficiently provides and delivers potable water and wastewater services, while meeting all local, state and federal regulations for domestic, commercial, industrial and public safety uses.

• InstalledhighefficiencylightingandairdiffusionsystematBrushCreekWastewaterTreatmentPlantutilizingCleanTennesseeEnergyGrantforaprojected$250,000savingsannually.

• Achieved100percentcompliancewithdrinkingwaterregulations.• Reducedblockagesandserviceinterruptionsthroughcontinuedmultiyearwastewatercollectionsystemmaintenanceprograminvestment.

• ImplementedWaterandSewerCapitalPlan,including:o DesignofsaferdisinfectionattheWataugaWaterTreatmentPlantandBrushCreek WastewaterTreatmentPlant.o Completed75percentofLibertyBellServiceAreaWaterTransmissionMain.o CompletedBrushCreekSewerInterceptorReplacementPlanningReport.o ReplacedsignificantportionofwaterandsewerlinealongHighway36corridor.o BrushCreekandKnobCreekWWTPPhaseIrenovationunderdesign.o Replacedorabandoned59,000feetofoldmain(1.2percentofsystem).o Replaced,abandoned,orrehabilitated22,000feetofoldsewerline(0.73percentofsystem).

• ImplementedeStatementinitiativeandpaperlessbillinginconjunctionwithInformationTechnology.

• Achieved99.73percentaccuracyofmeterreadingandbilling.• ReceivedNationalAssociationofCleanWaterAgenciesPeakPerformanceAwardandKY-TNWaterEnvironmentAssociationAwardsofExcellenceforwastewatertreatmentoperationsandcompliance.

• Respondedtonearly1,100servicerequestsinthemonthofJanuaryasresultofextremecold.

Community RelationsThe Community Relations Department focuses on relationship building and providing information services to the citizens of Johnson City, the Board of Commissioners, the media, and City employees, with the goals of developing an informed community and a knowledgeable organization.

The Community Relations Department provides information to the public about government activities and services in a variety of formats: the governmental information channel, citizen awareness classes, annual reports, presentations, publications, and news releases. This office coordinates all media requests and organizes events such as inaugural ceremonies. Community Relations also assists the Board of Commissioners with special recognitions, proclamations, resolutions and appearances.

In FY 2014, Community Relations:

• Disseminated approximately 420 public notices.

• Produced a Public Service Announcement for the Water and Sewer Service Department’s “Can the Grease” campaign.

• Partnered with Human Resources and Information Technology to design, implement and roll out Insite, the City’s first-ever employee intranet website.

• Partnered with Information Technology to acquire and implement first citizen reporting software, 311GIS, allowing users to make request via mobile app.

• Collaborated with Water and Sewer Services and Information Technology to deliver an automated Water Quality Report, resulting in $13,000 savings for second consecutive year.

• Produced updated Police recruitment materials including video and brochure using non-paid intern.

• Conducted seven media trainings for Police Department.

AdministrationAdministration consists of the offices of the city manager, assistant city managers, and budget manager. The Board of Commissioners appoints a city manager to serve as the CEO under its leadership to oversee operations of the government within the guidelines of the City Charter. The city manager has the responsibility of implementing policies established by the Board of Commissioners by enforcing all adopted resolutions and ordinances. The two assistant city managers, each responsible for different divisions/departments, serve as support to the city manager in managing day-to-day operations.The budget manager is charged with preparing revenue estimates, reviewing historical expenditure data, assisting departments in developing budget requests, and working with the city manager to prepare the annual budget.

LegalIn addition to Juvenile Court, the City also operates a Municipal Court, which handles matters involving City ordinances and traffic offenses. The court convenes at 8 a.m. on Mondays, Wednesdays and Fridays at the Municipal and Safety Building, 601 E. Main St. As an extended service to the citizens of Johnson City, Municipal Court also offers night court, at 6 p.m. on Tuesdays. The City’s staff attorney prepares and reviews ordinances, leases, options, contracts, court and other legal documents; handles litigation; and provides assistance and advice to staff and appointed boards and com-missions.

Human Resources Human Resources is committed to identify, inspire and advance the needs of the City and employees to actively foster a workplace of innovation and high performance. In FY 2014, HR: • Implemented online and electronic employment applications for full-time positions, eliminating paper applications. • Provided tuition reimbursement to employees to support them in continuing their college education. • Offered employees enrolled in city health insurance free health assessment services to make employees more informed about their health and the benefits of prevention.

Risk Management

Risk Management integrates risk recognition and as-sessment, development of strategies to manage risk, and mitigation of risk through the use of managerial resources to handle risks in a cost-effective manner. Activities include administration of liability and work-ers’ compensation self-insurance programs, prop-erty and casualty insurance, contractual liability, loss prevention, and TOSHA compliance programs. Risk Management takes a proactive approach to safety awareness through workplace safety audits, worksite inspections, train-the-trainer programs, and other safety-related training programs designed to enable departments to achieve TOSHA regulatory compliance and reduce the number and severity (cost) of employee accidents and injuries. These efforts have resulted in a 32 percent reduction in the number of claims filed dur-ing the past five years.

