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Copyright Copyright ©© 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2002 by Saunders, an imprint of Elsevier Inc. 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2002 by Saunders, an imprint of Elsevier Inc. Slide 1
CHAPTER 1CHAPTER 1
REIMBURSEMENT, HIPAA, REIMBURSEMENT, HIPAA, AND COMPLIANCEAND COMPLIANCE
Copyright Copyright ©© 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2002 by Saunders, an imprint of Elsevier Inc. 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2002 by Saunders, an imprint of Elsevier Inc. Slide 2
Third-Party Third-Party Reimbursement IssuesReimbursement Issues• Each coding system plays critical role Each coding system plays critical role
in reimbursementin reimbursement
• Your job is to Your job is to ______________ payment paymentoptimizeoptimize
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Your ResponsibilityYour Responsibility
• Ensure accurate coding dataEnsure accurate coding data
• Obtain correct reimbursement for Obtain correct reimbursement for services renderedservices rendered
• ________________ (maximizing) is never (maximizing) is never appropriateappropriateUpcodingUpcoding
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Population ChangingPopulation Changing
• Elderly fastest growing patient segmentElderly fastest growing patient segment
• By 2050, 20% of the population will be the By 2050, 20% of the population will be the elderlyelderly
• Medicare primarily for elderlyMedicare primarily for elderly
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Medicare—Getting Bigger Medicare—Getting Bigger All the Time!All the Time!• By 2018, national health care spending By 2018, national health care spending
expected to reach $4.4expected to reach $4.4 trilliontrillion
• Health care will continue to expand to Health care will continue to expand to meet enormous future demandsmeet enormous future demands
– Job security for coders!Job security for coders!
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Basic Structure MedicareBasic Structure Medicare
• Medicare program established in 1965 Medicare program established in 1965
– 2 parts: A and B2 parts: A and B
• Part Part __ : Hospital insurance: Hospital insurance
• Part Part __: Supplemental—nonhospital: Supplemental—nonhospital
– Example: PhysiciansExample: Physicians’’ services and medical equipment services and medical equipment
• PartPart __: Medicare Advantage, health care options : Medicare Advantage, health care options (Added later and formerly termed Medicare + (Added later and formerly termed Medicare + Choice)Choice)
• PartPart __: Prescription drugs: Prescription drugs
AA
BB
CC
DD
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Those CoveredThose Covered
• Originally established for those 65 Originally established for those 65 and overand over
• Later disabled and permanent renal Later disabled and permanent renal disease (end-stage or transplant) addeddisease (end-stage or transplant) added
• Persons covered Persons covered ““______________________””beneficiariesbeneficiaries
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Officiating OfficeOfficiating Office
• __________________________________________________________________________ (DHHS) (DHHS)
• Delegated to Centers for Medicare and Delegated to Centers for Medicare and Medicaid Services (CMS)Medicaid Services (CMS)
– CMS runs Medicare and MedicaidCMS runs Medicare and Medicaid
– CMS delegates daily operation to Medicare CMS delegates daily operation to Medicare Administrative Contractors (MAC)Administrative Contractors (MAC)
– MACs usually insurance companiesMACs usually insurance companies
Department of Health and HumanDepartment of Health and HumanServicesServices
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Funding for MedicareFunding for Medicare
• Social security taxesSocial security taxes
– Equal match from governmentEqual match from government
• CMS sends money to MACsCMS sends money to MACs
• MACs handles paperwork and pays MACs handles paperwork and pays claimsclaims
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Medicare Covers (Part B)Medicare Covers (Part B)
• Beneficiary pays Beneficiary pays
– ____% of cost of service % of cost of service
– + annual + annual __________________
• Medicare pays Medicare pays
– ____% covered services% covered services
2020
deductibledeductible
8080
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Non-participating QIO Non-participating QIO ProvidersProviders• Payment sent to patientPayment sent to patient
• Non-QIOs receive 5% less than Non-QIOs receive 5% less than participating QIOsparticipating QIOs
• Slower claims processingSlower claims processing
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Participating QIO ProvidersParticipating QIO Providers
• Signed agreement with MACsSigned agreement with MACs
• Agree to accept what MACs pay as Agree to accept what MACs pay as payment in fullpayment in full
– Accept AssignmentAccept Assignment
• Block Block ____ on CMS-1500 on CMS-15002727
(Cont(Cont’’d…)d…)
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(…Cont(…Cont’’d)d)
• Block 27 on Block 27 on CMS-1500, CMS-1500, Accept Accept AssignmentAssignment
Courtesy U.S. Department of Health and Human Services, Centers for Medicare and Medicaid Services.
