Change Managent Ppt

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    CHANGE

    MANAGEMENT

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    MEANING

    One meaning ofmanagingchange refers to the makingof changes in a planned and managed or systematic fashion.The aim is to more effectively implement new methods andsystems in an ongoing organization. The changes to be

    managed lie within and are controlled by the organization.

    Hence, the second meaning of managing change, namely,the response to changes over which the organization exerciseslittle or no control (e.g., legislation, social and political

    upheaval, the actions of competitors, shifting economic tidesand currents, and so on).

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    Levels of Change

    Organization

    Team

    Self

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    Levels of Change

    Change takes place on three levels The self,

    the team or the (small) organization and the

    wider system that surrounds the team or the

    small organization or the organizational unit -

    depending how you define the system borders.

    In a process, learning needs to be facilitated on

    all three levels to become sustainable.

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    Process of change

    Unfreezing

    Freezing

    Refreezing

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    Unfreezing

    Diagnosis stage Participants are made aware of problems in order to increase their

    willingness to change their behaviour.

    Changing Intervention stage

    Individuals experiment with new workplace behaviour

    Re-freezing

    Reinforcement stage Individuals acquire a desired new skill or attitude and are rewarded

    for it by the organization.

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    The Process Change Method

    Organize and prepare

    Conduct organizational scan

    Establish technical working groups Understand projects current state

    Redesign the process

    Develop solution

    Conduct pilot (s) and evaluate

    Facilitate organizational learning

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    Your current State of organization inthe face of this change is ?

    Welladapted

    Very welladapted

    Wayahead of

    themarket!

    Notgood

    enough

    Gap assessment

    TotallyInadequate

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    A CHECKLIST FOR CHANGE

    Yes No

    ___ ___ Will this change benefit others?

    ___ ___ Is this change compatible with thepurpose of the organization?

    ___ ___ Is this change specific and clear?

    ___ ___ Are the top 20 percent (the

    influencers) in favor of this change? ___ ___ Is it possible to test this change before

    making a total commitment to it?

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    Yes No___ ___ Are Physical, financial, and human

    resources available to make this

    change?

    ___ ___ Is this change reversible?___ ___ Is this change the next obvious step?

    ___ ___ Does this change have both short- and

    long-range benefits?

    ___ ___ Is the leadership capable of bringingabout this change?

    ___ ___ Is the timing right?

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    THE LEADER AS A CHANGE AGENT

    In this world of rapid change and

    discontinuities, the leader must be out front to

    encourage change and growth and show waysto bring it about.

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    What is a Change Agent?

    The change agent is the individual whose role

    is to support the leader and the management

    team in bringing about the desiredtransformation of the organization.

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    Leadership by Top Executive

    For major change to take place, there must be

    a leader for the change someone who has

    the power to legitimize it. This individualmust be the top executive in the organization.

    The change is no longer a wish; it becomes

    policy and resources are assigned to make ithappen

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    Top management as leaders must

    understand that

    Their sustained support will be required,

    not just a decision to move ahead;

    therefore, they need to understand what

    they are getting into

    There is a need to translate theirintellectual commitment into personal

    and emotional involvement

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    A test of a leader is the

    ability

    to recognize a problem

    before

    it becomes an emergency.

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    They sense it before they see it (intuition).

    They begin looking for it and ask questions

    (curiosity).

    They gather data (processing).

    They share their feelings and findings to a fewtrusted colleagues (communicating).

    They define the problem (writing).

    They check their resources (evaluating).

    They make a decision (leading).

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    Excellent Leaders Avoid the

    Seven Deadly Sins. Trying to be liked rather than respected.

    Not asking team members for advice and help.

    Emphasizing rules rather than skills.

    Not keeping criticism constructive.

    Not developing a sense of responsibility in teammembers.

    Treating everyone the same way.

    Failing to keep people informed.

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    Strength of a Leader as a change

    agent

    DREAMING

    Never let go of a dream until youre ready to

    wake up and make it happen.

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    GOAL-SETTINGA goal is a dream with a deadline. If you dontknow what you want and where you are going,you will get nest to nothing and end up nowhere.

    INFLUENCING

    The very essence of all power to influence lies in

    getting the other person to participate. People donot care how much you know until they knowhow much you care.

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    ORGANIZATION

    Organizing is what you do before you do

    something, so that when you do it, its not all

    mixed up.

    PRIORITIZING

    He is a wise man who wastes no energy on

    pursuits for which he is not fitted; and he is wiserstill who, from among the things he can do well,

    chooses and resolutely follows the best.

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    PROBLEM SOLVING

    The majority see the obstacles; the few see the

    objectives; history records the successes of the

    latter, while oblivion is the reward of the former.

    RISK TAKING

    Risks are not to be evaluated in terms of theprobability of success, but in terms of the value of

    the goal.

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    DECISION MAKING

    Your decisions will always be better if you do

    what is right for the organization rather than

    what is right for yourself.

    CREATIVITY

    There is always a better way your challenge is

    to find it. Mans mind, once stretched by a newidea, never regains its original dimensions.

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    HIRING

    There are only three rules of sound

    administration: pick good (people), tell them

    not to cut corners, and back them to the limit.

    Picking good (people) is the most important.

    EVALUATION

    People who reach their potential spend more

    time asking, What am I doing well? ratherthan What am I doing wrong?

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    Skills for Succeeding in a Changing World

    1. Develop a practical philosophy of changeIts no longerback to normal, but forward to normal. acceptchange; Leaderschange beforesurvival necessitates it.

    2. Build on a strong foundationPurpose: What is my purpose?Values: What values are most important?Faith:What are my spiritual beliefs?

    3. Practice optimistic realismAssess the situation realistically, expect the best and be prepared for the worst.

    4. Act decisivelyIdentify the bestactions to take and do them consistently.

    5. Learn from every changeLook for the lessons and learn from what happened.

    6. Be a victor of circumstanceYou cant always choose what happens to you, but you can always choose howyou respond.

    7. Encourage and support othersIt will keep you from becoming self-absorbed and will create a network ofsupport for you.

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    The Differences

    MANAGERS

    focus on today

    hoard information

    demand work

    retain power

    punish failures

    push the rope

    LEADERS

    focus on future

    share information

    enlist support

    give away power

    celebrate victories

    pull the rope

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    The disposition of a leader isimportant because it will influence

    the way the followers think and feel.Great leaders understand that theright attitude will set the right

    atmosphere, which enables the rightresponses from others.

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    HOW TO OFFER

    OWNERSHIPOF CHANGE TO

    OTHERS

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    1) Inform people in advance so theyll have time tothink about the implications of the change and

    how it will affect them.2) Explain the overall objectives of the change-the

    reasons for it and how and when it will occur.

    3) Show people how the change will benefit them.Be honest with the employees who may lose outas a result of the change.

    4) Ask those who will be affected by the change toparticipate in all stages of the change process.

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    5. Keep communication channels open. Provideopportunities for employees to discuss the

    change. Encourage questions, comments, andother feedback.

    6. Be flexible and adaptable throughout the changeprocess. Admit mistakes and make changes

    where appropriate.7. Constantly demonstrate your belief in and

    commitment to the change. Indicate yourconfidence in their ability to implement the

    change.8. Provide enthusiasm, assistance, appreciation, and

    recognition to those implementing the change.

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