Cisco Customer Education · Today’s Agenda Welcome from Cisco The BYOD Revolution Conclusion...

Territory Business Manager – Florida Territory

Cisco Customer Education

Brian Avery

Do You Even BYOD? Implement a Mobile Device Strategy With Cisco

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Territory Business Manager – Florida Territory

Cisco Customer Education

Brian Avery

Do You Even BYOD? Implement a Mobile Device Strategy With Cisco

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Today’s Agenda

► Welcome from Cisco

► The BYOD Revolution

► Conclusion

► Cisco BYOD Smart Solution

► BYOD Building Blocks About Your Host Brian Avery Territory Business Manager

Cisco Systems, Inc.

[email protected]

Cisco Confidential 4 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.

Welcome from Cisco

Cisco Confidential 5

Computer scientists, Len Bosack and Sandy Lerner found Cisco Systems

Bosack and Lerner run network cables between two different buildings on the Stanford University campus

A technology has to be invented to deal with disparate local area protocols; the multi-protocol router is born

1984


WellFleet

SynOptics

3Com

ACC

DEC

Proteon

IBM

Bay Networks

Newbridge

Cabletron

Ascend

Fore

Xylan

3Com Nortel

Ericsson

Alcatel

Juniper Lucent

Siemens

NEC

Foundry

Redback

Riverstone

Extreme Arista

HP

Avaya

Juniper

Huawei

Aruba

Brocade

Checkpoint

Fortinet

ShoreTel

Polycom

Microsoft

F5

Riverbed

Dell

Internet of Everything

1990 – 1995 1996 – 2000 2001 – 2007 2008 – Today

The Landscape is Constantly

Changing

Leading for Nearly 30 Years

2016

Cisco Confidential 7

Who Is Cisco?

Chuck Robbins, CEO, Cisco

• Dow Jones Industrial Average Fortune 100 Company (AAPL, CSCO, INTC, MSFT)

• $117B Market Capitalization

• $49.6B in Revenue

• $10B in Annual Net Profits

• $34B More Cash than Debt

• $6.3B in Research and Development

http://finance.yahoo.com/q/ks?s=CSCO+Key+Statistics

http://finance.yahoo.com/q/ks?s=CSCO+Key+Statistics

No. 1 Voice

41%

No. 1 TelePresence

50%

No. 1 Web

Conferencing 43%

No. 1 Wireless LAN

50%

No. 2 x86 Blade Servers

29%

No. 1 Routing Edge/Core/

Access 47%

No. 1 Security

31%

No. 1 Switching Modular/Fixed

65%

No. 1 Storage Area

Networks 47%

Market Leadership Matters


§ CCE is an educational session for current and prospective Cisco customers

§ Designed to help you understand the capabilities and business benefits of Cisco technologies

§ Allow you to interact directly with Cisco subject matter experts and ask questions

§ Offer assistance if you need/want more information, demonstrations, etc.

What Is the Cisco Customer Education Series?

The BYOD Revolution Enabling Better Connected Experiences

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

Mobile Devices as the “Most Important” Technology

OF STUDENTS

OF EMPLOYEES

SAY A MOBILE DEVICE (LAPTOP, SMARTPHONE, TABLET) IS “THE MOST IMPORTANT TECHNOLOGY IN THEIR LIVES.”

SMARTPHONES ARE POISED TO SURPASS DESKTOPS AS THE MOST PREVALENT TOOL FROM A GLOBAL PERSPECTIVE


Changing People

COLLEGE STUDENTS AND YOUNG PROFESSIONALS

CONSIDER THE INTERNET TO BE A “FUNDAMENTAL” HUMAN RESOURCE

OF COLLEGE STUDENTS

OF YOUNG EMPLOYEES

AND

SAY THEY COULD NOT LIVE WITHOUT THE INTERNET

Air Water Food Shelter Internet


Fundamental shift in behavior Desktop as primary Mobile as primary

Salesforce

Task workers

Knowledge workers

Industry-specific roles


Are You Ready for The Business and IT Transformation Of BYOD?

