CIS4930 / CIS6930: USER EXPERIENCE DESIGN · CIS4930 / CIS6930: USER EXPERIENCE DESIGN INSTRUCTOR:...

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CIS4930 / CIS6930: USER EXPERIENCE DESIGN INSTRUCTOR: DR. LISA ANTHONY Fall 2015 8/25/2014 CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 1

Transcript of CIS4930 / CIS6930: USER EXPERIENCE DESIGN · CIS4930 / CIS6930: USER EXPERIENCE DESIGN INSTRUCTOR:...

Page 1: CIS4930 / CIS6930: USER EXPERIENCE DESIGN · CIS4930 / CIS6930: USER EXPERIENCE DESIGN INSTRUCTOR: DR. LISA ANTHONY Fall 2015 CIS4930/6930 User Experience Design, Fall 2015 -- Dr.

CIS4930 / CIS6930:USER EXPERIENCE DESIGNINSTRUCTOR: DR. LISA ANTHONY

Fall 2015

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 1

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COURSE OVERVIEW

Week 1

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 2

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TOPICS

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 3

• Course Overview

• Syllabus

• Background quiz (not graded!!)

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SYLLABUS ONLINE

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 4

• Course website: http://ufciseuxd.wordpress.com/

• Also, see Canvas: http://lss.at.ufl.edu (click Blue Canvas button)

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WHO WE ARE

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 5

• Dr. Lisa Anthony (Dr. A)

• Faculty in CISE

[email protected] (include ‘UXD’ in subject)

• Research focuses on human-computer interaction and natural user interfaces(e.g., touch and gesture, speech, etc.)

• Other courses I teach: CAP4053 AI for Computer Games; CEN4721 / CEN5728 Natural User Interfaces

• Teaching Assistant(s):

• Jerone Dunbar ([email protected]) – 3rd year PhD student (BS St. Thomas Aquinas, MS Clemson University)

• Aishat Aloba ([email protected]) – 1st year PhD student (BS University of Mississippi)

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OFFICE HOURS

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 6

• To be determined…

• I will send a poll after add/drop to determine office hours based on student preference.

• In the meantime, email for an appointment…

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COURSE TOPICS

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 7

• User Experience Design as a field and how it relates to Computer Science, Human-Centered Computing, and Human-Computer Interaction.

• Graphic Design for computer interfaces.

• User Experience Design techniques, e.g., scenarios, personas, storyboards, wireframing, info architecture.

• User Experience Design methods, e.g., focus groups, design probes, affinity diagramming, speed dating for UI.

• Prototyping tools, both low-fidelity and high-fidelity.

• Special topics:

• Design for small screens, responsive design.

• Non-GUI design (e.g., auditory interfaces, gesture interfaces).

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COURSE STRUCTURE

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 8

• Lectures – core interaction design concepts.

• In-Class Activities – group activities to introduce and practice interaction design techniques, similar to lab-style activities.

• Readings – recent book chapters and online resources related to interaction design.

• Projects – 1 individual and 2 group projects covering different phases of the interaction design project lifecycle, including (1) exploring a design space, (2) generating design concepts, and (3) refining design concepts, ultimately producing an interactive prototype for an industry client.

• Critiques – in-class group critiques of the design concepts produced for each project, including an end-of-semester public showcase of the interactive prototypes for the final project.

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MEETING NOTES

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 9

• Tuesdays will be:

• Lectures by me or invited guest lectures

• In-class working sessions for your projects

• Thursdays will be:

• Lectures by me or invited guest lectures

• In-class activities to help you practice UXD methods

• Project critiques and presentations when due

• NOTE: you will have to work outside of class too! Project time on Tuesdays will not be sufficient to complete all milestones to a satisfactory degree.

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PROJECTS

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 10

• Project #1:

• Individual project

• Generative Project: Controls (Brainstorming)

• Project #2:

• Group project (3-5 person groups)

• Exploratory + Generative Project: Wireframing (Mobile App)

• Project #3:

• Group project (3-5 person groups)

• Exploratory, Generative, + Refinement Project: Industry Client

• NOTE: all project details will be distributed on the assignment hand-out dates noted on your syllabus. All project materials will be due at 1:50pm on the due date.

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PROJECT #1: CONTROLS

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 11

• Focusing on brainstorming the design of a new control for a common household object. Covers generation phase of user experience design.

• Identifying design problems.

• Coming up with design solutions.

• Individual project.

• Final critique within class.

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PROJECT #2: WIREFRAMING

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 12

• Focusing on constructing a design for a mobile app interface through the wireframing method. Covers exploration and generation phases of user experience design.

