Child Welfare Digital Services Sprint Review...

CWDS / Child Welfare Digital Services

Child Welfare Digital Services Sprint Review PresentationImplementation Team Sprint #44

Iteration 4.2

Sprint Dates: 9/7/17 to 9/20/17

Agenda• Implementation: The Big Picture

• Sprint Goal

• Overall Sprint Status

• Neat stuff

• Impediments

• Team Metrics

• Decisions Logged

• What’s Next

• Questions

An Overview: The Big Picture

IMPLEMENTATIONORGANIZATIONAL CHANGE

MANAGEMENT (OCM)TRAINING

Foundational

Components

• Training Curriculum

• Training Materials

• User Manuals (Job Aids)

• TTT Materials

• As-Is Process Models

• To-Be Process Models

• Gap Analysis / Impact Matrix

• Change Readiness Plan

• OCM Training

• Org Pre-Kickoff and Kickoff

• Org Implementation Schedule

• Go Live Readiness Checklist

• Cutover Checklist

• Statewide Readiness Dashboard

• Go Live Support Plan

• Contingency Plan

Implementation Core Areas: The big picture

Key

Activities• Prepare Training Logistics and

Schedule TTT Facilities*

• Deliver & Evaluate TTT*

• Provide Support to Imp. Leads*• Provide Org Imp Support (pre &

post Go Live)*

Highlights • Suporting Intake and CALS• Supporting Intake and CALS• Refined Scaled Implementation

Delivery documentation

*This work is planned and tracked in Org-

specific MS Project Schedules

PRE PLANNING RELEASE PREPARATION SANDBOX & MISC.

Foundational

Components

• Preview Env. / Sandbox Job Aids

• Preview Env. / Sandbox Scenarios

• Identify Technical Readiness Items

• Identify Data Readiness Items

• Identify Interface and/or External

System Readiness Items

• Org Implementation Team Contacts

• Statewide Rollout Plan

Additional Implementation Areas: The big picture

Key

Activities• Provide Intake QA Support

• Facilitate Intake Core County Calls

• Bi-Weekly Implementation Calls

Highlights • Monitoring Sandbox preparations

and readiness

• Tracking potential technical

readiness, interface and external

system items

• Monitoring Digital Service progress

for potential release dates

Sprint Goal• Present Scaled Implementation Delivery (SID – previously known as

Implementation as a Service) to the Executive Leadership Team

• Continuous development of specialized OCM and Training work products

• Emotional Intelligence training

• Develop storyboards for web-based training modules

• Update training video

• Further develop the Implementation Lead toolkit

• Continuous development of OCM and Training standard materials

• Assess team time spent in meetings

• Emotional Intelligence training

This Sprint

Foundational

Components

• Training

Curriculum


• User Manuals (Job

Aids)

• TTT Materials

• As-Is Process

Models

• To-Be Process

Models

• Gap Analysis /

Impact Matrix

• Change Readiness

Plan

• OCM Training

• Identify Technical

Readiness Items

• Identify Data

Readiness Items

• Identify Interface

and/or External

System Readiness

Items

• Preview / Sandbox

Job Aid


Scenarios

• IMP Toolkit

• COMMS Toolit

• Org Pre-Kickoff and

Kickoff

• Org Imp Schedule

• Go Live Readiness

Checklist


• Statewide Readiness

Dashboard



What we accomplished this sprint – Intake Imp.

Key

Activities

• Prepare Training

Logistics / Facilities

• Deliver & Evaluate

TTT

• Provide Support to

Imp. Leads

• Intake QA Support

• Weekly Intake

County Calls

• Provide Org Imp

Support (pre & post

Go Live)

TEMPLATE READY IN PROCESS COMPLETED

• Org Imp. Team

Contacts

• Statewide Rollout

Plan

• Bi-Weekly

Implementation

Calls

IMPLEMENTATION OCM TRAININGRELEASE

PREPARATION

SANDBOX &

MISC

PRE

PLANNING

IMPLEMENTATION OCM TRAININGRELEASE

PREPARATION

SANDBOX &

MISC

Foundational

Components

• Training Curriculum


• User Manuals (Job

Aids)

• TTT Materials

• As-Is Process

Models

• To-Be Process

Models

• Gap Analysis /

Impact Matrix

• Change Readiness

Plan

• OCM Training

• Identify Technical

Readiness Items

• Identify Data

Readiness Items

• Identify Interface

and/or External

System Readiness

Items


Job Aid


Scenarios

• IMP Toolkit

• COMMS Toolit

• Org Pre-Kickoff and

Kickoff

• Org Imp Schedule

• Go Live Readiness

Checklist


• Statewide Readiness

Dashboard



What we accomplished this sprint – CALS Imp

Key

Activities

• Prepare Training

Logistics / Facilities

• Deliver & Evaluate

TTT

• Provide Support to

Imp. Leads

• CALS QA Support• Provide Org Imp

Support (pre & post

Go Live)

TEMPLATE READY IN PROCESS COMPLETED

PRE

PLANNING

• Org Imp. Team

Contacts

• Statewide Rollout

Plan

• Bi-Weekly

Implementation

Calls

Neat Stuff• Assessing meetings using data!

• Tagging meeting notes to make them easier to categorize and search

• SID

• Training videos

• Multiple PowerPoint templates and presentations using iconography, simple & concise messaging, and SmartArt

• Meeting with other DSs and revisiting IMP support for teams

• On-site presence in LA driving discussions and communication

• Emotional Intelligence research

• Exploring ways to minimize impacts of the transition from CWS/CMS to CWS-NS

ImpedimentsImplementation Team, Sprint #44, 9/20/2017

11

Team Control

Organizational

Team Influence

Team Control

Organizational

Team Influence Sprint 43 Sprint 44

Release dates for MVPs to the entire State

High Impact Medium Impact Low Impact

Release dates for MVPs to the entire State

Implementation Team – Sprint Metrics

12

Sprint Metrics Sprint #42 Sprint #43 Sprint #44

Planned Backlog Items (stories/pts) 33 / 77 36 / 81 28 / 75

Completed Backlog Items (stories/pts) 33 / 77 36 / 81 28 / 75

% Completed 100% 100% 100%

Stretch Stories (stories/pts) 0 / 0 1 / 1 0 / 0

Drive-By work (stories/pts) 0 / 0 0 / 0 0 / 0

% Completed (including unplanned) 100% 100% 100%

Sprint Velocity (The actual completed + stretch + drive-by) 77 82 75

Average Velocity over 3 sprints 81.66 79.3 78

# of Decisions Logged 0 1 1

# of Chores 4 6 8

Decisions Logged• Santa Cruz will not be participating as an Intake Core County

• Email confirmation received on 9/1/2017

• Santa Cruz will be a participating county in the rollout of Intake functionality, the Implementation team will have to add the county in when drafting a statewide rollout schedule

What’s Next• Presentation of Scaled Implementation Delivery (SID) to the Executive

Leadership Team

• Continuing work on Implementation, OCM, and Training tools and work products

• Finalizing current drafts of the Implementation and Communications Toolkits

• Draft the connectivity / user access approach and confirm with the project

Questions?

15

Child Welfare Digital Services Sprint Review...

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