Chapter 5 - Roles of Project Manager
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Transcript of Chapter 5 - Roles of Project Manager
1/17/2011
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ROLES OF PROJECT MANAGERMANAGER
Learning Outcomes
By the end of this topic, you should be able to:1. Identify and describe roles of Project
Manager in construction project.
Introduction
Because projects are multidisciplinary, the PM rarely has technical competence in more than one or two of the several technologies involved in the project.
As a result, the PM is not a competent overseer and thus has a different role.
Introduction
The role of a PM is to lead the project team to ensure a quality project within time, budget & scope constraints.
A PM must achieve the end results despite all the risks and problems that are encountered.
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Who does the Project Manager work for?
Maybe owner, designer or contractor?
Each may have a Manager.
Project Manager works for the projects
Project Manager’s Team
Owner’s, designer’s and contractor’s manager.Representatives from:
MarketingEngineeringFiFinanceManufacturing
Construction Project ManagerDesign Project ManagerWork Managers
5 Basic Functions of Management
The PM must perform the 5 basic functions of management:
1. Planning2. Organizing3. Staffing4. Directing5. Controlling
PM’s Role In PlanningDevelop planning focused on the work to be performed.
Establish project objectives and performance requirements early so everyone involved knows what is required.
Involve all discipline managers and key staffs members in the p g yprocess of planning and estimating.
Establish clear and well‐defined milestones in the project so all concerned will know what is to be accomplished and when it is to be completed.
Build contingencies into the plan to provide a reserve in the schedule for unforeseen future problems.
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PM’s Role In OrganizingOrganize the project around the work to be accomplished.
Develop a work breakdown structure that divides the project into definable and measurable units of workproject into definable and measurable units of work.
Establish a project organization chart for each project to show who does what.
Define clearly the authority and responsibility for all project team members.
PM’s Role In StaffingDefine clearly the work to be performed and work with appropriate department managers in selecting team members.
Provide an effective orientation (project goals & objectives) for team members at the beginning of objectives) for team members at the beginning of the project.
Explain clearly to team members what is expected of them and how their work fits into the total project.
Solicit each team member’s input to clearly define an agree upon scope, budget and schedule.
PM’s Role In DirectingServe as the effective leader in coordinating all important aspects of the project.
Show interest and enthusiasm in the project with a ‘can do’ attitude.
Be available to the project staff, get problems out in the open and work out problems in a cooperative manner.
Analyze and investigate problems early so solutions can be found at the earliest possible date.
Obtain the resources needed by the project team to accomplish their work to complete the project.
PM’s Role In ControllingMaintaining a record of planned and actual work accomplished to measure project performance.
Maintain a current milestone chart that displays planned and achieved milestones.
Maintain a monthly project cost chart that displays planned expenditures and actual expenditures.
Keep records of meetings, telephone conversations and agreements.
Keep everyone informed, ensuring that one gets any ‘surprises’ and have solutions or proposed solutions to problems.
Others PM’s Roles
FacilitatorCommunicatorVirtual Project ManagerMeetings, Convenor & Chair
Facilitator
Manager‐as‐supervisor versus manager‐as‐facilitator
Must ensure project team members have p jappropriate knowledge and resources
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Communicator
•Communication paths between a project’s parties–at – interest
Virtual Project Manager
Geographically dispersed projects
Communication viaEmailEmailWebTelephoneVideo conferencing
Meetings, Convenor & Chair
2 areas which the PM communicates most frequently:
Reports to senior managementInstructions to the project team
Meeting – communication with project teams
Convenor of the meeting – the PM is responsible for taking minutes and keeping the meeting on track.
The PM’s responsibilities to the project
Acquiring resources
Fighting fires & obstacles
Leadership & making trade‐offs
Negotiations, conflict resolution & persuasion
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Negotiation, Conflict Resolution, and Persuasion
Necessary to meet three overriding responsibilities
Selection of a PM
Key Criteria:
1. Credibility ‐The PM is believabletechnical credibilityadministrative credibilityadministrative credibility
2. Sensitivity ‐ Politically astute and aware of interpersonal conflict
3. Leadership, Style, Ethics ‐Ability to direct project in ethical manner
PROJECT MANAGER (Site Manager)Coordinate all aspects of construction
Coordinate planner, engineering service, temporary works, sub‐contractor, supplier, etc.
Coordinate site personnelp
Liaise with consultant / authority
Coordinate services required from head office.
Implementing project cost and schedule control procedures.
Scheduling and managing project team meetings.
Supervising project office staff.
Submitting monthly progress payment requests to the owner.
PROJECT MANAGER (Site Manager)
Managing project close‐out activities.
Has overall responsibility for completing the project in compliance with all contract requirements, within budget and on time.
Organizes and manages the contractor’s project team.
PROJECT MANAGER (Site Manager)Specific responsibilities:
Coordinating and participating in the development of the project budget and schedule.
Developing a strategy for executing the project in terms of what work to subcontract.
Communicating frequently with the owner and the designer.
Soliciting, issuing contract packages, evaluating and awarding subcontracts and material purchase orders.
Negotiating and finalizing contract change orders with the owner and subcontractors.
Project Manager (Requirement from client)
To nominate client representative
All liaison from project team to be via clients representative
Client representative to be act as local point of all client decisions
Client to define fully the scope of project
Client to state project objectives
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Project Manager (Requirement from client)
Client to agree the briefs for designers and members of project team
Client to react swiftly to provide answers to strategic decisions
Monitor project progress & performance methods
Client to arrange financial
Client to enter into form of agreement with project manager.
Roles & Responsibilities of PM
Towards owner:
Fulfill the owner requirement / target / goal (in term of cost, time and quality)
Deliver all the project information (information flow)
Protect firm from any risks
Roles & Responsibilities of PM
Towards project:
1. Do the planning:Financial M / Manpower / teamWork planningChoose the appropriate technology / equipment / plantOptimize the use of resources
Roles & Responsibilities of PMTowards project:
2. Coordinate with all parties involvedOwnerAuthorityContractor / sub‐contractor / supplierConsultant / designer
3. Control & Monitor project flowCosting Project progressSafety
Roles & Responsibilities of PM
Towards staffs / teams:
SafetyWelfare Social fairnessSocial fairnessHarmonious work placeMotivation
GOOD PROJECT MANAGER CAN PREVENT THIS SITUATION