CLS and ACD

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S.No CLS-Hidden Overlay 1 AAA 11 2 AAD 11 3 ABDA Both 4 ABDD Both 5 ADD 11 6 ADV 11 7 AGN 11 8 AGRA 11 9 AGRD 11 10 AGTA 10 11 AGTD 10 12 AHA 11 13 AHD 11 14 ALCA 10 15 ALCB 10 16 AOS 11 17 ARHA Both 18 ARHD Both 19 ASCA Both 20 ASCD Both 21 AUTD Both 22 AUTR Both 23 AUTU Both 24 BFEA 11 25 BFED 11 26 BNRA 10 27 BNRD 10 28 BUZZ 11 29 C6A 10 30 C6D 10 31 CCBA Both 32 CCBD Both 33 CCSA Both 34 CCSD Both 35 CDCA 11 36 CDCD 11 37 CDMA Both 38 CDMD Both 39 CFHA Both 40 CFHD Both 41 CFTA Both 42 CFTD Both 43 CFXA Both 44 CFXD Both 45 CLBA Both 46 CLBD Both 47 CLTA Both 48 CLTD Both

Transcript of CLS and ACD

Page 1: CLS and ACD

S.No CLS-Hidden Overlay1 AAA 112 AAD 113 ABDA Both4 ABDD Both5 ADD 116 ADV 117 AGN 118 AGRA 119 AGRD 11

10 AGTA 1011 AGTD 1012 AHA 1113 AHD 1114 ALCA 1015 ALCB 1016 AOS 1117 ARHA Both18 ARHD Both19 ASCA Both20 ASCD Both21 AUTD Both22 AUTR Both23 AUTU Both24 BFEA 1125 BFED 1126 BNRA 1027 BNRD 1028 BUZZ 1129 C6A 1030 C6D 1031 CCBA Both32 CCBD Both33 CCSA Both34 CCSD Both35 CDCA 1136 CDCD 1137 CDMA Both38 CDMD Both39 CFHA Both40 CFHD Both41 CFTA Both42 CFTD Both43 CFXA Both44 CFXD Both45 CLBA Both46 CLBD Both47 CLTA Both48 CLTD Both49 CMSA 1150 CMSD 1151 CNAA 1052 CNAD 10

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53 CNDA Both54 CNDD Both55 CNIA Both56 CNID Both57 CNTA 1158 CNTD 1159 CNUA 1060 CNUD 1061 CNUS 1062 CPFA Both63 CPFD Both64 CPTA Both65 CPTD Both66 CRA 1067 CRD 1068 CRPA 1169 CRPD 1170 CTD Both71 CUN Both72 CWA 1073 CWD 1074 CWNA 1075 CWND 1076 DAPA 1177 DAPD 1178 DDGA Both79 DDGD Both80 DDS 1181 DDV 1182 DELA 1183 DELD 1184 DIP 1085 DLO 1086 DNAA Both

87DNAD Both

88 DNDA 1189 DNDD 1190 DNDN Both91 DNDY Both92 DNO1 Both93 DNO2 Both94 DNO3 Both95 DOS 1196 DPUA Both97 DPUD Both98 DRDA 1199 DRDD 11

100 DRG1 11101 DRG2 11102 DRG3 11103 DRG4 11104 DSH 10105 DSI 11

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106 DSX 11107 DTA 11108 DTN 10109 EHTA 10110 EHTD 10111 ELA 11112 ELD 11113 ENG 11114 EXR0 Both115 EXR1 Both116 EXR2 Both117 EXR3 Both118 EXR4 Both119 FAXA 10120 FAXD 10121 FBA Both122 FBD Both123 FDSA Both124 FDSD Both125 FICA 11126 FICD 11127 FITA 11128 FITD 11129 FLXA 11130 FLXD 11131 FNA Both132 FND Both133 FR1 Both134 FR2 Both135 FRE Both136 FRN 11137 FTTC Both138 FTTR Both139 FTTU Both140 FXSP 11141 GPUA Both142 GPUD Both143 GRLA 11144 GRLD 11145 HBTA Both146 HBTD Both147 HFA 11148 HFD 11149 HPR Both150 HSPA Both151 HSPD Both152 HSTA 11153 HSTD 11154 HTA Both155 HTD Both156 IAMA 10157 IAMD 10158 ICDA Both159 ICDD 11

