Chapter 6 - Motivation

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    Chapter 6 - MOTIVATION

     Concepts

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    What Is Motivation?

    Direction

    PersistenceIntensity

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    Key Eleents

    !" Intensity# ho$ har% a person tries

    &" Direction# to$ar% 'ene(cial )oal

    *" Persistence# ho$ lon) a person tries

    Key Eleents

    !" Intensity# ho$ har% a person tries

    &" Direction# to$ar% 'ene(cial )oal

    *" Persistence# ho$ lon) a person tries

    Motivation The processes that acco+nt ,or anin%ivi%+als intensity. %irection. an%persistence o, e/ort to$ar% attainin) a )oal"

    What is Motivation?

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     Theory 0

    Mana)ers 1ee Wor2ers As3Disli2in) Wor2

    Avoi%in) 4esponsi'ility

    5avin) ittle A'ition

     Theory 7

     Mana)ers 1ee Wor2ers As3 En8oyin) Wor2

    Acceptin) 4esponsi'ility

    1el,-Directe%

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    5ierarchy o, Nee%s Theory9A:4A5AM MA1OW;

    5ierarchy o, Nee%s Theory There is a hierarchy o, (venee%s as each nee% iss+'stantially satis(e%. thenet nee% 'ecoes%oinant"

    @We each have a hierarchy o, nee%s thatran)es ,ro lo$er to hi)her" As lo$ernee%s are ,+l(lle% there is a ten%ency ,orother. hi)her nee%s to eer)e"B ! F

    !G

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    Maslo$s 5ierarchy o,Nee%s

    o$er-Or%er Nee%sNee%s that are satis(e%eternally> physiolo)icalan% sa,ety nee%s"

    5i)her-Or%er Nee%sNee%s that are satis(e%internally> social. estee.

    an% sel,-act+ali=ation nee%s"Self

    Esteem

    Social

    Safety

    Physiological

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    A'raha

    Maslo$Hs5ierarchy o, 

    nee%s

    :asic

    Nee%s

    1a,ety

    Nee%s

    1ocial

    Nee%s

    Estee

    Nee%s

    1el,Act+ali=ation

    Nee%s

    5 Levels

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    Maslow’s Hierarchy

    Of Needs

     Hierarchy

    Of Organizational Needs

    Physiological

    Safety/Security

    Social

    Esteem

    Self Actualization

    ?

    Maslow’s Theory and its relation to Organizational Needs

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    Maslow’s Hierarchy

    Of Needs

     Hierarchy

    Of Organizational Needs

    Physiological

    Safety/Security

    Social

    Esteem

    Self Actualization

    Proide !unch "rea#s$ rest "rea#s$ and

    sufficient wages to %urchase essentials

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    Maslow’s Hierarchy

    Of Needs

     Hierarchy

    Of Organizational Needs

    Physiological

    Safety/Security Safe &or#ing Enironment

    ' (o" Security

    Social

    Esteem

    Self Actualization

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    Maslow’s Hierarchy

    Of Needs

     Hierarchy

    Of Organizational Needs

    Physiological

    Safety/Security

    Social

    Esteem

    Self Actualization

    )ommunity "elongingness ia

    *eam "ased %ro+ects ' socialeents

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    Maslow’s Hierarchy

    Of Needs

     Hierarchy

    Of Organizational Needs

    Physiological

    Safety/Security

    Social

    Esteem,ecognize

    achieements$

    (o" *itles

    Self Actualization

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    Maslow’s Hierarchy

    Of Needs

     Hierarchy

    Of Organizational Needs

    Physiological

    Safety/Security

    Social

    Esteem

    Self Actualization

    Proide )hallenge '

    o%%ortunity

    *o reach full career %otential

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    The Esteem Needs•  There are t$o versions o, estee nee%s. a

    lo$er one an% a hi)her one" The lo$er oneis the nee% ,or the respect o, others. thenee% ,or stat+s. ,ae. )lory. reco)nition.attention. rep+tation. appreciation. %i)nity.

    even %oinance" The hi)her ,or involvesthe nee% ,or sel,-respect. incl+%in) s+ch,eelin)s as con(%ence. copetence.achieveent. astery. in%epen%ence. an%

    ,ree%o" Note that this is the @hi)herB,or 'eca+se. +nli2e the respect o, others.once yo+ have sel,-respect. its a lot har%erto loseJ

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    1el,-act+ali=ation # The %rive to 'ecoe$hat one is capa'le o, 'ecoin)

    •  The last level is a 'it %i/erent" I, yo+ $ant to'e tr+ly sel,-act+ali=in). yo+ nee% to have yo+rlo$er nee%s ta2en care o,. at least to aconsi%era'le etent" When lo$er nee%s are+net. yo+ cant ,+lly %evote yo+rsel, to

    ,+l(llin) yo+r potentials"• It isnt s+rprisin). then. the $orl% 'ein) as

    %ic+lt as it is. that only a sall percenta)e o,the $orl%s pop+lation is tr+ly. pre%oinantly.sel,-act+ali=in)" Maslo$ at one point

    s+))este% only a'o+t t$o percentJ

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    Characteristic o,1el,-act+ali=e% people

    •  They have an +nhostile sense o, h+or --pre,errin) to 8o2e at their o$n epense.or at the h+an con%ition. an% never

    %irectin) their h+or at others" Theyhave an acceptance o, sel, an% others.On the other han%. they are o,tenstron)ly otivate% to chan)e ne)ative