IT leaders consider BYOD growth as positive

Policy for employee device access**

the network is not ready for BYOD*

Knowledge workers use mobile devices for work

*2013 Cisco Global IT Impact Survey, **2012 Cisco IBSG Horizons Study

Differentiate with Innovative Experiences

Seamlessly Roll Out Business Applications

Provide a Mobile Workspace

Reduce Operational Costs

$


Internet Email Instant Messaging Voice Video

Everything That Makes You Efficient and Productive

Desktop Company Applications Optimized Voice Optimized Video Intellectual Property Expertise Collaboration

Internet Email Instant Messaging Processing Bandwidth Storage

Productivity Meter

In the Office On the Go

Implementing a Multiple Device Strategy IT concerns – “how do I…”

“…simplify trouble shooting and management?” “…manage connectivity

between sites, wifi access points and high client density

issues?”

“…defend against infected devices?”

“…manage onboarding and access rights for students, faculty, staff and guests?”

“…enable a secure and reliable user experience?”

“…simplify ongoing operations?”

“…make mobile learning safe and secure?”


Tactical

Strategic

I Need a Workspace Strategy

BYOD I need to allow iPads

on my network End User

I need to retain and attract top talent who highly value their devices

I need to ensure workers can be more mobile and more productive CEO

I need to protect intellectual property and confidential data

I need enable users on diverse platforms without compromising the experience CIO

I need to onboard and provide policy-based access to devices for employees,

partners, and contractors

I need to support multiple device types without

increasing cost or complexity

I need to enable legacy applications

on diverse mobile operating systems

IT


Delivered by Cisco Smart Solutions

Experience Security Mobility

ANYWHERE

ANY DEVICE

ANY APPLICATION

ANY EXPERT


Smart Solution Components: Scale from Commercial to Enterprise

Tested, Validated, Documented Designs

Integrated Cisco + 3rd Party Roadmaps

Technical Training and Support

Enablement: Demos, ROI Tools, Financing

Cisco and Partner Services


Only Gartner MQ Leader in All Categories

Paul B

Best-in-Class Technology Converged Policy and Management

Identity Services Engine

Mobility Optimized Experience on Wireless Client acceleration and optimized video protected by proactive spectrum management

Security Protecting Data in Motion Context-aware VPN and firewall, cloud-based email and content scanning

Collaboration Rich Experience Across Devices One platform for voice, video, and IM across mobile devices

Who? What? When?

Where? How?

Cisco Prime Infrastructure


Flexible Options

Workspace Management

Secure Mobility

Policy Management Infrastructure

Core Infrastructure

Collaboration Applications


Secure Mobility


Core Infrastructure



Secure Mobility


Core Infrastructure


Grey out the boxes and text

dialog


Limit Advanced Enhanced Basic

Environment requires tight controls

Company’s only device Manufacturing environments

Trading floors Classified government

networks Traditional enterprises

Focus on basic services and easy access for

almost anybody

Broader device types but Internet only

Education environments Public institutions

Simple guests

Enable differentiated services and on-boarding with security both onsite

and offsite

Multiple device types plus access methods

Healthcare Early BYOD adopters Contractor enablement

Company’s native applications, new

services, and full control

Multiple device types, company issued

Innovative enterprises Retail on demand

Mobile sales services (video, collaboration, etc.)

BYOD Building Blocks

o Pervasive Wireless o Network Security,

Identity Services and Mobile Device Mgmt

o Collaboration o VDI/VXI

ü

Market: Why Gigabit Wi-Fi / 802.11ac now…!!!