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160 IMA 11161 IMD 11162 IPNA 11163 IPND 11164 IRA 11165 IRD 11166 IRGA 10167 IRGD 10168 LDN Both169 LDTA 10170 LDTD 10171 LLC1 Both172 LLC2 Both173 LLC3 Both174 LLCN Both175 LMPN 11176 LMPX 11177 LNA Both178 LND Both179 LOL 10180 LPA 10181 LPD 10182 LPR Both183 LVXA 11184 LVXD 11185 MBXA 10186 MBXD 10187 MCBN 11188 MCBY 11189 MCRA 10190 MCRD 10191 MCTA Both192 MCTD Both193 MINA Both194 MIND Both195 MMA 11196 MMD 11197 MNL 10198 MOAA 11199 MOAD 11200 MRA Both201 MRD Both202 MSIA 11203 MSID 11204 MTA 11205 MTD 11206 MWA Both207 MWD Both208 NAIA 11209 NAID 11210 NAMA Both211 NAMD Both212 NDD 11213 NIA 11

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214 NID 11215 NOVA Both216 NOVD Both217 NRCA Both218 NRCD Both219 NROA Both220 NROD Both221 NRWA Both222 NRWD Both223 OCBA Both224 OCBD Both225 OLA 11226 OLD 11227 ONDA 11228 ONDD 11229 ONP 10230 ONS 10231 OPS 10232 OPX 10233 OVDA 10234 OVDD 10235 PDN Both236 PGNA Both237 PGND Both238 POA 11239 POD 11240 PRSA Both241 PRSD Both242 PUA Both243 PUD Both244 RBDA Both245 RBDD Both246 RBHA Both247 RBHD Both248 RCBA 11249 RCBD 11250 RCC Both251 RDI Both252 RDLA 11253 RDLD 11254 RLFA 11255 RLFD 11256 RMMA Both257 RMMD Both258 RMMO Both259 RNGB 11260 RNGI 11261 RTDA Both262 RTDD Both263 SFA Both264 SFD Both265 SHL 10266 SMSA 10267 SMSD 10

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268 SMWA Both269 SMWD Both270 SPKA 10271 SPKD 10272 SPV 11273 SRE Both274 STSA 11275 STSD 11276 SWA Both277 SWD Both278 TDD 11279 TENA Both280 TEND Both281 THFA 10282 THFD 10283 TLD Both284 TSA 10285 TVA 10286 TVD 10287 UCC Both288 UDI Both289 ULAA Both290 ULAD Both291 UNR Both292 USMA Both293 USMD Both294 USRA Both295 USRD Both296 VCE 11297 VMA 11298 VMD 11299 WTA Both300 WTD Both301 XFA 10302 XFD 10303 XFR 10304 XHA Both305 XHD Both306 XMWD Both307 XMWI Both308 XRA 10309 XRD 10

