Cloud Based Email and Collaboration Project

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Cloud Based Email and Collaboration Project Bob Micielli, CIO, Department of Natural Resources Dave Kirk, Office of the Chief Information Officer May 22, 2012 1

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May 22, 2012. Cloud Based Email and Collaboration Project. Bob Micielli, CIO, Department of Natural Resources Dave Kirk, Office of the Chief Information Officer. Action 4: Cloud Based Email and Collaboration Project. Project Statement : - PowerPoint PPT Presentation

Transcript of Cloud Based Email and Collaboration Project

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Cloud Based Email and Collaboration Project

Bob Micielli, CIO, Department of Natural ResourcesDave Kirk, Office of the Chief Information Officer

May 22, 2012

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Action 4: Cloud Based Email and Collaboration Project

Project Statement:

Establish an enterprise cloud based solution for the State of Washington for common desktop business applications.

The following products are part of this vision:– Microsoft Exchange Online (Email, Contacts, and Calendaring)– Microsoft SharePoint Online– Microsoft Lync Online (Instant Messaging and Presence)– Microsoft Office Web Apps– Microsoft Office Professional as it relates to the above services– M86 Secure Email Service

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Action 4: Cloud Based Email and CollaborationProject

Background:Decision in 2009: Create a Shared Email ServiceStatus: •47,500 mailboxes from 45 agencies on Exchange 2010•Symantec Vault , Secure Email

With new Cloud based Email and Collaboration Services:

Business Question: Given our installed base, is there a business case at this time to adopt a comparable cloud based solution?

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Action 4: Cloud Based Email and Collaboration Project

Can a Cloud Based Solution:• Reduce cost?• Increase productivity ?• Improve the quality of service?• Position the state better for the future ?

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Action 4: Cloud Based Email and Collaboration Project

Tarek Tomes

Minnesota: Another State’s Experience

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Action 4: Cloud Based Email and Collaboration Project

Scope for Washington State: Cloud based software services:

• Microsoft Exchange 2010 Online• Microsoft SharePoint Online• Microsoft Lync Online Instant Messaging• Microsoft Office Web Apps• Secure Email from M86• Microsoft Office Professional as it relates to the above

services

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Action 4: Cloud Based Email and Collaboration Project

Examples for Use:•Field Auditors•Case Managers •Tele-Working •Regional Office to Headquarters Communications•Project and Business Teams– Collaboration– Exchanging Information – Producing Deliverables – When people in other places need to work together as if in the same room

Lync OnlineOffice Professional Plus

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Action 4: Cloud Based Email and Collaboration Project

Business Case: Can a Cloud Based Solution:• Reduce cost?• Increase productivity? • Improve the quality of service?• Position the state better for the future?

Project Phases:• Preliminary Business Case Phase, go/no go • Business Case Analysis Phase, go/no go • Implementation Phase

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Action 4: Cloud Based Email and Collaboration Project

Business Case Analysis PhaseScope:

The business case will analyze two alternatives:

• Continue using the current Shared Email service• Adopt an all cloud-based Email Collaboration service that

includes M86 Secure Email

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Action 4: Cloud Based Email and Collaboration Project

Business Case Analysis PhaseScope:

• Financial analysis: Compares the components of the current on-premise shared email service with a comparable all-cloud based solution.

• The current components are: • Exchange 2010• Secure Email from M86• Symantec Vault • Inbound filtering• Outbound filtering

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Action 4: Cloud Based Email and Collaboration Project

Business Case Analysis PhaseSavings Opportunities:

• Email archive storage, • Conference calls and video conferencing among employees,• Employee and resource mailbox costs,• SharePoint

Identify Cost Avoidance and Cost Savings Opportunities

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Action 4: Cloud Based Email and Collaboration Project

Business Case Analysis PhaseGap Analysis: • Exchange 2010• Exchange Archive• SharePoint• Lync• Web Apps

Participating Agencies:

AGR, COM CTS, DEL, DFW, DNR, DOC,DOH, DOL, DSHS, ECY, LNI, LIQ, LEG, OFM, DOT, (more are asking to participate)

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Action 4: Cloud Based Email and Collaboration Project

Gap Analysis• Over 500 Unique Requirements Identified• Test Environment Established with 4 Tenants • More Than 110 Agency Staff Involved

Migration Effort• What’s The Effort for the State Of Washington

Business Case Target Completion Date • June 15th

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Action 4: Cloud Based Email and Collaboration Project

Questions and Answers: Bob Micielli, DNR

Dave Kirk, OCIO