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Group OverviewBusiness Status 16 Years of Operations with more than 1000 consultants globally ISO 9001:2000 & SEI CMMI Level 3 Certified US Dollars $60 Million in Group Revenues Global Delivery with offices in

USA: Detroit, Chicago Canada: Toronto India: Hyderabad, Chennai

Awards and Achievements National Certified MBE & MMBDC Certified Diamond Award for best Minority owned organization in MI - 2007, 2008 & 2009. Nominated for the supplier of year by Toyota Motors Supplier of the year award – 2009 by Michigan Minority Supplier Development

Council, MMSDC.

Services Custom Application Development Project Management & Implementation Software Consulting & System Integration Product Development & Software Licensing Application / Product Maintenance & Support Staffing, Training & Support

Technology Partnership Microsoft Gold Partner Oracle Business Alliance & Solutions Partner Siebel Certified Solution Provider Mercury Interactive Partner INTEX integration Partner

Chennai

26,000 Square feet of office space Accommodates 425 seats with a Capacity for 450 resources

Licensed to Build a 40,000 Square feet facility in a 2 Acres of Land in SIPCOT IT Park

Dialers (Auto and Predictive), ACD,IVR, FOD, CTI, Call Recording, Barge in, Escalation

Disaster Handling, Mirror Facility

Hyderabad

18,000 Square Feet of office SpaceAccommodates 300 seats with a capacity for 325 resources

1 Acre of Land in Vizag

Infrastructure Facilities in India

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Value Proposition

1. 20% to 50% reduction in Costs

2. Streamlining of Processes

3. Retention of Best Practices

4. Quick Turnaround

Dedicated Center

Dedicated Management with IT and Industry exp.

Steering Committee/Escalation plan for expectation management

Ready Infrastructure

Non-Compete and confidentiality

Innovative and Flexible with Engagement models

Pricing Models

Flexible Delivery Models

One Stop Shop with Relevant Expertise and

customer references

Back Office Support

Software Development

World class Infrastructure

Experienced Management

CES Brand in India

+ =

Differentiators 2Investments 1 Benefits 4

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Industry Verticals

BFSI

Core Banking

Micro Finance applications, Web Services, Infrastructure Management

Mortgage

Portal development, Loan Servicing application, Infrastructure Management, Secondary Market, Retail Finance Application Support, Training (Instructor / WBT)

Capital Markets

Whole Loan Trading, Fixed Income, FinEngines Product Solutions, Pricing , Prepay & Loss model, Derivative trading, Advisory Services

Healthcare Custom Application Development & Support

Portal Development and Customizations

HIPAA Compliant Web-based Solutions

PeopleSoft Implementation

Manufacturing

Strategic Consulting

Business Process Re-engineering

Enterprise Application Integration

Change Management

ERP/Package selection

Implementation, Customization and Global Rollouts Workforce Management Solutions Version Upgrades

Managed Services

Enhancements Maintenance Production Support Administration

Travel

B2B travel Management Apps

Corporate Travel websites

Specialty Travel Applications

Hotel Inventory Management Portals

Wholesale Travel Applications

Travel Agent Solutions

Self-service portal Travel Agent’s customers

Integration with GDS/ Content Hubs

ISV

New Product Development

Product Maintenance

SaaS Enablement

Internationalization

Version Upgrades

Product Support

Professional Services

Help Desk & Training

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Technology Capability

Domain Expertise / Business Analysis

Competencies

Technologies

Resource Matrix

Few Clients

Toyota | NCR | Standard Register | Honda | P&GBank of America | City of Detroit | PepsiCo | General Motors

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SCM, CRM, e-Commerce, Application Development, ERP, Portal, CMS, Online Banking

Automotive, Higher Education/Public Sector, Healthcare, Manufacturing, Technology, Banking & Finance

CRM / ERP

People soft, Oracle Applications, SAP, Siebel

PortalOracle Portal

Share Point PortalIBM, BEA, Vignette

Content Management

VignetteDocumentum

JAVAJ2EE, Web Sphere, ATG Dynamo, EJB

Web Logic, Tomcat, JBoss

MicrosoftC#, VB.Net, ASP.Net

SharePoint, VC++, ASP, VB, IIS

OSWindows, Linux, Unix, Mainframe

SOXXML, SOAP

Web Services

ERP(Peoplesoft, SAP, Oracle Apps)