Wi-Fi as Primary – Ethernet as Fallback

Connectivity

Wireless (53%) will bypass Wired traffic

(40%) by 20171

50% new devices will be 802.11ac by end of 2014, 75%

by 20152

1 Cisco VNI Global Mobile Data Forecast 2012-2017, 2 AVI Research 3 Nemertes Research Global Mobile Research 2013

Wi-Fi Speed Gigabit Wi-Fi as Primary

No Price Premium over 802.11n

3X the Performance over 802.11n

2X the Battery Life over 802.11n

4SS Desktops

3SS Desktops / Laptops

2SS Laptops / Tablets

1SS Tablets / Smartphones

*Assuming 80 MHz channel is available and suitable

**Assuming 160 MHz channel is available and suitable

802.11 802.11n 802.11b 802.11a/g 802.11ac Wave 1

802.11ac Wave 2

2 11

24

54 65

600

450

300

6900** 6900**

3500**

2340**

1730** 1300*

430* 430*

= Connect Rates (Mbps)

= Spatial Streams SS

1997 1999 2003 2007 2013 2016 G

igab

it

Ethe

rnet

Upl

ink

2 G

igab

it

Ethe

rnet

Upl

inks

1 Spatial Stream

8 Spatial

Streams

2 Spatial Stream

4 Spatial

Streams

870*

Why Cisco for Gigabit Wi-Fi / 802.11ac

Only AP manufacturer that built their own

Radio ASIC

Most CPU and Memory per AP in

the industry

Suite of High Client and Access Point

Density capabilities

Only Modular and Future Proofed Access Point in the

industry


Unique Gigabit Wi-Fi / 802.11ac Access Point Design

DRAM (512)

5GHZ Radio

CPU

DRAM (128) CPU

DRAM (128) CPU

2.4GHZ Radio

THE CISCO ADVANTAGE

More onboard CPU Processing and Memory than any other Access Point design in the industry – with no price premium over previous generations

Cisco High Density Experience (HDX)

*Future

Cisco CleanAir® 80Mhz Mitigates interference and improves channel capacity

Optimized Roaming Intelligently determines the optimum time to roam

Turbo Performance Improves the efficiency of airtime utilization and channel capacity

Cisco ClientLink 3.0 Improves legacy and 802.11ac Client performance

Noise Reduction* Enables Dense Access Point Coexistence / implementation


Optimized AP Roaming

Makes sure users on the move associate to the AP with the strongest signal for best performance


Optimized Roaming: Reduces Client Stickiness

MOBILE DEVICE PERFORMANCE • Device Connects to First Access

Point it Encounters • Stays Connected to Same

Access Point as User Moves • Impacts Device Performance


Optimized Roaming: Reduces Client Stickiness

• Device Connects to Most Effective Access Point as User Moves

• Improves Device Performance

MOBILE DEVICE PERFORMANCE


CleanAir Detect and Classify

High-resolution interference detection and classification logic built-in to Cisco’s Wi-Fi chip design.

Detect and Classify Interference

• Uniquely identify and track multiple interferers

• Assess unique impact to Wi-Fi performance

• Monitor Air Quality

Microwave

63

Rogue AP

100 Wireless Phone

67

Security Cameras

90

Bluetooth Headset

63


Air Quality Index

• Air Quality is a measurement of non-wifi and adjacent channel interference

• All Individual devices when Classified are assigned a Severity Value

• Air Quality is a measure of all Devices/Severities within a Radio, Floor, Building, or Campus Good

Bad

Information passed from the AP to controllers is minimal: it all happens on the AP


CleanAir – Locate and Mitigate

Mitigate Wireless LAN Controller

Maintain Air Quality

GOOD POOR

CH 1 CH 11

Locate PRIME, MSE

Visualize and Troubleshoot

§ Classification processed on Access Point § Interference impact and data

sent to WLC for real-time action § WCS and MSE store data for

location, history, and troubleshooting

Cisco CleanAir Technology integrates interference information from the AP into the entire system


Cisco ClientLink: Improves Downlink Performance for ALL Devices

Boost signal strength wherever you are and as you

move for 802.11a/g/n/ac clients

Improved Performance For All Clients

1SS 1SS 2SS 3SS

802.11a/g/n/ac

ClientLink 3.0 Beamforming


Access Point Noise Reduction

Focused Communication

Noisy Communication

• Mobile Devices Being Heard By Multiple Access Points Creates Noise –Impacts Performance

Channel 11 Channel 11

Channel 11



Access Point Noise Reduction

Focused Communication

Noisy Communication


Channel 11


• All Access Points Share what clients they are servicing

• Access Points then focus on Specific Client Devices

• Result is a 10-12% Performance Increase

Not All Gigabit Wi-Fi Solutions are Created Equal

802.11ac

All Gigabit Wi-Fi

Vendors

Improved Device Power Efficiency

Support More Devices Than 802.11n

Support Bandwidth Intensive Apps.

