Slide 1

Citizens Serving Communities 2007 Great Lakes Region Operations and Emergency Service Conference Slide 2 Citizens Serving Communities Program Objectives Provide safe, effective aircraft for CAP missions Meet fair competition requirements Ensure aircraft maintenance cost reasonableness Gather cost data & establish benchmarks Reduce volunteer workload Slide 3 Citizens Serving Communities Program Results Audit findings eliminated Aircraft maintenance quality improved Better visibility of maintenance costs Better able to determine/forecast flying hour costs Coordination improves substantially Contract administrators talk with contractors Contractors receive payments faster Contract administrators facilitate communication and advise on parts pricing and labor rates Decreases workload for members Slide 4 Citizens Serving Communities Aircraft Currently Under Contract Alabama 16 Congressional Sq 2 Delaware 7 Florida 25 Georgia 15 Indiana 8 Missouri 7 Maine 6 New Hampshire 6 NER 2 New Jersey 9 New York 14 Pennsylvania 20 Texas 28 Vermont 3 Rhode Island 3 Massachusetts 7 Connecticut 5 Total 183 Total 183 Slide 5 Citizens Serving Communities Remaining for FY 07 We have requests for quotes out to maintenance facilities in: Maryland 12 Nebraska 5 Michigan 9 Ohio 7 Wisconsin12 Colorado 13 Utah 6 Idaho 7 Montana 4 Wyoming 5 Total Aircraft 106 By end of year FY07, well over 50% of the CAP fleet will be under Consolidated Maintenance Slide 6 Citizens Serving Communities Contract Pending Aircraft Under/Pending Contract Slide 7 Citizens Serving Communities Whos Next? GLR RMR MER: NC, SC, VA, WVA SER: MS, TN AK and PR SWR: AR, AZ, NM, OK, LA NCR: ND, SD, KS, MN, IA PCR: CA, OR, WA, NV, HI Slide 8 Citizens Serving Communities How Does it Start? Contract circles Contract circles Determine aircraft location Identify crossing boundaries Outliers Slide 9 Citizens Serving Communities Circles Slide 10 Wing identifies potential bidders NHQ sends requests for quotes Bids are scored and winners announced Wings notified of successful bidder How Does it Start? Slide 11 Citizens Serving Communities Competitive Process Slide 12 Citizens Serving Communities Getting Up and Running Smoothing the bow wave Work airworthiness/safety of flight first Cosmetics on subsequent visits Scheduling drop-off & pickup Write-ups/squawks Needs vs. wants Monitor turn time On contract/off-contract Slide 13 Citizens Serving Communities Reasonableness As I See It Price paid for goods and services should be fair and reasonable Fair and Reasonable are a matter of judgment Fair and Reasonable are situation dependent A reasonable price is a price that a prudent and competent buyer would be willing to pay, given the same conditions and the same information Slide 14 Citizens Serving Communities Product standardization Exxon Elite Condor tires Engines and accessories Leveraging our size Getting Up and Running Slide 15 Citizens Serving Communities Procedural Guidance Once under contract, wings no longer pay repair facilities Contractors send invoices directly to NHQ FM will draw back wing minor maintenance funds NHQ contract administrator responsible for payment Wing maintenance officers schedule/coordinate drop- off and pickup with repair facility During 100-hr/annual contract facilities coordinate with contract administrators, in advance, for repairs that exceed $750 (parts and labor) Slide 16 Citizens Serving Communities Procedural Guidance 50-hr oil change, light bulbs, other minor repairs and emergency repairs can be performed at non- contract facilities. If over $200 contact contract administrator. Exxon Elite is the oil of choicewill assist contractor to get CAP discount Use Condor tires ($69) not Goodyear Custom Flight III Contract administrator can assist repair facility in locating parts but will not normally buy them Wing member should inspect aircraft prior to acceptance and sign or initial the invoice work completed satisfactorily Slide 17 Citizens Serving Communities Procedural Guidance NHQ covers maintenance related fuel/oil and travel expenses via the Form 108 process Covers ferry flight, post MX test, crew drop-off/pickup Include tail number of aircraft being supported Coordinate POV travel, lodging or commercial travel with NOC and NHQ/LG Program not cast in steel theres always room for improvement Share best practices and lessons learned Slide 18 Citizens Serving Communities Maintenance Ferry Reimbursement CAPF 108 reimbursement Crew drop-off Pickup Chase WMIRS Ground transportation & lodging Pre-approval required LGM will validate requests for reimbursement Wing reimbursed, not individual Slide 19 Citizens Serving Communities Funding FM will draw back all wing minor maintenance fund balances A missions B & C missions Quarterly assessments End of year bills Slide 20 Citizens Serving Communities Concerns/Issues Wing paying invoices not approved! Managing end-of-year billing No-notice drop-offs and pickups Abuse of maintenance sorties Keeping NHQ in the loop Slide 21 Citizens Serving Communities Write This Down My Name - Gary Schneider E-mail: gschneider@cap.gov Phone # 334-953-4256 FAX 334 953-1668 Slide 22 Citizens Serving Communities