.Net & Java

Data Warehousing Other Technologies25% 15%

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DatabasesDB2, SQL Server, Oracle

MySQL, PostgreSQL

Other TechnologiesCGI / Perl, PHP, Cold Fusion, Flash /

Flex

25% 35%

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Microsoft Service Offerings

Microsoft Services & Technology Capability

SaaS Enablement

Portal Development

Custom Application Development

System Integration and Interface Services

Web Application, Product Design & Development

CRM Development, Implementation & Support

Quality Assurance and Software Testing

Managed Services with 24/7 Support

Application & Database Migration

Maintenance & Support

MS BI & DW

Frameworks

.NETWCFWWF

PresentationWin FormsWeb FormsSmart Client

WPFSilver Light

Servers

MS SQL ServerSharePoint

BizTalk

Legacy

VB6ASP

VC++

BI Solutions

SSASSSISSSRSMDX

MSCRM

DynamicsCRM 3.0, 4.0 &

2011

SharePoint Services

Ribbon UISharePoint WorkspaceSharePoint MobileOffice Client and Office Web App IntegrationStandards Support

Tagging, Tag Cloud, RatingsSocial BookmarkingBlogs and WikisMy SitesActivity FeedsProfiles and ExpertiseOrg Browser

Enterprise Content TypesMetadata and NavigationDocument SetsMulti-stage DispositionAudio and Video Content TypesRemote Blob StorageList Enhancements

Social RelevancePhonetic SearchNavigationFAST IntegrationEnhanced Pipeline

PerformancePoint ServicesExcel ServicesChart Web PartVisio ServicesWeb AnalyticsSQL Server IntegrationPowerPivot

Business Connectivity ServicesInfoPath Form ServicesExternal ListsWorkflowSharePoint DesignerVisual StudioAPI EnhancementsREST/ATOM/RSS

Communities

Search

Sites

Composites

ContentInsights

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Customized Solutions for ISVs

Application / Product / Portal Development

Strategy, Solution Architecture, Product Design

Reengineering , Development

.NET, ASP.NET, C#, MOSS, PHP, Oracle, Java, SQL Server, SSIS, SSRS

Test, Deploy and Integrate

Product Testing, Deployment, Integration

Sustain and Support

Help Desk, Application & Database Maintenance

Remote DBA / System Admin

Managed Services

Version Upgrade, Database Upgrade

Enhancements, End User Support

Portal Development,IV&V Services

Automated testing, Manual Testing,

Reusable Test Scripts

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HIPAA Compliance web-based enterpriselevel Solution

Product Development& Managed Services

Staff Augmentation& Project Implementation,Consulting ServicesO

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.NET, ASP.NET, C#, MOSS, Silverlight, BizTalk Server, SQL Server, SSIS, SSRS

Customized Solutions for Healthcare Firms

This HIPAA Compliant web based solution

automates and streamlines all activities involved

in the home healthcare process and facilitates

real time interaction among all stakeholders

Product Design, Development, Maintenance and Support Services

Upgrades, Migrations and Integration Services

Help Desk, Application & Database Maintenance

Remote DBA / System Admin

Mix of Onsite/Offsite/ Offshore Models

Project Management & Implementation

Consulting Services

LAN/WAN Architecture support

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Solutions for Manufacturing Sector

Procurement

Order Management

Payables Management

Data Management

Customer Service

SourcingRFX Management, E-Auction, Quote-Generation, Contract Management, Catalogue Management .

PO Processing, Materials Planning, Scheduling, Order Execution, RMA Management , Accounts Payables Support

Capturing Order Details, Order Configuration, Order Processing

Customer Master Data Management, Product Master Data Management, Customer Analytics, Audit , Reporting

Expediting, Order Status Tracking, Delivery Management , Supplier Helpdesk

15 years of delivering SAP, Oracle, PeopleSoft Solutions - 100 Clients - 1000 SMEs

Invoice Processing, Invoice Verification, Supplier Reconciliation, Billing, Payment Processing

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Banking & Financials - Practice

Core Banking

Software Consulting, Product Development, Fixed Cost and T&M Model

Micro Finance applications

Web Services

Infrastructure Management

Mortgage Banking

Infrastructure Management

Secondary Market

Retail Finance application /support

Training (Instructor / WBT)

Capital Markets

Whole Loan Trading

FinEngines Product Solutions / Licensing

Pricing, Prepay & Loss model

Fixed Income

Derivative trading

Advisory Services

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Offshore Transition Approach

Phase 1: Knowledge Acquisition • Client SMEs to conduct knowledge transfer sessions for CES’s support

team • Provide background/overview of organization, business, users,

interfaces, releases, plans, etc.• Detailed class-room training, walk-through, and exercises covering

functionality, architecture, design, specifications, code, database, testing material, build/implementation, operations, etc.