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Why Be a Why Be a Participating Provider?Participating Provider?• MACs usually do not pay charges MACs usually do not pay charges
provider submitsprovider submits
– Significant decreaseSignificant decrease
• Participating providers receive Participating providers receive __% % more than non-participatingmore than non-participating
55
(Cont(Cont’’d…)d…)
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More Good Reasons More Good Reasons to Participate:to Participate:(…Cont(…Cont’’d)d)
• Check sent directly from MACs to Check sent directly from MACs to participating providerparticipating provider
• ____________ claims processing claims processing
• Provider names listed in a Provider names listed in a ________________
– Sent to all Sent to all __________________________
FasterFaster
directorydirectory
beneficiariesbeneficiaries
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Part A, HospitalPart A, Hospital
• Hospitals submit charges on Hospitals submit charges on __________
• ICD-9-CM codes basis for paymentICD-9-CM codes basis for payment– MS-DRG (Medicare Severity Diagnosis Related MS-DRG (Medicare Severity Diagnosis Related
Groups) Groups)
• More on this topic in Chapter 26More on this topic in Chapter 26
UB04UB04
(Cont(Cont’’d…)d…)
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Part A, Covered Part A, Covered In-Hospital Expenses In-Hospital Expenses (…Cont(…Cont’’d)d)
• Semiprivate roomSemiprivate room
• Meals and special diets in hospitalMeals and special diets in hospital
• All medically necessary services All medically necessary services
(Cont(Cont’’d…)d…)
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Part A, Non-Covered Part A, Non-Covered In-Hospital Expenses In-Hospital Expenses (…Cont(…Cont’’d)d)
• Personal convenience items Personal convenience items
• Example:Example:
– Slippers, TVSlippers, TV
– Non-medically necessary itemsNon-medically necessary items
(Cont(Cont’’d…)d…)
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Part A, Other Covered Part A, Other Covered ExpensesExpenses(…Cont(…Cont’’d)d)
• RehabilitationRehabilitation
• Skilled-nursingSkilled-nursing
• Some personal Some personal convenience items convenience items for long-term illness for long-term illness or disabilitiesor disabilities
• Home health visitsHome health visits
• Hospice care Hospice care
• Not automatically Not automatically coveredcovered
– Must meet certain Must meet certain criteriacriteria
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Part B, Supplemental Part B, Supplemental
• Part B pays services and supplies not Part B pays services and supplies not covered under Part Acovered under Part A
• Not automaticNot automatic
• Beneficiaries purchaseBeneficiaries purchase
– Pay monthly Pay monthly ____________________premiumspremiums
(Cont(Cont’’d…)d…)
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Type of Items Covered by Part BType of Items Covered by Part B
(…Cont(…Cont’’d)d)
• PhysiciansPhysicians’’ services services
• Outpatient hospital servicesOutpatient hospital services
• Home health careHome health care
• __________________________________ supplies supplies and equipmentand equipmentMedically necessaryMedically necessary
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Coding for Medicare Coding for Medicare Part B ServicesPart B Services• Three coding systems used to Three coding systems used to
report Part Breport Part B
– CPTCPT
– HCPCSHCPCS
– ICD-9-CM (Vol. 1 & 2)ICD-9-CM (Vol. 1 & 2)
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Health Insurance Portability Health Insurance Portability and Accountability Actand Accountability Act
• Established 1996Established 1996
• Administrative SimplificationAdministrative Simplification
• Largest changeLargest change
• Includes:Includes:– Electronic TransactionsElectronic Transactions
– PrivacyPrivacy
– SecuritySecurity
– National Identifier Requirements (NPI)National Identifier Requirements (NPI)
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Federal RegisterFederal Register
• Government publishes changes in laws Government publishes changes in laws
• Coding supervisors keep current on Coding supervisors keep current on changes changes
(Cont(Cont’’d…)d…)
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Issues of Importance in Issues of Importance in Federal RegisterFederal Register(…Cont(…Cont’’d)d)
• ______________ contains hospital facility contains hospital facility changeschanges
• __________________ and and __________________ contain contain outpatient facility changes and outpatient facility changes and physician fee schedulephysician fee schedule
OctoberOctober
NovemberNovember DecemberDecember
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Federal Federal RegisterRegister
Figure: 1.3Figure: 1.3From From Federal Register,Federal Register, August 3, 2010, Vol. 148, August 3, 2010, Vol. 148, No. 8, Proposed Rules.No. 8, Proposed Rules.
