Coaching Skills: Working with Colleagues
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Transcript of Coaching Skills: Working with Colleagues
Coaching Skills: Working with Colleagues
Toku reo toku ohoohoSpeak listen learn
References:Coaching for Schools – a practical guide to building leadership capacity, by Judith Tolhurst, Pearson Longman, 2006Coaching in Schools, by Mike Hughes, pub. Education Training and SupportCoaching Leadership, by Jan Robertson, NZCER Press, 2005Coaching and Reflecting, by Hook, Mc Phail and Vass, Teachers’ Pocketbooks, Curriculum Concepts, 2007Coaching for Performance, by John Whitmore, Nicholas Brealy, 2006 (3rd edition)National Council for School Leadership ncsl.org.ukCUREE curee.org.uk
What is Coaching?
A relationship where one person supports another to solve problems in their practice.
Dialogue is at the heart of coaching.
Awareness
and
Responsibility
Spectrum
affirming
directive
Non-directive
challenging
Ways of Working:
Pull (nondirective)Listening to understandReflectingParaphrasingSummarisingAsking questions that raise awarenessMaking suggestionsGiving feedbackOffering adviceInstructingTellingPush (directive) (from Downey)
CoachMentorInstructor
Doesn’t need knowledge of subject areaDoesn’t give advice
Uses a structured model
Specialised knowledgeHas credibility in the roleMay give advice as needed and can give quick fix ideasConversations may respond to immediate need
1-1 discussionsCentred on dialogueTrust relationshipDependent on skilled Questions and readingbeneath the surfaceLearn from each other
1-1 discussionsCentred on dialogueTrust relationshipDependent on skilled Questions and readingbeneath the surfaceLearn from each other
5 self actualisation coaching
4 self esteem coaching
3 esteem from others
2 belonging
1 survival
Maslow
1.Everyone has potentialawareness
responsibility
Why Coaching?
2. Success Breeds Success
5 for the sake of the students
4 because I see the value in it
3 because I want to look good to others
2 because I want to fit in
1 because I don’t want to lose my job
3. Change is Inevitable
4. We Learn best through Experience
ToldTold and shown
Told, shown and
experienced
Recall after 3 weeks
70% 72% 85%
Recall after 3 months
10% 32% 65%
Unconscious competence
Unconscious incompetence
Conscious incompetence
Conscious competence
Start
1
23
Finish
4
5. Everyone deserves to be heard
‘[PD needs to] encompass the multiple dimensions of a teacher’s development – social, emotional, moral / spiritual, conceptual – as well as professional expertise.’
‘There appears to be a relationship between knowledge of the need for personal development and having been on a journey of personal discovery and development.’Robertson
6. Power should be shared
Barriers
• isolation of practice
• stress and business of the day
• need for a colleague to dialogue with
• lack of skill
Robertson
Skills of Coaching
• Building Rapport
• Listening
• Questioning
• Giving Feedback
Building Rapport
Mirror the:• Words, tone and body language of Learning Style
– Visual– Auditory– kinaesthetic
Surface Listening
Active Listening• Directed listening
• Listening for learning
Listening
If you are trying too hard to interpret then you are not listening effectively. Energy is spent on framing the next question and using one’s own reference points to interpret rather than on a deep understanding of the issue. (from Tolhurst)
“When the time is free of any thought or judgement, it is still and acts like a mirror. Then and only then can we know things as they are.”
W Timothy Gallwey
GROW
Goals
Reality
Options
What Next
Goals
• Key points:o session and end pointo Positively statedo Personalisedo Specifico Stepping stones
GOALS
• Toolso Building Rapporto Listening for Learningo Reframing o Summarisingo Key questions: Where are you now? Where
would you like to be? How will you achieve this?
Realityleads to…Awareness
REALITY
• Tools
o Probing questionso Observational feed-backo Summarising and reframing and L for Lo Sliding scale
5 100
Options
Thinking Outside the Box
Toolso magic “if”o suggestions
What Next?• Key points
o what and when
o coach as encourager
• Toolso Commitment levels
Types of Questions
One suggestion of classifying questions is:
• open questions • descriptive questions• probing questions• challenging questions• clarifying questions• commitment questions
Mike Hughes
• Coaching is a belief system
• Take small steps
• Where to next?