Class01 Final
-
Upload
vanoainvdlbp -
Category
Documents
-
view
230 -
download
0
Transcript of Class01 Final
-
8/2/2019 Class01 Final
1/37
Advanced Project andProcess Management
Ho Thi Thanh Huong, MA
Spring 1012
-
8/2/2019 Class01 Final
2/37
Todays topic: What is a Project?
Who needs to possess PM skills? What will we cover in this course?
How will the course be conducted? Group forming
Projectvs. Process vs. Routine Operations
Stakeholders Project management
Project managers
PM skills.
Triple constraints. Organizational structures
Project life cycle
What is a successful project?
-
8/2/2019 Class01 Final
3/37
Who needs to possess PM skills?
-
8/2/2019 Class01 Final
4/37
What will we cover in this course?
Characteristics of social systems
Process- and project-orientation as organizational
strategies
Cultures and structures of project-orientedorganizations
Linkages between process and project management
Project management: objectives, tasks, methods androles in project start, project planning, project
executing, project controlling and project close down
processes.
-
8/2/2019 Class01 Final
5/37
How will the course be conducted?
Project proposal (30%)
Mid term & Finalexam (40%)
In-class activities(30%)
Bonus mark forclear English (5%
at most)
-
8/2/2019 Class01 Final
6/37
Group Forming
ASSIGNMENT GROUP
No. Group1 Nguyn Th Hng i2 Nguyn Vit Chnh3 Phan Th Ngc Dip4 Vng Vn Duy5 V Nguyn Nh H
6 Nguyn Th
Ngn H7 Phan Th Hng Hu
8 Dng Thu Hin9 H c Hip
10 Nguyn V Thanh Hip11 Dng ng Ha12 Nguyn Th Hu13 ng Tun Hng
14 ng Thnh Hng15 Khut Th Lan Hng16 Phan Th Thu Hng
Full name
17 L Th Hoi Hng
18 Nguyn Th L Hng19 Nguyn Gia Khnh
20 Lu Thy Linh21 Ng Thanh Long22 La Th Thanh Luyn23 Mai Thanh Nga24 Phm Vit Ngoan25 Nguyn Th Nguyt26 Nguyn Vn Oai27 Trn Th Phong28 Lng Vn Ph29 Nguyn Vn Phc30 Phm Vit Phng31 Ng Th Hoi Sinh32 T Xun Sn
33 Trn Minh Tn34 Nguyn Thin Thnh35 Kiu Th Phng Tho36 Trn Vn Tin37 L Th Chu Trinh38 ng Quc Tun
-
8/2/2019 Class01 Final
7/37
Project or Process?
Ford Motor planned to design Ford Model A in
1926, marketed in December 1927.
YES
Ford Motor planned to assembles Ford Model A
in 1927.NO
Hue University was contracted to deliver a jointmaster program with Krems IMC from June 2011to April 2013.
YES
-
8/2/2019 Class01 Final
8/37
Project or Process?
Temporary endeavorundertaken to create a
unique product, service or result.
-
8/2/2019 Class01 Final
9/37
Project or Process?
What makes a project a project (not a process)?
Unique
Temporary & Definite start date and end
Completed when the project goals are achieved
Successful when stakeholders requirements satisfied
-
8/2/2019 Class01 Final
10/37
Project or Process?
Process
Repeatable
Routine
Not project-worthy
By units of a permanent organization
Efficiency
-
8/2/2019 Class01 Final
11/37
Clarifying terminology and concepts
What is a program vs. a project vs. a process?
Program: (semi)-permanent staff; annual goals and objectives;activities are repeatable, similar in structure and intendedoutcomes
Project:temporary
organization;specific,unique
objectives
PM Process: Repeatable
procedures; generally applicableOther
projects
Project management processes
-
8/2/2019 Class01 Final
12/37
Why projects? Complex External Environment:
Globalization of markets
New technological developments
New cooperative relationships with Cs & Suppliers
Maintain a certain level of complexity to dealwith complexity
Stay competitive
A difference that makes a difference
-
8/2/2019 Class01 Final
13/37
Why projects? Complex External Environment:
Customers: complex products+Networking withsuppliers+Internationalization
Competitors: International Competition+shorterproduct life cycles+Competitors are also
partners+Partners Employees: Participation, empowerment+Attractive
assignments+Virtual Workplace
Politics, public interest: New laws+Ecological
Interests Establish organizational flexibility
Assure the quality of the results
-
8/2/2019 Class01 Final
14/37
Stakeholders A project is successful when it meets or exceeds
the expectations of the stakeholders. Those who have vested interest in the project.
Have something to either gain for lose as a
result of the project.
-
8/2/2019 Class01 Final
15/37
Stakeholders
-identify upfront.
-Do not ever
leave out animportantstakeholderor their
departmentsfunction.
Figure 1.1: Project stakeholders ((PMBOKGuide, 2003 Edition)
-
8/2/2019 Class01 Final
16/37
Project management A process/discipline
Involves
planning,
putting the project plan into action,
and measuring progress and performance.
-
8/2/2019 Class01 Final
17/37
Triple Constraints
Budget/Money
Scope/
Quality
Schedule/
Time
-
8/2/2019 Class01 Final
18/37
Project management skills Communication: the single most important
Organizational & time mgt: probably the 2nd mostimportant
Combining these two with excellent communication skills isalmost a sure guarantee of your success in the projectmanagement field.