Fleet ManagementFleet Management maintains City-owned equipment by providing essential products and services to user departments and support agencies in a timely, cost-effective manner. Fleet Management staff, including 13 technicians with Master Automotive Service Excellence Certifications, achieved the following in FY 2014:• Maintained804vehicles/equipmentandperformed22,400repairsandservices.• RecognizedasanAutomotiveServiceExcellenceOrganizationforthe14thyear.• Achieved100percentstateinspectionratingonschoolbusesandfireengines.

PurchasingPurchasing provides professional services to acquire quality goods and services in a timely manner to de-partments of the City and Schools at the least possible cost, while ensuring an open and fair competitive environment consistent with the quality required and in compliance with all applicable procurement legisla-tion. In FY 2014, Purchasing:• Processed $29.4 million in contracts for goods and services.• Realized $184,800 in net proceeds from surplus vehicle/equipment sales.• Produced 730 jobs (offset and bindery) and over 300,000 copies in the Print Shop.• Obtained 52 new sources of supply (vendors).• Assistant Purchasing Director Valerie Harless achieved the National “CPPB” (Certified Professional Pro-

curement Buyer) certification.

Sschools

The mission of the Johnson City Schools is to enable all students to achieve excellence in learning, social responsibility, and self-worth.

• Achievedtop5rankinginreadingandmathforgrades3-12outof 140schooldistricts.• ACTscoresexceededstateaveragewithanaverageof22.1.• ScienceHillHighSchoolgraduatesreceivedmorethan$11million inscholarships.• SixScienceHillstudentswerenamedNationalMeritFinalists.• ScienceHillHighSchoolandTowneAcresElementarywerenamed 2014RewardSchools.• Dr.SteveBarnett,principalofTowneAcresElementary,wasnamed 2014Tennessee’sNationalDistinguishedPrincipal.• ScienceHill’swomen’sgolfteamwonstatechampionship.

Aanimal control

The Washington County-Johnson City Animal Control Center protects the rights of people against the dangers and nuisances of uncon-trolled animals and protects animals from the mistreatment and abuse from people. • Fund-raisingcommitteesecureddonationsfornewfacility; groundbrokenonJune5.• Tookinandcaredformorethan6,110animals.• WorkedwiththeHumaneSocietyofWashingtonCountytohelp moreanimalsgetadopted.• WorkedwithCityofJohnsonCityonnewrunningat-largespay/ neuterordinance.• 2014euthanasiaratedecreased36percentfrompreviousyear.

Eems

Johnson City Emergency Medical Services Inc., a joint venture of Washington County and the City of Johnson City, was created to provide excellence in emergency medical and rescue services to all citizens of Washington County, and the citizens of Johnson City living within the city limits, and to provide the highest level of care available.• Answered40,001callsincluding28,178ambulancecallsand11,823 rescuecalls.• Updatedelectronicdocumentationsoftware,bringingallrescueunitson boardwithpaperlesssystem.• Upgradedfleetwithnewvehiclesandhiredfull-timefleetmanager.• Trainedrescuetechnicianstorunfirepumps,improvingtheefficiencyof operationsonfirescenesinthecounty.

Llibrary

Through both traditional materials and emerging technologies, John-son City Public Library offers a multitude of learning opportunities and entertainment choices in a dynamic center for the community. • Offered25freetrainingopportunitiestoadultpatrons.• ContinuedpartnershipwithJuniorLeague,whichprovided additionalimprovementstoyouthareawithwroughtironfencing aroundchildren’samphitheater.• PartneredwithEastTennesseeStateUniversitytodevelopplansfor anewlandscapingdesignbasedonnaturalplantsandgrassesthat alsoincludesthedevelopmentofanewartpieceintendedto connectETSUandthelibraryalongapollinatorpathway.• Underwentinteriorandexteriorrepairs/cleaningstoenhance beautyandfunctionalityofbuilding.• Patronscheckedout506,735items,making2014thesecond consecutiveyeartosurpasshalfamillioncheckouts.• OfferedupgradedFreegalMusicServicetoallowpatronsupto threehoursofstreamingmusicperdayinadditiontothreefree downloadsperweek.• JCPLvirtuallycheckedout56,700booksthroughtheRegional eBook&AudiobookDownloadSystem(READS),whichisavailable 24/7withavalidlibrarycardthroughthelibrary’swebsite, www.jcpl.net.eBookcheckoutswereup43percentoverthe previousyear.• Informationdeskpersonnelanswered22,441referencequestions.• Reachednewrecordwithmorethan4,700childrenenrolledinthe WashingtonCountyImaginationLibrary.• TookpartinthenationalGeek the Library campaign,taking hundredsofprofessionalphotosformarketingposterstoconvey messagethatwhateveryou“geek,”thelibraryisapartnerin exploringyourinterests.• DedicatedthePollyPetersonReadingRoomtothelong-serving libraryboardmemberanddevotedlibrarypatron.

On the cover ...

Public art at Founders Park

Cardinal Park

Mayor Ralph J. Van Brocklin honored

volunteers at a boards and committees

appreciation luncheon.

City Manager Pete Peterson, Mayor Ralph

J. Van Brocklin, and Animal Shelter

Director Debbie Dobbs break ground on the

new facility.

Discovery Camp

Tweetsie Trail grand opening