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DescriptionAutomatic Answerback AllowedAutomatic Answerback DeniedAbandoned call record and time to answer AllowedAbandoned call record and time to answer DeniedAutomatic Digit DisplayData Port Verification AllowedACD AgentAgent Greeting AllowedAgent Greeting DeniedACD services for 500/2500 ActiveACD services for 500/2500 Not ActiveAutomatic Hold AllowedAutomatic Hold DeniedALC loss plan class A port typeALC loss plan class B port typeACD Supv Can Observe Other SupvAudible Reminder of Held Call AllowedAudible Reminder of Held Call DeniedAlarm Security AllowedAlarm Security DeniedDenied Authorization code Class of ServiceRestricted Authorization code Class of ServiceUnrestricted Authorization code Class of ServiceBoss Secretary Feature Enhancement AllowedBoss Secretary Feature Enhancement DeniedBusy Number Redial AllowedBusy Number Redial DeniedBuzz when off hookSix-Party Conference AllowedSix-Party Conference DeniedCollect Call Blocking - BlockedCollect Call Blocking - Not BlockedControlled Class of Service AllowedControlled Class of Service DeniedConferee Display Count AllowedConferee Display Count DeniedGenerate external station activity records (Not CDR)No external station activity records (Not CDR)Call Forward/HUNT Override AllowedCall Forward/HUNT Override DeniedCall Forward by Call Type AllowedCall Forward by Call Type DeniedCall Forward All Calls to external DN AllowedCall Forward All Calls to external DN DeniedActivate Calling Party Number and Name per-line blockingDeactivate Calling Party Number and Name per-line blockingNetwork Call Trace from this telephone AllowedNetwork Call Trace from this telephone DeniedCommand and Status link AllowedCommand and Status link DeniedCLASS Calling Name Multiple Data Format AllowedCLASS Calling Name Denied

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Call Number Display AllowedCall Number Display DeniedCall Number Information AllowedCall Number Information DeniedNetwork ACD Countdown AllowedNetwork ACD Countdown DeniedCLASS Calling Number Multiple Data Format AllowedCLASS Calling Number Delivery DeniedCLASS Calling Number Single Data Format AllowedForced Camp-On from another set AllowedForced Camp-On from another set DeniedForced Camp-On to another set AllowedForced Camp-On to another set DeniedContinuous Ring AllowedContinuous Ring DeniedCorporate Directory AllowedCorporate Directory DeniedConditionally Toll Denied (default)Conditionally UnrestrictedCall Waiting AllowedCall Waiting DeniedCall Waiting Notification AllowedCall Waiting Notification DeniedDisplay Access Prefix AllowedDisplay Access Prefix DeniedDN display on other set AllowedDN display on other set DeniedDelay Display, display activates after call is answeredData Port Verification DeniedDealer AllowedDealer DeniedDial Pulse - rotary and dial pulse telephones.Digital Long telephone setDN of set will be used in 3WT ANI messagesOutgoing 3WT route will be used as DN in 3WT ANI messages

Dialed Name Display AllowedDialed Name Display DeniedDiversion Notification Option (QSIG)Diversion Notification Option (QSIG)Diversion Notification Option (QSIG)Diversion Notification Option (QSIG)Diversion Notification Option (QSIG)ACD Supv Cannot Observe Other SupvDN Pickup AllowedDN Pickup DeniedDistinctive Ringing by Directory Number AllowedDistinctive Ringing by Directory Number DeniedHigh fast toneHigh slow toneLow fast toneLow slow toneDigital Short telephone setData Service access or IS Server TN Allowed

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Data Service access or IS Server TN DeniedData TerminalDigitone DTN is used for 2500 setsEnhanced Hot Line AllowedEnhanced Hot Line DeniedErase lists AllowedErase lists DeniedEnglish language displayExecutive Distinctive Ringing Off 0Executive Distinctive Ringing Tone 1Executive Distinctive Ringing Tone 2Executive Distinctive Ringing Tone 3Executive Distinctive Ringing Tone 4Fax/Modem allowed ISDN callFax denied (see FAXA)Call Forward Busy - DID calls Ring AttendantCall Forward Busy NormalForce Disconnect AllowedForce Disconnect DeniedForward Intercom Calls AllowedForward Intercom Calls DeniedFlexible Incoming Tones AllowedFlexible Incoming Tones DeniedFlexible voice/data AllowedFlexible voice/data DeniedCall Forward No answer AllowedCall Forward No answer DeniedFully Restricted 1Fully Restricted 2Fully RestrictedFrench language displayAllows trunk to trunk connections for ConferenceDenies trunk to trunk connections - no conferencingAllows trunk to trunk Conference and TransferFlexible Services PortGroup Pickup AllowedGroup Pickup DeniedGroup Listening AllowedGroup Listening DeniedHunt By call Type AllowedHunt By call Type DeniedDigital Telephone Handsfree AllowedDigital Telephone Handsfree DeniedHigh Priority stationHospitality Allowed, used for Hospitality ManagementHospitality DeniedHost Terminal AllowedHost Terminal DeniedHunting AllowedHunting DeniedICP Answering Machine AllowedICP Answering Machine DeniedInternal Call Detail Recording AllowedInternal Call Detail Recording Denied