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Outpatient Resource–Based Outpatient Resource–Based Relative Value ScaleRelative Value Scale• RBRVSRBRVS
• Physician payment reform implemented Physician payment reform implemented in 1992in 1992
• Paid physicians Paid physicians ____________ of of
– 1. Physician1. Physician’’s charge for services charge for service
– 2. Physician2. Physician’’s s __________________ charge charge
– 3. 3. __________________ charge in locality charge in locality
lowestlowest
customarycustomary
PrevailingPrevailing
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National Fee ScheduleNational Fee Schedule
• Replaced RBRVSReplaced RBRVS
• Termed Medicare Fee Schedule (MFS)Termed Medicare Fee Schedule (MFS)
• PaymentPayment ____% of MFS, after patient % of MFS, after patient deductibledeductible
• Used for physicians and Used for physicians and ________________
8080
supplierssuppliers
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Relative Value UnitRelative Value Unit
• Nationally, unit values assigned Nationally, unit values assigned to each CPT codeto each CPT code
• Local adjustments made:Local adjustments made:
1.1. Work and skill required Work and skill required
2.2. ________________ costs costs
3.3. Malpractice costsMalpractice costs
OverheadOverhead
(Cont(Cont’’d…)d…)
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Relative Value UnitRelative Value Unit
(…Cont(…Cont’’d)d)
• Often referred to as Often referred to as ______ schedule schedule
• ________________, CMS updates RVU based on , CMS updates RVU based on national and local factorsnational and local factors
• Beneficiary ProtectionBeneficiary Protection
– Physician Payment ReformPhysician Payment Reform
– Omnibus Budget Reconciliation Act of 1989Omnibus Budget Reconciliation Act of 1989
– Maximum Actual Allowable Charge (MAAC) 1991Maximum Actual Allowable Charge (MAAC) 1991
feefee
AnnuallyAnnually
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Geographic Practice Cost Index Geographic Practice Cost Index (GPCI) and Conversion Factor (CF)(GPCI) and Conversion Factor (CF)
• GPCI: Geographic Practice Cost IndexGPCI: Geographic Practice Cost Index– Scale of cost variance of charge locationsScale of cost variance of charge locations
• Charge location may be entire stateCharge location may be entire state
• CF: Conversion FactorCF: Conversion Factor– National dollar amount National dollar amount
– Paid on Medicare Fee Schedule basisPaid on Medicare Fee Schedule basis
– Converts RVUs to dollarsConverts RVUs to dollars
– Updated yearlyUpdated yearly
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Medicare Fraud and AbuseMedicare Fraud and Abuse
• Program established by Medicare Program established by Medicare
– To decrease fraud and abuseTo decrease fraud and abuse
• Fraud Fraud
– __________________ deception to benefit deception to benefit
• Example:Example:
– Submitting for services not providedSubmitting for services not provided
IntentionalIntentional
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Beneficiary SignaturesBeneficiary Signatures
• Beneficiary signatures on fileBeneficiary signatures on file
– Service, charges submitted without need Service, charges submitted without need for patient signaturefor patient signature
• Presents opportunity for Presents opportunity for __________fraudfraud
(Cont(Cont’’d…)d…)
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FraudFraud
(…Cont(…Cont’’d)d)
• Anyone who submits for Medicare Anyone who submits for Medicare services can be violatorservices can be violator
– PhysiciansPhysicians
– HospitalsHospitals
– LaboratoriesLaboratories
– Billing servicesBilling services
– ________YOUYOU
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Fraud Can BeFraud Can Be
• Billing for services not providedBilling for services not provided
• Misrepresenting diagnosisMisrepresenting diagnosis
• KickbacksKickbacks
• ____________________ services services
• Falsifying Falsifying ______________ necessity necessity
• Routine Routine ____________ of copayment of copayment
UnbundlingUnbundling
