Change Managent Ppt
Transcript of Change Managent Ppt
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CHANGE
MANAGEMENT
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MEANING
One meaning ofmanagingchange refers to the makingof changes in a planned and managed or systematic fashion.The aim is to more effectively implement new methods andsystems in an ongoing organization. The changes to be
managed lie within and are controlled by the organization.
Hence, the second meaning of managing change, namely,the response to changes over which the organization exerciseslittle or no control (e.g., legislation, social and political
upheaval, the actions of competitors, shifting economic tidesand currents, and so on).
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Levels of Change
Organization
Team
Self
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Levels of Change
Change takes place on three levels The self,
the team or the (small) organization and the
wider system that surrounds the team or the
small organization or the organizational unit -
depending how you define the system borders.
In a process, learning needs to be facilitated on
all three levels to become sustainable.
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Process of change
Unfreezing
Freezing
Refreezing
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Unfreezing
Diagnosis stage Participants are made aware of problems in order to increase their
willingness to change their behaviour.
Changing Intervention stage
Individuals experiment with new workplace behaviour
Re-freezing
Reinforcement stage Individuals acquire a desired new skill or attitude and are rewarded
for it by the organization.
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The Process Change Method
Organize and prepare
Conduct organizational scan
Establish technical working groups Understand projects current state
Redesign the process
Develop solution
Conduct pilot (s) and evaluate
Facilitate organizational learning
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Your current State of organization inthe face of this change is ?
Welladapted
Very welladapted
Wayahead of
themarket!
Notgood
enough
Gap assessment
TotallyInadequate
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A CHECKLIST FOR CHANGE
Yes No
___ ___ Will this change benefit others?
___ ___ Is this change compatible with thepurpose of the organization?
___ ___ Is this change specific and clear?
___ ___ Are the top 20 percent (the
influencers) in favor of this change? ___ ___ Is it possible to test this change before
making a total commitment to it?
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Yes No___ ___ Are Physical, financial, and human
resources available to make this
change?
___ ___ Is this change reversible?___ ___ Is this change the next obvious step?
___ ___ Does this change have both short- and
long-range benefits?
___ ___ Is the leadership capable of bringingabout this change?
___ ___ Is the timing right?
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THE LEADER AS A CHANGE AGENT
In this world of rapid change and
discontinuities, the leader must be out front to
encourage change and growth and show waysto bring it about.
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What is a Change Agent?
The change agent is the individual whose role
is to support the leader and the management
team in bringing about the desiredtransformation of the organization.
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Leadership by Top Executive
For major change to take place, there must be
a leader for the change someone who has
the power to legitimize it. This individualmust be the top executive in the organization.
The change is no longer a wish; it becomes
policy and resources are assigned to make ithappen
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Top management as leaders must
understand that
Their sustained support will be required,
not just a decision to move ahead;
therefore, they need to understand what
they are getting into
There is a need to translate theirintellectual commitment into personal
and emotional involvement
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A test of a leader is the
ability
to recognize a problem
before
it becomes an emergency.
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They sense it before they see it (intuition).
They begin looking for it and ask questions
(curiosity).
They gather data (processing).
They share their feelings and findings to a fewtrusted colleagues (communicating).
They define the problem (writing).
They check their resources (evaluating).
They make a decision (leading).
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Excellent Leaders Avoid the
Seven Deadly Sins. Trying to be liked rather than respected.
Not asking team members for advice and help.
Emphasizing rules rather than skills.
Not keeping criticism constructive.
Not developing a sense of responsibility in teammembers.
Treating everyone the same way.
Failing to keep people informed.
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Strength of a Leader as a change
agent
DREAMING
Never let go of a dream until youre ready to
wake up and make it happen.
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GOAL-SETTINGA goal is a dream with a deadline. If you dontknow what you want and where you are going,you will get nest to nothing and end up nowhere.
INFLUENCING
The very essence of all power to influence lies in
getting the other person to participate. People donot care how much you know until they knowhow much you care.
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ORGANIZATION
Organizing is what you do before you do
something, so that when you do it, its not all
mixed up.
PRIORITIZING
He is a wise man who wastes no energy on
pursuits for which he is not fitted; and he is wiserstill who, from among the things he can do well,
chooses and resolutely follows the best.
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PROBLEM SOLVING
The majority see the obstacles; the few see the
objectives; history records the successes of the
latter, while oblivion is the reward of the former.
RISK TAKING
Risks are not to be evaluated in terms of theprobability of success, but in terms of the value of
the goal.
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DECISION MAKING
Your decisions will always be better if you do
what is right for the organization rather than
what is right for yourself.
CREATIVITY
There is always a better way your challenge is
to find it. Mans mind, once stretched by a newidea, never regains its original dimensions.
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HIRING
There are only three rules of sound
administration: pick good (people), tell them
not to cut corners, and back them to the limit.
Picking good (people) is the most important.
EVALUATION
People who reach their potential spend more
time asking, What am I doing well? ratherthan What am I doing wrong?
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Skills for Succeeding in a Changing World
1. Develop a practical philosophy of changeIts no longerback to normal, but forward to normal. acceptchange; Leaderschange beforesurvival necessitates it.
2. Build on a strong foundationPurpose: What is my purpose?Values: What values are most important?Faith:What are my spiritual beliefs?
3. Practice optimistic realismAssess the situation realistically, expect the best and be prepared for the worst.
4. Act decisivelyIdentify the bestactions to take and do them consistently.
5. Learn from every changeLook for the lessons and learn from what happened.
6. Be a victor of circumstanceYou cant always choose what happens to you, but you can always choose howyou respond.
7. Encourage and support othersIt will keep you from becoming self-absorbed and will create a network ofsupport for you.
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The Differences
MANAGERS
focus on today
hoard information
demand work
retain power
punish failures
push the rope
LEADERS
focus on future
share information
enlist support
give away power
celebrate victories
pull the rope
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The disposition of a leader isimportant because it will influence
the way the followers think and feel.Great leaders understand that theright attitude will set the right
atmosphere, which enables the rightresponses from others.
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HOW TO OFFER
OWNERSHIPOF CHANGE TO
OTHERS
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1) Inform people in advance so theyll have time tothink about the implications of the change and
how it will affect them.2) Explain the overall objectives of the change-the
reasons for it and how and when it will occur.
3) Show people how the change will benefit them.Be honest with the employees who may lose outas a result of the change.
4) Ask those who will be affected by the change toparticipate in all stages of the change process.
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5. Keep communication channels open. Provideopportunities for employees to discuss the
change. Encourage questions, comments, andother feedback.
6. Be flexible and adaptable throughout the changeprocess. Admit mistakes and make changes
where appropriate.7. Constantly demonstrate your belief in and
commitment to the change. Indicate yourconfidence in their ability to implement the
change.8. Provide enthusiasm, assistance, appreciation, and
recognition to those implementing the change.
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