• Brainstorming included.

• Understanding user needs through conducting user research (focus groups, interviews).

• Generating and documenting design concepts.

• Group project (3-5 people, instructor-assigned).

• Final critique within class.

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PROJECT #3: INDUSTRY CLIENT

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 13

• Focusing on constructing an interactive prototype of a new feature for an industry client’s existing software. Covers exploration, generation, and refinement phases of user experience design.

• Brainstorming, user research, wireframing included.

• Coming up with “look and feel” of design.

• No programming involved in prototype.

• Group project (3-5 people, instructor-assigned).

• Mid-point showcases with industry clients; final showcase with clients + public.

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INDUSTRY CLIENTS FOR FALL 2015

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 14

• ImmersedGames (Gainesville FL)

• http://immersedgames.com/

• ONE.UF (Gainesville FL)

• https://one.uf.edu/

• Royal Bank of Canada (Orlando FL / Toronto)

• http://www.rbc.com/united-states.html

• Sportody (Gainesville FL)

• http://www.sportody.com/info/about/

• Trendy Entertainment (Gainesville FL)

• http://www.trendyent.com/

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INDUSTRY CLIENTS FOR FALL 2015

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 15

• ImmersedGames (Gainesville FL)

• http://immersedgames.com/

• ONE.UF (Gainesville FL)

• https://one.uf.edu/

• Royal Bank of Canada (Orlando FL / Toronto)

• http://www.rbc.com/united-states.html

• Sportody (Gainesville FL)

• http://www.sportody.com/info/about/

• Trendy Entertainment (Gainesville FL)

• http://www.trendyent.com/

ImmersedGames is a start-up building an educational MMORPG. The objective of

this project is to design a data dashboard for both children and their parents to track

their progress in the game and overall. Design for educational needs and for kids

are unique challenges of this project.

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INDUSTRY CLIENTS FOR FALL 2015

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 16

• ImmersedGames (Gainesville FL)

• http://immersedgames.com/

• ONE.UF (Gainesville FL)

• https://one.uf.edu/

• Royal Bank of Canada (Orlando FL / Toronto)

• http://www.rbc.com/united-states.html

• Sportody (Gainesville FL)

• http://www.sportody.com/info/about/

• Trendy Entertainment (Gainesville FL)

• http://www.trendyent.com/

The UF IT department, which builds and manages enterprise systems for UF, is building ONE.UF. The objective of this

project is to design a mobile-friendly self-service portal for students, staff, faculty.

Design for cross-platform and personalized interaction are challenges of this project.

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INDUSTRY CLIENTS FOR FALL 2015

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 17

• ImmersedGames (Gainesville FL)

• http://immersedgames.com/

• ONE.UF (Gainesville FL)

• https://one.uf.edu/

• Royal Bank of Canada (Orlando FL / Toronto)

• http://www.rbc.com/united-states.html

• Sportody (Gainesville FL)

• http://www.sportody.com/info/about/

• Trendy Entertainment (Gainesville FL)

• http://www.trendyent.com/

RBC is a global banking conglomerate that has recently invested in an innovation

center in FL focused on user experience.Project #1: In-Car Financial AppThe objective of this project is to design an application for financial services use cases

in an automobile’s operating system.Project #2: RBC Mobile Wallet Platform

The objective of this project is to extend the design of the existing RBC mobile wallet for use in a variety of situations.

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INDUSTRY CLIENTS FOR FALL 2015

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 18

• ImmersedGames (Gainesville FL)

• http://immersedgames.com/

• ONE.UF (Gainesville FL)

• https://one.uf.edu/

• Royal Bank of Canada (Orlando FL / Toronto)

• http://www.rbc.com/united-states.html

• Sportody (Gainesville FL)

• http://www.sportody.com/info/about/

• Trendy Entertainment (Gainesville FL)

• http://www.trendyent.com/

Sportody is an online web-based network of outdoor sporting adventurers.

Project #1: Website Landing Page: The objective of this project is to design a content-rich and compelling landing page.

Project #2: Peer-to-Peer Interaction:The objective of this project is to design

effective and engaging ways for Sportodyusers to interact on the site.

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INDUSTRY CLIENTS FOR FALL 2015

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 19

• ImmersedGames (Gainesville FL)

• http://immersedgames.com/

• ONE.UF (Gainesville FL)

• https://one.uf.edu/

• Royal Bank of Canada (Orlando FL / Toronto)

• http://www.rbc.com/united-states.html

• Sportody (Gainesville FL)

• http://www.sportody.com/info/about/

• Trendy Entertainment (Gainesville FL)

• http://www.trendyent.com/

Trendy is a gaming company best known for its multiplayer tower defense / action RPG game “Dungeon Defenders”. The

objective of this project is to design the in-game costume shop for the new free-to-

play game “Dungeon Defenders II”. Design for transactional interfaces is a unique

challenge of this project.

