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    LOGISTICS MANAGEMENT

    MBA 031-SUPPLY CHAIN MANAGEMENT

    MBA 3 rd SEMESTER

    FACULTY DILIP KUMAR GUPTA

    ASSISTANT PROFESSOR (SRGC-IC)

    SHRI RAM COLLEGE OF MANAGEMENT

    MUZAFFARNAGAR

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    LOGISTICS MANAGEMENT

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    ORIGIN OF LOGISTICS The word logistic has originated from Greek word

    Logistikos and the Latin word Logisticus whichmeans science of computing & calculating In ancient times it was used more in connection

    with moving armies, the supplies of food &

    armaments to the war front. During World War II logistics gained importance

    in army operations covering the movement ofsupplies , men & equipment across the border

    Today It has acquired the wider meaning and is used in

    the business for the movement of material fromsuppliers to the manufacturer and finally thefinished goods to the consumers

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    Logistics - Science of managing (controlling) the movement and storage of goods (or people) from acquisition to consumption .

    Goods : Raw Materials Final products, and everything in between.Logistics for services & people similar to goods logistics.

    Ex. Police, fire, ambulance, passenger airlines, taxi cabs, etc.

    Movement = Transportation (between locations).

    Storage = Inventory, Warehousing (at locations).

    Suppliers Manufacturers Warehouses &Distribution Centers

    Customers

    Material Costs

    Transportation

    Costs

    Transportation

    Costs TransportationCostsInventory CostsManufacturing Costs

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    LOGISTICSLogistics is the . . . process of planning, implementing,

    and controlling the efficient, effective flow and storageof goods, services, and related information from pointof origin to point of consumption for the purpose of Satisfying customer requirements .

    Suppliers Manufacturers Warehouses &Distribution Centers Customers

    Material Costs

    TransportationCosts

    TransportationCosts Transportation

    CostsInventory CostsManufacturing Costs

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    Logistics

    Logistics is an effort todeliver: the right product in the right quantity in the right condition to the right place at the right time

    for the right customer at the right cost

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    OBJECTIVES OF LOGISTICS MANAGEMENT

    1. INVENTORY REDUCTION:- Traditionally firms usedexcess inventory , the funds thus invested are blocked andcannot be used for any other productive purpose. Hencethe prime objective of logistics is to maintain theinventory at the minimum level.

    2. RELIABLE AND CONSISTENT DELIVERYPERFORMANCE:-The other objective of logisticsshould be consistency in delivery performance, this willhelp in building customer confidence and contribute tolong term relationships.

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    5.Quick response :- This aspect is related with thecapability of the firm to provide better service to

    the customer in the shortest time frame.For this :-1.Latest technology can be used in information

    processing and communication.2.Which will enhance the decision makingcapability in terms of accuracy and time.3. Enabling the enterprise to be flexible enough tofulfill the customer requirements in terms of volume and varieties in the shortest time frame.

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    OPERATIONS OF LOGISTICS1) Material Management.2) Physical Distribution Management.

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    Material Management

    Logistics

    Physical distribution management

    Manufacturing and supply services Customer service

    Suppliers

    Ram materialsSub assembliesManufacturedpartsPackagingmaterial

    Inbound

    Materials flow

    CustomerOther equipmentmanufacturersEnd usersGovernment

    Outbound

    finishedgoods

    Inventoryin thefield

    WIP productions

    FGs

    Transit depot intermediary

    Operations of Logistics

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    ROLE OF LOGISTICS IN SUPPLY CHAIN MANAGEMENT

    1) Connects the source of supply with the demand :-

    logistics basically connects the source of supply with source of demand.To do this all the components of a logisticssystem like warehousing network ,transportation network ,,inventory controlsystem, come into operation with theobjective of providing the right product atthe right time at least cost

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    2) Fills the gap between supply and demand:-Logistics makes it possible to deliver the product

    to the customer anywhere , irrespective of itsmanufacturing location.It facilitates either to deliver a full truckload of shipment once a week/month or part of load daily.for e.g .Laptops demanded in market in August 10,000units.

    Supply of 10,000 laptops may be once in aweek/month or part of load daily.

