Chi erika webb2013
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CHI 2013 Panel presentation by Erika Webb from Oracle on #Gamification@Work
Transcript of Chi erika webb2013
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Within Fusion Applications› Customer Relationship Management – 2
flows› Human Capital Management – 3 flows› Financials – 1 flow› Trials
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Resistance in the org Gamification is not
about making a game out of enterprise software
Focus on business goals and objectives
User Experiencewww.twopennyparties.com
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Presented basics of gamification and game mechanics
Examples Brainstorming
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Getting the word out
Blog Articles Twitter Internal Social
Network
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Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
15 application flows from all the product pillar teams
› 15 teams of 9 members
› Additional staff for administration and scoring
Possible business goals to consider were provided
Provided a user profile or persona
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Build internally or use a game engine
Licensing for game engines Picking the right flows Executive support up the chain
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Competing requirements in release cycles
Dev resources UX resources
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Can we make effective guidelines or patterns for gamification?
How do you avoid poor gamification making it into enterprise products?› Failures can hurt all other projects
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
Focus Groups Customer Feedback Sessions Usability Sessions
Refine and Redesign!
