Number of employees: 24 | Headquarters: Fort Worth, Texas Electro Acoustics and Video Inc. designs, installs and services audio, video and theatrical lighting for large-scale commercial event centers, from houses of worship and university campuses to museums, sports stadiums and corporate boardrooms.

A near-death skydiving experience combined with years of working in the sound business awakened Chris Jordan to his calling.

When his parachute collapsed just 400 feet off the ground, he knew his time was up; but miraculously it snapped open just before he hit the ground.

“That got me a little interested in church,” he said. “And when I went to church, not only did I realize I had a big need for God, but that churches also had a big need for sound.”

Jordan grew up working at his father’s stereo company out of the family garage. They installed custom stereo systems in large residences.

“I realized that I could take what I learned growing up in sound, and churches, and put those two together.”

So, Chris Jordan and his wife, Sue, started Electro Acoustics – out of their garage.

“I used the typewriter my parents had given me from college,” said Sue Jordan. “And there were no cordless phones or fax machines or internet so it was a very fun time to get started and do that together.”

Electro Acoustics still is a family business, but it has grown to 24 employees and they left the garage years ago. After realizing that a bookkeeper isn’t the same as an HR manager, the Jordans concluded they needed help.

“We realized that to really serve people the most fairly, we needed an outside, objective expert who could come in and help us resolve issues, someone who’s not inside the office politics,” Chris Jordan said.

Electro Acoustics uses Insperity’s full-service HR solution called Workforce Optimization®. It allows the company to focus on the work and its customers, while Insperity takes care of HR-related government compliance, training and development, employer liability management and benefits plan administration.

The Jordans discovered there were many companies that provided human resource outsourcing, but it was the personal touch and extensive services that set Insperity apart.

“ Insperity brings so many resources to the table that we personally couldn’t have done on our own.” – Sue Jordan

CLIENT STORY

Hiring Insperity a “sound” business decision

Growth brings new needs

Among the many resources Insperity offers are online courses, staff training, team building and an education reimbursement program. They are bonuses that speak to the Electro Acoustics culture and also help its bottom line.

“We spent between $35,000 and $50,000 a year for employee education, certification and training,” said Chris Jordan. “And Insperity reimburses a whole lot of the classes, coursework and seminars that employees go to.”

“We’ve had several employees going to college while they’re working for us and that’s just been a great benefit,” Sue Jordan said. “A lot of organizations can do payroll, they can handle HR, but one of the things that we really valued about Insperity was their emphasis on education.”

Being able to offer a retirement plan and big company benefits are key factors in retaining talented job candidates to the company leadership.

“ We don’t want to be a big company. But we want our employees to have access to the benefits that a big company does. The 401(k), the great insurance — everything that Insperity offers is the same thing that a large national company offers employees. But we can still be a small, family-focused business that all of us here enjoy.” – Chris Jordan

Electro Acoustics leaders know that employment law can be a fluid thing, and staying on top of it is a big job – one that the company prefers to let Insperity handle.

Rick Johnson, general manager at Electro Acoustics, is on the front lines with Insperity when it comes to making sure the company

Benefits that attract good employees

Peace of mind about employment law

Chris and Sue Jordan Owners

Electro Acoustics and Video, Inc.

Training and education reimbursement

stays in compliance with labor laws. The advice and information he gets from Insperity is up-to-date and relevant.

“In the aspect of being and operating correctly within the law, I expect and know that Insperity will let me know what action I need to take, and whether it’s relevant for our company,” he said.

As a construction company, workers’ compensation can be an administrative headache which Insperity now handles. Insperity also provides a safety officer who can go to the office and a job site to help make sure they’re following proper safety procedures in line with OSHA standards.

“All those things that we would normally have to be concerned about, Insperity takes care of in the background for us,” Chris Jordan said. “It allows us to focus on our people; it allows us to focus on our customers. It allows us to focus on what we do.”

Johnson said he appreciates that Insperity responds to inquiries quickly and efficiently.

“ I don’t know how they do it, but I get all my answers. Insperity provides us peace of mind.” – Rick Johnson

Taking the leap into human resource outsourcing can be mind-boggling. There are a lot of companies out there who have their shingle out. Electro Acoustics has been contacted by other providers to switch – but they keep coming back to Insperity. Why?

“We’ve never been able to find anybody who can provide as many services as Insperity provides for what it costs us,” Sue Jordan said.

“So it’s not that we don’t stop and look every so often, but between the benefits and the education and all the different employee programs that Insperity provides, we just haven’t found anything that compares.”

Chris Jordan sums up the relationship with Insperity: “Being experts in the sound business, we make sound decisions every day. And so, I think our partnership with Insperity is one of the more sound decisions we’ve made.”

Why Insperity?

HR and Business Performance Solutions: Workforce Optimization® Services | Human Capital Solutions Payroll Services | Time and Attendance | Performance Management | Organizational Planning | Recruiting Services Employment Screening | Financial Solutions | Expense Management | Retirement Services | Insurance Services

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