Charlotte Emily Hawkins LinkedIn
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CHARLOTTE HAWKINS ch [email protected] Work Experience Sales Executive 05/2015 – Present Trust Skoda Redditch Working as part of a team, responsible for meeting personal sales targets and for selling the maximum number of vehicles and associated products at optimum profit. Organising own diary, proactively seeking and securing new appointments by cold calling, following up on qualified leads, walk in prospects and email enquiries. Guiding customers through the entire sales process, including negotiating all terms of sales agreements and closing sales. Reporting to the vehicle Sales Manager on activities, reviews and analyses. Representing the Company at trade exhibitions, events and demonstrations. Providing an excellent after sales service to ensure customer satisfaction and retention. Sales Assistant 01/2014 -01/2015 Jack Wills Worcester Responsible for maximising sales and provided customers with advice on styling tips, fashion trends and product knowledge. Organised merchandise and displays to obtain maximum visual impact and in accordance with the Company’s visual standards. Arranged online orders and deliveries, liaising effectively with both consumers and suppliers. Processed cash and credit card transactions accurately and efficiently. Team Leader 03/2010 – 10/2013 Tyn Dwr Outdoors Centre of Lancashire University Llangollen
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Transcript of Charlotte Emily Hawkins LinkedIn
CHARLOTTE HAWKINS
Work Experience
Sales Executive 05/2015 – PresentTrust Skoda Redditch
Working as part of a team, responsible for meeting personal sales targets and for selling the maximum number of vehicles and associated products at optimum profit.
Organising own diary, proactively seeking and securing new appointments by cold calling, following up on qualified leads, walk in prospects and email enquiries.
Guiding customers through the entire sales process, including negotiating all terms of sales agreements and closing sales.
Reporting to the vehicle Sales Manager on activities, reviews and analyses. Representing the Company at trade exhibitions, events and demonstrations. Providing an excellent after sales service to ensure customer satisfaction and retention.
Sales Assistant 01/2014 -01/2015Jack Wills Worcester
Responsible for maximising sales and provided customers with advice on styling tips, fashion trends and product knowledge.
Organised merchandise and displays to obtain maximum visual impact and in accordance with the Company’s visual standards.
Arranged online orders and deliveries, liaising effectively with both consumers and suppliers. Processed cash and credit card transactions accurately and efficiently.
Team Leader 03/2010 – 10/2013Tyn Dwr Outdoors Centre of Lancashire University Llangollen
Proactive role in developing and refining working practices to improve the delivery and cost effectiveness of the housekeeping and catering services within the centre.
Responsible for the recruitment of housekeeping and catering employees, setting staff rotas and the training and supervision of junior staff, delegating work as required.
Maintained accurate computer stock control inventories for all consumables and equipment and responsible for order replenishment of these items.
Responded to and recorded all customer queries and complaints, taking the appropriate action as necessary. Used content management systems to maintain and update websites and internal databases. Attended meetings, taking minutes and keeping notes and communicated actions. In the absence of the Centre Manager I was responsible for the security of the building.
Price Integrity Assistant 03/2012 – 09/2012Tesco Cefn Mawr
Actively maintained and updated all displayed shelf pricing signage, ensured their accuracy and amended the in store computer retail pricing file accordingly.
Conducted section pricing audits and prepared and submitted weekly pricing reports to the Store Manager.
Regularly worked in other departmental areas during periods of staff shortages, including checkout, pay roll administration and customer services.
Mystery Shopper 03/2011 – 09/2012Serve Legal London
Travelled to designated retailers and completed test purchase surveys on all types of age restricted products.
During visits relevant facts were gathered, then written reports completed and submitted within pre-set deadlines.
Worked remotely and communicated with my Manager solely via SMS and e-mail.
Education
BA Honours in Business Management 2015University of Worcester Worcester, United KingdomGrade – 2:1
HND and HNC in Business Management 2014University of Worcester Worcester, United KingdomDistinction Grades
AS Level 2010-2011Yale College Wrexham, United KingdomFour AS level’s grades B-C: Business Studies, Health and Social Care, Psychology and Film Studies.
GCSE 2009Ysgol Dinas Bran Llangollen, United KingdomTen GCSE’s grades A-C including English Language and Mathematics.BTEC Art and Design grade Merit.Welsh Baccalaureate grade Pass.
Other Competencies
Work place courses successfully completed include: First Aid, Health and Safety, Food Hygiene, Manual Handling and Stress Management.
Highly competent in the use of Sage50 Accounting, Reef Management, SLI Systems, Connect Online and Microsoft Office including Word, Excel, PowerPoint and Email.
Holder of a full, clean, UK driving licence with own transport.
Interests
I love travelling and have travelled to several countries within Europe and also to Australia; these travel experiences whilst being very enjoyable have broadened my knowledge and understanding of other cultures. My other interests include cooking and baking cakes, returning to Wales and spending time with my family, reading and socialising with my friends.
References available
