British Gas Central Heating InstallationsOur vision: ‘Leaving the customer delighted because, together, we are the experts’

Information for Engineers:• Please leave the new ‘£150 off’ voucher with the customer when you offer Safety and Efficiency Advice

• A small stock of these vouchers is held at the NDC for re-order if you run out. Use the following codes:

• British Gas Version D00718

• Scottish Gas Version D00719

• Please support your Safety and Efficiency Advice by utilising the boiler efficiency tool where possible (see page 2 for more details)

This offer closes on 31st August 2013. Please contact your CHI Channel Manager listed overleaf if you have any questions.

To arrange a free visit from your local Heating Adviser please call 0800 009 4459.

Valid until 31st August 2013.

British Gas

Get £150 off when you buy any new boiler*

£150 Gift Voucher

OFFER ENDS

31st August 2013

Generated at: Mon Jun 10 12:16:03 2013

Central Heating Installations Campaign Update

New CHI Customer Offer, ends 31st August 2013

Reasons for customers to consider British Gas:1. Customers will receive a fixed installation quote:

Even if there’s unexpected work they won’t pay a penny more

2. Customers can spread the cost: A range of flexible payments options are on offer^^

3. Customers can call our 24-hour staffed helpline: All part of the one year boiler and central heating system repair and maintenance service

4. Customers are in expert hands: We install about 100,000 boilers each year, more than anyone else

5. Customers will receive the most efficient new boiler: We only sell A-rated boilers that could save up to £310 per year*

^^Availability of credit and the plans on offer is subject to status. *Based on comparing the savings for upgrading a G-rated to an A-rated condensing boiler with a full set of heating controls. Saving figure is illustrative and based on a gas heated 3 bed semi-detached house. Savings assume a gas price of 4.49p/kWh. Source: energysavingtrust.org.uk/Heating-and-hot-water/Replacing-your-boiler (06/13).

Our customers can also receive Remote Heating Control™

• Customer can control their central heating anywhere, anytime using their mobile phone or computer. Never come home to a cold house again

• Simple controls allow customers to turn their heating on and off, as well as set heating schedules

Central Heating July/August offerThe latest customer offer from CHI launches on 1st July 2013 and customers will receive £150 off when they buy any new boiler. They will also receive free HomeCare 200™ for one year worth £216 meaning a total saving of £366. This great offer is available to customers who book an appointment before 31st August 2013.

In addition customers could also claim up to £270 Cashback under the Governments Green Deal scheme, whilst funds last.

*Offer closes 31st August 2013. £150 discount will be applied at point of sale and is subject to boiler installation. Cannot be used in conjunction with any other British Gas offer.

Get £150 off

Iain Stone 560212 Channel Development Manager – Home Services Engineers, Electrical Servicing Engineers

Ollie Dell 575713 Channel Development Manager – Outbound, Smart Metering and BGNE

Will Gilbert 575923 Channel Development Manager – ASC’s, Energy, DGS, Sainsbury’s and Venues and Events

Paul Cusick 614738 Channel Development Manager – Marketing, Online

If you have any questions, please contact the relevant manager below:

D00

718

290

1779

9

Further information

British Gas Central Heating InstallationsOur vision: ‘Leaving the customer delighted because, together, we are the experts’

Central Heating Installations Campaign Update

Please refer customers to the online tool for specific savings and information on how calculations are made.

The British Gas Boiler Efficiency GuideCustomers can now go online and see how efficient their current boiler is, as well as how much money they could save by upgrading to a new A-rated unit.

This easy-to-use tool gives accurate savings information for the year and lifetime of a new boiler.

To see the tool, visit britishgas.co.uk and click on ‘Does my boiler need replacing’.

britishgas.co.uk/howefficient

1 Based on comparing the savings for upgrading a G-rated to an A-rated condensing boiler with a full set of heating controls. Saving figure is illustrative and based on a gas heated 3 bed semi-detached house. Saving assume a gas price of 4.49p/kWh. Source: energysavingtrust.org.uk/Heating-and-hot-water/Replacing-your-boiler (06/13).

A new boiler could save customers money

An old boiler could be wasting you money, as much as 30%1 of what you’re spending on your heating bills. We only install the latest A-rated energy-efficient boilers and controls which are so efficient they can save you as much as £310 a year1.

These boilers release a lot less CO2 than older models, which makes them better for the environment too.

Green Deal InformationGreen Deal, launched in 2013, is a government initiative aiming to change the way customers pay for energy efficient products. It will enable customers to install new energy efficiency measures for their home with potentially no up-front cost, and pay for the products through the savings they make.

If a customer is interested in Green Deal the following information may be useful:

• Customers could claim £270 Cashback on a new boiler subject to a Green Deal Assessment on their property. Terms and conditions apply and our Heating Advisor will give more information

• All customers who successfully claim Green Deal Cashback on their boiler installation with us will also benefit from a free 5 year warranty

• You don’t need to do anything different when putting through a boiler lead for a customer interested in Green Deal except mention it to the HSC agent when validating the lead

• Green Deal finance is now also available from British Gas