Increased Scale and Coverage

Improved Experience on ALL Devices

Optimized Wi-Fi Network

Cisco is the ONLY SOLUTION with High-Definition

Experience Technology (HDX)

802.11ac with HDX

Cisco Unified Access On-Premises Managed

Enabling IT to Be More Responsive to the Business Less Time on IT Operations, More Time on IT Business Innovation

Single solution for comprehensive lifecycle management and user, network, and application visibility

Integrated industry-leading networking and mobility capabilities for a single network infrastructure

World-class unified policy definition and enforcement across wired, wireless, and VPN

One Policy

One Management

One Network

Simple

Secure

Lower TCO


o Pervasive Wireless o Network Security,

Identity Services and Mobile Device Mgmt

o Collaboration o VDI/VXI

ü


§ Remove the Risk & Accelerate Business

Mobile Devices & BYOD

Top 3 Concerns Forrester Research

Data Security Breach Mobile Device Security Mobile Application Security

SECURITY

A New Approach is Required • Network is the root of control

NETWORK Sees All Traffic

Routes All Requests Sources All Data

Controls All Flows

Handles All Devices

Touches All Users

Shapes All Streams


Web Filtering Webpage Web

Reputation

Application Visibility and

Control Anti-

Malware Outbreak

Intelligence File

Reputation Cognitive

Threat Analytics

X X X X

Before After

www.website.com

During

X

File Retrospection

www

Roaming User

Reporting

Log Extraction

Management

Branch Office

www www

Allow Warn Block Partial Block Campus Office

ASA Standalone WSA ISR G2 AnyConnect® Admin Traff ic Redirections

Talos Cisco® Cloud Web Security (CWS)

www

HQ

File Sandboxing

X

Cisco’s AnyConnect Technology • Industry’s First Context-Based and Persistent VPN Connectivity

BEFORE Unmanaged devices—

risk of data loss and lack of access

AFTER Always-on VPN connectivity

Cisco AnyConnect—Always On VPN Connectivity

Mobile Worker

Acceptable Use Access Control Data Loss Prevention

45

ISE

Cisco Identity Services Engine • All-in-One Enterprise Policy Control Solution Leveraging Real Context that is Practical for

Today’s Threat Landscape

Wired Wireless

VPN

Dynamic Segmentation Options: VLANs, DACLs, or TrustSec

Intelligent Cyber Security policy and segmentation is impractical without Real Threat Context in todays Security

Landscape

- Who are you? à Bob

- What Device? à BYOD or Corporate Endpoint

- Where are you? à Building 200, 1st Floor Lobby

- When?à 11:00 AM CST on April 10th

- How ? à Wired, Wireless, or VPN

One Policy - Cisco Identity Services Engine (ISE) Consistent Policy For Enterprise

Consistent policy for wired, wireless, and VPN

Access compliance and control of network devices and mobile endpoints

Comprehensive, highly secure access based on who, what, when, where, and how Context-Aware

Central Policy Platform

Comprehensive, Secure Access


Device Management MDM is a key element but there is more

ü Device inventory

ü Device provisioning and deprovisioning

ü Device data security

ü Device application security

ü Cost management

ü Full or selective device remote wipe

MDM Solutions

Cisco® ISE Cisco AnyConnect™

Cisco ASA Cisco ScanSafe Cisco WSA

Cisco ü User and device

authentication

ü Posture assessment ü Policy enforcement

ü Context-aware access control

ü Secure remote access ü Threat defense

ü Web use policy

ü Web application DLP

Cisco ISE


Secure Mobile Device Management • Cisco ISE MDM Partner Ecosystem

Wired or Wireless

Cisco Catalyst Switches

Window or OS X Computers

Cisco WLAN Controller

ISE MDM Mgr Contextual

Policy

Smartphones including iOS or Android Devices

Wireless

AD/LDAP

User X User Y

?

