CHI 2009 Highlights

CHI 2009 Highlights

August 2009

CHI Highlights from CHI 2009 © 2009 frog design. confidential & proprietary August 12, 2009 2

Introduction

Research1. Jan Chipchase Talk2. Engagement by Design Workshop

Design3. Student Design Competition 4. One Armed Bandits Talk

Theory5. Beauty Dilemma Panel6. Theory of Aesthetics

Summary

Table of Contents


What is CHI?

The ACM Conference on Human Factors in Computing Systems (CHI) series of academic conferences is generally considered the most prestigious in the field of hu-man-computer interaction. It is hosted by ACM SIGCHI, the Special Interest Group on Computer-Human Interaction. CHI has been held annually since 1982 and attracts thousands of international attendees.

The conference consists of multiple tracks, including:

• Case studies• Posters, notes, and academic papers on a variety of topics (ubiquitous computing, visualization, usability and user experience design, etc.)• Workshops hosted by domain experts• Invited panels on relevant topics

The number of accepted full papers is slowly increasing and reached 157 accepted papers with an acceptance rate of 22 percent in 2008

Introduction


Goals

- Share what CHI is like- Discuss how the role of design at CHI is evolving and how frog is influencing it- Learn insights from the work presented

Introduction

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1. JAN CHIPCHASE TALK


Robert FabricantDesign Chair


Jan ChipchaseNokia


Findings- Waking up with the city (research team up at 4AM)- Reading signs and obituaries reveal cultural values- Researching in the context of poverty provides extreme use cases- Having local interpreters for the culture facilitates understanding

Process- CHI is evolving their “Design Track”- CHI is adding more invited, inspirational speakers

Jan Chipchase Summary

16

2. ENGAGEMENT BY DESIGN WORKSHOP


Engagement by DesignWorkshop


Findings- Tracking in itself is a useful part of lifestyle change (diabetes)- Rewards need to be aligned with growth of the system (gaming, social networks)- Playability is more important than usability in gaming- Trans-Theoretical Model for Treatment common reference point (cancer)- Archetype model received well (self-selecting states, modes of downshifting)- Relationship model for system usage over time (all)

Process- 12 authors with point of view on Engagement by Design- 10 minute presentations each- Breakout sessions - Present back to the group- Discussing publishing an issue of Interactions Magazine

Engagement by Design Summary

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3. STUDENT DESIGN COMPETITION


Jon KolkoStudent Design Competition


Process- frog is involving design more in the CHI community- The student competition is a way to integrate practice with academics (frog, Smart Design on the panel)- This is a transparent example of the process- Started with 125 papers, selected 10 for a poster session, then selected 4 for the presentation with the top three selected for first, second, third place.

Student Design Competition Summary

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4. ONE ARMED BANDIT TALK


Finding- Archetypes well received as an alternative to Personas.

Process- Example of how a design project at frog can be published- Lots questioning - what is “successful” design?- Awards as recognition (e.g., IDSA Gold Award) doesn’t translate well to CHI- As consultants, we face the challenge of “knowing” how our designs progress unless we do a follow-up project, win an award, - To publish “archetypes” as a framework, we would probably need to have 3-5 projects as supporting evidence.

One-Armed Bandit Summary

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5. BEAUTY DILEMMA PANEL


The “Beauty Dilemma” Panel


Bill BuxtonMicrosoft Research


Jodi FolizziCarnegie Mellon


Findings- In this context, “beauty” is confused between styling and design - Beauty is culturally defined- Beauty is difficult to quantify - Empirical study can’t describe successful design- A study based on hypothetical trade-offs doesn’t really answer the right questions

Process- Main paper was distributed to 3 panelists- Each panelist was asked to critique the paper in a 10 min presentation- Provided a good discussion, and contextualized the findings

Beauty Panel Summary

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6. THEORY OF AESTHETICS


Findings- Defining CHI’s approach to aesthetics has a long way to go (as compared to film theory, etc)- Cultivating expert judgement is perhaps the best approach- Doing lots of critiques is the best way to develop these skills- “Implications for Design” as part of the submission process should clearly delineate if it is relevant to this design or the practice of Design

Process- Discussion evolved out of the alt.CHI forum- Material was iterated on over several conferences- Has helped influence the requirement for future

Theory of Aesthetics Summary

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SUMMARY


Impressions- Change is slow, but the Design Track and connection to CHI are evolving- Framing our work in the context of conferences help validate and contextualize our work- Submitting Design work will be easier and clearer in upcoming years- Conferences such as SXSW or IxDA are less academic alternatives

Next year

- 2010’s theme: encouraging people to take a walk.- CHI will be in Atlanta, April 10th- Requirements are changing - Have Expert, Invited, and Juried talks- The Design Track is advancing

Summary


For more information:

CHI- http://www.chi2009.org/

Engagement by Design- http://ebd.wikispaces.com/

Jan Chipchase- http://www.janchipchase.com/

Interactions Magazine- http://interactions.acm.org/

Papers and presentation\\Frogsf-file\SV-Users\Celine Pering\CHI 2009 papers and frog internal meeting

Summary


Interactive Photo Viewers: Another group from Japan showed off sandwich-size, turtle-shaped “CaraClocks”--devices that sync when they touch to show related photos. For example, a father, mother, and child could connect their CaraClocks, turn a knob, and see pictures of one another at the same age.

The researchers behind the project, from Keio University, say that this can evoke what they call “collective memory.” They also say that CaraClocks can generate various visual parallels between users by

CHI 2009 Highlights

Design

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