    L+alities in theselves that co+l% 'echan)e%" Alon) $ith this coesspontaneity an% siplicity" Theypre,erre% 'ein) theselves rather than

    'ein) pretentio+s or arti(cial"

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    Characteristic o,1el,-act+ali=e% people cont%

    • +rther. they have a sense o, h+ility an%respect to$ar%s others F or %eocratic

    val+es -- eanin) that they $ere open toethnic an% in%ivi%+al variety. eventreas+rin) it" They have h+an 2inship -- social interest. copassion. h+anity"

    An% it is accopanie% 'y a stron) ethics.$hich is spirit+al '+t sel%oconventionally reli)io+s in nat+re"

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    Characteristic o,1el,-act+ali=e% people cont%

    •  These people have a certain,reshness o, appreciation. an a'ilityto see thin)s. even or%inary thin)s.$ith $on%er" Alon) $ith this coestheir a'ility to 'e creative. inventive.an% ori)inal" inally. these people

    ten%e% to have ore pea2eperiences than the avera)eperson" A pea2 eperience is onethat ta2es yo+ o+t o, yo+rsel,. thata2es yo+ ,eel very tiny. or very

    lar)e. to soe etent one $ith li,e ornat+re or o%" These eperiencesten% to leave their ar2 on a person.chan)e the ,or the 'etter. an%any people actively see2 the o+t"

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    Ass+ptions o, Maslo$s 5ierarchy

    Moveent +p the Pyrai%• In%ivi%+als cannot ove to the net hi)herlevel +ntil all nee%s at the c+rrent 9lo$er; levelare satis(e%"

    Maslo$ Application#

    A hoeless person

    $ill not 'e otivate% to

    e%itateJ

    Maslo$ Application#

    A hoeless person

    $ill not 'e otivate% to

    e%itateJ

    • In%ivi%+alsthere,ore +stove +p thehierarchy in

    or%er

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    5er='er)s T$o-actor Theory:otto ine# 1atis,action an%

    Dissatis,action are not Opposite En%s o,the 1ae Thin)J

    1eparate constr+cts

     – 5y)iene actors---Etrinsic

    4elate% to Dissatisfaction

     – Motivation actors---Intrinsican% 4elate% to Satisfaction

    5y)ieneactors#

    •1alary

    •Wor2Con%itions

    •CopanyPolicies

    Motivators#

    •Achieveent

    •4esponsi'ility

    •ro$th

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    Contrastin) Vie$s o, 1atis,action an% Dissatis,action

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    Davi% McClellan%s Theory o, Nee%s

    Nee% ,or Achieveent The %rive to ecel. toachieve in relation to a seto, stan%ar%s. to strive tos+ccee%"

    Nee% ,orAliation

     The %esire ,or,rien%ly an% closepersonalrelationships"

    Nee% ,or Po$er

     The nee% to a2e others

    'ehave in a $ay thatthey $o+l% not have'ehave% other$ise"

    :otto ine#In%ivi%+als have%i/erent levels o,nee%s in each o,these areas. an%

    those levels $ill %rivetheir 'ehavior

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    oal-1ettin) Theory 9E%$inoc2e;

    :asic Preise# That specic an% dicult)oals. $ith self-generated feedbac . lea% to

    hi)her per,orance"

    :+t. the relationship 'et$een )oals an%

    per,orance $ill %epen% on•)oal coitent

     –@I $ant to %o it I can %o itB

    •tas2 characteristics 9siple. $ell-learne%;

    •national c+lt+re

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    oal 1ettin) in Action# M:O Pro)ras

    Mana)eent :y O'8ectives Pro)ras

    • Copany $i%e )oals o'8ectives

    • oals ali)ne% at all levels

    :ase% on oal 1ettin) Theory

    Mana)eent :y O'8ectives Pro)ras• Copany $i%e )oals o'8ectives

    • oals ali)ne% at all levels

    • :ase% on oal 1ettin) Theory

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    What is M:O?

    Key Eleents

    !" oal speci(city

    &" Participative %ecision a2in)*" An eplicit tie perio%

    " Per,orance ,ee%'ac2

    Key Eleents

    !" oal speci(city

    &" Participative %ecision a2in)*" An eplicit tie perio%

    " Per,orance ,ee%'ac2

    Mana)eent 'y O'8ectives 9M:O;A pro)ra that encopasses speci(c)oals. participatively set. ,or an eplicittie perio%. $ith ,ee%'ac2 on )oal

    pro)ress"

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    Casca%in) o, O'8ectives

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    Q &G Prentice 5all Inc"All ri)hts reserve%"

    Why M:Os ail

    • Rnrealistic epectations a'o+t M:O

    res+lts

    ac2 o, coitent 'y topana)eent

    • ail+re to allocate re$ar% properly

    • C+lt+ral incopati'ilities

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    1el,-Ecacy Theory

    1el, Estee. $hich is3"

    In%ivi%+als %e)ree o, li2in) or %isli2in)theselves"

    An in%ivi%+als ,eelin) that sShe cancoplete a tas2 9e")" @I 2no$ IcanJB;

    •Enhances pro'a'ility that )oals $ill

    'e achieve%Not to 'e con,+se% $ith#

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     1el,-Ecacy an% oal1ettin)

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    Q &G Prentice 5all Inc"All i ht %

    o+r Ways o, Increasin) 1el,Ecacy 9:an%+ra;

    !"Enactive Mastery

    &" Vicario+s Mo%elin)

    *" Ver'al Pers+asion"Aro+sal