Phase 2: Offshore Transition Planning • Develop a first-cut project management plan document • Define infrastructure needs and initiate procurement and installation

Phase 3: Process Development • Analyze existing client processes and identify gaps based on the

engagement needs • Leverage client and CES processes to develop a complete end-to-end

process • Identify and acquire tools to be implemented as part of the

support/maintenance processes

Phase 4: Process Training • Provide process training to CES’s support and maintenance teams

before commencing application transition activities • Key client personnel who will continue to participate must attend to

ensure common understanding of processes

QA

Process Development

ProcessTraining

Onsite Transition

Offshore transitionplanning

Knowledge acquisition

QA QA QA QA

Offshore parallel run

Steady State

QA

Phase 5: Onsite Transition• Provide on-the-job training to CES support and maintenance

teams • Familiarization with client’s work environment • Monitor/track increasing levels of productivity and provide

additional training as necessary • Improve processes and incorporate lessons learned

Phase 6: Offshore Parallel Run • Validate the offshore infrastructure, communications link,

development and test environment, source code synchronization and 24x7 communication facilities (tools, pagers, etc.)

• Conduct parallel support and maintenance activities until the exit criteria is met

• Commence SLA tracking and monitoring

Phase 7: Steady State • Commence SLA tracking and monitoring• Weekly status reporting• Preventive maintenance and development support

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Work Location Approach

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Methodologies and Engagement Models

CES follows the Agile Practices using the Agile Software Development Method, unless the customer has a preference for some other method such as Rapid Application Development (RAD) (or) Prototyping - an Iterative framework.

Development Methodologies

CES has over the years built a robust Testing Methodology that allows for effective system of reviews, metrics-driven testing processes, and standardized documentation of test ware.

Testing Methodologies

CES Engagement Models: Firm-Fixed Price (FFP) and Time & Material (T&M)

Security

TransactionProcessing

ReliabilityMigration

Collaboration

Portal Development & Maintenance

Web Services & Integration

ITES

CES Practice Model

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Rapid Application Development

/Agile Methodology / Client Specific

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HIPAA Compliant web based solution

This web based HIPAA Compliance enterprise level Solution automates and streamlines all activities involved in the home healthcare process and facilitates real time interaction among all stakeholders like Physicians, Caregivers Agency and Patients.

It has Physician Login and configurable HR Module (with auto reminder to respective stack holders).

Automatic Medicare eligibility check on patient intake and each week of the episode.

Schedule an entire episode Visits for all disciplines with a few mouse clicks

Configurable web base Visit Note forms

Complete online point of care solution for all clinical disciplines

Securely submits claims to all FIs and insurance companies

Automatic processing of ERA

Customer was looking for a web solution that should allow all the stakeholders of business process to meet at one place.

It should also automate and streamline the process by reducing the manual pain of filling various forms & billing methods.

The solution must be fully HIPAA-compliant

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Web-based Survey Application

BCBSA was looking for a vendor who can help them in developing a web based survey application with a set of pre-requisite features and functionalities

They were preferring to work with a vendor who already have a similar readymade survey product that should be scalable & customizable as per their needs.

We have developed a web-based application which is a Comprehensive Survey and Reporting Tool that can handle any level of complexity for creating, assigning & analyzing reports with a multiple set of available Question Types using a variety of Data Fields.

It supports all major databases like - Oracle, MySQL, MS SQL Server, DB2, PostgreSQL etc.,

Web based administration - no client installations are required

Customizable options for creating a variety of surveys with multiple types of questions and data types available within the application.

While creating a survey, admin can use the pre-existing pool of questions or can also copy the entire survey based on the similarity.

Our proprietary product was easily Scalable & Customizable to BCBSA’s specific need

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Product Development - mSurvey

Our client (Based in DC) wanted to develop a product that should help people for being healthy leveraging a solution built by integrating SMS and CMS (Content Management system).

It should be very innovative and strong approach in creating awareness and outreach programs for health plans and payers.