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    Supply Chain

    Raw Materials

    RETAILER

    FACTORY DC RDC SUPPLIER

    Finished Goods

    Office

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    BULLWHIP EFFECT

    It refers to the increase in variance in the demand as one

    moves up in the supply chain from retailers to distributors tomanufacturers/suppliers.

    15

    Manufacturer Wholesale Distributors

    Consumers Multi-tier Suppliers

    Retailers

    Time

    S a

    l e s

    S a

    l e s

    Time

    S a

    l e s

    Time

    S a

    l e s

    Time

    Bullwhip Effect

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    Case study of HPHP experienced the bullwhip effect in thepattern of sales of its printers.Orders placed by retailer exhibited widerswings than the actual retail sales tocustomers.Orders placed by the printer division to thecompany s integrated circuit division hadeven wider swings.

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    Case study of P&GP&G observed bullwhip effect in the patternof sales for pampers disposable diapers.P&G were surprised to see that the orders

    placed by distributors had much morevariation than sales at the retail stores.Further , order of materials to suppliers had

    even greater variation as compared tovariation at distributors , retailers and at thesales counters.

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    INBOUND AND OUT BOUND

    LOGISTICS

    INBOUNDLOGISTICS

    SUPPLIERS TOMANUFACTURERS

    OUTBOUNDLOGISTICS

    MANUFACTURERSTO CONSUMERS

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    Supply Chain

    Procurement

    Stores Stores

    Vendor

    Operations

    Warehouse

    Customer

    Inbound

    Logistics

    Out BoundLogistics

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    Supply Chain

    Supplier

    Purchase

    StoresRM

    Customer

    Warehousing/Distribution channel

    StoresFG

    Inbound Logistics Out bound logistic

    OPERATIONS(Manufacturingprocess)

    P r o cu

    re

    m

    e n t

    Dis

    tri bu

    ti o n

    Material flow Material flow

    Information flow

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    Suppliers Manufacturers Warehouses &Distribution Centers

    Customers

    Material CostsTransportation

    CostsTransportation

    Costs TransportationCostsInventory CostsManufacturing Costs

    INBOUND LOGISTICSSUPPLIER TO MANUFACTURERS

    OUTBOUND LOGISTICSMANUFACTURERS TO CUSTOMERS

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    REVERSE LOGISTICS

    SUPPLIERS Company Resellers Customers

    Inbound Logistics,Supplier to Company

    Outbound LogisticsCompany to customers

    REVERSE LOGISTICS e.g. return of goods

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    LOGISTICS COSTS

    FIXED COST

    VARIABLECOST

    SEMI- VARIABLECOST

    CASH EXPENSES

    NON CASH EXPENSES

    DIRECT COST

    SUNK COST

    MARGINAL COST

    INDIRECT COST

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    LOGISTICS SUB SYSTEMS

    PROCUREMENNT /PURCHASINGSUB SYSTEM

    WAREHOUSING SUB-SYSTEM

    INVENTORY MANAGEMENTSUB SYSTEM

    MATERIAL HANDLING SUB

    SYSTEM

    ORDER SIZE SUB-SYSTEM

    ORDER PROCESSINGSUB SYSTEM

    RECYCLING , RETURNS ANDWASTE DISPOSAL SUB-SYSTEM

    TRANSPORTATIONSUB - SYSTEM

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    FACTORS AFFECTING LOGISTICS1) Globalization:-Now a days business organizations are

    supplying products beyond the national boundarieswhenever there is a market opportunity. In such asituation , the role of logistics will be to provide time andplace utility of the products to the customers.

    2) Focus on supply chain management :-Businessorganizations all over the world in order to survive in thiscompetitive environment has shifted their focus onsupply chain management i.e., integrating the process of procurement, processing and distribution to deliver valuefor money to customer.

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    MODELS IN LOGISTICS MANAGEMENT

    1) FORCASTINGMODELS

    3) MATHEMATICALPROGRAMMING MODELS

    2) INVENTORY MODELS

    i) LOCATION MODELS

    ii) ALLOCATION MODELS

    iii) DISTRIBUTION NETWORK MODELS

    4) ALTERNATIVE ANALYSIS

    5) ROUTING MODELS

    6) SCHEDULING MODELS