Budgeting
Problem Solving
Negotiation and Influencing
Leading Team Building and Human Resources
A Mile Wide and an Inch Deep
-
8/2/2019 Class01 Final
19/37
Organizational Structures functional, projectized, or matrix.
Variations and combinations exist among thesethree structures, such as a projectized structurewithin a functional organization, and weak
matrix, balanced matrix, and strong matrixorganizations.
-
8/2/2019 Class01 Final
20/37
Functional Organization
centered on expertise and grouped by function
CEO
HR Finance Marketing IT Production
Staff
Staff
Staff
Staff
Staff
Staff Staff
Staff Staff
Staff
-
8/2/2019 Class01 Final
21/37
Functional Organization
Advantages Disadvantages
Enduring organizationalstructure.
Project manager has little tono formal authority.
Clear career path withseparation of functionsallowing specialty skills to
flourish.
Multiple projects compete forlimited resources andpriority.
Employees have onesupervisor with a clear chainof command.
Project team members areloyal to the functionalmanager.
-
8/2/2019 Class01 Final
22/37
Projectized Organization
Advantages DisadvantagesProject managers haveultimate authority over theproject.
Dys-functional
The organizations resourcesare focused on projects andproject work.
Multiple projects compete forlimited resources and priority.
Team members are
collocated.
Staff issue after project
closing
Loyalties are formed to theproject, not to a functionalmanager.
-
8/2/2019 Class01 Final
23/37
Matrix Organizations project objectives fulfilled while hierarchical
structure maintained.
-
8/2/2019 Class01 Final
24/37
Strong Matrix Organization
Power rests with Project manager.
CEO
Mnger of PMers Finance Marketing IT Production
P. Staff
P. Staff
Staff
Staff
Staff
Staff Staff
Staff Staff
Staff
-
8/2/2019 Class01 Final
25/37
Weak Matrix Organization
Project managers have little to no authority, justlike in the functional organization.
CEO
Human Resources Finance Marketing IT Production
Staff/P.Coordinator
Staff
Staff
Staff
Staff Staff
Staff Staff
Staff
Staff
-
8/2/2019 Class01 Final
26/37
Balanced Matrix Organization
Power is balanced between project managers andfunctional managers.
CEO
Human Resources Finance Marketing IT Production
P. Manager
Staff
Staff
Staff
Staff Staff
Staff Staff
Staff
Staff
-
8/2/2019 Class01 Final
27/37
Comparing Matrix Structures
Weak Matrix Balanced Matrix Strong Matrix
Project Managers Title: Project coordinator, project leader, orproject expeditor
Project manager Project manager
Project Managers Focus: Split focus between project andfunctional responsibilities
Projects and project work Projects and project work
Project Managers Power: Minimal authority and power Balance of authority and power Full authority and power
Project Managers Time: Part time on projects Full time on projects Full time on projects
Organization Style: Most like functional organization Blend of both weak and strongmatrix
Most like a projectized organization
Project Manager Reports to: Functional manager A functional manager, but sharesauthority and power
Manager of project managers
-
8/2/2019 Class01 Final
28/37
The project management life cycle
Similar across projects.
Handoffs: The end of one phase typically marksthe beginning of the next.
Deliverable:each phase has a specific result
Fast trackingphases are overlapped to shortenor compress the project schedule.
-
8/2/2019 Class01 Final
29/37
The project management life cycle
Initiation
Planning
Executing
Controllin
g
Closing
Cancel the project
(PMP Study Guide)
-
8/2/2019 Class01 Final
30/37
The project management life cycle
Charterthe project
Plan theproject
Executeproject
plan
Close
project
Evaluatethe project
Cancel the project
-
8/2/2019 Class01 Final
31/37
IT systems development life cycle
Charterthe project
Plan theproject
Analyzerequire-ments
Design
System
Implementsystem
Cancel the project
-
8/2/2019 Class01 Final
32/37
IT systems development life cycle
Charter
project
Plan theproject
Analyzerequire-ments
DesignSystem
Implementsystem
Maintainand Support
-
8/2/2019 Class01 Final
33/37
The Project Management Body ofKnowledge (PMBOK)
Project integration management
Project scope management
Project time management
Project cost management Project quality management
Project human resource management
Project communications management Project risk management
Project procurement management
-
8/2/2019 Class01 Final
34/37
The Diamond Modelby A. Shenhar and D. Dvir
(p. 14 of Reinventing ProjectManagement)
Technology
Pace
NoveltyComplexity
Super-high tech
High-tech
Medium-tech
Low-tech
Fast/Competitive
Blitz
Time-critical
Regular
-
8/2/2019 Class01 Final
35/37
What do we mean by project success?
Meet or exceed stakeholders expectations
Premise: Project success is not one-dimensional noris it only about schedule and budget.
Project efficiency
Impact on customer
Impact on the team Business results
Preparation for the future
Success may vary over time An inefficient project may eventually have great business
results and prepare the firm for its future
An efficient project may fail to deliver significant businessresults (more about this later)
-
8/2/2019 Class01 Final
36/37
Todays topic: What is a Project?
Projects Stakeholders
Project management
Project managers
PM skills.
Triple constraints.
Organizational structures
Project life cycle
-
8/2/2019 Class01 Final
37/37
Review
20 minutes to prepare. One group member of 2 groups will be
called to answer 10 questions. These
groups will receive grade for in-classactivities. Other groups can answer whenthe assigned group does not have thecorrect answers to receive bonus marks.