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Integrated Messaging Service Attendant AllowedIntegrated Messaging Service Attendant DeniedIntercept Position AllowedIntercept Position DeniedIncoming Ringing Line Preference AllowedIncoming Ringing Line Preference DeniedInterrogation set Allowed for intercept computerInterrogation set Denied for intercept computerListed Directory Number defined in CDB - used for CLIDLine Disconnect Tone AllowedLine Disconnect Tone DeniedLine Load Control Class 1Line Load Control Class 2Line Load Control Class 3Line Load Control offMW Lamp - status of the mailbox associated with the PDNMW Lamp - status of the mailbox associated with any DNLast Number Redial AllowedLast Number Redial DeniedLong line Class of Service (default if CLS = OPS)Message Waiting Lamp AllowedMessage Waiting Lamp DeniedLow Priority stationLOGIVOX Class of Service AllowedLOGIVOX Class of Service DeniedMulti-Party Operation (MPO) Blind Transfer AllowedMulti-Party Operation (MPO) Blind Transfer DeniedSet linked to a non-MICB line cardSet linked to a MICB line cardMultiple Call Arrangement AllowedMultiple Call Arrangement DeniedMalicious Call Trace AllowedMalicious Call Trace DeniedMessage Interrupt AllowedMessage Interrupt DeniedMultimedia AllowedMultimedia DeniedManual service - Used for HOTMute on Answer AllowedMute on Answer DeniedMessage Registration AllowedMessage Registration DeniedMake Set Busy Improvement AllowedMake Set Busy Improvement DeniedMaintenance Telephone AllowedMaintenance Telephone DeniedMessage Waiting AllowedMessage Waiting DeniedNo Answer Indication AllowedNo Answer Indication DeniedName Display on other set AllowedName Display on other set DeniedNo Digit DisplayNon-ringing Incoming Line Preference Allowed

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Non-ringing Incoming Line Preference DeniedNetwork Override/Breakin AllowedNetwork Override/Breakin DeniedNight Restriction for forced Camp-On AllowedNight Restriction for forced Camp-On DeniedNight Restriction for Priority Override AllowedNight Restriction for Priority Override DeniedNight Restriction for Call Waiting AllowedNight Restriction for Call Waiting DeniedOutgoing Call Barring AllowedOutgoing Call Barring DeniedOutgoing Line Preference AllowedOutgoing Line Preference DeniedOne Number Delivery Allowed for a portableOne Number Delivery Denied for a portableOn-Premises extensionOn-Premises Station (default for all others)Off-Premises Station (default if CDEN is DD)Off-Premises extension Supported by QPC192 onlyOverride AllowedOverride DeniedPrimary Directory NumberAllow PAGENET accessDeny PAGENET accessPrivacy Override AllowedPrivacy Override DeniedPriority Call Pickup AllowedPriority Call Pickup DeniedCall Pickup AllowedCall Pickup DeniedRedirection By Day AllowedRedirection By Day DeniedRedirection By Holiday AllowedRedirection By Holiday DeniedRecall to Boss AllowedRecall to Boss DeniedRestricted from Receiving Collect CallsRestricted from receiving DID callsAutomatic Redial AllowedAutomatic Redial DeniedReversed Lamp Flash AllowedReversed Lamp Flash DeniedRemote Monitoring of Messages AllowedRemote Monitoring of Messages DeniedAllow Remote Monitoring of MessagesApply ringing when idle, off hook or busyApply ringing when idle but off hookCall Redirection by Time of day allowedCall Redirection by Time of day deniedSecond Level CFNA AllowedSecond Level CFNA DeniedShort line Class of ServiceStandalone Mail Server AllowedStandalone Mail Server Denied

