Citizen Portal

www.mygov.ge

2www.mygov.ge

3E-services delivery model

4Government Centric

5Citizen Centric Model

6How it Helpswww.mygov.ge ?

How can www.mygov.ge help a Citizen?

•There is no need for citizen to know which state institution is rendering service•Citizen saves time•Citizen saves transportation costs•Can use different services even if s/he is not in Georgia

7Requirements

What is needed for using citizen’s portal?

•Computer connected to internet•ID card

• Card reader• Pin code, which is handed to you in sealed

envelope together with ID card•Username & Password

8Portal Profiles

9www.mygov.ge - Citizen

10www.mygov.ge - Citizen

11www.mygov.ge – e-ID

12www.mygov.ge – Non Resident

13www.mygov.ge - Utilities

14www.mygov.ge - Demo

15www.mygov.ge – Person Information

16www.mygov.ge – Registration Address Change

17www.mygov.ge – Tax Debt

18www.mygov.ge – Real Estate

19www.mygov.ge – Utility Payments

20www.mygov.ge – Utility Payment History

21www.mygov.ge – Recommendation

Questions