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CALENDAR & MILESTONES

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 20

August 25th First day of class

August 28th Add/Drop ends

September 1st Project #1 hand-out date

September 17th Project #1 due / in-class critiqueProject #2 hand-out date

October 15th Project #2 due / in-class critiqueProject #3 hand-out date

November 12th Project #3 Mid-Point due / in-class critique (with industry clients as guests)

November 26th No Class, Thanksgiving

December 3rd Project #3 Final due / final showcase (with industry clients as guests, open to public)

December 10th No Class, Reading Day

NOTE: No Final Exam in this course.

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ASSIGNMENTS – READINGS

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 21

• Weekly readings (textbook chapters, research papers, online resources) will be posted to Canvas.

• Digital PDF copies will be posted. No textbooks are required for this course.

• Readings will be announced up to 4 (but no less than 2) weeks prior to the first class period covering that topic.

• Weekly discussion posts:

• Using Canvas, post 2 “substantive” discussion posts per week in threads started by TA(s).

• Due before 11:59pm Sunday for the previous week’s readings and topics.

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GRADING

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 22

• First Project (Controls) 10%

• Second Project (Wireframing) 25%

• Third Project (Industry Client) 40%

• Class Participation 15%

• Online Discussion Posts 10%

• Class participation includes contributing to class discussions, critiques, hands-on activities, and in-class working sessions.

• Grading rubrics will be provided for all assignments.

• Peer evaluation will be part of your group project grades.

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GRAD SECTION EXPECTATIONS

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 23

• Develop a pixel-perfect interactive prototype for the third project (whereas undergraduates must only develop a wireframe-fidelity interactive prototype).

• Conduct one additional user-centered design iterationon the third project, involving working with 16 to 20 users (as opposed to 6 to 8 users for undergraduates).

• Lead 1 weekly discussion thread on the course readings and material by posting facilitating questions based on the readings and / or current design practice (in addition to the required 2 weekly discussion posts).

• Sign up will begin starting Week 2.

• NOTE: undergraduates may do these for extra credit. See me to discuss prior to doing so. Your entire group must agree if opting for increased complexity in Project #3.

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POLICIES

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 24

• The syllabus has detailed course policies. Some highlights….

• If you have a question! Use the Canvas “Questions for the Instructor/TA” thread so all students can benefit.

• All late assignments will be penalized -10% for each day late. After 3 days, students will receive a 0.

• Attendance will not be graded. Engagement in class discussions is graded, however, so if students must miss class, the instructor recommends increasing participation on the other days.

• Incompletes will be granted for only the most extreme circumstances, e.g., medical or family reasons.

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CLASSROOM EXPECTATIONS

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 25

• To be courteous to your fellow students, please:

• Turn all cell phone ringers to silent; step out to take calls.

• Turn off all audible notifications on laptops and phones.

• Refrain from texting during class.

• Use laptops only for taking notes or looking up relevant information (no Facebook, YouTube, Twitter, etc.).

• Bring a laptop to every meeting for in-class activities and project working sessions.

• UF College of Engineering computer requirements: “The University of Florida requires students to have access to a computer. The College of Engineering further requires that students have access to and on-going use of a laptop/mobile computer.” For more information, see http://www.eng.ufl.edu/students/career-resources/computer-requirements/

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BREAKS

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 26

• Thursday meetings are two periods long.

• We will have a 5-minute break around 2:45pm and get out 10 minutes early most weeks.

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QUESTIONS?

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 27

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BACKGROUND QUIZ

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 28

• NOT graded!

• Tell me honestly, what is your familiarity with User Experience Design already?

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QUESTIONS?

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 29

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FOR NEXT TIME…

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 30

• Slides will be posted to website after class.

• Download and start first week’s readings (already posted on Canvas).

• Start your discussion posts for Week 1 on Canvas.

• Post in the “Introducing Yourself” thread.

• Posts can cover classroom topics or reading topics or both.

• Due: 11:59pm Sunday August 30th

• Set email notifications in Canvas to daily or ASAP.

• See instructions on Canvas under “Files” “Resources”.

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END

8/25/2014CIS4930/6930 User Experience Design, Fall 2015 -- Dr. Lisa Anthony -- [email protected] 31