Integration with Leading MDM Vendors *

Ecosystem offering choice for customers

Features

Comprehensive Device Provisioning

Detailed User and Device Context

Increased Device and Application Security


Systems Manager for Enterprise


Deploy and manage BYOD and company-owned devices • Rapidly deploy 100,000s of devices out-of-the-box

• Assign users automatically with Active Directory or LDAP integration

• Automatically push out applications, security policies, WiFi and auto-VPN settings

• Apply network policies using identity and compliance

• Secure data and track devices using Geofencing


Secure your data

Ensure compliance with dynamic security policies including anti-virus checks

Automatically trigger device entry, quarantines, locks, or wipes

Manage file access permissions

Continuously monitor security posture to prevent malicious attempts to compromise devices


End-to-end visibility and control of your network

• Dynamically apply Meraki network group policies to devices

• Obtain end-to-end control from the device through

the Meraki network stack

• Remediation for non-compliant devices without exposing critical network services

• Filter harmful content when using the Meraki

Security Appliance


o Pervasive Wireless o Network Security o Identity Services and Mobile

Device Mgmt o Collaboration o VDI/VXI ü

Spotlight: Unified Presence - How Do People Work?

7 AM 5 PM 12 PM

ASYNC

SYNC


Introducing Cisco Jabber

56 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.

Moves Like Jabber

http://www.youtube.com/watch?v=iEPTlhBmwRg

http://www.youtube.com/watch?v=iEPTlhBmwRg

Cisco Public Information 57 © 2013-2014 Cisco and/or its affi l iates. All rights reserved.

All-in-One UC Application § Presence and IM § Voice, video, voice messaging § Desktop sharing, conferencing

Rich, Real-time Collaboration with Cisco Jabber® Any Device, Any Location

Collaborate from Any Workspace § PC, Mac, tablet, smart phone § On-premises and Cloud § Integration with Microsoft Office

The Cisco Spark Application

Easily start face-to-face meetings with screen

sharing

Work confidently with end-to-end encryption in

the cloud

Less email. More agility. Better teamwork.

The Cisco Spark application brings your teams together in a place that makes it easy to keep people and work connected.

Send messages, share files,

integrate services

Find key information fast with search, message filters, and mentions

One Offer

One Experience

Message Meeting Call 1:1 and team messaging in virtual rooms

Persistent Chat, Content Sharing, Iteration

Voice and video calling via a cloud based PBX1

Make calls within or outside organization via the PSTN

Audio, video, and web meetings

Before/during/after-meeting messaging and content

Cisco Spark

1 The Cisco Spark service doesn’t include PSTN services. Customers need to purchase PSTN services from a 3rd party provider. For the complete Spark service, Cisco preferred media provider ecosystem partners can provide PSTN local, long-distance, and direct-inward-dial services. Existing Cisco UC customers will use Spark Hybrid Services to connect on-premises call capabilities to Cisco Spark capabilities in the cloud.


o Pervasive Wireless o Network Security o Identity Services and Mobile

Device Mgmt o Collaboration o VDI/VXI ü


Today’s Thin Client aka “Virtual Workspace”


The Time Is Now For Desktop & App Virtualization

The market and technology have matured. Our customers are asking for this

We now have multiple infrastructure options to choose. Private, Cloud, Hybrid

The proliferation of mobile devices is driving demand to have your enterprise apps accessible everywhere

Market leading eco-system that is best delivered by partners

Business are expected to add 59M more virtual desktops by 2016. This growth can drive sales of 500k servers1

1 Gartner Forecast: Hosted Virtual Desktops, WW 2012-2016 (G00234666)

Desktop OS continues to be in transition. This creates a compelling event.


