MAXIMIZE YOURINTERNET SPEED

Your test will show you download and upload speed results.

Cincinnati Bell Internet Speed Test

Use a wired connection over a wireless connection for fastest results*!Speed Test Instructions | Wired Connection

Visit speedtest.cincinnatibell.comto test your Internet speed.

Fastest Internet in Town with speeds up to 1 Gbps

Excessive buffering? Slow downloads? Missing your favorite shows because you can’t stream when and where you want? Use the Cincinnati Bell Speed Test to measure your Internet connection's speed. This will help you determine if there are any network issues to help improve performance.

Limit the amount of applications that are using an Internet connection on your device.

Find the Ethernet connection on computer and connect this to the modem/router's Ethernet port.

Confirm all connections, including power and Ethernet, are tightly connected. Check for lights on the modem/router to verify.

To perform the test, visit speedtest.cincinnatibell.com

*Note: For speed Tests over Wi-Fi Speed tests conducted over Wi-Fi are limited by Wi-Fi network type, signal strength and other devices connected to the Wi-Fi network, and usually do not represent your full broadband connection speed. For the most accurate speed test of your Internet connection, please use speedtest.cincinnatibell.com on a computer with a wired network connection.

A WIRED CONNECTION IS THE FASTESTWhen you think about your Internet speed and the speed tier that you have purchased from Cincinnati Bell, you need to consider some factors which allow for the best performance.

When running a speed test, use a wired connection to your computer or device by connecting an Ethernet cable directly to the modem/router's Ethernet port. A wired connection will always return the true speeds your network can deliver. While Wi-Fi has become the common connection of choice for most, it can have flaws which impact your signal strength and speeds.

ROUTER LOCATIONYour wireless modem/router's location can greatly determine your coverage area and the strength of your signal. The placement of your modem/router is determined by the technician at the time of installation. Other factors such as the size and construction of your home along with items in the home can impact the

strength of your signal. In addition, eero (home Wi-Fi system) is a great product that can help boost your Wi-Fi, and provide coverage to every square foot in your home.

WHAT IMPACTS Wi-Fi SPEEDS?Your Wi-Fi speed depends on several factors, such as the age of your computer or other devices, each device’s wireless standards, distance from your modem/router, the number of devices connected at once, interference from other electrical equipment/devices, interference from your neighbor’s home network, and objects in the way.

KEEP DEVICES SAFECincinnati Bell’s Internet Security, which offers up-to-date protection without slowing down your computer. Enjoy significantly-improved performance and enhanced protection against viruses, spyware, spam, phishing and identity theft.

MINIMIZE DEVICE CONNECTIONSTry to minimize simultaneous wireless devices Internet connections.

Multiple devices connected simultaneously to the Wi-Fi router will slow down Internet speeds for all devices. Example: if one device is streaming Netflix at the same time another device is downloading music files, the wireless Internet speeds for both devices will be slower.

speedtest.cincinnatibell.com

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GIVE YOUR NETWORK A BOOST Our stores now offer eero, a scalable, whole-home Wi-Fi solution to provide enhanced coverage to every square foot in your home. To learn more, visit https://www.cincinnatibell.com/shop-cincinnati-bell/connected-home

Whole-home mesh Wi-Fi that covers your entire home with an intelligent network for fast, reliable Internet in every room, with no dead zones or buffering.

QUICK TIP: If your neighbors can access your Wi-Fi, they are using your speed too. Secure and password-protect your Wi-Fi signal.

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