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Extended Message Waiting Indication AllowedExtended Message Waiting Indication DeniedSpeaker AllowedSpeaker DeniedACD SupervisorSemi-RestrictedSet-to-Set Messaging AllowedSet-to-Set Messaging DeniedStation-to-Station Call Waiting AllowedStation-to-Station Call Waiting DeniedTandem Digit Display Automatic set display featureTenant Service AllowedTenant Service DeniedCentrex Trunk Switch Hook Flash on this set allowedCentrex Trunk Switch Hook Flash on this set deniedToll DeniedThree-Party Service allowedTrunk Verification from station AllowedTrunk Verification from station DeniedNot Restricted from Receiving Collect CallsNot Restricted from Receiving DID CallsSet Based Administration User Access AllowedSet Based Administration User Access DeniedUnrestrictedMeridian 911 position AllowedMeridian 911 position DeniedUser Selectable Call Redirection AllowedUser Selectable Call Redirection DeniedVoice TerminalServer Voice Messaging AllowedServer Voice Messaging DeniedWarning Tone AllowedWarning Tone DeniedCall Transfer AllowedCall Transfer DeniedHookflash disabled - no transferExclusive Hold AllowedExclusive Hold DeniedExtended Message Waiting indication DeniedExtended Message Waiting indication AllowedRing Again AllowedRing Again Denied

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PRINT CONFIG PRINTREFERENCE TYPE acdCUST 0 CUST 0ACDN 5902 REQ new ACDN 5902TYPE ACD TYPE acd TYPE ACDCUST 0 CUST 0 CUST 0ACDN 9201 ACDN 5902 ACDN 5902MWC NO MWC MWC NODSAC NO DSAC DSAC NOMAXP 10 MAXP 10 MAXP 10SDNB NO SDNB SDNB NOBSCW NO BSCW BSCW NOISAP NO ISAP ISAP NOAACQ NO AACQ NORGAI NO RGAI RGAI NOACAA NO ACAA ACAA NOFRRT FRRT FRRTSRRT SRRT SRRTNRRT NRRT NRRTFROA NO FROA FROA NONCFW 9700 NCFW 9700 NCFW 9700FNCF NO FNCF FNCF NOCWTT NONE CWTT CWTT NONEHMSB YES HMSB yes HMSB YESACPQ NO ACPQ ACPQ NOFORC NO FORC FORC NORTQT 0 RTQT RTQT 0SPCP YES SPCP SPCP YESOBTN NO OBTN OBTN NORAO NO RAO RAO NOCWTH 1 CWTH CWTH 1NCWL NO NCWL NCWL NOBYTH 0 BYTH BYTH 0OVTH 2047 OVTH OVTH 2047TOFT NONE TOFT TOFT NONEHPQ NO HPQ HPQ NOOCN NO OCN OCN NOOVDN OVDN OVDNIFDN IFDN IFDNOVBU LNK LNK LNK LNK OVBU OVBU LNK LNK LNK LNKEMRT EMRT EMRTMURT MURT MURTRTPC NO RTPC RTPC NOSTIO STIO STIOTSFT 20 TSFT TSFT 20HOML YES HOML yes HOML YESRDNA NO RDNA RDNA NONRAC NO NRAC NRAC NODAL NO DAL DAL NORPRT YES RPRT RPRT YESRAGT 4 RAGT RAGT 4

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DURT 30 DURT DURT 30RSND 4 RSND RSND 4FCTH 20 FCTH FCTH 20CRQS 100 CRQS CRQS 100IVR NO IVR IVR NOCWNT NONE CWNT CWNT NONE