Christine marsh presentation association congress june 2012
-
Upload
flash-point-transformation -
Category
Business
-
view
150 -
download
0
description
Transcript of Christine marsh presentation association congress june 2012
![Page 1: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/1.jpg)
Research, Realities & Relationshipsfor membership growth
Christine Marsh CPT
Principal
Prime Objectives
![Page 2: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/2.jpg)
Research, Realities & Relationshipsfor membership growth
Christine Marsh CPT
IFTDO Board Member
Membership Committee
![Page 3: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/3.jpg)
Federation of organisations,
not a membership
organisation seeking
individual memberships
Currently represents more than
500,000 professionals in over
30 countries
www.iftdo.net
![Page 4: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/4.jpg)
1. Research: undertaken & key findings
2. Reality: meeting member expectations
3. Relationships: collaborating with other societies and organisations
4. On-going research: improvements that could add value
5. Transition: concept into actions
![Page 5: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/5.jpg)
Founded in 1972 in order to:
develop & maintain a worldwide network
committed to the identification, development
& transfer of knowledge, skills & technology
to enhance personal growth, human
performance, productivity & sustainable
development
![Page 6: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/6.jpg)
Egypt, Poland, Nigeria, India, UK, US, Bahrain, Jordan, Australia, Mauritius, Ireland, Kuwait
Structure and Governance
A truly diverse body acting on behalf the most multinational, multicultural Training and Development organisation in the world.
Executive Board supported by an Secretary General
and working committees.
![Page 7: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/7.jpg)
Interdependent Committees
• Conference Coordinating Committee
• Membership
• Developing Countries
• Global Awards
• Resources
.
![Page 8: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/8.jpg)
Internal Customer- Supplier NetworkThe Organization
Function A
Function C
Function B
CMP Associates [email protected].
![Page 9: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/9.jpg)
Full
Members
Conference Coordinating Committee
Associate
Members
Develop’g
Countries
Resources
IFTDO Board - Committees
Host Requirements
Updated (Value Proposition-Host
& IFTDO)
MessageContent &
Communication Vehicles
Determined
Host Proposals Presented (as Appropriate) for Board Action
MembershipIFTDO Value
Proposition
Updated
Host Candidates Identified/
Developed & Proposals Obtained
Services Designed &/or
Modified as Presented &
Approved
Offerings Profile
Finalized &
Updated
Message Content
Established (as Approved) &
Communicated
Membership Trends
Want/ Need & Improvements
Updated
Awards
¥
Marketplace
Competing
“Investment”
Opportunities
Carol M. Panza, May 17, 2011
IFTDOCurrent Members
IFTDO Value
Prop.
![Page 10: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/10.jpg)
Spin on the same data:
W
W
W
Data Interpretation – Viewpoint?
W W
W
W
W
= We/The Company
= Presenting Figures
= Me/W.I.I.F.M?
= Environment/Market
How do you use data to make an informed decision?
© Prime Objectives, 2012. All rights reserved.
![Page 11: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/11.jpg)
1. Research: undertaken & key findings
The Voice of the Customer
How do we ensure that our value proposition really has value?
How can we listen to the voice of the customer:
- Current
- Lost- Potential
.
![Page 12: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/12.jpg)
IFTDO October 2011 - Member ResearchSurvey Questions
Demographics1.Membership Category2.Organization Type3.“Respondent” Position/Title
Content4.Why we joined IFTDO5.Satisfaction and Improvement Opportunity6.How IFTDO can encourage membership renewal7.Issues facing clients, constituents, or members8.How you could strengthen or promote IFTDO
![Page 13: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/13.jpg)
Why we joined
Most frequently occurring responses
• Interaction/networking opportunities
• Reputation as a prestigious organization
• Availability of up-to-date research
![Page 14: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/14.jpg)
Satisfaction
•Good
• We trust IFTDO – Prestige
• Contacts and conferences
• Learning expertise
• Dissemination of useful information
![Page 15: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/15.jpg)
How IFTDO can encouragemembership renewal
• Research - up to date with latest and best
practice available
• Networking/exchange partnership &
business development
• Credentials and accreditation requirements
![Page 16: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/16.jpg)
Membership Committee – Action Plans
• Establish and/or modify member services• Develop IFTDO’s web site to provide several services to
members• Identify appropriate organisations and “negotiate” Reciprocal
Memberships• To identify potential new members and consider incentives for
attracting them to join• To take maximum advantage of the opportunity to communicate
our IFTDO value proposition (attract new members) at and/or
via World Conferences• To upgrade IFTDO booth at the Conferences
![Page 17: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/17.jpg)
2. Reality: meeting member expectations
• Global and Regional conferences
• Committee and Board Participation
• Publish and Present
• Awards and Recognition
• Resources
• Representation
• Projects
![Page 18: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/18.jpg)
2011WARSAW
![Page 19: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/19.jpg)
![Page 20: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/20.jpg)
![Page 21: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/21.jpg)
Global Awards & Certificates of Merit
![Page 22: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/22.jpg)
![Page 23: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/23.jpg)
Warsaw Castle – Awards Event
![Page 24: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/24.jpg)
![Page 25: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/25.jpg)
![Page 26: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/26.jpg)
2012KUWAIT
![Page 27: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/27.jpg)
![Page 28: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/28.jpg)
![Page 29: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/29.jpg)
![Page 30: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/30.jpg)
Under the Patronage of The Prime Minister
![Page 31: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/31.jpg)
![Page 32: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/32.jpg)
![Page 33: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/33.jpg)
Challenge of Expansion
Resolving Issues that Impact on Performance
41st IFTDO World Conference, Kuwait 15 – 18 April 2012
© Prime Objectives, 2012. All rights reserved.
![Page 34: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/34.jpg)
IFTDO Board Members
![Page 35: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/35.jpg)
2013NEWDELHI
2014DUBAI
2015KUALALUMPAR
![Page 36: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/36.jpg)
![Page 37: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/37.jpg)
![Page 38: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/38.jpg)
3. Relationships: collaborating with other
societies and organisations
![Page 39: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/39.jpg)
Leading international association dedicatedto improving productivity and performance
Evidence based performance improvement• Performance analysis• Cause analysis• Intervention selection
www.ispi.org
![Page 40: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/40.jpg)
![Page 41: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/41.jpg)
![Page 42: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/42.jpg)
American Society for Training and Development
Empower professionals to develop
knowledge and skills successfully
www.astd.org
![Page 43: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/43.jpg)
![Page 44: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/44.jpg)
Chartered Institute of Personnel and Development
Supporting and developing those responsible
for the management and development of people
within organisations
www.cipd.co.uk
![Page 45: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/45.jpg)
4. On-going research: improvements that could add value
![Page 46: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/46.jpg)
5. Transition: concept into actions
• New Membership Category
• Web Site – Planned Upgrade
• Global Awards and Publications
• Benefits of Membership
![Page 47: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/47.jpg)
Global Award & Certificate of Merit and Publications
Solicitation of abstracts and articles for publication
- IFTDO Newsletter/website
![Page 48: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/48.jpg)
Benefits of Membership
• A session and space to promote membership
at the next IFTDO Conference in New Delhi,
India. 22 – 25 April 2013
![Page 49: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/49.jpg)
![Page 50: Christine marsh presentation association congress june 2012](https://reader033.fdocuments.in/reader033/viewer/2022052507/5587c914d8b42a7d598b4605/html5/thumbnails/50.jpg)
Research, Realities & Relationshipsfor membership growth
Christine Marsh CPT
IFTDO Board Member
Membership Committee