Emerging Challenges To HR

Vinod Bidwaikhttp://vinodtbidwaik.blogspot.com

“The Future arrived when we weren’t looking, so we’re still dealing with issues, ideas and programs that don’t fit the world’s new realities.”

Source: Peter Drucker

“This business game is all about winning. The team that wins is the team with the best players. Your job is to field the best players.”

Jack Welch, Former CEO General Electric Corporation

The Essential Question???

How can HR professionalsproduce significant valueand deliver results???

Framework of HR Competencies

Business ResultsActivitiesCompetencies

Organizational Capability“ Organizational Capability is a business’s ability to establish internal structures and processes that influence its members to create organization-specific competencies and thus enable the business to adapt to changing customer and strategic needs”.

D. Ulrich & D. Lake (1990) “Organizational Capability”

HRM Challenges Environmental Cultural Organizational Individual

Environment & Culture

Organization

Individual

Key HR Challenges-Environmental

Rapid change Workforce diversity Globalization Technology explosion Legislation Evolving work and family roles Skill Shortages Rise of the service sector

Key HR Challenges : Cultural

Basic assumptions and beliefs shared by members of an organization…

• Rules, norms

• Behaviors

• Philosophy

• Dominant values

• Feeling or climate

Cost Quality, distinctive capabilities Decentralization Downsizing Organizational restructuring Self-managed work teams Small business growth Technology Outsourcing

Key HR Challenges : Organizational

Matching people and organizations Ethical dilemmas Social responsibility Productivity Empowerment Brain drain Job insecurity

Key HR Challenges : Individual

“Work where your mind & heart belongs”

Creating such climate is challenge for HR

Today’s Market Says

The present days business is associated with the strategy which is taught, studied & discussed on short & long term planning.

Thus HR has no longer been an operational function but a Strategic function.

HR Back office to Board office

“ HR has the challenge to design HR strategies which can match Business Strategies”

Selecting HR Strategies

Fit with organizational strategies Fit with environment Fit with organizational characteristics Fit with organizational capabilities Choosing Consistent and Appropriate HR Tactics

to implement HR Strategies

Employees as an Intellectual Asset

Intellectual assets can be defined as sum total of skills, knowledge & competencies that an organization possess and channalises for constructive purposes” HR has the challenge to develop such intellectual potential in the company and keep them away from frustration.“In short Employee Engagement is a challenge.”

Career Planning

In general it is the desire of everybody to go up & grow. Once the aspirations and desires of employees are taken care of, the organizations can grow to higher level of efficiency and productivity.

•Thus a career is more than just the job or sequence of jobs a person holds over a lifetime.

It is individually perceived sequence of attitudes & behaviors associated with work-related experiences & activities over a person’s life.

Conflicts Management

“ Survival of the Fittest” This slogan has created a stiff competition among the

companies as well as among the employees working in the same department.

All intellectual assets are trying their best to prove themselves to stay in the flow.

Sometimes it may create rivalry & resolving such conflicts becomes a challenge for HR

Workplace Diversity Workplace Diversity includes employees with

different age, gender, educational background, geographic location, income, religious beliefs, work experience etc..

HR Manager needs to be mindful & may employ a “ Think Global, Act Local” approach.

A HR Manager needs to change from an ethnocentric (“ our way is the best way”) to a culturally relative perspective (“let’s take the best of a variety of ways”)

How To Manage Diversity Diversity Mentoring Program – Encourage employees

to move beyond their own cultural frame of reference to recognize & take full advantage of the productivity potential inherent in a diverse population

Organizing Talents Strategically – Consider how a diverse workforce can enable the company to attain new market & other organizational goals in order to harness the full potential of workforce diversity

Leading The Talk – Show respect for diversity issues & promote clear & positive response in ethical & responsible manner.

Leadership Development

Leaders are confident there is always something higher to achieve, a new level of excellence to attain.

HR has to take initiative to develop the leadership, identify the people, track the talent & develop.

Leadership Development

Understand styles of leadership

Display appropriate leadership

Demonstrate leadership at all levels of performance – team, individual, unit or organization

Knowledge Transfer

In today’s fast-paced life, the wins usually go to those with exceptional skills and abilities which can be acquired by sharing of knowledge.

Therefore HR has to create the forums, platforms for knowledge transfer from senior employees to junior employees

Business KnowledgeHR must understand…

Internal / external customers

Key business disciplines

Business structure, vision, values, goals, strategies, finances

Competitors, products, technology and sources of competitive advantage

Employee Expectations

Career Growth Plan Working Environment Involvement in decision Making Responsibility with authority Sense of identity & importance Compensation

Flexible Work Structure

HR has the challenge to: - To recruit the multi skilled manpower. To retain and develop the multi-skilled manpower. To implement various HR policies like job rotation

to retain the multi skilled manpower.

Organizational Life Expectancy

Lot of Mergers & Acquisitions are happening Organizational life expectancy is depend upon the

success of business May be short or long How to cope emerging challenges to sustain in both

ways Cross –Cultural Issues

Creativity & Innovation Creativity & Innovation is the critical issue. How to make the people creative and more

innovative HR has to play a major role to create such

programme.

Thank you!