Citrix XenDesktop: Delivery for Every Work Style Deliver every type of virtual desktop – each specifically tailored to meet the performance, security, and flexibility requirements of any user, enabling work your way

63

Offline access to desktops

LAN-based access to desktops

Online access to desktops from anywhere

Access to apps from anywhere

Local device Office device Any device Any device, online or offline Factory

workers, retail clerks, bank

tellers, nurses’ stations

Execs, engineers,

researchers ü Mobile workers w/ offline needs

ü Road warriors ü Knowledge workers ü Contractors

ü Shared workstations ü Labs, conference,

training, classrooms, task workers

ü On-demand apps ü Knowledge workers ü Contractors

ü Knowledge workers

ü Task workers call centers


Cisco Unified Computing System A differentiated/revolutionary approach for desktop and app virtualization

Unified Management

• Faster deploy/ provision

• Unification leads to reduced complexity

• Management via a single interface

Simplified Architecture

• Networking with fewer components

• Lower cost and easier scaling

• Fewer management touch points

• Stateless: any resource, any time

• Better TCO/ROI

Scale

• Ultimate Scalability

• Enhanced design capability

• Designed for the future, today

Higher Performance

• Brings out the best of x86 architecture

• Optimized resource utilization for compute, networking, and management


DV and UCS Performance Proof Points

Windows 7 Desktops on a Single B200 M4

Blade Server

more responsive app virtualization sessions with…

better CPU Utilization

Virtual desktop users booted within 30 minutes

Lower cost storage per desktop and…

Less power consumed

per desktop **

**w ith Cisco UCS Storage


Desktop-as-a-Service

• Cisco Desktop-as-a-Service • Joint Cisco and Citrix offering

• Customer Benefits • The benefits of desktop virtualization

without having to acquire, build, and manage your own infrastructure


Cisco Desktop Virtualization Solutions

Cisco Desktop Virtualization (On-Premise)

Cisco DV Solution with

Citrix XenDesktop

Cisco Desktop as a Service Solution

(Cloud-Based, Cloud Provider Delivered)

Cisco DaaS Solution with

Citrix

Cisco Desktop-as-a-Service (DaaS) Solutions

Enterprise focused Customer premises-based and managed Customer data center and staff CapEx and OpEx

Cloud provider focused Cloud provider hosted and managed Cloud provider data center and staff Subscription-based OpEx

Conclusion

Beyond BYOD: Mobile Freedom

BYOD Beyond BYOD

Device Onboarding and Guest Access

Unified Policy

Uncompromised User

Experience Simplified

IT experience

Secure, Customized Experience per User, per Device


§ Higher user expectations

§ Users don’t care about certs, MAC addresses, provisioning… § “Just make it work!”

§ Bring Your Own Device = Brought Your Own Device

§ Adapt or pay the price in lower user experience & serious security implications

What have we learned?

The office is everywhere. Your customers’ networks should be too!!.

The Apple and Cisco Partnership

Expanding mobile use cases

BYOD

Company Purchased

Basic Communications

Transforming Work

Mobile Transactions

New tools and high-performance networks support this transformation

Apple and Cisco are working together to enable this

Voice Collaboration Networking

Mobile users need fast, reliable, and effective connections to company Wi-Fi networks.

Enhanced interactions between iOS devices and Cisco networks will allow optimized connections.

iOS devices will perform dramatically better on Cisco networks.

Tighter integration with Cisco Collaboration Cloud will give iPhone unique capabilities for enterprise voice.

Source: Workfront “The State of Enterprise Work” (2014)

30% Office workers’ time spent in meetings or email

Cisco collaboration solutions Integrated with iOS

iOS dramatically better on Cisco networks

Enterprise voice integration with iPhone

Seamless collaboration for mobile workers


Thank You and Next Steps

Brian Avery [email protected]

Contact Your Cisco Partner https://tools.cisco.com/WWChannels/LOCATR/performBasicSearch.do

www.

Learn more about Cisco For BYOD: www.cisco.com/go/byod

mailto:[email protected]

https://tools.cisco.com/WWChannels/LOCATR/performBasicSearch.do

https://tools.cisco.com/WWChannels/LOCATR/performBasicSearch.do


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Cisco Customer Education · Today’s Agenda Welcome from Cisco The BYOD Revolution Conclusion...

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