CES developed an innovative mobile health platform called Suniyea that fulfills our client expectations, enabling Payers and Providers to increase the efficiency of their engagement with members.

The Suniyea SMS platform is a powerful tool as it is easy to use and at the same time a very cost-effective way to reach out to the members.

It empowers bi-directional engagement through mobile surveys (mSurvey) between providers, payers & members.

This mSurvey application is optimized in such a way that the customer can reply back to survey question through a simple text SMS.

It is built on a robust, secure platform, and is highly scalable and extensible.

It allows companies to create mobile surveys just in minutes.

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Project Implementation/Consulting

Client was looking for a vendor who can provide them with a blend of onsite / offsite resources for their project implementation and support.

They were in need of 50+ resources with varied and specialized expertise.

Client was very particular of having a single vendor for all their needs.

With our strong resource base in varied technologies and domains, we could able to identify suitable resources at a record time and placed them for different projects simultaneously.

Based on a specific project requirement, the blend of onsite/offsite resources easily handled all these projects.

Client was highly satisfied with all the suitable consultants for

Creating new apps and migrate existing ones into .Net

Oracle / PeopleSoft HR, Implementations/Integrations

Legacy, Mainframe Development and Support

Project Management/Admin Security-SCCM Administration,

SAN Solution etc., CAE, CAD Application Support

etc.,

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SharePoint Portal Development

Client was looking for a strong offshore partner for their complete IT Initiatives.

Wanted to start off with an intranet SharePoint Portal development project but lagging in technical expertise.

Major part of their IT needs to be handled from offshore team.

Started off with an Intranet Portal Development Project with a team size of 4 developers and have developed many tools and portals that made their workflow smoother, faster and effective.

CES offshore team has become an integral part of Oaktree and have grown to 50+ engineers to support their entire IT activities.

CES has identified the best talent to build the dedicated offshore team for Oaktree.

IT Support for end-to-end needs including SharePoint Portal Development, Custom Software Application/ Tools Development etc.,

Reduced the Resource Cost by 60%.

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Product and Infrastructure support

Reduction of calls volume to the Call Center

Implement customer specific business rules

To Validate employment and supervisor status

Developed a self service Booking engine using a secure Platform for booking hotels and cars using web services from Worldspan GDS.

Implemented all the business rules in the booking engine in proprietary customer portal

Validate users with the LDAP Services

Improved Customer Service

Secure environment for storing all the personal information

Improved process efficiency

Reduced cost by 50%

Greater productivity as staff focus on higher value

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SaaS Based – Product Design & Development

Required a cloud based (on SaaS Model) called Managed Compliance Solution (MCS) for Banks & Credit Unions to perform Risk Assessments, Leverage MCS’s enabling intelligence, retain supporting documentation, and report

Product Development in a record time of 9 months using Rapid Design, Development and Delivery Model.

Developed a Hosted Compliance Managed Solution which serves the whole purpose

Developed various modules and improved the functionality of the core product by adding multiple features to it.

Version upgrades - based on the priority levels

They could now able to offer the ability for its clients to leverage the MCS’s enabling intelligence to assess risk, validate controls, assess compliance status, gather and store supporting information such as policies and procedures and other relevant information, track issues such as remediation steps, and generate custom and predefined reports.

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Product Development & Support

Required a web based application to calculate Cost basis for all the listed stocks

Address multiple market segments varied requirements

High Speed bulk processing capability for institutional investors

Developed core application with Cost Basis engine and web services

Developed customized applications for different markets

Developed software solution capable of processing 1 M transactions under 10 minutes

Market penetration with Custom solutions.

Increased Transaction speed

Improved Customer Satisfaction

Provided user management functionality to track existing and add new customers

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Legacy Support and New Product Development

High cost and inflexibility of Legacy application

Provide data via web to customers

Add/Enhance functionality based on changing technology, business processes/needs

Maintenance and support of legacy apps, assessment of redundant functionality.

Migration to Web Applications, provide online tools to customers

Provide automated support to Customers.

Improved efficiency and reduced cost of maintenance 25% Legacy apps.

Current on technology, Ease of provisioning data to Customers

Higher visibility of customer needs and process efficiency

Flexibility & speed to market

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Sample Clients List

HealthcareBFSI Manufacturing Travel ISV

Working Hand–in–Hand | A Partnership Approach