medicalmedical
waiverwaiver
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Office of the Inspector Office of the Inspector General (OIG)General (OIG)• Each year develops work planEach year develops work plan
• Outlines monitoring Medicare programOutlines monitoring Medicare program
• __________ monitor those areas identified monitor those areas identified in planin planMACsMACs
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Complaints of Fraud or AbuseComplaints of Fraud or Abuse
• Submitted orally or in writing to MACs or OIGSubmitted orally or in writing to MACs or OIG
• Allegations made by anyone against anyoneAllegations made by anyone against anyone
• Allegations followed up by MACsAllegations followed up by MACs
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AbuseAbuse
• Generally involvesGenerally involves
– Impropriety Impropriety
– Lack of medical necessity for services Lack of medical necessity for services reportedreported
• Review takes place after claim Review takes place after claim submitted submitted
– May go back and do historic review May go back and do historic review of claimsof claims
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KickbacksKickbacks
• Bribe or rebate for referring patient for Bribe or rebate for referring patient for any service covered by Medicareany service covered by Medicare
• Any personal Any personal ________ = kickback = kickback
• A felonyA felony
– Fine or Fine or
– Jail or Jail or
– BothBoth
gaingain
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Protect YourselfProtect Yourself
• Use your common senseUse your common sense
• Submit only truthful and accurate Submit only truthful and accurate claimsclaims
• If you are unsure about chargesIf you are unsure about charges
– Check with Check with __________________ or supervisoror supervisor physicianphysician
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Managed Health CareManaged Health Care
• Network health care providers that offer Network health care providers that offer health care services under one health care services under one organization organization
• Group hospitals, physicians, or other Group hospitals, physicians, or other providersproviders
(Cont(Cont’’d…)d…)
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Managed Care Managed Care OrganizationsOrganizations(…Cont(…Cont’’d)d)
• Responsible for health care services Responsible for health care services to an enrolled group or personto an enrolled group or person
• Coordinates various health care Coordinates various health care servicesservices
• Negotiates with providersNegotiates with providers
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Preferred Provider Preferred Provider Organization (PPO)Organization (PPO)• Providers form network to offer health Providers form network to offer health
care services as groupcare services as group
• Enrollees who seek health care outside Enrollees who seek health care outside PPO PPO ________________pay morepay more
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Health Maintenance Health Maintenance Organization (HMO)Organization (HMO)• Total package health careTotal package health care
• ________________________ expenses minimalexpenses minimal
• Assigned physician acts as Assigned physician acts as ____________________ to refer patient outside organizationto refer patient outside organization
Out-of-pocketOut-of-pocket
gatekeepergatekeeper
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Drawbacks of Managed CareDrawbacks of Managed Care
• Organization has incentive to keep Organization has incentive to keep patient within organizationpatient within organization
– Services provided outside organization Services provided outside organization limited limited
– Patient must have approval to go outside Patient must have approval to go outside organization if services to be coveredorganization if services to be covered
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ConclusionConclusionCHAPTER 1CHAPTER 1
REIMBURSEMENT, HIPAA, REIMBURSEMENT, HIPAA, AND COMPLIANCEAND COMPLIANCE