Change Revision

Approaches to Managing Change

Styles of management and their effectiveness

Change Revision

There are many different approaches to change management

• IT MAY DEPEND ON THE MANAGER

• Ability to apply management functions

• Delegation skills

• Communication skills

• Authority

• Leadership

It may depend on the situation

• One-off crisis where speed is essential

• No time issues – allowing for consultation

• Need for 100% commitment

Management Styles

• TOP DOWN – DIRECTIVE APPROACH• Autocratic boss, makes all major decisions• No discussion – not open to ideas• Usually meets resistance

• USED IN CRISIS WHERE TIME IS IMPORTANT

PROS AND CONS of directive approach

• ADVANTAGES• Quicker – dismiss any

opponents • Cheaper – no

consultation required

• DISADVANTAGES• Resistance can be

prohibitive• Lack of ideas and

input from staff• Can often fail due to

lack of staff commitment

ACTION CENTRED

• Try various solutions to a problem

• Trial and error

• Use pilot schemes

• TAKES A GREAT DEAL OF TIME TO COME TO A FINAL CONCLUSION

NEGOTIATED

• Good flow of communication up and down the organisation

• Try to use good ideas and opinions

• Participative style

• Meets less resistance

PIECEMEAL INITIATIVES

• Change is implemented in small steps over a long period of time

• A great deal of time is taken

• People can get used to one change before another is implemented

• Slow progress

• Less insecurity

PARTICIPATIVE

• Complete trust in the subordinates

• Teamwork and co-operation

• Worker participation

• Feedback and discussion common

John Storey Management Styles Theory

Ways of managing change:-

• TOTAL IMPOSED PACKAGE

• Top people plan and introduce a large change all at once without consultation

• Top managers have an overview lower levels may resist

• DOWNSIZING

IMPOSED PIECEMEAL INITIATIVES

• Top people plan and implement changes to solve particular problems without consultation

• Lack of long term co-ordination

• QUALITY CIRCLES, FLEXITIME

NEGOTIATED PIECEMEAL INITIATIVES

• Workers and management consult and agree on various changes as necessary

• No co-ordinated company-wide policy

• Like above but easier to implement

• PRODUCTIVITY AGREEMENTSPRODUCTIVITY AGREEMENTS

• Management and workers will meet to agree on how a major change in the organisation will be implemented

• Based on agreement – co-ordinated and coherent

NEGOTIATED TOTAL PACKAGE

CONSIDERATIONS:

• What is the vision for the organisation?

• How will you, as manager, lead the change?

• What changes will take place

• What about resistance to change?What about resistance to change?

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